--- title: "TicketPeak Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of TicketPeak. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TicketPeak is a good fit for you!" source_url: "https://www.softwareadvice.com/venue-management/ticketpeak-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Event Booking Software](https://www.softwareadvice.com/event-booking/) / [TicketPeak](https://www.softwareadvice.com/venue-management/ticketpeak-profile/) / TicketPeak Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/venue-management/ticketpeak-profile/) Reviews [Alternatives](https://www.softwareadvice.com/venue-management/ticketpeak-profile/alternatives/) # TicketPeak User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 51 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 37 reviews (73%) - 4 stars: 14 reviews (27%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Ticketpeak's platform provides our small nonprofit arts organization the tools we need to sell tickets and list classes and events. - One of our favorite features is the free audition registration—it's made organizing and managing auditions incredibly simple and efficient. - Compared to other Box Office/Ticketing software on the market, the features and functionality offered by TicketPeak, far outweigh the fees charged by TicketPeak for the use of the system. ### Most mentioned cons - Still, the Email Body does not allow Dynamic information (or I haven't noticed this ability), so I have to create a new Communication for each Event, and the Email Body is not personalized with the Buyer's Name or which Event Date/Time they purchased. ## TicketPeak customer reviews Showing reviews 1-25 of 51 (page 1). ### Still Great Value - Overall rating: 5/5 - Reviewer: Chelsea K. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It continues to provide great service, and I love that we get new updates throughout the year which continue to enhance our experience. #### Cons I think that the UI can still be improved to look more modern, but it doesn't change our usage or override other positives. #### Reasons for choosing TicketPeak Price was better for our scale and number of events. #### Vendor response Thank you for the review, Chelsea! Replied August 2026 --- ### TicketPeak makes it so easy! Get ready to grow! - Overall rating: 5/5 - Reviewer: Brad H. - Verified reviewer: Yes - Industry: Performing Arts - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overshadowed has been thrilled with the service and functionality of the TicketPeak platform. TicketPeak's staff was very helpful when we were first implementing the Box Office system, and have made several changes in their system to accommodate some of our specific needs. The TicketPeak system has allowed Overshadowed Theater to continue to grow our customer base, to the point where we have had to expand our seating area to accommodate larger audiences because we kept selling out all of our performances! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The cost. Compared to other Box Office/Ticketing software on the market, the features and functionality offered by TicketPeak, far outweigh the fees charged by TicketPeak for the use of the system. The Support. TicketPeak is always quick to respond to any of my questions for assistance or issue resolution. The Ease of Use. TicketPeak is quick and easy to get new events up and available online. Once the foundation of Seating Charts and Locations has been setup, new events can be up and running online by filling out 1 page of data, then clicking the "Hidden/Public" link and I'm done! #### Cons Ticket Reminder Communication. The Communication Feature is nice to remind purchasers of upcoming events they have purchased. Still, the Email Body does not allow Dynamic information (or I haven't noticed this ability), so I have to create a new Communication for each Event, and the Email Body is not personalized with the Buyer's Name or which Event Date/Time they purchased. #### Vendor response Thank you for your review. We're delighted to see the growth at Overshadowed and to play a small role in it! Replied February 2025 --- ### It is pretty basic, but meets our needs as a small not-for-profit theater company. - Overall rating: 4/5 - Reviewer: Susan H. - Product usage: Used other for more than 2 years - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The reasonable price is a big draw, but it is also pretty simple to set up the events. The upgrade to mobile-friendly was great. I like that we can upload an image to our tickets and edit the content, at least somewhat. Our switch from PayPal to the TicketPeak credit card processor resulted in far fewer payment problems! #### Cons The reports are pretty clunky and a bit confusing to download. It would be nice to archive old events such that they no longer show up on the reports option. Marking dozens of boxes to sort to a specific event is pretty annoying. #### Vendor response HI Susan, Thank you for taking the time to submit a review. Sorry to hear you are having trouble with the reports section. If you need some support with this we would be happy to help, additionally we have an extensive FAQ section available on our site as well. Replied July 2017 --- ### My TicketPeak Experience - Overall rating: 5/5 - Reviewer: Rita E. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience was great, I would like to see this company expand, I believe it has a lot of potential. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about TicketPeak is that I can sell tickets for upcoming workshops through the app. I find this software easy to use. #### Cons The only thing that I can think of is that this App is not as expanded like Eventbrite, everything else is good. #### Vendor response Thank you for the review! Replied May 2025 --- ### 2502ticket - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Publishing - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Satisfied, Great way to efficiently manage classes as well #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, it provides organized way to managing venue #### Cons Pricing option can be varied, more optiom can be added #### Vendor response Thank you for your review! We would love to learn more about your comment "pricing options can be varies, more options can be added". If you feel comfortable, please reach out to us so we can learn more! Replied February 2025 --- ### TicketPeak - Great Ticket Platform - Overall rating: 5/5 - Reviewer: Robin Y. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used other for more than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We previously sold tickets in person and over the phone. TicketPeak has streamlined this process so much and freed up precious time. The customer service is great! Whenever I have a question, or something I am trying to figure out, I can simply contact your customer support. [SENSITIVE CONTENT HIDDEN] is amazing and always cheerfully answers any of my questions, or fixes any of my problems. Overall this was a wonderful addition to our school events. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Our school uses this software for the sale of several types of events, from general admission to drama/musical assigned seating. This software makes it very easy for our customers to purchase tickets. We place the link on our school website for easy accessibility. The variety of reports makes it easy to track customer information and sales. You can easily export information for easy use. #### Cons There are several areas to add information. When added the information goes to different locations. From what customers see on the order site, to what is seen on the order confirmation page, to what is printed on the tickets. It is a bit tricky to know what goes where. It can be a bit of trial and error to get it all set up the way we want it. We use this for multiple events, but it is not something we use every week, so it can sometimes take a bit to get it set up the way we want it. With that said, it is still worth the set up struggles, as the rest works seamlessly. #### Reasons for choosing TicketPeak TicketPeak seemed to be the simplest software to use as well as the most cost effective. #### Vendor response Hi Robin, thank you so much for the review, we value your feedback and would like to hear more about any struggles you had navigating the system so we can make it easier for you and provide the necessary support. Please contact us at your convenience. The TicketPeak Team. Replied April 2021 --- ### Convenient and Legit - Overall rating: 5/5 - Reviewer: Katie B. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The tickets were legit and I wasn’t worried about getting in to the venue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Convenient, made my day easier. #### Cons As usual, the extra convenience fees are annoying. #### Vendor response Thank you very much Katie for taking the time to review TicketPeak Replied November 2024 --- ### Recommended by a friend and we stayed for the service and features - Overall rating: 5/5 - Reviewer: David R. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s been fantastic. All of the team members we’ve had the pleasure of contacting have handled any issues quickly and to complete satisfaction. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use once things are setup. It’s a learning process and once it’s accomplished it’s very simple to keep going. Completed events automatically disappear from public view. #### Cons It’s sometimes difficult to remember how to do infrequent tasks such as issuing a refund. #### Vendor response Thank you very much for the kind words. Replied February 2024 --- ### We Love TicketPeak! - Overall rating: 5/5 - Reviewer: Marian L. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered Excellent. They take a keen interest in our business and how we can increase our event revenue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TicketPeak works without glitches. Their customer support is outstanding. They listen to us about new features. #### Cons Would be nice if they add private lesson functionality at some point. #### Vendor response Hi Marian, Thank you very much for taking the time to submit a review. We really appreciate it. Replied January 2024 --- ### COULD NOT BE HAPPIER!!! - Overall rating: 5/5 - Reviewer: Lindsay M. - Product usage: Used unspecified for unspecified - Reviewed: March 2013 - Review source details: This review was submitted organically. No incentive was offered We had decided this year to switch to online assigned seat ticketing so that it would be less work for us during the school day and less lines at the door due to the fact we were always general admission. We went back and forth on whether or not we wanted to do it and i look back now and i'm mad at the time we wasted making a decision because it was THE BEST DECISION we could have made. It saved us SOOO much time and aggravation and kept our lobby so much more pleasant. In the past people waited an hour or more on line so that they got a good seat. Now, people came 15-30 minutes before show time, could walk around the lobby and then go in to their assigned seats. We noticed we also sold a lot of merchandise in our lobby this year because people did not need to stand in line, which was an extra added bonus! DO NOT WASTE TIME, EMAIL TICKETPEAK TODAY!!! You will NOT be dissapointed!!! Thank you Louis for all your help!!! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros -AMAZING customer service. Probably the best customer service i've ever dealt with ever. Louis was available via email and phone and wrote back to emails immediately. I never felt stressed waiting for a call back from him b/c he was so prompt in getting back to me. I really wish all companies had someone as attentive and reliable as he was with ticketpeak. -The site is very easy to maneuver through. At first i wasn't sure what to click and where to go but after playing around a little bit, it was mostly self explanatory and most people would have no problem using it. -EXTREMELY quick in getting our site up and running. It was less than 24 hours from the time i sent Louis our seating chart and we started selling tickets. -LOVE that you can add a jpeg logo to personalize tickets. -It's GREAT that you can add messages on the ticket regarding the show. -the reports the site provides are SOOOO informative and helpful afterwards. -We received a ton of compliments. #### Cons I can honestly say that i cannot think of any cons of this site or the people that i dealt with. It really is a fabulous site and program and I have and will continue to recommend it to people who could benefit from it. --- ### Easy to use, lots of features - Overall rating: 5/5 - Reviewer: VICKI S. - Industry: Performing Arts - Company size: 2-10 employees - Product usage: Used other for more than 2 years - Reviewed: September 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We are able to offer ticket sales online, which has reduced the number of volunteers needed at businesses to sell in person, and helped us keep better track of ticket sales. