About Lodgix

Lodgix is a cloud-based vacation rental solution that provides tools for online booking, guest management and accounting for owners, vacation rental managers and boutique hotels. 

The Lodgix inquiry system helps customers find answers to various types of queries including pricing, quotes and availability using template-based responses. It supports integration with external websites for listing ads including Booking.com, AirBnB, Expedia, Flipkey and Tripadvisor.

Additionally, Lodgix supports importing and exporting information from iCal for all properties and third-party sites. Users have access to a free Lodgix WordPress plugin for their websites. It also supports Authorize.net for credit card processing.

Lodgix comes with subscripti...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

163 Reviews of Lodgix

Average User Ratings

Overall

4.85 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(147)

147

4 stars

(13)

13

3 stars

(4)

4

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 163 results

November 2019

Chris from Baker Pond Vacation Cabins

Company Size: 2-10 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Ease of use for Lodgix is exceptional

I love that this software functions with all my accounts...Airbnb, VRBO, HomeAway, our own Web site & Social Media such as Facebook & Instagram

Pros

We are homeowners who chose to turn our home into a vacation rental and needed software to back that up. Over the last 3 years we have found Lodgix to support that decision 100%. If I come across something I can't figure out myself their customer service is right there to help. I think you will enjoy your purchase as much as we have.

Cons

Like everything this software sometimes has a different language to discribe the function than I would. So trying to look it up in the manual is hard. But the customer service comes into play here and I have always gotten my answer.

Reasons for Choosing Lodgix

A couple of reasons we picked Lodgix was because there is no long term contract . Just month to month. Also the free trail & software training.

November 2019

Edward from Atlantic Plaza Condominium

Company Size: 2-10 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

A Program for those who can "Think Out-of-the- Box"

Lodgix has improved our efficiency tremendously. Lodgix has improved our bottom line. Lodgix has given our smaller property the ability to be more professional looking and to compete with the "big boys"! We operated both our WolfBay and Lodgix simultaneously for 10 months to make sure we were satisfied. When we have an issue...we email thru the program and usually get a response in 5 +/- minutes.

Pros

Lodgix had U.S.A. support. Lodgix ads said that their cloud program was stable and dependable...after 2 1/2 years of usage...it is! Our system can be accessed from muliple computers, tablets or even our cell phone to book place a reservation into the system. We needed software that could be adaptable...Lodgix software accomplished this. As a smaller property, we needed both long and short term rental capabilities...Lodgix software did that! Our WordPress website functions seamlessly with the Lodgix program. The on-line booking and credit card processing modules have streamlined our reservations and made our business more profitable.

Cons

Honestly, fear of the unknown. Setting up a new software program after using another for 20 years was quite a job. The terminology that software developers use and the language that many in the hospitality industry is slightly different. After we had charted the two sets of terms side by side...we adapted. Some of our forms and spreadsheets were not able to be used in the Lodgix system...we adapted.

Reasons for Choosing Lodgix

After a phone call to Lodgix corporate, we felt that the attitude and business practices we had heard on the phone were right for us..IT WAS!

January 2020

Susanne from MyFlorida.SE INc

Company Size: 1 employee

Industry: Leisure, Travel & Tourism

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Even for a small business

I needed 3 more letters in my language to be added to the program in order to be able to use it. The Lodgix crew made it work in no time, doing the extra work for a small company is unbelievable and very precious.

Pros

Even for a small company as mine this program is marvelous. The support is outstanding - never a question unanswered. I know my company can grow within this program - it has everything you need under one roof. The change was very easy, I got all the help I needed and as always super fast support. Very reliable program never had a problem. Would highly recommend this program to anyone that works with Vacation Rentals.

Cons

I havent found anything that I dont like.

November 2019

Gideon from Buffalo Rock Lodge

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

They've Thought of Everything

Overall, I do not hesitate to recommend Lodgix, especially to smaller operators who may not need dozens of channels or the complexity of the big-dollar property management systems. If you're looking for a sophisticated PMS at a fair price, Lodgix is your answer.

Pros

1) Hands down, the best part of the software is the amount of functionality packed into a simple program. It's clear that they have done their homework in setting up a truly versatile product. We are a small property with a peculiar setup: a B&B with three guest rooms and four camping cabins. We had a very hard time finding a PMS which would handle those parameters, let alone handle them well. Then we found Lodgix. We've never looked back on that decision. 2) I contacted rep a couple of times during setup, and he was both helpful and direct. I appreciated his candor when discussing features that would and would not be viable for future updates, and helping me find solutions/workarounds for my property's non-traditional setup (see item #1, lol).

Cons

1) The user interface is not built with mobile responsiveness in mind, so it's a little hard to check "on the go." However, I have heard a rumor that this will be fixed in a future release. 2) This is in no way Lodgix's fault, but we found their channel manager partner difficult to work with, and ultimately we opted to take our chances with manual syncing since we are a smaller property. The auto-import feature certainly helps with peace of mind on that issue... again, they've thought of just about everything. 3) The web templates could stand a little modernizing. But, if your web designer knows what they're doing, they can make tweaks. And again, I've heard there is a new major release on the horizon, so I'm not worried in the least.

January 2018

Bob from Jpc resort management

Company Size: 11-50 employees

Industry: Hospitality

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

January 2018

Do not use

None waste of my time and poor customer service

Pros

After a long set up process I got everything up and running on my site after a small set up issue...

Cons

I made the mistake of asking one question regarding an issue with the WordPress install and they responded by saying maybe I shouldn't try to learn WordPress, which as network admin, I already know WordPress, but suggested I go to wix and have them build a site and drop the html into my site. Worst advice anyone could give and when I responded I don't need to LEARN WordPress and if the WordPress plug in doesn't maybe I should move on and the owner responded yes I should just move on. So with those great customer service skills I don't see why anyone would use this software. I own a large property management company and pay a lot for my software and wanted to this out. Now I know and will stay with what I have. [This review is of the Free Trial]

Response from Lodgix.com

Replied February 2018

This particular individual was not a Lodgix subscriber. The individual had one property and was extremely rude to our support staff. There are many smaller platforms that work great for small accounts with less than 3 properties. Due to channel restrictions Lodgix in many instances is just not a great fit for those with <3 properties. This individual clearly needed technical hand holding and so we kindly suggested that he try a couple of other platforms that cater to individuals who don't understand all the technical nuances of wordpress and who cater to smaller companies. This did not sit well with this customer and I guess it upset him even though it was our intention to only steer him in a direction where his expectations would be met and happiness would result. He was a trial subscriber for less than 24 hours and does not represent the many 1000s of satisfied customers that are illustrated in the other reviews present here. Thanks! Lodgix