# Virtual Resort Manager Software Reviews, Demo & Pricing - 2026 > Review of Virtual Resort Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/vacation-rental/virtualresortmanager-profile --- [Home](https://www.softwareadvice.com/) / [Vacation Rental Software](https://www.softwareadvice.com/vacation-rental/) / Virtual Resort Manager Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/vacation-rental/virtualresortmanager-profile/reviews/) # Virtual Resort Manager 2026: Benefits, Features & Pricing Wondering if Virtual Resort Manager is right for your organization? Our Vacation Rental Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Virtual Resort Manager 4.6 [(32)](https://www.softwareadvice.com/vacation-rental/virtualresortmanager-profile/reviews/) Pricing Pricing available upon request ### About Virtual Resort Manager Virtual Resort Manager is a vacation rental management solution that helps businesses of all sizes manage online reservations, marketing and accounting operations. The customer resource management (CRM) module allows administrators to capture and store client information in a centralized repository, verify room occupancy and send notifications to visitors via email or text messages. Virtual Resort Manager lets supervisors assign tasks to team members and track housekeeping work hours and status in real-time. It offers a variety of features including surveys, taxation and cash flow management, employee tracking, reporting, client management and more. Additionally, it enables managers to run targeted campaigns, manage landing pages and capture leads on a unified platform. Virtual Resort Manager facilitates integration with various third-party travel insurance platforms such as Red Sky, CSA Travel Protection, Travel Guard, Rental Guardian and more. Pricing is available on request and support is extended via online measures. Wondering if Virtual Resort Manager is right for your organization? Our Vacation Rental Software selection experts can help you in 15 minutes or less. ## Virtual Resort Manager User Interface ## Popular Virtual Resort Manager Alternatives Main Product Virtual Resort Manager 4.6 [(32)](https://www.softwareadvice.com/vacation-rental/virtualresortmanager-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.52Value for money - 4.78Customer support - 4.16Functionality Pricing Available upon request Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1575)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) 4.5 [(1310)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.34Value for money - 4.56Customer support - 4.37Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Guesty Lite](https://www.softwareadvice.com/hotel-management/guesty-for-hosts-profile/) 4.7 [(547)](https://www.softwareadvice.com/hotel-management/guesty-for-hosts-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.54Value for money - 4.42Customer support - 4.60Functionality Pricing Starting at $16.00 per month Get Price Alternative Product [Breezeway](https://www.softwareadvice.com/vacation-rental/breezeway-profile/) 4.6 [(195)](https://www.softwareadvice.com/vacation-rental/breezeway-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.53Value for money - 4.60Customer support - 4.47Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) 4.4 [(477)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.16Value for money - 4.25Customer support - 4.38Functionality Pricing Starting at $23.00 per month Get Price ## Virtual Resort Manager Pricing and Plans Starting price: $648.00 Free Trial Free Version Basic $648.00 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Virtual Resort Manager Features - Popular features found in Vacation Rental Availability Management Channel Management Contact Management Guest Experience Management Housekeeping Management Marketing Automation Online Booking Owner Statements Payment Processing Property Management Reservations Management Work Order Management - More features of Virtual Resort Manager Accounting Credit Card Processing Customizable Reports Discount Management For Vacation Rentals Guest Communications Reminders Reporting & Statistics Task Management Website Management ## Virtual Resort Manager User Reviews Overall Rating 4.6 Ratings Breakdown 5 66% 4 31% 3 0% 2 3% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.5 Customer support 4.8 Functionality 4.2 CH Chris H. Verified reviewer Real Estate 2-10 employees Used daily for more than 2 years Review source Reviewed March 2019 Systems Crashes 4 Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: When the system is up and working it is great. It is easy to find a specific property, search certain amenities, make reservations and take payment. Cons: Unfortunately there have recently been repeated and extended incidents of the system crashing. One such issue lasted several days. We have had some sort of issue, whether it is delayed response time to the system not working at all for several hours multiple times in the last several months. We have not gone a full week without some sort of issue. We have used VRM for years and these repeated issues have only begun in the last 6 months. Also we find the Seasons/Rate options extremely time consuming. Why we cannot enter a specific rate for a specific season and it not populate the entire calendar is frustrating. Read More RS Roc S. Verified reviewer Real Estate 2-10 employees Used daily for more than 2 years Review source Reviewed March 2019 Been with VRM since the early 2000's 4 I've been with VRM for years and plan to stay with them for many years to come. As any business person would, I have researched other companies as a whole so to provide the best experience for my employees, owners, and customers, and have yet to find a better value than VRM. Again, the customer care is what I value most with VRM's package, something that larger commercial companies have not been able to effectively provide. