innRoad vs MyVR

RATING:

4.5

(224)

innRoad has 224 reviews and a rating of 4.5 / 5 stars vs MyVR which has 43 reviews and a rating of 4.86 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (224)
4.9 (43)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 30, 2024
November 28, 2023
Pros/Cons
  • Pros

  • It is quite user friendly than expected. The customer support is incredible.
  • Customer service was the best that I have ever experienced. All in all I feel that innRoads is a great product.
  • Cons

  • Lost 27 years of guest history. Lost all my gift certificates.
  • Since the last update it is very confusing and difficult to use. It’s unclear and overly complicated.
Read all user reviews
  • Pros

  • The back end Customer Management, Listing Pages, Tracking and Schedules is excellent.
  • Right from the CEO to the customer support - they have always listened to us. Our account manager has been great to work with.
  • Cons

  • They also sent me outdated instructions that got me lost.
  • Support slow and often useless. There is no way to talk to a human.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos