OwnerRez
About OwnerRez
Awards and Recognition
OwnerRez Pricing
Starting at $40/mo for the first property. Everything but the Premium Features are included - even things like channel management, triggers, digital signatures, auto-responders, rich reporting, and many other power features. If it's not a premium feature, then it's included! Premium features include: - Property Management - Hosted Website - QuickBooks Integration - Damage Protection Insurance - Call center with VOIP calling, voicemail, and SMS integration
Starting price:
$40.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for OwnerRez
1 - 5 of 171 Reviews
Sheron
2 - 10 employees
Used less than 2 years
OVERALL RATING:
5
Reviewed April 2021
OwnerRez has ben a great boon to my business!
Lacey
Verified reviewer
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Skip the hunt, OwnerRez takes all!!
I love the many functions it offers, the ease of use, the customer support and help section, along with the forum, the price is outstanding and after trying out ALL the other options first, I can strongly say I wouldn't change a thing!
CONSThere is nothing i don't like! It offers it all!
Reasons for switching to OwnerRez
Pricing is way better and it offers a lot more features with super easy to use interface.
Kathy
Leisure, Travel & Tourism, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Peace of Mind at Dragonhead Retreat
Just wish I had found OwnerRez in my first year of having vacation rentals. Their common sense, timely tools and communiques to inquiries, booked guests, etc means I can tend to my other work, home, family... life.
PROSI tried other products, wasting time, energy & $. Finding OwnerRez was such a relief. I can tell it was designed & implemented by professionals who had "been there/done that" as it is so logical. The sample tools, policies, communiques, etc were well thought out and easy to adjust to my use.
CONSNot yet. I ask for help when I can't figure something out and OR reps reply quickly. They follow-up, to ensure any issue is ironed out.
Reason for choosing OwnerRez
I needed a product designed by mission-driven vacation rental owners. I joined OwerRez Facebook groups and learned a lot from them, prior to deciding on OwnerRez. Best decision I ever made.
Reasons for switching to OwnerRez
The worst experience ever. It was impossible to get any assistance in a timely manner. Their policy was to reply, via email, within 48 hours. I'd ask for help, in writing on Saturday AM and Lodgify would reply by email on Tuesday, sending me to the Encyclopedio of Logdify. FINALLY, in a chat I mentioned I had 2 one minute question, would someone call me. The rep said they NEVER call as they dont even have a phone to call out. Worse than useless. Waste of time, energy and over priced.
brandon
Real Estate, 1 employee
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed May 2023
Difficult onboarding
Not good. It appears to be a powerful system but zero training and support make it a nightmare. I had to plead for help for a 30 minute call because of problems. Both sessions lasted longer because it even took staff that long to help with 1 or 2 things, Not getting to all my questions. The person was helpful but this stuff takes time to implement. I started w 2 houses and have 2 more. One would think they would want to make sure i have a good experience to get more sales.
PROSStill new but using OR to manage multiple properties in 1 platform
CONSOnboarding is pretty much non existent. Would have eliminated 5 double bookings and days of waiting for answers if only they took 1 or 2 30 minute sessions for a call. Most of time, you email with a problem and wait. Sometimes for 24 hours before getting a response.
Reason for choosing OwnerRez
other people i knew were using it. but they couldn't help me either.
Keith
Hospitality, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Amazing Property Management Software for Short Term Rentals- It's Useful Even if You Only Have 1 STR
My overall experience with Ownerrez has been phenomenal. Even though it was a steep learning curve, the customer support, the help articles, and the help videos have been more than supportive in ensuring I had a smooth onboarding process. The features & integrations OR provides (security deposit, rental agreement, etc.) really help me to start my Airbnb last year.
PROSI enjoy the fact that ownerrez helps me manage my Airbnb listing like a business and helps me to automate things I didn't realize could be automated. Even though Airbnb does have similar features, I love how OR allows me to pivot onto other platforms and with direct bookings if needed.
CONSI don't like the fact that there isn't an app to download from the app store. I also wish there was more customization features on the rental agreement in terms of text boxes that are mandatory. For example, I wish I could have a separate textbox that the requires the name for each guest rather than typing a bunch of names in 1 textbox