Your.Rentals

RATING:

4.35

(95)

About Your.Rentals

Your.Rentals is a cloud-based vacation rental management solution that helps property managers and homeowners to list their properties on various short-term rental websites such as Airbnb, Vrbo, Booking.com, TripAdvisor and more. Your.Rentals has no fixed fees, sign-up fees or subscription costs. Users pay a percentage of each booking and can receive support via phone, email and online live chat. Key features include channel manager, calendar synchronisation, reservation management, payment processing, market analytics and website creation. Your.Rentals helps users to create their listings in guided steps and manage them in multiple channels through a single account. Your.Rentals can also synchronise with iCal, which allows users to keep track of bookings made across ...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Your.Rentals Pricing

With Your.Rentals, users pay per booking. Personal Plan: 5% per booking plus 15% booking fee.

Free trial: 

Available

Free version: 

Available

Your.Rentals dashboard
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Your.Rentals Reviews

Overall Rating

4.35

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Showing 1 - 5 of 95 reviews

Anonymous

Company size: 2-10 employees

Time used: Less than 12 months

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

December 2020

Good option

Good. I will continue for sure.

Pros

It is to list just in one platform and then the platform to list for you on many others websites.

Cons

The software is okay. I did not like that in this period i received reservations only from booking.com

Response from Your Rentals

Thank you for taking the time to write us a review. We are happy to know that you would recommend us to others. To get more bookings from other channels and diversify your marketing effort, be sure to turn on all channels such as Airbnb, Vrbo, Expedia, Google Vacation Rentals; adopt a flexible cancellation policy; and leverage our direct booking feature!

Replied December 2020

Thomas

Company size: 11-50 employees

Industry: Telecommunications

Time used: Less than 6 months

Review Source: Capterra 

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

July 2018

Professional concept, professional SW, engaged and responsible employees. Great results!

Safe time, save money, be more effective. All in one application.

Pros

The dashboards are giving a quick and effective overview about reservations, payments and future guests. Easy to handle and to use. Intuitive. Simple and great menu bar. Quick and easy access for any consultation or administrative task. Works fine syncing reservations with iCal!

Cons

I wish there would be an app for for the iPhone and iPad. I guess this is under development. Quality score: Not sure what the criteria is to value the account. I had a score of 98 with 3 languages. I added another language and the score dropped to 96, indicating that adding more languages would leverage the score. I don't think this is very important for the use of the SW or even on the operational side but I thought its worth to mention it.

Response from Your Rentals

Hi Thomas! Thanks for the nice comments, it's great to hear that you're finding Your.Rentals useful. Regarding your comments, we've been hard at work improving our mobile usability so you can manage your properties directly from your phone and tablet. I hope you like the improvements! That's interesting to note about the quality score - we're regularly reviewing our algorithm to make sure we're giving the best feedback possible. Keep an eye on your dashboard over the next few weeks and months - we've got some cool developments regarding listing quality in the works!

Replied February 2019

George

Company size: 201-500 employees

Industry: Management Consulting

Time used: Less than 6 months

Review Source 

This review was submitted organically. No incentive was offered

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

June 2022

Hots keep away I warn you.

I warn you guys in order to avoid all this bad experience do not go to them. You will be grateful because I saved you from lot of waste of time. I am just dissapited that I did not came here to read reviews from the first time. It was too good to be true.

Pros

When they want you to log in and register they keep in touch with you and they are there for you once you do the mistake to sign up and list your properties they disappear

Cons

They are asking for ID's and sensitive documents through email and they do not tell you the purpose. Due to GDPR all these kind of documents must be sent through softwares like docsvault.com and not through email this is not a professional handling. They work in turtle speed movement. Their support emails , chat is non-existent they reply after 2-3 days. Their platform does not work it shows that your listings are sent to channels and this is not true if you manually search for them in the platform you will see that there are not anywhere. Their direct bookings also do not work they say its a problem that they are looking at and nothing happens. They have connectivity issues with channels like Booking.com that I have never managed to link with your rentals, again they told you that they are looking at the issue and it takes soo many days and nothing happens.

Response from Your Rentals

Dear George, We are sorry to hear you are having a bad experience. It sounds like you have gone through our verification process, where we are obliged to request documentation to publish the listings on every single channel. The requested documentation is to avoid possible fraudulent misuse of the platforms. Thank you for taking the time to write the review. We will continue to enhance our system.

Replied August 2022

Denis

Company size: 2-10 employees

Industry: Hospitality

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2019

your.rentals

We are using your.rentals for several sales chanels as a channel manager .

Pros

it is very easy to use and a good tool for us from the hospitality business. You can easy connect to many sales channels and evaluate your home .

Cons

it is missing to maintain for example 20 same units on one add , you have to add each one which is causing a lot of work to maintain the calendars .

Spyros

Company size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time used: Less than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

June 2019

Excellent software to manage your listing across multiple channels

Pros

- Easy to manage your listings across different booking channels

Cons

- It would be good to add more functions and better pricing for property managers

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