WebRezPro

RATING:

4.6

(194)

About WebRezPro

WebRezPro is a cloud-based hospitality property management solution designed specifically for the hospitality and hotel industry. The solution helps a broad range of hospitality segments including hotels, inns, lodges, cabins, campgrounds, hostels and vacation rentals. WebRezPro enables property managers to handle front desk, reservations, housekeeping and accounting through a single interface. The system allows users to advertise deals, set-up special rates, create packages and reserve blocks of rooms for groups. The reports section analyzes reservation data and recognizes opportunities present in the market. WebRezPro offers an interface with various programs that front-offices already use. This includes Expedia QuickConnect, Booking.com, TravelClick and others in t...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

WebRezPro Pricing

WebRezPro includes everything you need to run your property in the cloud: front desk, housekeeping, groups, rate management, reports, accounting, booking engine... the works! Also, all of our clients receive a complimentary payment processing integration (Shift4, USA ePay or Stripe, etc.) plus additional free integrations depending on the size of your property. And to top it off: no system setup fees.

Free trial: 

Not Available

Free version: 

Not Available

WebRezPro client map
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WebRezPro Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for WebRezPro

1 - 5 of 194 Reviews

User Profile

Marianne

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

You wont find a more capable product or team to work with! It doesnt get any better than WebRezPro

PROS

Reliable product, prompt and informative customer service, affordable price. You won,t find a better PMS system for such an outstanding cost in our industry! From the easy navigation menu to the custom reporting functionality, WebRezPro has covered all of the must-haves and even some extra wish-list items for our small hotels. We wouldnt ever consider leaving WRP for any other PMS software!

Bill

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Good property software for a seasonal business.

Very good so far in our 3rd year using this software. The employees are still happy.

PROS

Offers an offseason discount on the subscription and the customer service is outstanding. Native English speakers (Canadians) that are very easy to understand.

CONS

There are things that other programs have but this surprisingly still does not have. They take suggestions on improvements and some customer service employees comment that it is a really good idea but, the changes are slow or do not happen often enough.

Reason for choosing WebRezPro

Seasonal rate offered and unlimited customer service calls are included with the monthly rate.

Reasons for switching to WebRezPro

Cost and the product we had was not being supported any longer.

Renee

Hospitality, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2024

Accountant perspective

Like as an easy system for independent hotels

PROS

Easy to use, reports easy to run and find and easy to read

CONS

back dating, have had problems with keeping this turned off

Tony

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2024

WRP Feedback

Overall it is a good experience. I wish the above items were easier/smoother.

PROS

The customer service is fantastic! Always friendly and willing to help.

CONS

The booking calendar and limited integration options.

Vendor Response

Hi Tony, thank you for sharing your thoughts on WebRezPro and for the kind words regarding our product support team. We're excited to let you know that an updated version of WebRezPro is on the horizon, featuring an enhanced booking calendar, and booking engine, among several other innovative features! Given WebRezPro's extensive network of over 130 software partners, we are confident in our ability to cater to your unique requirements. If you're in search of a particular integration, don't hesitate to get in touch with your account executive.

Replied February 2024

Mark

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Review from Nantucket Inn

It has been great since we began using it in 2009.

PROS

It's in the cloud and you can work remotely, if need be, and is user friendly once user is familiar. Additionally, WRP support is very responsive, helpful, knowledgeable and friendly.

CONS

In a perfect world it would have sales and catering features to create contracts, BEO's etc. to compliment the group and events side. We are in process of integrating WRP with another sales and catering program.

Reasons for switching to WebRezPro

Inn Res was archaic. It is sol old, I couldn't enter it in the What products did you switch from so I wrote "InnRoad." I can't say for sure, but I surmise it was for the features and better technology.