---
title: "Hostfully Guidebooks Software Reviews, Demo & Pricing - 2026"
description: "Review of Hostfully Guidebooks Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/vacation-rental/hostfully-profile/"
page_type: "product"
language: "en"
---

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Hostfully Guidebooks

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Overview

[Reviews](https://www.softwareadvice.com/hotel-management/hostfully-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/hostfully-profile/alternatives/)

# Hostfully Guidebooks Review

From $9.99-$75/month Free version 5 plans

Wondering if Hostfully Guidebooks is right for your organization?

Our Vacation Rental Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Hostfully Guidebooks

4.8

[(123)](https://www.softwareadvice.com/hotel-management/hostfully-profile/reviews/)

Pricing

Starting at $9.99 flat rate per month

### About Hostfully Guidebooks

Guidebook Platform is a cloud-based content management solution designed to help businesses of all sizes in the travel industry provide local recommendations and property information to customers. Key features include custom greeting message, location tracking, remote access, categorization, and AI itinerary planner.

Guidebook Platform lets businesses promote their brand by developing custom travel guides with company logos, colors, and tones. Voice messages can be created and broadcast through Amazon Echo or Google Home devices, allowing customers to access details about available accommodation. Guests can access the Guidebook Platform online via QR code/URL link and receive documents in PDF format through emails.

Guidebook Platform offers integration with Google Maps, helping customers view recommendations, photos and videos of locations relative to properties. With its content management feature, employees can make updates, mark places and arrange items within recommendations. Administrators can also use the solution to search guidebooks based on location or property as well as create new ones with existing templates.

Do you work for Hostfully Guidebooks? [Manage this product listing](https://www.g2.com/products/hostfully-guidebooks/claim_requests/new?auto=true)

Wondering if Hostfully Guidebooks is right for your organization?

Our Vacation Rental Software selection experts can help you in 15 minutes or less.

## Hostfully Guidebooks User Interface

## Popular Hostfully Guidebooks Alternatives

Main Product

Hostfully Guidebooks

4.8

[(123)](https://www.softwareadvice.com/hotel-management/hostfully-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.70Value for money
-   4.74Customer support
-   4.68Functionality

Pricing

Starting at $9.99 per month

Get Price

Alternative Product

[Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)

4.8

[(1623)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.56Value for money
-   4.72Customer support
-   4.65Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/)

4.6

[(1031)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/)

Ratings Breakdown

-   4.49Ease of use
-   4.36Value for money
-   4.33Customer support
-   4.49Functionality

Pricing

Starting at $23.00 per month

Get Price

Alternative Product

[Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/)

4.5

[(1312)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/)

Ratings Breakdown

-   4.39Ease of use
-   4.34Value for money
-   4.56Customer support
-   4.37Functionality

Pricing

Starting at $14.00 per month

Get Price

Alternative Product

[OwnerRez](https://www.softwareadvice.com/crm/ownerrez-profile/)

4.9

[(271)](https://www.softwareadvice.com/crm/ownerrez-profile/reviews/)

Ratings Breakdown

-   4.69Ease of use
-   4.94Value for money
-   4.90Customer support
-   4.91Functionality

Pricing

Starting at $40.00 per month

Get Price

Alternative Product

[Jurny](https://www.softwareadvice.com/crm/jurny-profile/)

4.5

[(45)](https://www.softwareadvice.com/crm/jurny-profile/reviews/)

Ratings Breakdown

-   4.44Ease of use
-   4.53Value for money
-   4.59Customer support
-   4.56Functionality

Pricing

Starting at $4.00 per month

Get Price

## Hostfully Guidebooks Pricing and Plans

Hostfully Guidebooks has five plans. Starter is free. Power Host is $9.99/mo billed monthly. Prime is $24.99/mo billed monthly. Prime Plus is $49.99/mo billed monthly. Professional is $75.00/mo billed monthly.

Free version

Starter

$0.00

Free forever

The plan is free of cost.

Starter plan includes:

-   Address
-   Wifi
-   Unlimited & Sponsored Recommendations
-   & Print Access
-   Online
-   One Guidebook
-   Offline
-   Includes Home Information: Check
-   In
-   Directions
-   Customer Support
-   Check Out
-   Works on All Devices

Power Host

$9.99

flat rate, per month

The plan costs $7.99/month on annual billing. It offers a 14-day free trial as well. …

Power Host plan includes:

-   Address
-   Capture Every Guest Email Address
-   Check-Out
-   Color
-   Comprehensive Admin Dashboard
-   Create Drafts Before You Publish
-   Custom Recommendation Categories
-   Directions
-   Emphasize Your Brand With Your Logo
-   Multiple Languages
-   One Guidebook
-   Option to Remove Sponsored
-   Recommendations
-   Require Guests to Sign Additional Terms
-   Select From Premium Print Templates
-   Share Home Information With Guests: Check-in
-   Unlimited Recommendations
-   Welcome Message and Profile Image
-   Wifi
-   Works on All Mobile and Desktop Devices

Prime

$24.99

flat rate, per month

The plan costs $19.99/month on annual billing. It offers a 14-day free trial as well. …

Prime plan includes:

-   Address
-   Capture Every Guest Email Address
-   Check-Out
-   Color
-   Comprehensive Admin Dashboard
-   Create Drafts Before You Publish
-   Custom Recommendation Categories
-   Directions
-   Edit Multiple Guidebooks at Once With Templates
-   Emphasize Your Brand With Your Logo
-   For 1-5 Listings
-   Multiple Languages
-   Option to Remove Sponsored Recommendations
-   Require Guests to Sign Additional Terms
-   Seamless Integration With Hostfully PMS
-   Share Home Information With Guests: Check-in
-   Unlimited Recommendations
-   Welcome Message and Profile Image
-   Wifi
-   Works on All Mobile and Desktop Devices

Prime Plus

$49.99

flat rate, per month

The plan costs $44.99/month on annual billing and offers a 14-day free trial. It is for 6+ guidebooks. …

Prime Plus plan includes:

-   Access to up to Ten Prime Hostfully Guidebooks
-   Address
-   Capture Every Guest Email Address
-   Check-Out
-   Color
-   Complimentary Onboarding Call With a Product Expert
-   Comprehensive Admin Dashboard
-   Create Drafts Before You Publish
-   Custom Recommendation Categories
-   Directions
-   Edit Multiple Guidebooks at Once With Templates
-   Emphasize Your Brand With Your Logo
-   For 6-10 Listings
-   Multiple Languages
-   Option to Remove Sponsored Recommendations
-   Require Guests to Sign Additional Terms
-   Seamless Integration With Hostfully PMS
-   Share Home Information With Guests: Check-in
-   Unlimited Recommendations
-   Welcome Message and Profile Image
-   Wifi
-   Works on All Mobile and Desktop Devices

Professional

$75.00

per month

Custom-based pricing is subject to contacting the sales team. This plan is for 15+ listings.…

Professional plan includes:

-   Access to Custom Implementations and Features
-   Address
-   Capture Every Guest Email Address
-   Check-Out
-   Color
-   Comprehensive Admin Dashboard
-   Create Drafts Before You Publish
-   Custom Recommendation Categories
-   Dedicated Account Manager
-   Dedicated Training
-   Directions
-   Edit Multiple Guidebooks at Once With Templates
-   Emphasize Your Brand With Your Logo
-   For More Than 10 Listings
-   Multiple Languages
-   Optional Implementation Services
-   Option to Remove Sponsored Recommendations
-   Premium Customer Support
-   Quarterly Reporting and Customer Insights
-   Require Guests to Sign Additional Terms
-   Scalable Solution Works Across Hundreds or Thousands of Listings
-   Seamless Integration With Hostfully PMS
-   Seamless Onboarding
-   Share Home Information With Guests: Check-in
-   Unlimited Recommendations
-   Use Your Custom Domain for Guidebooks
-   Welcome Message and Profile Image
-   Wifi
-   Works on All Mobile and Desktop Devices

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does Hostfully Guidebooks pricing compare to alternatives?

Hostfully Guidebooks's starting price is $9.99/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Hostfully Guidebooks4.8[(123)](https://www.softwareadvice.com/hotel-management/hostfully-profile/reviews/) | $9.99 /mo | Not available | Available | 4.7 |
| [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)4.8[(1,623)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.6 |
| [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/)4.6[(1,031)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) | $23.00 /mo | Available | Not available | 4.4 |
| [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/)4.5[(1,312)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) | $14.00 /mo | Available | Not available | 4.3 |
| [OwnerRez](https://www.softwareadvice.com/crm/ownerrez-profile/)4.9[(271)](https://www.softwareadvice.com/crm/ownerrez-profile/reviews/) | $40.00 /mo | Available | Not available | 4.9 |

Hostfully Guidebooks4.8[(123)](https://www.softwareadvice.com/hotel-management/hostfully-profile/reviews/)

* * *

Starting price

$9.99 /mo

Free trial

Not available

Free version

Available

Value For Money

4.7

-   [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)4.8[(1,623)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.6
    
-   [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/)4.6[(1,031)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/)
    
    * * *
    
    Starting price
    
    $23.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.4
    
-   [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/)4.5[(1,312)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/)
    
    * * *
    
    Starting price
    
    $14.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.3
    
-   [OwnerRez](https://www.softwareadvice.com/crm/ownerrez-profile/)4.9[(271)](https://www.softwareadvice.com/crm/ownerrez-profile/reviews/)
    
    * * *
    
    Starting price
    
    $40.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.9
    

## Hostfully Guidebooks Features

-   Popular features found in Vacation Rental
    
    Availability Management
    
    Channel Management
    
    Contact Management
    
    Guest Experience Management
    
    Housekeeping Management
    
    Marketing Automation
    
    Online Booking
    
    Owner Statements
    
    Payment Processing
    
    Property Management
    
    Reservations Management
    
    Work Order Management
    
-   More features of Hostfully Guidebooks
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Booking Management
    
    Credit Card Processing
    
    Customizable Templates
    
    Data Import/Export
    
    Data Synchronization
    
    Electronic Payments
    
    Email Templates
    
    For Vacation Rentals
    
    Guest Communications
    
    Lead Management
    
    Multi-Language
    
    Multi-Location
    
    Multi-Property
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Revenue Management
    
    Single Property
    
    Spa/Activity Management
    
    Template Management
    
    Third-Party Integrations
    
    Vendor Management
    
    Website Integration
    
    Website Management
    

## Hostfully Guidebooks Integrations

Google Maps

Integration rated undefined from -1 review

Vrbo

Integration rated undefined from -1 review

Stripe Payments

Integration rated undefined from -1 review

Zapier

Integration rated undefined from -1 review

VacationRentPayment

Integration rated undefined from -1 review

## Hostfully Guidebooks User Reviews

## Hostfully Guidebooks customer ratings

- Overall rating: 4.8/5
- Total reviews: 123

### Rating distribution

- 5 stars: 104 reviews (85%)
- 4 stars: 15 reviews (12%)
- 3 stars: 3 reviews (2%)
- 2 stars: 1 reviews (1%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.7/5
- Value for money: 4.7/5
- Customer support: 4.7/5
- Functionality: 4.7/5

---

### Go to solution for online guidebooks

- Overall rating: 5/5
- Reviewer: Lenny S.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: May 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall positive. Not sure how many guests actually use it

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Organizing all the key details for our guests

#### Cons

I’m happy with the product. No issues to report.

#### Vendor response

Hello Lenny, Thank you for your review! We're glad to hear that Hostfully is your go-to solution for organizing all the key details for your guests. It's great to know that you're happy with the product and have no issues to report. We appreciate your positive feedback and hope that more guests find and use the guidebook. Thank you for choosing Hostfully!

Replied July 2024

---

### Great value for the price!

- Overall rating: 5/5
- Reviewer: Michelle H.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have had a great experience with Hostfully Guidebooks. I would not know how to being to create my own, so I would have to pay someone to create one for me. The price is great and allows my recommendations, house rules, etc be seen by guests. Customer service is always there to help if you have any questions!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Hostfully guidebooks are easy to use. They have everything set up for you, just fill in your information and go. Easy to update if/when necessary. They even have analytics to see how your Guidebooks are performing. Great value for the price.

#### Cons

No cons, just my own fault...It took me a little bit to understand how to enter my information into the guidebook. I should have taken the tutorial prior to starting.

---

### Guidebook Brilliance!

- Overall rating: 5/5
- Reviewer: Tod C.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

When I first came across Hostfully Guidebooks I didn't even know I needed it (about four years ago in fall 2017). I used a cumbersome word document to send to my earliest vacation rental clients checking into my condo. It was a very manual process. Now, I own and operate four individual units and integrate my Hostfully Property Management System with Hostfully Guidebooks and we're basically hands-free from running this labour-intensive side of the biz. In short, I'd highly, highly recommend Hostfully from my perspective as a boutique property manager.

#### Cons

Integration was a breeze. No cons that I can think of.

---

### Guests Love the Hostfully Digital Guidebooks

- Overall rating: 5/5
- Reviewer: Tony H.
- Verified reviewer: Yes
- Industry: Leisure, Travel & Tourism
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This is a great feature for our rental properties. Guests love that they have all the information about the property and our local recommendations on their device, as soon as they book.

#### Cons

There is nothing that I dislike about these guidebooks. Some guests like to have it printed, but we would prefer to just supply these digital copies.

---

### Absolutely the best and easiest to use

- Overall rating: 5/5
- Reviewer: Tara G.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Our guidebooks are the key to our communications with our guests. They provide all the information on the home from directions to how to find the fusebox. We use the guidebooks for everything and are always looking for more ways to utilize them.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Setting up cards that can be used for multiple guidebooks saves time and I love that the recommendations appear on the map as it is important for our particular area. Being able to embed videos to assist with complex instructions make me happy. The absolute best thing is being able to start with one guidebook for free which allows you to get a feel for the software to see if it works for you first. Then, adding on to your "starter" is easy. My guests rave about our guidebooks. They are easy to incorporate into your communication with guests as easy links via email and texts too. Highly recommend.

#### Cons

The only pain point I had, and this was when I was first starting out, was the help section. For someone not used to the layout or the software, the lack of a stupid-proof help section was a little frustrating. I understand the chat section and how the "Help" works now, but at the time, it was not as obvious and frustrating at times. It really is easy to use, but some folks may prefer a bit more hand holding by Mr. Obvious when going through the process.

#### Reasons for choosing Hostfully Guidebooks

The free guidebook option to start and try it out

#### Vendor response

Thank you so much for your wonderful feedback, Tara! We're thrilled to hear that Hostfully's guidebook solution has been a valuable asset for your communication with guests. It's great to know that features like setting up cards for multiple guidebooks and embedding videos have been helpful to you. We appreciate your candid input about the initial challenges you faced with the help section, and we will work on improving our Guidance. Your recommendation means a lot to us, and we're delighted that your guests are enjoying the guidebooks. We look forward to continually serving you and finding more ways to enhance your guest experience. :)

Replied August 2023

---

### Hostfully Guidebook Keeps Guests Informed if Only They Would Read

- Overall rating: 5/5
- Reviewer: Tim S.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2019
- Review source details: This review was submitted organically. No incentive was offered

My experience with the platform is it has been terrific to work with. There are a lot of features and capabilities that may not be readily apparent to a first-time user, such as how to include the ability for guests to review you after their stay, or how to customize the checkout list, or rename a category. But just know, the platform is flexible and there are many ways to organize and setup your guidebook to be uniquely yours.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The program is tremendously flexible for taking once written binders of information into accessible information whether links, text and/or video. Use of Google Places helps to ensure recommendations are good looking and have all the relevant information such as an image, link, map and whatever information a host would like to write in recommending an attraction, bar or restaurant. Guidebooks created with Hostfully look terrific whether on a computer, smartphone or printed. As a property manager, there's really no need to manage multiple documents of information to send to guests. You can print your guidebook and keep a binder if you want, you can email a PDF version or you can send a link to the guidebook. Hostfully becomes the one place to update all house information, rules, policies and guest recommendations and that's darn handy! And if you are a property management company implementing Hostfully for many properties, you'll appreciate the ability to Brand your guidebooks.

#### Cons

Hostfully allows you to manage multiple guidebooks. As an administrator of several guidebooks, how to manage one entry to many guidebooks can be a little confusing until you gain experience with the program. However, the fact that Hostfully has such a capability places it in a unique position so I'd call this also a Pro.

#### Reasons for choosing Hostfully Guidebooks

Ease of use, especially making recommendation cards, overall features and flexibility, and the end result of guidebook; good looking on any device.

