--- title: "TicketPeak Software Reviews, Demo & Pricing - 2026" description: "Review of TicketPeak Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/venue-management/ticketpeak-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Event Booking Software](https://www.softwareadvice.com/event-booking/) / TicketPeak Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/venue-management/ticketpeak-profile/alternatives/) # TicketPeak Review Custom quote 3 plans On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview TicketPeak 4.7 [(50)](https://www.softwareadvice.com/venue-management/ticketpeak-profile/#reviews) Pricing Pricing available upon request Top Alternatives ### About TicketPeak TicketPeak is ticket software for frequent event producers, schools, non-profit's, sport venues and more. It is a web-based electronic ticket solution with print-at-home ticketing, assigned seating, mobile check-in app, mailing list integration and built-in credit card processing. It also offers features such as registrations, auditions management, subscription setup, season ticketing, flex passes, ticket printing and customization. Best for organizations that sell a minimum of 2,000 tickets per year and put on many events per year. TicketPeak’s uses are extensible and allow for considerable experimentation on the part of the user. Designed by concert musicians with the idea in mind of streamlining how tickets are sold at the local level, the system works as well as for all types of live performances, cinemas, dinner theaters, and sporting events, workshops. For non-profits, TicketPeak is useful for selling tickets to events such as charitable galas, auctions, and the like. TicketPeak also manages ticket exchanges. TicketPeak generates a variety of reports to help users keep track of available seating and sales performance. Use the social media tools to share events through Tw... itter and Facebook. The system can also integrate with external email marketing platforms such as MailChimp and Constant Contact. TicketPeak is cloud-based online ticketing solution for event management that automates the ticket selling process for organizers and enables customers to purchase tickets online through desktop or mobile device. TicketPeak offers features such as general admission and seat reservations, which enables customers to select their preferred seats for events. The reserved seating feature comes with optional automatic social distancing capability. Ticket redemption can be done through barcode readers or smartphones using the TicketPeak Check-in app available on the Apple Store or Google Play. TicketPeak caters to both box office and online registration-based ticketing needs of organizers. The product offers separate price ranges for profit-based and non-profit enterprises, which includes a combination of per ticket cost and a percentage of the ticket value. ## TicketPeak User Interface ## Popular TicketPeak Alternatives Main Product TicketPeak 4.7 [(50)](https://www.softwareadvice.com/venue-management/ticketpeak-profile/#reviews) Ratings Breakdown - 4.66Ease of use - 4.74Value for money - 4.94Customer support - 4.37Functionality Pricing Available upon request Alternative Product [Purplepass](https://www.softwareadvice.com/admissions/purplepass-profile/) 4.9 [(304)](https://www.softwareadvice.com/admissions/purplepass-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.86Value for money - 4.94Customer support - 4.73Functionality Pricing Available upon request Alternative Product [Ticket Tailor](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/) 4.9 [(596)](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.78Value for money - 4.81Customer support - 4.63Functionality Pricing Starting at $0.28 one time Alternative Product [Showpass](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/) 4.7 [(406)](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.63Value for money - 4.65Customer support - 4.57Functionality Pricing Available upon request Alternative Product [ThunderTix](https://www.softwareadvice.com/event-booking/thundertix-profile/) 4.8 [(273)](https://www.softwareadvice.com/event-booking/thundertix-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.78Value for money - 4.85Customer support - 4.63Functionality Pricing Starting at $20.00 per month Alternative Product [Accelevents](https://www.softwareadvice.com/festival-management/accelevents-profile/) 4.7 [(164)](https://www.softwareadvice.com/festival-management/accelevents-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.69Value for money - 4.79Customer support - 4.47Functionality Pricing Starting at $7000.00 one time ## TicketPeak Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version Not for Profit Organizations Pricing available upon request No plan information available Commercial Venues Pricing available upon request No plan information available Large Venues Pricing available upon request No plan information available ## TicketPeak Features - Popular features found in Event Booking Attendee Management Booking Management Communication Management Event Calendar Event Management Event Ticketing Online Payments Online Registration Promotions Management Social Promotion Visitor Registration - More features of TicketPeak Attendance Management Attendee Tracking Barcode/Ticket Scanning Calendar Management Class Registration Confirmations/Reminders Contact Management Credit Card Processing Customer Database Customer Data Management Customizable Fields Customizable Forms Customizable Reports Data Import/Export Discount Management Electronic Payments Email Marketing Email Reminders Email Templates Event Scheduling Event Tracking For Film Festivals For Music Festivals Mobile Access Mobile Ticketing Multi-Facility Multi-Location Online Ticketing Onsite Ticketing