Lodgify vs Track Vacation Rental PMS

RATING:

4.5

(927)

Lodgify has 927 reviews and a rating of 4.5 / 5 stars vs Track Vacation Rental PMS which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (927)
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Ease-of-Use
4.5 / 5
Track Vacation Rental PMS
Value for Money
4.5 / 5
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Customer Support
4.5 / 5
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Functionality
4.5 / 5
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Last Review Written
April 19, 2024
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Pros/Cons
  • Pros

  • The onboarding process was very professional and responsive. I was given tons of information in a short time, but the person helping me was nice and efficient.
  • On top of that, they offer a great add-on service (you can customize & add late check outs, etc) & has a mobile app with some functionalities which is helpful if you are always on the go.
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  • Pros

  • Ease of use, and the fact that it works to earn more revenue. Everything starts with revenue, and this software is very strong in this area.
  • I like that I can create a lead and save important details. The follow up is a great tool for sales conversions and the call scoring keeps our customer service levels up.
  • Cons

  • Just recently I have been a bit frustrated on their response time to help tickets, not sure if it has to do with the pandemic, but it's taking 2-3 business days for an answer.
  • We have been trying to find out who our current rep is since November. Have sent multiple tickets since that time with no response at all.
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Pricing Range
$
$
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Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Advisor Recommendations

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos