--- title: "Citrix Workspace Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Citrix Workspace. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Citrix Workspace is a good fit for you!" source_url: "https://www.softwareadvice.com/vdi/citrix-workspace-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Content Collaboration Software](https://www.softwareadvice.com/content-collaboration/) / [Citrix Workspace](https://www.softwareadvice.com/vdi/citrix-workspace-profile/) / Citrix Workspace Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/vdi/citrix-workspace-profile/) Reviews [Alternatives](https://www.softwareadvice.com/vdi/citrix-workspace-profile/alternatives/) # Citrix Workspace User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 121 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 3.9/5 - Value for money: 3.9/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 54 reviews (45%) - 4 stars: 43 reviews (36%) - 3 stars: 18 reviews (15%) - 2 stars: 2 reviews (2%) - 1 star: 4 reviews (3%) ### Most mentioned pros - Updates have been nearly seemless and even when the internet disconnects, it senses it and works on reconnecting within 5 mins. - Recently switched to cloud citrix workspace and the interface has improved a lot and is very intuitive and fast compared to the desktop version - The overall experience is quite good and it provide a seamless experience of working and accessing the desktop remotely for most of the applications. ### Most mentioned cons - Some of the apps like Microsoft Teams doesn't work properly like when someone is sharing the screen, it is not visible in the system with which we are accessing the desktop remotely. - Does crash a lot, but maybe because of the work load at times as organizations use that in big numbers - the user interface is outdated design, the capability such as moving folders, turning on camera is lacking ## Citrix Workspace customer reviews Showing reviews 1-25 of 121 (page 1). ### Excellent and easy to use. - Overall rating: 5/5 - Reviewer: Alex Jose P. - Verified reviewer: Yes - Industry: Banking - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered I've been in the BPO industry since 2011 and since I've used Citrix in different companies such as Target.com, Besbuy and Capital One. All of those companies has their system up to date and run fast working inside citrix. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tools inside Citrix Work Space. Security is excellent. #### Cons When password needs to be reset we cannot reset it working at home, we have to call the client support center and wait sometimes up to 3 hrs. --- ### Streamline Your Business's Operations with Citrix Workspace - Overall rating: 5/5 - Reviewer: Kavindu Githsara K. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Overall, Citrix Workspace is a powerful software solution that can help businesses of all sizes improve their productivity, collaboration and security. Its wide range of features and easy-to-use interface make it a valuable tool for any business looking to improve their operations. However, it may not be the best fit for smaller businesses with limited budgets or users who are not comfortable with complex software solutions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Citrix Workspace is a comprehensive software solution that offers a wide range of features to help businesses improve their productivity and collaboration. It allows employees to access their work application and files from anywhere, at any time, using any device. This makes it east for employees to work remotely and stay productive even when there're not in the office. It also comes with a range of collaboration tools, including chat, video conferencing and file sharing, which make it easy for teams to work together, no matter where they're located. Citrix Workspace provides robust security measures to ensure that sensitive data remains protected at all the time. It has a straightforward interface that makes it easy for employee to find the tools and resources they need. #### Cons Nothing to complain but Citrix Workspace can be expensive, Specially for smaller businesses with limited budgets. --- ### stable connection but lack modern features - Overall rating: 3/5 - Reviewer: Terry M. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros stable connection to remote server, much more smooth operation on remote desktop than windows remote desktop manager #### Cons the user interface is outdated design, the capability such as moving folders, turning on camera is lacking --- ### Easier and more professional - Overall rating: 4/5 - Reviewer: Vadiraja T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easier to use, better performance and simple interface... This explains everything. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The interface they give for both windows and Android is my favourite, the kind of attention to detail is commendable. #### Cons The permissions issue which comes every second is a bit annoying to me where I don't want to give all the access to the workspace. --- ### Reliable and simple to use tool for remote access and support. - Overall rating: 4/5 - Reviewer: Marko P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been using Citrix profesionally as a remote access tool for years now and I find purposeful and easy to use. For comparison reasons, I will compare it to TeamViewer which I have used a lot privately. Apart from more and advanced options, TeamViewer has better response time and less lag. Also, Citrix is not able to send or “inject” all the windows commands and shortcuts. Of course there is the toolbar with a lot of practical shortcuts such as Task Manager, Control Panel, Windows Explorer etc. File transfer does know to be finnicky from time to time especially when transferring large files, but of course, that might be just my personal experience. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The tool is reliable and it makes the work done for my team and our needs. It is effective and easy to use. #### Cons Lag, file transfer problems with large files, not able to send windows shortcuts not able to send sound. --- ### Does what it says on the tin - Overall rating: 3/5 - Reviewer: Paul E. - Verified reviewer: Yes - Industry: Maritime - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very little to comment here, which is praise on itself. It just works almost all of the time, without issue. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Citrix is easy to use. When off site the workspace can be accessed through a dedicated URL. When on site it can be accessed through a link on the desktop. Once in, just use it like a standard PC. #### Cons I’m not sure if this is just our companies set up, but it can be occasionally a bit laggy, particularly since we upgraded to the windows 10 version. --- ### Mediocre Software From Entrenched Company Claiming to Secure Things - Overall rating: 3/5 - Reviewer: Narasimhan (Nari) S. - Verified reviewer: Yes - Industry: Research - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered Citrix does not solve any problems. It creates more problems and till date information security issues continue to abound partly because a secure, user friendly solution has not been built. As long as companies like Citrix keep hogging that space nothing is going to change. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It probably has some level of encryption but the best way they secure everything is preventing users from using it much. Less use, less risk of any compromise. Just like car insurance, if you drive it less, less chance of getting into an accident, right? #### Cons Highly buggy software when in conjuction with Microsoft Outlook WBA. Not sure who exactly gets the full blame but Citrix does itself little favor by making things like password changes way hard and by rolling out buggy clients that are supposed to make governmental software "safer" they essentially make it very hard to use. --- ### Remote working as a permanent option - Overall rating: 4/5 - Reviewer: Cheryl H. - Verified reviewer: Yes - Industry: Government Relations - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our IT department luckily managed to roll out Citrix for the whole company (700+ people) just in time for the pandemic. This made the switch from office work to home working relatively easy. I have everything I need at my fingertips whether I am at the office or anywhere else. It's very convenient. Multiple work spaces and the possibility to connect to more branches. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros This software has allowed me to work from home full-time during the pandemic with a minimum of problems. Multiple screens and workspaces also no problem. #### Cons I have to actively look for updates, I don't get automatic notifications if there's a new version available. --- ### Navigating customer enviroment is easy with Citrix Workspace - Overall rating: 4/5 - Reviewer: Burak S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is an important part of my daily life. Without it, I would need multiple access rights, multiple software to access technical environment which would be a huge waste of time. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros As part of my role, I am expected to do work on multiple customers. Citrix Workspace makes it easier to connect to a customer environment. You also have an array of software at your disposal to access different nodes, data sources and applications. #### Cons Citric Receiver, the agent that is a part of Citrix Workspace has some bugs and cause problems from time to time. --- ### A hero in pandemic time: Citrix Workspace - Overall rating: 5/5 - Reviewer: Uğur Y. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A special view of applications and personalized tasks makes my work easier. I can connect to the office computer from my home and this is incredibly critical, especially during the pandemic period. The application works stable and I can recommend it to everyone. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I can connect to the office computer from anywhere. In this way, I can easily access my files in the local network. #### Cons The program meets all my expectations. I hope it always works stably. However, if my internet connection is a bit weak, I can sometimes find it difficult to connect. But since this is more about my connection, I don't have a big expectation from Citrix on this issue. --- ### Honest Citrix Feedback - Overall rating: 4/5 - Reviewer: Stephanie W. - Verified reviewer: Yes - Industry: Fund-Raising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's not the worst product, and I'm able to still get the job done, but I still struggle with the lack of efficiency. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros I find it extremely helpful that Citrix allows me to have a workspace to perform database needs in a remote environment. #### Cons I think Citrix is honestly very clunky, and slow. It seems to be a struggle to open the link sometimes, and also inefficiently runs in the background. I don't think it's the most user friendly of systems. --- ### Excellent application - Overall rating: 5/5 - Reviewer: Elza M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Generally speaking, Citrix Workspace offers me great tools to work from home, it's stable, easy to use and pretty reliable. I would recommend this application for sure. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like to use Citrix Workspace as it is a user-friendly application very reliable and easy to navigate. #### Cons I don't see any disadvantages of using Citrix Workspace up to now. --- ### Citrix Workspace was a winner for my office. - Overall rating: 5/5 - Reviewer: Martina C. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I loved the remote feature. Especially during covid, this program allowed the office to work from home at the same capacity as being in the office. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I loved the remote feature. Especially during covid, this program allowed the office to work from home at the same capacity as being in the office. #### Cons I have no complaints regarding this program. --- ### Citrix Workspace, a decent solution of what's presently available - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros Citrix is relatively user friendly and reliable and also has a public site where the software can be obtained. #### Cons Too many versions of the software. There needs to be an adoption of a universal installer file that can determine your operating system automatically rather than having to dig through the versions on the site. It can also be difficult to use, especially if a user has to access local files for uploading/downloading via a browser. --- ### Good for VDI and Remote Working - Overall rating: 4/5 - Reviewer: Luciana L. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Friendly and intuitive interface. Fulfills the function of being a virtual machine remotely or not. Safe environment. #### Cons It takes a while to log in and may be unstable depending on the compatibility and age of the hardware used. --- ### Citrix Workspace - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I like Citrix for remote work. It does its job well, only issue I have is that for how complicated the setup is there are other products out there that are a lot more simple for cheaper that do a lot of the same things. