This is nothing that should deter anyone from making a purchasing decision, it's just a frustration occasionally.

Sometimes new users have a very hard time figuring it out.

Especially from outside the industry. I didn't think it was too difficult, but some users seem to have a harder time than others.

I found the service to have quick responses and very helpful, they offer great webinars to industry professionals, and many other suggestions to increase your business.

I love all the different options to completely customize what goes where in the space. Dimensions are entered in true to scale.

The options for making detailed floorplans to scale and having a 3D rendition makes our business look more professional and ease of setup with our staff.

It is easy to use, has a robust library of industry standard event items such as tables, chairs and furniture, and allows me to export my creations easily.

AllSeated makes it very easy to create a custom events layout, including options to upload your own background and drop in common items, like tables of a certain size.

It's a resource I can use and offer my clients for the digital floor plans but also to keep track of guests lists, which tends to be a significant pain point for them.

I am overall extremely satisfied with All Seated. It is a wonderful program that allows me to provide my clients with exceptional events.

WE love using and integrating Tripleseat to our events here at Cheekwood. Tripleseat is easy to use and the support is right on the money.

Tripleseat is immensely helpful in not overbooking and being able to plan ahead in terms of revenue coming in and tracking client retention.

The chef BEO includes the bar information which is unnecessary and can be confusing. According to everyone I've spoke with this is unavoidable and there is nothing they can do about it.

The annoying, time wasting and the unnecessary notifications. I have nightmares about those dreadful notifications.

The best part about Tripleseat is the ease of use.

Its a great database for event management in the hospitality industry and great tool to communicate with clients or potential future clients.

Customer Service and Use Are Amazing. Really love the easy of the auto generating forms.

Speed in dealing with Guests is great - I have been happy implementing Gather at over 15 locations.

Sometimes the information we put in the system is also not updated properly and we need to refresh the page a few times. We've missed or messed up catering orders for that reason.

The customer service if I ever have a question or issue that needs sorting is quick and helpful. I use this software daily and I love using it.

Costumers love the ability to sign contracts online and the ease of communications. I have worked with several different software and TripleSeat is definitely my favorite.

Love almost every aspect of Tripleseat. The templates are great.

I really love the ease of making quotes, pulling together events, and sharing with the team, etc.

The only negative thing I would have to say is the discussions software usage with email servers.

It's easy to use, relatively intuitive (once you get the hang of it) and my experience with my account rep has been amazing.

Marketing it can integrate with Mailchimp which is great but that is not enough for exposure.

The integration with Mailchimp is simple. Their is a way of storing CC cards for clients which is a nice feature.

Features are constantly added and improved on. But most of all, customer support is the best ever.

I love the calendar view. It is so easy to login and get an overvie of what your day looks like.

Weekly and daily digests can be great reporting for the team. Integration with Stripe payments is easy to use.

Like before, we love the contract editing possibility. I also love the notifications and reminders that you can set for yourself.

US Dollar

AllSeated is a cloud-based event management platform that offers digital tools with virtual reality capabilities that help users collaborate and plan events. The platform enables users to manage venues, vendors and guests. It also allows planners to create multiple timelines and simultaneously track event planning progress.


AllSeated includes a 3D designer comprising of a table and buffet builder that helps users manage seating plans as well as placement of items on tabletops. The solution provides a library of 3D floor plans and various items such as tableware, glassware, silverware, centerpieces, buffet pieces, and linens. Additionally, users can create or import floor plans and manage them via the platform.


AllSeated includes collaboration tools that enable event planners to share details with the team in real time. It also provides various automated reports for floorplans, seating charts, guest lists and more. Support is extended via email and online helpdesk.



LongDescription

Customizable Reports

Space Management

Registration Management

Resource Management

Conferences/Conventions

Data Import/Export

Contact Management

Vendor Management

Attendee Management

Event Management

Customizable Templates

Multi-Facility

Reporting/Analytics

Drag & Drop

Exhibit/Vendor Management

Weddings/Parties

Sales Management

Real Time Data

Event Scheduling

Real-Time Updates

Reporting & Statistics

Mac OS

Web browser (OS agnostic)

Contact AllSeated for detailed pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

AllSeated

Live Online

Webinars

Documentation

Videos

#1 Guest and Event Management Software for Hospitality

Managing and booking events is stressful. Tripleseat powers restaurants, hotels, and unique/special venues to book more catering, group, and event business and will increase sales without increasing your workload.

Tripleseat has helped more than 11,000 venues increase their sales by 30% or more and takes the stress and friction out of planning events.

Who We Serve

With our hospitality experience, Tripleseat knows there isn’t a one-size-fits-all solution for booking and events. To remedy that, we’ve tailored our service to meet specific demands across a wide range of establishments:

-Fine Dining
-Casual Dining
-Catering
-Bar & Nightclub
-Hotels
-Fast Casual
-Enterprise

Our Products

-Restaurants & Unique/Special Venues: Keep your team in the loop to stay on top of event details and payments. Comprehensive reporting helps you identify areas to improve sales and efficiency.

-Tripleseat Hotels: Streamline your day-to-day workload with a simplified group sales process while supporting all your essential app integrations.

-EventUp: Connect to an industry network to accelerate your event business. Our directory helps you grow your brand and connect to millions of potential new leads to drive revenue and grow your events business. The largest venue directory connecting you to millions of potential new leads to help drive revenue and grow your events business.

-Tripleseat+ Direct: Enable clients to book their events with your business easily. We provide customers a simple online booking solution from your website, social media, or EventUp.com.

Vineyard Management

Cataloging/Categorization

iCalendar Support

User Management

Electronic Payments

Payment Processing

Multi-Channel Management

Kitchen/Menu Management

Lead Capture

Room Inventory

Document Storage

Proposal Generation

Customer Service Analytics

Contract/License Management

Confirmation/Reminders

Reservations Management

Credit Card Processing

Invoice Management

Transaction History

Lead Distribution

Pipeline Management

Communication Management

Customer Database

Calendar Management

Customizable Fields

Room Booking

Template Management

Scheduling

Action Item Tracking

Email Templates

Multi-Location

Booking Management

Email Marketing

Mobile Access

Online Payments

Meeting Room Booking

Performance Metrics

Routing

Room Availability Schedule

Channel Analytics

Marketing Automation

Social Media Integration

Lead Segmentation

Internal Meetings

Source Tracking

Website Integration

Budgeting/Forecasting

Activity Dashboard

Alerts/Notifications

Online Booking

Predictive Analytics

Reminders

Multi-Channel Sync

Availability Management

Calendar Sync

Billing & Invoicing

Customer Management

Lead Nurturing

Event Calendar

Discount Management

Customizable Branding

Food & Beverage Management

Contact Database

Billing Rate Management

Lead Qualification

Room Block Management

Banquet Management

Restriction Management

Quotes/Estimates

Social Promotion

Customer History

Third-Party Integrations

Microsoft Outlook Integration

Task Management

Document Management

Email Response Control

Search/Filter

Electronic Signature

Wait List Management

Self Service Portal

Sales Reports

Historical Reporting

Contact Tripleseat for full pricing information.

AllSeated vs Tripleseat

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