innRoad vs Host Tools

innRoad has 197 reviews and a rating of 4.54 / 5 vs Host Tools which has 153 reviews and a rating of 4.8 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.54 / 5 (197)

4.80 / 5 (153)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

February 9, 2021

December 28, 2020

Pros/Cons

  • Pros

  • It is super easy to use. Resonalby price and great support when you need it.

  • I like the simplicity of it but it offers a lot at the same time. It’s very easy to use and affordable I would recommend to anyone

  • Cons

  • Setting up the seasons and rates is a little tedious, but once you've done it a few times it makes sense.

  • Probably the discounting and putting sale prices on the system could use a little improvement but it still works well.

  • Pros

  • I really love this software. I wish I would have thought about it. Routine messages to guests are automated, thanks you, day before checkin, how is your stay, checkout.... Very happy!

  • It's easy to use. It is good because I can see progress of my work and get some benefits out of it.

  • Cons

  • I wish it had length of stay adjustments. Other than that it is very capable with lots of options. Syncs well too.

  • Setting up multiple accounts can be tricky but the customer service team helped resolve the implementation the same day!

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos