Hostfully Guidebooks

RATING:

4.83

(105)

About Hostfully Guidebooks

Hostfully offers property management and guest experience software for vacation and short-term rental businesses. Hostfully's Property Management Platform enables owners and managers to scale their businesses with a range of features created to manage and grow their operations. Hostfully features include, but aren’t limited to: channel distribution, central calendar, and guest communication inbox, automated messaging, direct bookings, upsell platform, payment processing, pricing tools, and much more.

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Hostfully Guidebooks Pricing

https://www.hostfully.com/pricing/property-management/

Starting price: 

$9.99 per month

Free trial: 

Not Available

Free version: 

Available

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Hostfully Guidebooks Reviews

Overall Rating

4.83

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Hostfully Guidebooks

1 - 5 of 107 Reviews

Rick

Real Estate, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2023

Has become our primary tool for arrival, stay and departure instructions

Very positive from the setup to reliability of the servers. I have not had any guest complaints where the manual wouldn't work on any type of device.

PROS

Ease to setup. Local attractions integration. Ability to add images, video, links and written instructions.

CONS

The house manual section could use more organizing with sub categories. When you get a lot of manuals, things can get lost.

Aly

Construction, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2023

My experience

It works for my booked guests, I think I need to improve my guide box for guests to use it more often

PROS

Simple templates and easy to customize to target to the guests detailed recommendations and information

CONS

Easy and shareable in an easy way also it has useful categories

Reason for choosing Hostfully Guidebooks

Easy to use and easy to share

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2020

lack of free trial makes it impossible to see quality

PROS

nice design, good potential, but lacks features.

CONS

Lacking of basic features. Unprofessional staff when comes to refunds. Sales team very aggressive but no free trial so they oversell its abilities Massive overselling and marketing hype but very much overhyped. Not user-centric.

Ismael

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

Hostfully Guidebooks the best option for your gests

Overall my experience has been very good and I think it is a very good option to digitize the guidebook of the apartment to make it easier to use and understand for the guest, besides being able to consult it beforehand in case there is any doubt or problem.

PROS

How easy it is to customize all the templates to meet your needs, Hostfully gives you the perfect structure and space to tailor the message to your guests in the way you see it fits.

CONS

I would like the market place area to be more thought out so that you can offer your own services. This can be done, but in terms of quality and product placemente, it is noticeable that the options that Hostfully brings for its commercial agreements are more careful and have more options to be more attractive to the guest.

Vendor Response

Thank you for your kind review of Hostfully Guidebooks, Ismael ! We are thrilled to hear that you find our platform easy to use and customize to meet your needs. We appreciate your feedback regarding the marketplace area, We are glad to hear that you have had a positive overall experience with Hostfully Guidebooks, and that our platform has helped to digitize your apartment guidebook and make it more accessible to your guests. Thank you for choosing Hostfully Guidebooks, and we look forward to continuing working with you! :)

Replied March 2023

Mark

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2023

Does What It Shoud - but no more

It looks good to have a digital product - not sure how much guests value it in practice

PROS

The basic premise is great and it works well in theory

CONS

No analytics severely limits how you can judge vfm

Reason for choosing Hostfully Guidebooks

can't remember

Vendor Response

Thank you for your feedback on our product, Mark. We appreciate your thoughts and are glad to hear that it functions as intended. We value your feedback and look forward to keep working together! :)

Replied May 2023