About OwnerRez

OwnerRez is a powerful and flexible system for managing vacation rental properties. OwnerRez provides booking and maintenance management, payment scheduling and collection as well as insightful reporting. OwneRez allows property managers to manage all properties through one dashboard. Integrate with listing sites like AirBnB, TripAdvisor and HomeAway. OwneRez is a comprehensive booking engine built by people who not only know but also own vacation rentals.


Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

51 Reviews of OwnerRez

Average User Ratings

Overall

4.98 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(50)

50

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 51 results

March 2019

Todd from Vacation-Maui.net

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

So Happy!

Pros

I honestly cannot say enough good things about OwnerRez as both a software and as a company. Having been in business for many years in both the technology and manufacturing realms and now in vacation rental management, I have a real appreciation for quality customer service. The service and technical support offered by this company truly sets the bar for others. I continue to be blown away at the speed and thoroughness of their responses even at late hours, on weekends… you name it! Now the software – just WOW! OwnerRez has saved our company so much time and energy. From calendar syncing, guest communication, automated emails, an amazing variety of reports, integration with other platforms (VRBO, Airbnb, Booking.com, QuickBooks), etc. – I could not imagine functioning without it. Best of all – the hosted application is fast! In addition, the website hosting gives us an all-in-one solution to be able to see everything that is happening from one place and share that with our customers. It even works on your mobile phone! I could go on and on – but you get the idea – I love this software and more importantly – the company and service behind it!

Cons

There are too many options? HA! This software does so much that truly complete configuration can take some time - but is that really a con? I can't really think of a con or complaint.

April 2020

Andrea from CelebrateBR LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

If you have doubts or issues, don't have to wait long for a fast support team response!

it was self explanatory and easy to work with, but yes you have to experience and try for yourself. It's a lot of features and the best way to learn is using it... Some things you will find out works great for you and other features not so much, but you can just not use it and leave it aside. Overall great functions and fast learning after you begin using it.

Pros

It's kind of easy to work with, unlike many others in the market, but is you have any problem or doubt, the support team is A-M-A-Z-I-N-G-L-Y fast to respond!! So you can solve most of the problems or doubts real quick.

Cons

no negative issues so far... I am still learning some functions, but so far it worked great for what I need.

Reasons for Choosing OwnerRez

easy to work with and the main functions were there. After purchase I realize what they have the best is their support team. They never failed me once getting back to me quickly and solving or explaining my issues/concerns.

March 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: GetApp


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2018

Really cool software

Pros

OwnerRez is an innovative new tool that works pretty well for what I use it for. It has a nice, clean UI.

Cons

Although it has a good UI, there are always problems, and there are occasionally buttons or features that I don't need as much that clutter things.

February 2020

Charles (Cap) from CIELO

Verified Reviewer

Company Size: 2-10 employees

Industry: Recreational Facilities and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

I am one of a family of 3 that uses OwnerRez to rent our 5 houses

OwnerRez makes the process of presenting a property to the potential customer in an easy way. And, we have our own site for presenting our houses, showing availability, pricing and so on and, if a customer fills in their information, it goes to to OwnerRez.

Pros

OwnerRez was very easy to use. Also, when I had a problem or question, someone from OwnerRez contacted me quickly and solved the problem.

Cons

I like everything about OwnerRez software.

Reasons for Choosing OwnerRez

They were recommended by my friends who were retiring.

September 2019

Stacie from Stay Better Vacations

Verified Reviewer

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

OwnerRez is the Best!

Everyday, we feel like we find a new feature that we didn't know about before, that makes running our business easier, and they are adding more all of the time. The customer support is superb! CSRs are very responsive and patient with our questions.

Pros

OwnerRez has everything we were looking for in a property management system. From automated emails to accounting, to integrations with Price Lab, VRBO, TripAdvisor and more, this product has the most bang for your buck!

Cons

It's not a con, but there is a LOT to learn. But, customer support is always there to help and they have some great articles too.