Overall the pros easily out weigh the cons, the team here at British Airways i360 all feel that they system is excellent & easy to use. whenever I have needed help re issues ( mainly user issues) or advise on new capabilities the team has responded instantly. Always dealing with the query efficiently .

The ease of the formats . Quick & accurate access to the diary of events, being able to search for clients quickly. Not needing to duplicate entry of clients details. A full solution, capturing all data. Seeing the event through from start to finish

When creating a contract, when pulled as a pdf certain bits of the information would be missing. Therefore we would need to create as a word doc, manually add missing info & then transfer to a pdf. Very time consuming. When pulling function sheets, amendements which should be removed would still appear. Function sheet - when booking a repeated event, eg 4 yoga events over 4 dates, each time a function sheet is pulled the 1st date always appears at the top which is confusing. If a client books more than one room 7 cancels 1, the whole booking is cancelled.

great to use for all financing reports year on year very happy with it

ease of use and very easy to self train or train new team members reports accurate

i haven't found anything to date to be least liked

ability to add lots of details, track multiple bookings

some features aren't available, more cost is incurred

It’s simple, you can make it what you want It to be. It’s very functional and versatile

The back office doesn’t work properly on a mobile phone

It is so easy to use, to train others on and to make it fit to our specific business needs. The system is built to be intuitive and makes ever sales person and sales managers' jobs a lot more efficient. You can report on pretty much anything you want to. The team are all very helpful whenever there are support needs and anytime we have found something we would like tweaking or even building from scratch the team have always been more than happy to help, explore and propose the best solutions to achieve our business goals.

The format of some reports is not ideal for our business needs. This is quite a bespoke "con" and NFS have done lots to help us overcome this.

I have owned my business for 16 years and 12 years ago we expanded from 5 to 14 rooms. I would never have proceeded with this expansion without a reliable booking system, as we effectively trebled or turnover in just under 2 year. Rendezvous coped with this expansion effortlessly.

It is very easy to use and from the one entry point with the clients request, all departments of my business are delivered clear instructions for its smooth running.

As a booking system, there really are no cons to this system.