#### Reasons for switching to Hostfully Guidebooks

No need to reinvent the wheel. Creating your own guidebook will be much harder and time consuming. In the end, you might not be happy with the results and will no doubt lack important capabilities already built into Hostfully.

#### Vendor response

Hello Tim, Thank you for your review! We're delighted that Hostfully has helped transform your traditional binders into accessible digital content with Google Places integration, making recommendations look great. It's fantastic to know our guidebooks work well on any device and simplify managing multiple documents and updating house information, rules, and guest recommendations in one place. We understand that managing multiple guidebooks can be confusing at first, but we're glad you see the value in this feature. Your feedback on the platform's flexibility and ease of use is greatly appreciated. Thank you for choosing Hostfully and sharing your positive experience

Replied July 2024

---

### State of the art guest guidebook system

- Overall rating: 5/5
- Reviewer: Craig R.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2019
- Review source details: This review was submitted organically. No incentive was offered

We use Hostfully guidebooks to provide a great experience for our thousands of guests. The ability to create templates saves us a lot of time creating new guidebooks. Both our guests and owners are extremely impressed by the functionality.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Saves us hours of time, great guest experience, mobile responsive, easy to use.

#### Cons

The recommendations screen is a little hard to navigate.

#### Vendor response

Hello Craig, Thank you for your detailed review! We're thrilled to hear that Hostfully's guidebooks save you hours of time and provide a great guest experience. It's wonderful to know that our mobile-responsive and easy-to-use platform is making a positive impact. We appreciate your feedback about the recommendations screen and will look into ways to improve its navigation. We're glad that our template feature is saving you time and that both your guests and owners are impressed with the functionality. Thank you for choosing Hostfully!

Replied July 2024

---

### Launching Hostfully

- Overall rating: 3/5
- Reviewer: Dan C.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 10000+ employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2021
- Review source details: This review was submitted organically. No incentive was offered

Have started yet. Just trying to get it going!

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

Lots of great features!! For someone looking at a completed guidebook, it would be very helpful.

#### Cons

Extremely complex and challenging to get all the details put in properly on the paid version while waiting for emails to get a response. Would be real nice to have phone support or screen shots to assist. The videos are helpful for the overall site but NOT for specific fine details or when glitches arise.

#### Reasons for choosing Hostfully Guidebooks

Just trying it out because it came recommended.

#### Vendor response

Hello Dan, Thank you for your feedback! We're glad to hear that you find Hostfully's features great and believe a completed guidebook will be very helpful. We understand your frustration with the complexity and challenges of setting up all the details properly on the paid version. Your suggestion for phone support or more detailed screenshots is valuable, and we'll consider this for future improvements. While our videos are helpful for the overall site, we recognize the need for more specific guidance. Thank you for choosing Hostfully based on a recommendation, and we appreciate your patience as you get started.

Replied July 2024

---

### Easy and convenient

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: January 2020
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Makes updating recommendations and house info much simpler when hosting remotely. Web-based. No app download required for guests.

#### Cons

Pop-up windows in each slide cannot be closed by clicking outside the pop-up. Back button must be pressed. Not a huge deal, but slightly clunky.

#### Vendor response

Hello, Thank you for your review! We're glad to hear that Hostfully makes updating recommendations and house information much simpler, especially when hosting remotely. We appreciate the convenience of our web-based platform that doesn't require an app download for guests. We appreciate your feedback about the pop-up windows and will consider making this more user-friendly in future updates. Thank you for choosing Hostfully!

Replied July 2024

---

### lack of free trial makes it impossible to see quality

- Overall rating: 2/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2020
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

nice design, good potential, but lacks features.

#### Cons

Lacking of basic features. Unprofessional staff when comes to refunds. Sales team very aggressive but no free trial so they oversell its abilities Massive overselling and marketing hype but very much overhyped. Not user-centric.

#### Vendor response

Thank you for your feedback. We're glad to hear you appreciate the design and potential of Hostfully. We apologize for any inconvenience you experienced with the lack of a free trial and the handling of refunds. Your concerns about the aggressive sales tactics and the platform's overselling are noted, and we'll work on improving these areas. Thank you for sharing your thoughts; your feedback is invaluable as we strive to make Hostfully better.

Replied July 2024

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