Great tool to manage guest booking and more

Great product & great support staff

Pros

- fantastic support team behind. - solid, trustworthy company behind the software. - software that fullfills my booking need and more: -- coordinate who has booked on Airbnb and booking.com to avoid doublebooking -- make webpage free via Your Porter App system (they also offer to use own domain for a fee) --Automation of day to day actions, like sending welcome email -possible to test it out before buying (also good because one has not started to earn money yet, so the tool helps one make money first before asking for money). - I only have one listing and the company support me having many questions even though I am very small w/only 1 listing.

Cons

Have nothing negative to say. It is just a very good tool with extremely good and helpful support staff.

Using Your Porter Vs Other PMS/CM applications

Its a great app. Our company went through 4 other apps before settling with your porter.

Pros

-Lets start by simply putting they connect to the listings very easily/fast -Automated MSG is a must these days and is a plus that we can send SMS or Whatsapp msg. (The Whatsapp feature would be a lot better if we didn't have to add every guest to out contacts but I do understand that not in your control). -The task manager is also a must for cleaners and maintenance. (we don't use it as much as we should but it is a great tool to have once we get more properties) -The integration with Booking/VRBO is also a plus. Some of the better PMS services only have airbnb and VRBO and other have over 100+ and they don't matter. sorry to say this but maybe people around the world use these very small websites to book accommodations but to me its just too small a market to even use and waste time connecting to. (Airbnb, VRBO, Expedia, Booking.com are the main ones to look for) -Of course the calendar and timeline feature is good but every single PMS/CM has this and some are better and some are worse. They work and that's all that matters. -The booster feature seems good but who knows if it really works. The algorithms change for all the aps to know if updating a photo here and there actually does anything. The truth is if your using any of these apps the best way to take advantage of them is to use a dynamic pricing app with them. -Last thing...use a dynamic pricing app with this to get the best use of the calendar and pricing together. It saves time and brings in more money.

Cons

-Not a fan of the fact you need to have the default language in English. I live in France and although the app automatically changes the language, when you want to send a quick one time MSG it always sends it in English and doesn't have the option to change it to the secondary language. (at least on the mobile app). -last is the automated msg. This has been the best feature we have used on any PMS apps and is an MUST for us going forward. Your Porters has a decent interface and is simple to use but sometimes we wish they had more A.I features that can detect keywords and auto reply. For example: We continuously get asked for our address no matter how many times its on our listing, but if the app could detect when someone askes these obvious questions it will send a msg back right away it would be PERFECT! these days more and more apps are doing this type of auto MSG and I think if Your porter continues to update this feature we will never leave.

If its not one things its another

I am losing patience and currently shopping for another service

Pros

90% of the time this software works great and does whats its promised. Unfortunately 90% just isnt good enough

Cons

There always seems to be some annoying glitch going on with this software. First its pushing the wrong prices to airbnb. Then it's blocking the calendar off incorrectly. Lately customer support has been telling me to contact airbnb with my issues, but if you are going to offer "Full Integration" you need to own it when something doesn't work right. On top of that the user interface is very clunky and non-intuitive.

Excellent Airbnb management tool, wish I used it sooner

Pros

The booking engine, automated messaging and Airbnb ranking features.

Cons

Paying $100 / year extra for the booking engine to utilise your own domain name is ridiculous in my opinion.

Best Value-Best Features-Easiest to Use

I have used yourporter for several years. Recently, I thought I needed a more robust system so paid thousands more for a competitor. I spent weeks trying to onboard it and found that there were many features I took for granted in yourporter that the expensive software couldn't do so I have come back to yourporter and love it.

Pros

Mobile interface is great. My cleaning staff likes that they can see a calendar link and that they can get text notifications. Not sure how much it helps, but I appreciate that they have some tools to improve rankings. I just got my direct booking website up and running which was super easy and seems to work great.

Cons

It doesn't integrate well across many platforms.