Hosthub

RATING:

4.7

(46)

About Hosthub

Hosthub is a Property Management Platform for vacation rentals that helps vacation rental owners & managers increase their bookings and revenues by synchronizing their calendars and rates across 200+ channels, like Airbnb, Booking .com, and hundreds more (even with their own website), with 100% success and a Zero Double Booking Guarantee. With cutting-edge software and by combining machine learning with human quality assurance, Hosthub provides a successful solution in terms of quality and speed. Hosthub offers easy setup, 2-way sync, monthly reports and stats, 24/7 support, and off-season mode for seasonal properties.

Hosthub Pricing

Billed monthly: $35 per rental, per month. Billed annually: $28 per rental, per month. Off-season mode is available for seasonal properties ($3 per rental per month).

Starting price: 

$28.00 per month

Free trial: 

Available

Free version: 

Available

The dashboard gives users an overview of upcoming bookings and occupancy per month
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Hosthub Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Hosthub

1 - 5 of 46 Reviews

Anonymous

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

A Product That Does Just What I Want

Works in the background to ensure that reservation dates are synchronized between advertising platforms

PROS

I am a host with only two properties. The competitors deliver complicated bloatware. The simple interface allows me to synchronize dates between booking systems. It also provides a central location to introduce blocked dates and personal reservations (from my web site). Whenever I need help, there is immediate and relevant help. I thoroughly recommend this tool

CONS

I still haven't found anything :-)

Vendor Response

Thank you very much!

Replied June 2019

Natalija

Architecture & Planning, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Thank you for a customer service and platform that's make my job easier and smooth

Read platform very easy .Also easy work on it.

PROS

Customer service.I tried other platform it was nightmare for me

CONS

You missing one thing very important for a running business. Automatic messages do not have last minute check in .

Reasons for switching to Hosthub

Integrations with vrbo was a nightmare. My listing was all upside down.It was add 14 extra rooms.I was not able to go and change they unable everything almost on my channel. The phone number they don't have to contact them .You have to submit a ticket and wait for 2 days for answer.

Vendor Response

Thank you Natalija, for taking the time to share your positive experience with Hosthub's customer service and platform. We are thrilled to hear that we have made your job easier and smoother. We appreciate your feedback regarding the last-minute check-in messages. Our team is always looking for ways to improve our platform, and we will definitely take your suggestion into consideration. We wish you happy bookings! Your friends at Hosthub

Replied March 2023

Sheri

Real Estate, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed May 2023

Don’t use hosthub to manage your short term rentals

Frustrated and angry at their inability to get it right.

PROS

I like the idea of one system to link all my rentals to prevent double bookings. Hosthub failed in linking my properties

CONS

Not only are double bookings happens frequently they never actually implement their zero double booking guarantee. They never once reached out to guests to offer any accommodation whatsoever

Vendor Response

updated reply on 26/05/23 In order to provide further clarity, we'd like to emphasize one more time that the setup of rental relations within any system is primarily the responsibility of the host. Our software provides you with the necessary tools and functionalities to achieve this, but it requires the host's understanding of their properties and their relations. We have communicated with you on multiple occasions privately, asking if there were specific rental relations instructions you had provided us and, if so, to share the evidence of such conversations. Our customer support supervisor is ready and committed to address and rectify the issue once we receive this necessary information. In the interim, please know that we stand firm in the actions taken by our team and the procedures followed in regards to your account, as we believe they have been in line with our standard operating practices. If you decide to revisit the possibility of using our services in the future, we want to assure you that we are always here to offer our support and assistance. Our aim is to exceed your expectations and provide a service that meets your unique needs. We wish you all the best with your ongoing property management endeavors .................................................................... Dear Sheri, First and foremost, I would like to express our sincere apologies for the difficulties you've experienced while using Hosthub software. We genuinely appreciate you bringing your concerns to our attention as we aim to continually improve our service. It is essential to clarify the application of our 'Zero Double Booking Guarantee'. It applies specifically when there is a system error or a human error on our part. In your situation, after examining the timeline of events, it appears that the setting up of rental relations, which is required to be performed by the host, was not completed on time. This misstep led to your calendars remaining open, thereby causing double bookings. Please understand that while our team is always ready to provide guidance and support, some aspects, including the creation of rental relations, are the responsibilities of the host. As property management software, we rely on accurate information input by the host to deliver optimal results. However, we acknowledge that you have a different viewpoint on this matter. We are also closely examining the double bookings that occurred. We commit to keeping you informed about our findings within the next couple of hours. We are genuinely sorry that your experience with Hosthub didn't meet your expectations, and we recognize the impact this has had on your reputation and guest satisfaction. We are committed to doing everything we can to rectify the situation and restore your faith in our service. Best regards, Hosthub

Replied May 2023

Jared

Real Estate, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Easy to use. Great support team

Great

PROS

Relatively simple to set up. [sensitive content hidden] helped us get everything situated and was helpful and very attentive.

CONS

It would be nice if our manual blocks from other channels automatically populated.

Reasons for switching to Hosthub

Other product was not functional and did not do the things they were supposed to do

Vendor Response

Thank you Jared so much for taking the time to share your positive experience with Hosthub. We are thrilled that our platform has met your needs and expectations.

Replied August 2023

George

Hospitality, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

The set up was straight-forward & the SyncBnB team has been super responsive! Couldn't be happier!

Saved time manually synchronizing reservations on multiple rental channels. Eliminated the risk of getting a double-booking.

PROS

SyncBnB does one thing and does it VERY well. The app is paired down to just the essentials; it is clean and very intuitive to use. The setup / registration took less than 10 minutes. Other systems that I evaluated took over an hour because they were trying to capture all the property listing information which has nothing to do with synchronizing calendars. SyncBnB has taken our active management of syncing our VRBO and AirBnB calendars to the background. It has also given us peace of mind knowing that we haven't missed a reservation and may get a double booking. The way we look at it, the cost of resolving one double booking more than justifies the cost... not to mention the time of manually syncing the various channel calendars and peace of mind. We have been using the app for 3 weeks now and already consider it an indispensable tool in managing our properties.

CONS

There is nothing not to like. There are several of add-on features that might enhance certain situations but in my opinion they would take away from the simplicity and ease of use of the system. If I had one minor critique it would be that the trial period should start once the SyncBnB calendar has been activated with the channels. In my case 3-4 days of the trial period was useless while the SyncBnB calendar was activated. However, it only took one week of the 30-day trail to realize how invaluable the app was and to pay the annual due.

Vendor Response

Thank you George! We really appreciate your feedback and your words in general. Regarding the 3 day delay in your activation it was because one of the channels was pending approval. So it was basically out of our control, we were expecting their approval. In these cases we usually extend the trial so that our users have the chance to enjoy their free trial 100%.

Replied June 2019