This has allowed for a symbiotic relationship between our business and theirs resulting in a great partnership.

Fantastic, roller have gone over and above to help us.

Always a pleasure to speak to and always find a rapid solution to help you out.

Our bookings have increased with the phone traffic decreasing. Feel rather frustrated at the initial over selling.

You wouldn’t think it’d be hard to find in 2019, but it WAS.

The Roller platform has revolutionised the entertainment centre industry providing Urban Xtreme with an enhanced customer experience and features that provide the company with an increase in revenue.

VERY USER FRIENDLY, EASY TO MAKE CHANGES, AMAZING HELP CENTER ANY QUESTIONS YOU CAN THINK OF IT THERE WITH STEP BY STEP INSTRUCTIONS ON HOW TO.

I'm so glad we chose Roller as our software provider. They provide excellent customer support and i would recommend Roller to any business.

They set you up nicely to figure out how to create and update products and they are constantly innovating. They have a very good support team to help you with any issues you might experience.

M most impressed with the customer success team also - they pushed me to do better at every turn, and have been extremely responsive and helpful to literally ANY question I have.

Single use sites should be fine but chains may find this is frustrating.

Roller's support team and knowledge based articles are the top feature. The ability to submit a request ticket and have feedback or a solution within a few days, if not hours  is remarkable.

Roller has wide range of services from booking, reports, integrations with Google analytics, etc. Also support team are really good and helpful.

Reporting system is basic and conflicting at times. Despite having a page for building reports, this does not work.

Our overall experience has been one of a pleasant transition from a very complicated and convoluted system to one of simple, user friendly and well designed system for the tourism industry.

Customer service is super friendly and go out of their way to try and find ways to make sure your experience is the best.

Love that it is a cloud based system and VERY easy to use with 24 hour support. The transition from our previous POS was easy and the set up was done in partnership so we knew how it works.

We have found the functionality, ease of programming and cost comparison outstanding.

Coming from businesses where there is nothing accessed internally without a VPN, remote access, via a simple URL, is also amazing.

It is very easy to use, has a very good and functional design and offers a wide range of functions.

As humans change is hard no matter how complex or simple it can be.

Maybe were not getting the most of of all features that we pay for currently.

A great booking software and POS combined with sensational service and support. Easy to use combined with great brand and appearance.

The POS is easy to use and train employees on. It enables us to check in guests quickly and provide a great experience for our customers.

We also love how easy Roller it is to integrate with our website. Customers have always given us very positive feedback on how easy it is to make an online booking with us.

Staff are helpful and the knowledge base excellent. With continued improvements the platform continues to deliver.

It has been a long journey to get from zero to our current functioning platform. We are 100% satisfied with the guidance and support Roller has provided us.

ROLLER software is very user friendly, simple to understand and train employees on, and allows a ton of customization for our branding and needs.

I LOVE THAT IT IS WEB BASE SO I CAN USE IT AT HOME OR ANYWHERE I GO. IT ALLOW ME TO BE THERE FOR MY TEAM EVEN IF I'M NOT AT THE OFFICE.

Since we are a trampoline park we sell time by the half hour and due to COVID we have a restriction on capacity.

We always know our enquiry will be answered and resolved quickly.

I would highly recommend Roller POS software to any company looking for ease of acclimation, access and functionality.

Fantastic support from Accounts Manager - Sophia.

Very little I don't like as they are always on the other end of a phone call for advice.

I appreciate so much when people tell you they can’t do something and why, rather than misguide or fob something off.

User-friendly, easy to navigate, up to date software, great upgrades, amazing customer service.

On top of offering a great ticketing solution, Showare provides outstanding customer service.

If there have been any difficulties or glitches they are fixed quickly and without complaint.

The best pro about this software is the user friendly, easy to navigate and most important, I really like the user friendly help tab.

Changing over to accesso ShoWare for our ticketing needs has been the best thing we've done to help our ticket sales. It's easy to use and the product support offered is outstanding.

ShoWare generates reports on ticket sales etc, but that isn't integrated into our other databases. We struggle managing that data, but that isn't exactly a limitation of the software.

We've just finished year two of accesso ShoWare after transitioning from a completely offline ticketing system. Accesso ShoWare revolutionized the way we collect information about our guests.

This software has left nothing and is continuously being enhanced. Our website integration was as smooth as we could have ever imagined and the affordability is appreciated.

Ease of use once learned. The many features that have the ability to drive revenue.

It is so easy to train new employees on the system. As upgrades are added they have usually been easy to understand and easy to integrate into our daily use.

Best of all the people behind it are always ready to help you learn something or to just verify a best practice. I would totally recommend this product.

The fees are affordable, and the ease of use is unbeatable. We love the customer service they provide us too.