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Customer support is phenomenal. Emails are answered promptly and effectively. Cons: Calendar (tape chart) presentation is a bit dated. As a property manager, I like to see reservations at a glance, so being restricted to only seeing a month at a time with only 10 properties (all when scrolling down), is not optimal. Vendor Response Thanks Roc! We have made note about the Tape Chart and will definitely look into bringing it up to date. Replied March 2019 Read More KW Kristina W. Verified reviewer Real Estate 2-10 employees Used daily for more than 2 years Review source Reviewed February 2019 Vacation Mgt software 4 Ratings Breakdown 4 Ease of use 4 Customer support 3 Functionality Pros: I like that VRM is easy to use. I learned the system at a minimal functional level pretty quickly. Cons: Some functionalities, like having to close out and go back in, not able to use a back button, are frustrating. Vendor Response Thank you so much for your review Kristina. We'd like to get more information regarding the functionality that has you frustrated. We'll be in touch. Replied March 2019 Read More KK Katie K. Verified reviewer Real Estate 11-50 employees Used daily for less than 12 months Review source Reviewed February 2019 So glad we switched! 5 I have been nothing but thrilled with this software and the team. They've provided us with an excellent product, awesome training and on-boarding tools and on-going quick access to help whenever we need it. Thank you, VRM! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: VRMs accounting program is so clear and user-friendly. We worked with a company previously that had constant system errors throwing off our accounting. That never happens with VRM and we have access to a ton of great reports to prove it! They have everything we need to be NCREC compliant and excellent support staff. Cons: Our previous software had a few more "bells and whistles" that were helpful for our reservationists and marketing team; however, they have been open to all of our recommendations and have been over backwards to ensure we have the tools that we need. They made a ton of great improvements in 2018 and I look forward to seeing what they do in 2019! Vendor Response Thank you Katie. And as you know we always listen to our clients and looking forward to adding many of those "bells and whistles"! Replied March 2019 Read More SC Steven C. Verified reviewer Real Estate 2-10 employees Used daily for more than 2 years Review source Reviewed February 2019 Oustanding Software and Exceptional Customer Support 5 I have been using the VRM software for eight years and my experience has always been exceptional. They are very customer oriented and their support staff are always ready to assist with any questions or help that you need. This is the best software for the vacation rental business; and when you pair that with the knowledgeable and friendly support staff, you have a winning combination that's great for your business! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like the user-friendly setup of the VRM software. It's simple to navigate and feature packed. Cons: I have no negative opinions about the VRM software. Vendor Response Hi Steve, Thanks so much for the great review. We love all of you at Island Real Estate and its been great working with you and your team over the years. We look forward to the continued relationship. Replied March 2019 Read More LP Leslie P. Verified reviewer Real Estate 11-50 employees Used daily for more than 2 years Review source Reviewed March 2019 Chief Financial Officer 5 VRM makes all aspects of Rental Property Management run smoothly. The built in Readiness manager allows housekeeping and maintenance to run easily with ease of use for the vendors and staff. Reservations module and lead tracker offer professional contact with our guests. The Welcome Home module allows easy contact to update the guests on the status of their reservation. