Function Tracker

RATING:

4.6

(5)
Overview

About Function Tracker

Function Tracker is a cloud-based venue management solution that assists clubs, restaurants, hotels and catering businesses of all sizes with event booking and customer management. Key features include quote creation, ticket management, invoicing, price adjustments, alerts and reporting. The application enables team members to view daily, weekly, and monthly events via the calendar and manage registrations for multiple sessions. Caterers can use Function Tracker to prepare menus or meal packages and categorize venue items under equipment, decorations and logistics. The solution also helps staff members manage contact details, add notes and track event history associated with customers. Function Tracker offers integration with various third-party platforms suc...

Function Tracker Pricing

Mini Tracker, 1 Room: $62.50 per month Mid Tracker, 2-5 Rooms: $125 per month Major Tracker, 6-10 Rooms: $187.50 per month Super Tracker, 10-20 Rooms: $250 per month

Starting price: 

A$62.50 per month

Free trial: 

Available

Free version: 

Not Available

Function Tracker inquiry screenshot
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Function Tracker Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Function Tracker

5 Reviews

Amy

Events Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

Fantastic, Time Saving Software

Overall the software provides a solution for quoting and communicating our products and services with prospective clients and current clients in a way that is clear and professional. It is easy to edit and update and Function Tracker is constantly innovating and working to provide updates and improvements.

PROS

I most like the flexibility to create packages and categories that work for my business and how easy it is to upload product data. The editing feature between creation of a quote and sending it is very helpful for us as there are a few outputs that are more suited to a caterer than an events company. The team behind the software is responsive, professional and helpful in answering questions and providing guidance and options on how best to use the software to work for my business needs. The ability to create deposit invoices and keep track of the overall event details and the third party suppliers that I may be involving is very helpful in the way I plan and coordinate events.

CONS

The thing I find challenging is using the custom template editor; how to go about creating my own template/ fonts etc that will reflect my brand as opposed to the standard that is offered by the software (although the output by the pre-set features is great)

Reason for choosing Function Tracker

The ease of editing the items within the program, along with the fact it was local and because when I started the business 10 years ago it was primarily catering - after 5 years we moved to event planning and styling. I worked previously for another caterer and they were using Catering Tracker, so we started with that and then moved to Function Tracker.

Caroline

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2011

Research Pays Off

Having worked for the big Brands Marriott and whitbread in the UK with some ver complicated software - that was very expensive it was extremely refreshing to eventually find a piece of software that was easy to use , easy to customise and NO capital outlay they even give you a free month . This was very useful as we used this to set the system up and load all of our exiting bookings before using it live . We never looked back - Neither will you . It punches well above its weight - better than delphi . 100 %

PROS

We spent over 3 months researching for something that was affordable and did not involve any capital outlay . Simple to use easy to install easy to train ability for more than 1 user at a time web based great functionality easy to customise

CONS

could not find any - everyone was helpful - only challenge i had was speed to respond to questions but they have resolved that now .

Lynley

Hospitality, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2019

Skyline Rotorua

Better end of the month reports Control of Companies and clients

PROS

Loading events, that it generates invoices and customers contracts

CONS

Making sure that all of the correct venues and menus have been loaded

Elise

Hospitality, 51-200 employees

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

Review

Have only used trial as yet, but the system is a great way to manage all of our functions within one system that all relevant staff can see details.

PROS

Simple to navigate and customizable to our individual business needs.

CONS

Some more flexibility with some of the 'non-optional' fields. Runsheets run through footer of document, would be clearer if the runsheet information stopped at the normal margin (ie. 1.8cm) and then went to the next page.

Micheal

Hospital & Health Care, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Function Tracker Has Been a Brilliant Tool for Managing Events

PROS

Function Tracker is an impressive solution for managing events. It has been an easy to use tool.

CONS

Function Tracker is amazing and flawless to use. Function Tracker has been the best.

5 Reviews