The customization, reporting and messaging capabilities make it possible to create beautiful and detailed event pages with ease.

Updates are always fantastic. I love the advertising possibilities both onsite and confirmation email.

Accesso Showare is a great program which made our theater's ticketing process more efficient, effective, and allows us to spend our time focusing on great customer service.

I know I can call Customer support if I have a question and he's always there to help me out. I've been using ShoWare for many years and it only gets better with every improvement and feature add.

Overall a great value and a worthy investment for venues of any size.

Like all web based ticketing systems the adjustments that you may need to make if an error is made in certain modules can be a bit frustrating.

Very happy with the product, especially the customer service. A huge shout out to Lark and Heather for their quick responses and unending patience and help.

Australian Dollar

ROLLER is a cloud-based software solution for attractions, entertainment and leisure venues. We help venues manage their operations and improve the guest experience while growing their business. Comprised of Ticketing, Point-of-Sale, CRM, Waivers, Gift Cards, Email, Entry Management, Checkouts and more, ROLLER offers venues a whole-of-business solution to help them grow. 

ROLLER is headquartered in Melbourne, Australia and has regional offices in London, UK and Los Angeles, CA. We partner with many of the most dynamic brands across multiple industry verticals including trampoline parks, amusement parks, water parks and cultural attractions.


LongDescription

Support Ticket Management

AB Testing

Season Tickets

Document Templates

Restaurant POS

Employee Management

Surveys & Feedback

User Management

Electronic Payments

Status Tracking

Customer Data Management

Barcode/Ticket Scanning

Internal Chat Integration

Payment Processing

Online Signing

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Digital Signature

Electronic Signature

Retail POS

Reservations Management

Credit Card Processing

Calendar/Reminder System

Transaction History

Attendance Management

Mobile Ticketing

Sales Management

Event Tracking

Customer Database

Registration Management

Gift Card Management

Resource Management

Kiosk Ticketing

Calendar Management

Searchable Database

Onsite Ticketing

Customizable Fields

Conferences/Conventions

eCommerce Management

Template Management

Data Import/Export

Offline Access

Mobile Signature Capture

Email Tracking

Promotions Management

Email Templates

Multi-Location

Contact Management

Online Ticketing

Booking Management

Email Marketing

Mobile Access

Sales Reports

Inventory Tracking

Real Time Data

Ticketing

Ticket Brokering

Marketing Automation

Concessions Management

Event Scheduling

Social Media Integration

Forms Management

Event Ticketing

Workflow Management

Email Management

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Attendee Management

Segmentation

Reminders

Volunteer Management

QR Codes

Event Management

Customizable Templates

Billing & Invoicing

Customer Management

Receipt Management

Multi-Facility

Accounting Integration

Event Calendar

Waiver Kiosk

Interaction Tracking

Web Forms

Website Management

Discount Management

Real Time Reporting

Customizable Branding

Ticket Reservations

Reporting/Analytics

Food & Beverage Management

Room Block Management

Print-at-Home

Stock Management

Customizable Forms

ROLLER partners with over 1,200 attractions venues to help them sell more, save time, and deliver better experiences for their guests.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

ROLLER

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

The accesso ShoWare ticketing solution is a customizable, cloud-based ticketing platform that allows users to manage and sell tickets to events of all kinds. With functionality for both general admission and reserved seat ticketing, the accesso ShoWare platform is designed to cater to the needs of theaters, fairs, casinos, arenas, festivals and more. However, this highly flexible platform can be used for events of all kinds. Since the COVID-19 pandemic, more attractions operators have turned to the accesso ShoWare platform to help sell tickets for different types of events, from ice skating to drive-through light shows and beyond. 

It has an integrated system for access control that prevents double scanning of tickets and allows re-entry of visitors. Event operators love the ability to set their own fees (such as facility fees, delivery fees, convenience fees, order processing fees and others) and receive a direct deposit financial settlement. The system also includes powerful customer relationship management tools that allow users to capture contact and sales information directly from tickets, analyze data (with over 70 reports) and schedule and send segmented email campaigns.

The accesso ShoWare platform is also intuitive and easy to use, which can make it easy for users to train staff, and also more enjoyable for patrons shopping online. Plus, users can also use the optional white-label call center to help relieve the burden on their box office or event staff. 

The accesso ShoWare platform also includes several features designed to help venues manage operations in the COVID-19 era. These include automatic social distance seating, the ability to customize messages, the ability to set templates for contact tracing, and an integration with a live streaming provider to enable venues to sell tickets for live streamed events. 

Users also receive complimentary system updates, access to a variety of learning materials including blogs and demo videos, and dedicated 24/7/365 customer support. 

ROLLER vs accesso ShoWare

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