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use and accuracy of financial functions. The software is always accurate in financial matters. I have never found an error that was software originated. Cons: I would like an easy way to email all owners' statements to individual owners. Vendor Response Thank you Leslie! And we are actively working on the owner statement functionality right now. We'll let you know. Replied March 2019 Read More PS Paula S. Verified reviewer Real Estate 2-10 employees Used daily for more than 2 years Review source Reviewed February 2019 Vacation rental management software 5 This is a program that details all aspects of rentals from website advertising, accounting,property management, housekeeping, maintenance, etc. Customer service is incredible with a knowledgeable group of persons manning the help desk. When I have an issue I usually receive help within a few hours. When I make suggestions that I feel are necessary for additional modalities, I am heard. They do listen to their clients! Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The comprehensive ability to encompass , short term, seasonal and long term rentals for my company is unsurpassed. Cons: modalities for the different types of rentals (short term vs. seasonal) are lacking on the seasonal side. Vendor Response Hi Paula, thanks for the review. Very much appreciated. Replied March 2019 Read More LH Linda H. Verified reviewer Real Estate 2-10 employees Used daily for more than 2 years Review source Reviewed February 2019 Downsize your payroll hours with VRM 5 Most resort areas encounter frequent labor turnover and no exception here at Lake Gaston but the pros for this software are NC Real Estate Commission approval, program continuity, and clear communication from VRM. The staff welcomes each new trainee freeing up my time to drive my rental and sales companies. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software has saved us countless audit hours in the back office for our real estate rental company and allowed us to spend time on growth. Cons: As a company owner in my 70's I often struggle with terminology, but my employees who are younger find it user friendly. Vendor Response HI Linda, thanks so much for the review. We love hearing from our clients! Replied March 2019 Read More CH Carla H. Verified reviewer Real Estate 2-10 employees Used daily for less than 2 years Review source Reviewed March 2019 Review of Virtual Resort Manager 4 It is easy to see the calendars with the color coding and make decisions. Custom reporting is not available. With the hurricane and damages this year, there were many times I needed an easier way to pull information. The reports available to me did not give me what I needed. I have done so much manually and it has taken an inordinate amount of time. Ratings Breakdown 5 Ease of use 4 Customer support 3 Functionality Pros: VRM is relatively easy to learn and to use. Cons: It is not always logical, to me, where some of the information is housed. I can not go to one place and enter all the information for a new property. It is many places. The sysconfig tab is particularly confusing to me. The steps to get to the place to enter a property description have to be memorized - not in a logical sequence. Posting photos should be easier too. Read More KS Kitty S. Verified reviewer Real Estate 11-50 employees Used daily for more than 2 years Review source Reviewed February 2019 Great software & staff 5 Have been with this company many years. Their staff is always go out of their way to be as helpful as possible. The software does exactly what we need when we need it. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Most software companies you have to have a different software for different things you need to run your company. This software covers everything you need and the staff is extremely impressive. Cons: Don't have any cons because if you don't like something they are quick to fix it to work the way you need it. Vendor Response Thanks Kitty, we are looking forward to continuing to just get better and better. Replied March 2019 Read More Showing 1 - 10 of 32 Reviews [See All Reviews](https://www.softwareadvice.com/vacation-rental/virtualresortmanager-profile/reviews/) ## Virtual Resort Manager Popular Comparisons [Hostaway vs Virtual Resort Manager](https://www.softwareadvice.com/hotel-management/hostaway-profile/vs/virtualresortmanager/)[Lodgify vs Virtual Resort Manager](https://www.softwareadvice.com/hotel-management/lodgify-profile/vs/virtualresortmanager/)[Guesty Lite vs Virtual Resort Manager](https://www.softwareadvice.com/hotel-management/guesty-for-hosts-profile/vs/virtualresortmanager/)[Breezeway vs Virtual Resort Manager](https://www.softwareadvice.com/vacation-rental/breezeway-profile/vs/virtualresortmanager/)[Guesty vs Virtual Resort Manager](https://www.softwareadvice.com/hotel-management/guesty-profile/vs/virtualresortmanager/)[Escapia vs Virtual Resort Manager](https://www.softwareadvice.com/hotel-management/escapia-profile/vs/virtualresortmanager/) ## Other Top Recommended Vacation Rental Software [Hostfully Guidebooks](https://www.softwareadvice.com/hotel-management/hostfully-profile/) **4.8** (123) Recently recommended **12** times [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) **4.8** (1575) Recently recommended **9** times [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (217) Recently recommended **8** times [CiiRUS](https://www.softwareadvice.com/hotel-management/ciirus-profile/) **4.5** (99) Recently recommended **8** times Stuck Between Options? 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