Syncbnb Software

4.65 / 5 (26)

Our advisors have recommended this product 3 times in the last 30 days

About Syncbnb

Syncbnb is a vacation rental channel manager that helps vacation rental homeowners-property managers to increase their bookings and revenues by synchronizing their calendars and rates across 200+ channels, like Airbnb, Booking .com and hundreds more (even with their own website), with 100% success and a Zero Double Booking Guarantee.

With cutting edge software and by combining machine learning with human quality assurance, Syncbnb provides a successful solution in terms of quality and speed.

Syncbnb offers easy setup, 2-way sync, monthly reports and stats,  24/7 support, and off-season mode for seasonal properties.


Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

26 Reviews of Syncbnb

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(22)

22

4 stars

(2)

2

3 stars

(0)

0

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 26 results

September 2018

michail from Hellenic Air Force

Verified Reviewer

Company Size: 1 employee

Industry: Military

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Excellent service

The SyncBnB team definetely give you the idea that they are professionals. I am sure that they will take the game to another level.

Pros

It was easy to set up and use. It only took a couple of minutes to set up all my booking channels.

Cons

I expect that soon enough i will see an app for mobile phone. Apart from that everything seems great.

Response from Syncbnb

Replied June 2019

Thank you Michail !

April 2018

George from Beacon Hill Winery

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

The set up was straight-forward & the SyncBnB team has been super responsive! Couldn't be happier!

Saved time manually synchronizing reservations on multiple rental channels. Eliminated the risk of getting a double-booking.

Pros

SyncBnB does one thing and does it VERY well. The app is paired down to just the essentials; it is clean and very intuitive to use. The setup / registration took less than 10 minutes. Other systems that I evaluated took over an hour because they were trying to capture all the property listing information which has nothing to do with synchronizing calendars. SyncBnB has taken our active management of syncing our VRBO and AirBnB calendars to the background. It has also given us peace of mind knowing that we haven't missed a reservation and may get a double booking. The way we look at it, the cost of resolving one double booking more than justifies the cost... not to mention the time of manually syncing the various channel calendars and peace of mind. We have been using the app for 3 weeks now and already consider it an indispensable tool in managing our properties.

Cons

There is nothing not to like. There are several of add-on features that might enhance certain situations but in my opinion they would take away from the simplicity and ease of use of the system. If I had one minor critique it would be that the trial period should start once the SyncBnB calendar has been activated with the channels. In my case 3-4 days of the trial period was useless while the SyncBnB calendar was activated. However, it only took one week of the 30-day trail to realize how invaluable the app was and to pay the annual due.

Response from Syncbnb

Replied June 2019

Thank you George! We really appreciate your feedback and your words in general. Regarding the 3 day delay in your activation it was because one of the channels was pending approval. So it was basically out of our control, we were expecting their approval. In these cases we usually extend the trial so that our users have the chance to enjoy their free trial 100%.

April 2020

Scott from Lake Vacation Rentals LLC

Company Size: 2-10 employees

Industry: Real Estate

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

April 2020

train wreck out of the gate, they they decided to set fire to the disaster!

trainwreck, disaster, required anxiety meds, may cause alcohol abuse, the nice [SENSITIVE CONTENT HIDDEN] needs better staff

Pros

the [SENSITIVE CONTENT HIDDEN] seemed to be genuinely nice people

Cons

the service staff was a little condescending (OK, a lot really) when their product didn't work properly. Tech support blamed me for the onboarding process errors. after a few weeks and still not being able to onboard and get the product to function properly, the [SENSITIVE CONTENT HIDDEN] got involved. a week later they finally got me online, just to find out that the platform was completely inadequate and not user friendly or intuitive from an operating end-user standpoint. Im now using iGMS, which is the same functionality, for a little less money.

Reasons for Choosing Syncbnb

mistake

Response from Syncbnb

Replied April 2020

Thank you for your feedback, Scott. We're so sad to hear that your experience on Syncbnb was not as good as expected. We always strive to deliver the best services and best customer support. Although we do that, sometimes there are serious conflicts with 3rd parties and we have to resolve them in close communication with the channels. In your case, it seems there was a technical issue with Airbnb onboarding, indeed. We should have told you earlier that you don't need to link anything into the channel's settings since we work through API connectivity and any action by your side might cause problems. However, our support team managed to find a workaround and restore everything after a few days. Your opinion is very much appreciated. We hope to see you again on board soon and we'll be happy to provide our services to you anytime!

June 2018

Titus from Elizabeth Glaser Pediatric AIDS Foundation

Company Size: 1,001-5,000 employees

Industry: Civic & Social Organization

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

I have been using syncbnb for 6 of my channels, works like clockwork

Helps in time management, and accuracy of bookings. It syncs all my channels automatically and within minutes, so that I do not have to worry about double bookings

Pros

I am busy at work and with no time to check my channels. So I like that it syncs my bookings immediately and I do not have to worry any more about double bookings. Since I joined, I have not had to make cancellations like before and I only need a few minutes in a day to respond to messages.

Cons

I wish it has some analytics on bookings to show occupancy levels..for now I have to calculate manually

Response from Syncbnb

Replied June 2019

Thank you Titus! Reports and stats are available by now! Enjoy!

July 2018

Anonymous

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

A Product That Does Just What I Want

Works in the background to ensure that reservation dates are synchronized between advertising platforms

Pros

I am a host with only two properties. The competitors deliver complicated bloatware. The simple interface allows me to synchronize dates between booking systems. It also provides a central location to introduce blocked dates and personal reservations (from my web site). Whenever I need help, there is immediate and relevant help. I thoroughly recommend this tool

Cons

I still haven't found anything :-)

Response from Syncbnb

Replied June 2019

Thank you very much!