All TableList Reviews
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Anonymous
11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
Life Saver
The software being on the cloud helps keep the whole team up to date in real time which makes everything run efficiently
CONSI wish we where able to change the currency to our liking
Reason for choosing TableList
Pricing is perfect , very easy to use
Gabriel
Entertainment, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
TPRO review
excellent. my preferred event mgmt software. 24/7 customer service is unbeatable
PROSvery mobile oriented amazing customer service ability to manage billing ability to keep team on the same page about event managment
CONSwould like ability to email and text customer profile database from the app some clunkiness of having to replicate recurring event and inventory needs some clunkiness to enabling promoters to have their own discrete ticket and table needs sharing of my customers with other competitors via tablelist marketing
Reason for choosing TableList
flexibility and customer service at a competitive rate
Reasons for switching to TableList
billing and customer service
Laura
Food & Beverages, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2020
Functional use
Everyone working at the venue can easily view what is available and what is sold
PROSEasy to use Updates immediately Tracks
CONSSince I am in the Bar Industry I would like this app to have a tip option as it currently does not
Mike
Entertainment, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2020
Tablelist Pro for Nightclub Operations
I can easily manage how much revenue our club is generating throughout any given point in the day or night. It makes it super simple to adjust reservations and even more simple to book a reservation.
PROSI really enjoy the opportunity this app gives us to run a nightclub efficiently. Between using this and SevenRooms prior, it is easier to select an option from the venue map and tie it back to the reservation of my choice through the already booked appointments.
CONSI will say the one thing I dislike is that the app doesn’t automatically update new leads when reservations are requested through our website. These leads go directly to our GM as he manages all the venues, however, I am the one who responds to all leads. I have to manually check the app a few times a day. I’d prefer to be notified for a lead versus searching through the app.
Reasons for switching to TableList
I worked for a different company prior to Tunnel and they used SevenRooms.
Justin
Entertainment, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Tablelist Pro for night clubs
I really LOVE this software. It truly revolutionized our flow and efficiency from booking / guest entry and post event follow up through their CRM options
PROSThis app connects my entire team in real time and allows last minute communication whether the staff is working that night or at home It has great capacity for checking in whole or part of a group / tracking demographic information / adding important notes per specific customers and allowing me to see who is at the club even when I'm at home
CONSThere have been a few bugs regarding the tally of total guests, but the customer service is impeccable and issue are resolved very quickly
Reason for choosing TableList
I was impressed with the overall look and feel of the platform, the intuitive simplicity and the hands on customer service
Scott
Entertainment, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Transforms your Business!!!
Now, our whole management and promotions team works on one instantly updateable system. I no longer have to manually write or update the guestlist at the door. I can add anyone to our guestlist from miles away on the fly. Bulk adding the guestlist is an amazing time savings. Critical notes that make the customer feel special are easily added to every VIP Reservation.
PROSThis is a great collaborative tool! All Users can input customer information on the flyer for an immediate update to all. This has changed former hand written processes to a fully digital and traceable system.
CONSNothing I can think of. Nothing I can think of.
Sean
Restaurants, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed March 2020
Simple and Effective
Keeps our VIP team organized
PROSLayout is easy to maneuver and interface is clean
CONSAutomatically shifts to the next day at midnight when there should be a setting that creates a cutoff like 2am
Pedro
Entertainment, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
i like the software
good so far
PROSeasy to use and make changes when your logged in on a desktop computer
CONSi wish you could change the floor plans from the app if your signed in as an administrator
Henry
Food & Beverages, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
Henry L
Overall positive.
PROSProduct is very easy to use, the ability to hold multiple venues in one is great. Functionality of tickets along with tables is great.
CONSNot all features work seamlessly. Oftentimes there are glitches with guest list and table check in.
Kathryn
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2019
Marketing with TablelistPro
I enjoy the ability to post event flyers on the platform and that people are able to purchase tickets/tables through the site.
CONSIt gets confusing when you choose to have your event "repeat until __". Saving posts and breaking the link still doesn't make much sense to me. Also our inventory isn't always consistent when posting.
Reasons for switching to TableList
Hosts didn't find SevenRooms user friendly.
Greg
Food & Beverages, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed November 2019
Additional Views
The ease of use is great for me and my staff.
CONSI would appreciate being able to see the full details when a request is paid via the ipad. Currently I see the request for a table, however I have to login via my computer (not the app) to see the full contact details of the request. ie: phone number, email, etc. In addition, I would like to have different settings for different users. For example, only a Manager or Host could approve the reservation, not everyone. (not sure if that makes sense)
Ravinder
Financial Services, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Tablelist Pro is ahead of the game
Table list pro is the premium software available in the market at the moment and ahead of the game and with the competition
PROSEasy to use, functionality and user base
CONSSoftware works well for me. It's easier to navigate on the computer than on an App or on the phone ease of use wise the computer usability is faster
George
Hospitality, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
The Best Software
My overall experience is 10/10 . I love this app.
PROSI love how the software is user friendly and straight forward. Very easy to use.
CONSThere is nothing that I don’t like. Everything is great.
Matt
Entertainment, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Easy and simple app
Very practical and simple to use and I would recommend anyone who makes business
CONSIt can freeze sometimes, so I would like to see more updated version
Anonymous
1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed February 2020
Easy Peasy
I loved its functionality and ease of use the most.
CONSThere are none so far only been using it for 6 months.