Pomelo Health vs Health Cloud

RATING:

4.2

(40)

Pomelo Health has 40 reviews and a rating of 4.18 / 5 stars vs Health Cloud which has 5 reviews and a rating of 4.6 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (40)
4.6 (5)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
December 23, 2021
June 12, 2023
Pros/Cons
  • Pros

  • Once set up, the SMS reminders don't require any action on our part and have been very reliable. We like the fact that patients can confirm or cancel their appointments by text.
  • Pro: I likes the Easy of use, good features, good speed.
  • Cons

  • Terrible support, they responded by deleting my account and data. I responded and they have not replied.
  • Patients find it difficult to change their appointments once booked.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos