All Seatlab Reviews

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Adam

Events Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

New in-house ticketing platform for fringe style festival delivery.

The team behind Seatedly are awesome. From day one they have been responsive and helpful, taking time to consider the needs of our event and deliver a solution that is going to help us achieve our goals. They have always gone above and beyond the basic deployment and onboarding, being there to answer our questions and help our teams get the most out of their platform. It is so comforting to have such a team behind us and supporting our festival.

PROS

The white label front end of seatedly's platform is amazing. Out of the box it looks great and is super easy for users to navigate, by the time the brand it up to your event it looks second to none. Secondly their cloud based admin system allows our team to administrate our ticketing from anywhere.

CONS

There were some admin features missing when we first looked at the Seatedly platform, but the team at Seatedly were happy to work with us to custom develop features into their system so it met our exact needs.

Reason for choosing Seatlab

Seatedly delivered a bespoke product at a competitive price with added features such as a high quality front end that the competition could not supply.

Chirag

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Hospitality Booking System!

Our overall experience has been really good. We tried other platforms and found Seatedly to work best for us and be most competitive with costs.

PROS

The guys are a pleasure to deal with and always make sure we have everything we need. We have needed to add some additional features to suit our needs and they have always done a good job with this.

CONS

New features are added quite a lot and it's hard to keep on top of them sometimes without reading up on how to use them. Some of the email reports could be improved on also.

Joseph

Computer Networking, 501-1,000 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2021

Kings Lynn Speedway

Would highly recommend, staff are regular at fixtures so it’s great to talk to them and give feedback

PROS

Lovely site great looking easy to use, support staff are wonderful

CONS

Initally I couldn’t find my email but it was in my Junk

Dale

Sports, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Kings Lynn Speedway

Superb, always helpful and at the end of the phone if needed.

PROS

During difficult times operating in a pandemic the seatedly team were fantastic helping set up a ticket system which enabled us to operate. The software allows me to monitor and plan for crowd figures.

CONS

The fact that I have a detailed report of both numbers and financial information which helps me plan for the event.

Shane

Non-Profit Organization Management, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Kings lynn speedway

Very Easy to use, seatedly staff were helpful when needed, made the return to the stadium after COVID safe and enjoyable

PROS

Super quick to get on and buy tickets no problems at all!

CONS

No complaints, used a wrong email address and support were great

Donna

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Kings Lynn Speedway

Great product and easy to use!

PROS

Really easy to use, seatedly support team couldn’t of been more helpful!

CONS

The display to input card details was initially hard to find

Alan

Automotive, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Ticketing site Review

Very good

PROS

It’s Easy to use and makes it quicker to get into the race on the day

CONS

Nothing comes to mind really, it’s been fine

Theresa

Retail, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Great for British Speedway in 2021

Great thank you

PROS

Easy to understand and easy to book multiple or single tix

CONS

Ticket didn’t open up immediately at the stadium

Kev

Facilities Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Ticketing

Brilliant

PROS

It was easy to use and customer service was good

CONS

It was easy to use so no cons really, great product

Dan

Sports, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

E ticket review

Really good to use

PROS

Very easy to use and very quick. Excellent service

CONS

Nothing. Had no problems using it at all.

Nigel

Building Materials, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

User

It’s was an excellent overall experience

PROS

It was easy to use And very user friendly.

CONS

Nothing that comes to mind. No problems

Mathew

Airlines/Aviation, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Speedway ticketing

Excellent

PROS

Easy to use. Easy to scan on the race day

CONS

No it as fine and easy to use. Nothing to improve

rhys

Mechanical or Industrial Engineering, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

My experience of seatedly

PROS

The softwares best feature was how easy it was to incorporate into our system and how easy it was to use

CONS

I feel there aren’t any features missing and in comparison with other softwares it has most that others lack

Christian

Package/Freight Delivery, 10,000+ employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Great app to use

It takes away the hassle when organising large groups

PROS

The time it saves from arriving at the speedway to actually getting in and getting seated is a godsend

CONS

The app has worked well for me every time

Jack

Education Management, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Seatedly review great service

Exceptional service

PROS

Great software easy to use, excellent customer service

CONS

No con, great service for a first event using this company

Showing 1 - 15 of 15 Reviews