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It fits our needs perfectly at a price that fits our budget. We don't have need for lots of features, so it is fine. #### Cons Once in a while I have issues with ticket screens not showing how I expect, but fixes are pretty easy. #### Vendor response Thank you for taking the time to review TicketPeak! Replied September 2017 --- ### Ticket Peak - Overall rating: 4/5 - Reviewer: Cory M. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, their customer services is leaps and bounds above the rest! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ticket Peak, is easy of use is outstanding and they may not have every bell and whistle some of the more expensive ones does have, it is very stable. #### Cons I would love to see their membership to automatically generate an individual discount code or apply it automatically. #### Reasons for switching to TicketPeak Price and to not have to wait till the production is over to get your payment. #### Vendor response Cory, we value you as a client and thank you for taking the time to submit a review. The TicketPeak Team. Replied April 2021 --- ### GREAT customer service - Overall rating: 5/5 - Reviewer: Marguerite L. - Verified reviewer: Yes - Industry: Performing Arts - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent customer service, they will spend as much time as it takes to make sure it works the way you want it to, and that you are able to understand how it is working. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service, ease of use, and variety of features. #### Cons Nothing comes to mind. Any questions I had were immediately answered and they made it work. #### Vendor response Thank you very much Marguerite for taking the time to review TicketPeak. We appreciate clients like you. Replied April 2021 --- ### Practical and useful. Afforable! - Overall rating: 4/5 - Reviewer: Alejandra I. - Industry: Performing Arts - Company size: 2-10 employees - Product usage: Used other for less than 2 years - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It doesn't have too many bells and whistles - necessary tools without distracting clutter! I also prefer the name to that of services like Brown Paper Tickets #### Cons The appearance. It's hard to customize and overall relatively sterile looking. I wish we had more ability to make the ticket purchase experience beautiful. #### Vendor response Thank you for your review, we appreciate your feedback as we make enhancements and improvements. Replied July 2017 --- ### Small theater - Overall rating: 5/5 - Reviewer: Ali D. - Product usage: Used unspecified for unspecified - Reviewed: April 2016 - Review source details: This review was submitted organically. No incentive was offered We were gypies for 24 years, then we were fortunate to have been able to build our own stand alone theater. We then needed a ticket company. After weeks of research, and committee meetings, we decided on Ticket Peak. We have not been disappointed. Most of the theater goers are seniors and they are thrilled with the ease of buying tickets online. If I have a problem they are there to solve the problem, and the problems have only been on our side. I would certainly recommend Ticket Peak. We are thrilled. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### works well. - Overall rating: 4/5 - Reviewer: Joel D. - Product usage: Used monthly for less than 12 months - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Good value for the money. My representative was good at responding to my questions in a timely manner. #### Cons With multiple events over multiple days it was difficult for me to see exactly where the revenue and the commissions were. #### Vendor response Thank you for your review and feedback. We are constantly working on improvements. Replied July 2017 --- ### This has made ticket sales so much easier - Overall rating: 4/5 - Reviewer: Sally P. - Product usage: Used monthly for less than 12 months - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros no cash in the lunch room. easier for parents to get tickets seems more official to patrons as well #### Cons confusing to customers when sales get turned off - we have worked through this though w more communication #### Vendor response Thank you for your feedback! Replied July 2017 --- ### Best supported ticketing site - Overall rating: 5/5 - Reviewer: Andrew H. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The best support, making changes for my specific needs is simple, and I am able to have one-on-one conversations with the people making things happen. This program is competitively priced, and simple to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The interface is SO MUCH EASIER for my box office. Simple, clean, and efficient. My customers even think it's easier. #### Cons Finding reports, and utilizing the program to it's full potential is a challenge at first. Lots of re-learning. #### Reasons for choosing TicketPeak customer service was instantly evident. I liked having a consult with a human. #### Reasons for switching to TicketPeak Ease of use for my box office and patrons. #### Vendor response Thank you very much for your review! Replied February 2026 --- ### Great Customer Service - Overall rating: 5/5 - Reviewer: Sharon C. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. Appreciate the initial assistance and support from [sensitive content hidden], as well as all of my dealings with [sensitive content hidden] and others with TicketPeak. Responsive, professional, and very accommodating to work with! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ticketpeak's platform provides our small nonprofit arts organization the tools we need to sell tickets and list classes and events. It has more features than apply to our operation at this time, but it is easy to work with in comparison to other platforms. We are very pleased with the great customer service whenever there have been questions or any issues. They are very responsive to customer input and suggestions, and prompt in responding to calls or emails. #### Cons While some of my experience may be related to my own user skills at times, I wish the display and print/font size for reports could be improved upon or easier to manipulate. Also would find limitations on image sizes that can be uploaded to be a bit more flexible. #### Reasons for choosing TicketPeak We do not need all of the bells, whistles, and special features that many platforms offer. Many were also cost prohibitive for our 501(c)(3) nonprofit organization. We're a small venue and needed a product that met the basic needs and provided for some potential additional features depending on our future needs. It needed to have reasonable fees and be affordable. TicketPeak was the best option for us at the time, and I appreciated the reviews and comments I found while researching. #### Reasons for switching to TicketPeak This is a long story. Brown Paper Tickets was our ticket platform for many years. They had a major financial downfall and some lawsuits. It took almost a year for us to be compensated for monies owed. Customer service which had been outstanding was reduced to nonexistent. Though they recovered from the situation, there is nothing they could offer or do to persuade us to re-establish a business relationship with this company. Even if there were zero fees, we would not return to Brown Paper Tickets. #### Vendor response Thank you for your review! Replied May 2025 --- ### Positive Review for TicketPeak - Overall rating: 5/5 - Reviewer: Melanie L. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We've had a fantastic experience using Ticketpeak! One of our favorite features is the free audition registration—it's made organizing and managing auditions incredibly simple and efficient. After exploring several platforms, we’ve found Ticketpeak to be the best all-in-one solution for our needs, including ticketing, class registration, and audition scheduling. Highly recommend! #### Cons Whenever there is an issue they are super quick to respond and always want to satisfy every customer. #### Vendor response Thank you so much for the review, Melanie! Replied July 2025 --- ### Auditions through Ticket Peak - Overall rating: 5/5 - Reviewer: Sue A. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ticket Peak is very easy to learn and understand. It is very user friendly, both in the initial set-up, as well as in customer usage. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We started using the Auditions feature in Ticket Peak earlier this year. This feature has allowed potential actors to more easily schedule times for auditions. This feature also allows actors to indicate roles they would like to audition for . #### Cons Some of the features in Ticket Peak's Audition link did not match our requirements. Ticket Peak worked with us to adjust the link to fit our needs more easily. #### Vendor response Thank you so much for the review, Sue! Replied July 2025 --- ### Freeport Area Performing Arts - Overall rating: 5/5 - Reviewer: Thomas K. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s been great so far! I’ve recommended it to as many fellow teachers as I can. It is well worth the minimal cost. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is so easy to use and customize for our needs! We have been able to present a variety of productions and classes, from musicals to summer camps and cabarets and even a haunted house! #### Cons I would like it to be a bit more customizable visually. When the use logs in, it would be great to be able to see a more colorful page. #### Vendor response Thank you for your review! Replied May 2025 --- ### Flexible ticketing solution, reasonable price, and awesome customer service. - Overall rating: 5/5 - Reviewer: Bob K. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Top notch. A young company that has created a solution that is reasonably priced and works well. The owner is even involved and willing to help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is very flexible allowing us to create ticketing solutions for our unique venue. As important, price is reasonable and customer service is fabulous. #### Cons Limited functionality for our unique business involving reserved camping. We effectively have to set it up like another "section" for seats but it works. #### Vendor response Thank you very much for your review, Bob! Replied August 2025 --- ### Best Ticketing Site! - Overall rating: 5/5 - Reviewer: Julianna H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User-friendly and their team is very quick about getting back to me. They are also very willing to add new features that make the experiences for our patrons better. #### Cons I really like TicketPeak, I just want them to keep getting better and adding more things to make it user-friendly. #### Vendor response Thank you very much for your review! Replied May 2025 --- ### TicketPeak Review - Overall rating: 5/5 - Reviewer: Donovan W. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with TicketPeak was good. Everything was easy to use and get started. I’m glad I used it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was very easy to use and very easy to get things setup for my event. Allowed me to track sales and receive payment. #### Cons There is not anything that I can say I like least about TicketPeak. Even the fees associated are worth it. ## More reviews [Next reviews](https://www.softwareadvice.com/venue-management/ticketpeak-profile/reviews/?page=2) --- TicketPeak Reviews, Pros and Cons - 2026 Software Advice