About Zeevou

Zeevou is a community of like-minded hosts that help you grow your vacation rental business and increase your profit while achieving more freedom. By using Zeevou you will find the time to scale your business and spend more time doing the work you actually enjoy because you are fully covered.


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14 Reviews of Zeevou

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(14)

14

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

April 2021

Constantinos from OPTIMUM ADVANTEDGE

Verified Reviewer

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Excellent onboarding experience

Pros

Very helpful and professional! They grabbed me by the hand and showed me how to do it and that proved to be very stress-free and most importantly very frustration-free. 101% recommended!

Cons

It's all been good so far - looking forward to the growth!

Reasons for Choosing Zeevou

More features

Response from Zeevou

Replied April 2021

The quality of our service is just as important to us as the quality of our software product - we are glad that is coming across :)

April 2020

Paul from Cliftonvalley Apartments Limited

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2020

Managing Cliftonvalley Apartments with Zeevou

Zeevou allows us to manage all important aspects of our online business via the major OTAs that we use. The bookings flow through to us, are flagged by emails that we can configure and the automated and customisable workflows take care of most of the requirements we have in day to day management of bookings, calendars, payments, security deposits, terms and conditions and ID verification and then guest contact and management. If something is wrong or missing, the development team and product owner/designers are easily contactable via a ticket system and are very responsive and helpful in both resolving issues and taking on board suggestions for development. A great product with a very forward thinking design and management team. Most importantly, they have real world experience of running their own serviced apartment and hospitality business on a large scale, so they know first hand what is needed to help up manage our business effectively. Thoroughly recommended.

Pros

Xero integration, automated security deposits, Signable integration, willingness to consider development suggestions, allocation of our own dedicated account manager to assist us with requirements and configurations.

Cons

Some user interface issues at different times, but these have been speedily resolved by the great support team and good timely responses. Mobile view could be improved or an App developed.

Reasons for Choosing Zeevou

Comprehensive integrations and connections to multiple OTAs, inclusive of features that are either not available, or cost extra from others.

Reasons for Switching to Zeevou

Because of Tokeet taking away functionality and then adding it again at extra cost (e.g. Automata). Zeevou is being developed with a comprehensive set of tools and integrations built with day to day operations in mind, and these are included in the per property price.

Response from Zeevou

Replied April 2020

Hi Paul. Thank you very much for taking the time to leave us a great review.. We're so pleased to hear you're happy with Zeevou.

April 2021

Donatas from Norwich Contractor Stays

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2021

Great service, love it so far

I do love the support, they give your personal manager that will answer all your questions, and they are very open to new suggestions.

Pros

The main features that I like are the possibilities with email mearketing to guests, it has a huge amount of variables that can be adjusted to everyones needs.

Cons

The one thing that I would improve is the design of the booking engine website.

Response from Zeevou

Replied April 2021

Thanks for your feedback Donatas - we'll be making further improvements to the design of the booking engine over the coming weeks.

March 2020

Lidia from Peymans Ltd

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Finance task

Pros

Zeevou is an excellent booking software that meets all that is needed for financial purposes. We can run numerous reports, send payment links, invoices, etc all with just a click away button. Easy to manage occupancy calendar, drop and drag option with the purpose of maximization of bookings.

Cons

New features are needed - eg to blacklist chargeback guests.

Reasons for Switching to Zeevou

Outdated. Too many flaws. Time-consuming when solving issues.

Response from Zeevou

Replied March 2020

Thanks for your excellent review! Blacklisting guests is a feature that is on the roadmap for future development. For the time being, you can unverify a guest and add a note to their profile to make a note of a blacklisted guest.

September 2020

Rose from Riverson Properties

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Fantastic product with customer service to match

Great ... I have tried a few other Channel managers which have no customer service at all. This is a company that cares about its product staff and customers. I am delighted to be using it to grow my business.

Pros

Ease of use, very user friendly with edit option and fantastic customer service .

Cons

It is easy to edit if you have a problem ... I would like the blocked out dates to remain visible on the screen ... reporting could be easier with cleaning commission and tax separated easily ...

Response from Zeevou

Replied September 2020

Hi Rose, thanks a lot for your positive review, it is great to have you on board as a Patron! If you could please Raise a Hand with details of your feature request regarding the blocked dates so we can look at implementing this for you :) We are just about to release a new Monthly Profit Report on Monday, so kindly take a look at that once it is out and let us have any feedback with regards to further clarification on the breakdowns.