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The configuration options you have in deploying Citrix to machines after it has all been setup are very nice depending on your scenario. You can really customize your deployments and settings. #### Cons Setting up and deploying a desktop/application can become cumbersome and has a lot of steps. --- ### Daily tool for remote working - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I'm happy with the software. It connect quickly and allows me to get my work done remotely #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The software is fairly quick to load and allows me to connect to my virtual system at work. I like that is seemeles between using on my MAC or PC #### Cons I have struggled to get my external camera to connect when using a MAC mini. There seems to be no issue with internal cameras on a MAC --- ### Best Tool to work remote - Overall rating: 5/5 - Reviewer: Naleen K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Access to the software is extremely easy.Easy to use #### Cons Latency should be decreased Also using the citrix should be smooth. --- ### Citrix - Great Remote Desktop Option - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Citrix has made working at multiple workstations much simpler than it was at previous positions. It works so well that it doesn't feel like I am accessing programs remotely most of the time. I am happy with the user experience. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The ease of access. I utilize multiple desktops at work, and wherever I login with my work credentials, Citrix workspace makes all of the programs I need readily available. I can save favorites, and access programs quickly. #### Cons I would add a feature. I t wold be nice to have Citrix recommend software that my workplace uses, based on what task I am trying to complete. --- ### Does what it should do but that's it - Overall rating: 4/5 - Reviewer: Annabel V. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are required to use Citrix Workspace when working remotely to access our desktop and get access to our documents and programs. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The way of connecting and logging in can take some time using 2FA. Once logged in, you can use it as you would work in the office instead of remotely. #### Cons The user interface is outdated. It takes you back to the 00s. The interface looks old and you can't share documents from your remote desktop to your own desktop. --- ### Expensive but worth it - Overall rating: 4/5 - Reviewer: Max M. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Citrix Workspace allows us to work remotely, allowing access to desktops from any device (even mobile devices). Despite being sometimes overhwelming in complexity, Citrix Workspace is a powerful and, importantly, secure tool. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Citrix Workspace has allowed us to deliver apps and desktops securely to any device. Moreover, I like that Citrix Workspace provides a single sign-on experience for users. #### Cons Citrix Workspace is expensive relative to competitors and its complexity can be daunting. I think it is best used in organizational settings with robust and capable IT teams. --- ### Citrix Storefront is the perfect application to house your Citrix Servers - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The ability to have one central location means less work for the user. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to have all your Citrix Servers in one location that you can click to access is helpful versus having to remember specific URLs to access. #### Cons Nothing so far. This has been a far better option than when we had to manually remember the URL for the Citrix environment we wanted to connect to. --- ### Citrix workspace - Overall rating: 5/5 - Reviewer: Yvonne B. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. my overall experience with citrix workspace has been truly a great experience and has caused us to be able to roll out what is needed for each day in the technology world to run the company efficiently #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros features that are most impactful is how easy it is to launch on a daily basis. Being that is a very important aspect of our business activities on a daily basis. Without this application we wouldn't be able to function in our daily operations. I really like the flexibility and reliability of this application #### Cons the integration was not difficult, but sometimes there may be a few instances where lagging has been an issue. but that has not been such an issue that has caused us not to be able to launch the applications that rely on citrix workspace --- ### One of the best ways for to control your remote workspace - Overall rating: 5/5 - Reviewer: Gilad E. - Verified reviewer: Yes - Industry: Internet - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience is great, it is really fills amazing to control my remote desktop using it. in many ways it feels like working physically on my PC. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like the ease of access my remote desktop, despite there are many authentications in the middle, most of them are saved on the browser. The access to my remote workspace is extremely impressive and most windows key and shortcuts working great. The support of few screens make it way good for my usage (working with terminals). #### Cons It isn't easy to copy/paste of text and flies from the base computer, feature which is extremely important. When there are connectivity issues, there is lack of information in order to debug the reason. The auto log in doesn't work all the time so I am finding my self typing my credentials many times . #### Reasons for switching to Citrix Workspace The browser dependency is just bad and many features are missing. --- ### Citrix Workspace Review - Overall rating: 3/5 - Reviewer: Shannon M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it can be difficult to use and has many glitches #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like that I can use the workspace to view all my applications such as skype and email #### Cons Citrix workspace often times fails or has issues logging in and then I have to reset the workspace, log out or re download the workspace ## More reviews [Next reviews](https://www.softwareadvice.com/vdi/citrix-workspace-profile/reviews/?page=2) --- Citrix Workspace Reviews, Pros and Cons - 2026 Software Advice