Payment Processing Personalization Point of Sale (POS) Print-at-Home Real-Time Data Real-Time Reporting Real-Time Updates Registration Management Reporting/Analytics Reporting & Statistics Reserved Seating Sales Reports Season Tickets Seating Map Social Media Integration Support Ticket Management Third-Party Integrations Ticket Brokering Ticketing Ticket Reservations Volunteer Management ## TicketPeak Integrations PayPal Integration rated undefined from -1 review authorize.net Integration rated undefined from -1 review Constant Contact Integration rated undefined from -1 review ## TicketPeak User Reviews ## TicketPeak customer ratings - Overall rating: 4.7/5 - Total reviews: 50 ### Rating distribution - 5 stars: 36 reviews (72%) - 4 stars: 14 reviews (28%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.7/5 - Customer support: 4.9/5 - Functionality: 4.4/5 --- Have you used TicketPeak and would like to share your experience with others? ### Still Great Value - Overall rating: 5/5 - Reviewer: Chelsea K. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It continues to provide great service, and I love that we get new updates throughout the year which continue to enhance our experience. #### Cons I think that the UI can still be improved to look more modern, but it doesn't change our usage or override other positives. #### Reasons for choosing TicketPeak Price was better for our scale and number of events. #### Vendor response Thank you for the review, Chelsea! Replied August 2026 --- ### Flexible ticketing solution, reasonable price, and awesome customer service. - Overall rating: 5/5 - Reviewer: Bob K. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Top notch. A young company that has created a solution that is reasonably priced and works well. The owner is even involved and willing to help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is very flexible allowing us to create ticketing solutions for our unique venue. As important, price is reasonable and customer service is fabulous. #### Cons Limited functionality for our unique business involving reserved camping. We effectively have to set it up like another "section" for seats but it works. #### Vendor response Thank you very much for your review, Bob! Replied August 2025 --- ### It is pretty basic, but meets our needs as a small not-for-profit theater company. - Overall rating: 4/5 - Reviewer: Susan H. - Product usage: Used other for more than 2 years - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The reasonable price is a big draw, but it is also pretty simple to set up the events. The upgrade to mobile-friendly was great. I like that we can upload an image to our tickets and edit the content, at least somewhat. Our switch from PayPal to the TicketPeak credit card processor resulted in far fewer payment problems! #### Cons The reports are pretty clunky and a bit confusing to download. It would be nice to archive old events such that they no longer show up on the reports option. Marking dozens of boxes to sort to a specific event is pretty annoying. #### Vendor response HI Susan, Thank you for taking the time to submit a review. Sorry to hear you are having trouble with the reports section. If you need some support with this we would be happy to help, additionally we have an extensive FAQ section available on our site as well. Replied July 2017 --- ### My TicketPeak Experience - Overall rating: 5/5 - Reviewer: Rita E. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience was great, I would like to see this company expand, I believe it has a lot of potential. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about TicketPeak is that I can sell tickets for upcoming workshops through the app. I find this software easy to use. #### Cons The only thing that I can think of is that this App is not as expanded like Eventbrite, everything else is good. #### Vendor response Thank you for the review! Replied May 2025 --- ### Convenient and Legit - Overall rating: 5/5 - Reviewer: Katie B. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The tickets were legit and I wasn’t worried about getting in to the venue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Convenient, made my day easier. #### Cons As usual, the extra convenience fees are annoying. #### Vendor response Thank you very much Katie for taking the time to review TicketPeak Replied November 2024 --- ### TicketPeak - Great Ticket Platform - Overall rating: 5/5 - Reviewer: Robin Y. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used other for more than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We previously sold tickets in person and over the phone. TicketPeak has streamlined this process so much and freed up precious time. The customer service is great! Whenever I have a question, or something I am trying to figure out, I can simply contact your customer support. [SENSITIVE CONTENT HIDDEN] is amazing and always cheerfully answers any of my questions, or fixes any of my problems. Overall this was a wonderful addition to our school events. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Our school uses this software for the sale of several types of events, from general admission to drama/musical assigned seating. This software makes it very easy for our customers to purchase tickets. We place the link on our school website for easy accessibility. The variety of reports makes it easy to track customer information and sales. You can easily export information for easy use. #### Cons There are several areas to add information. When added the information goes to different locations. From what customers see on the order site, to what is seen on the order confirmation page, to what is printed on the tickets. It is a bit tricky to know what goes where. It can be a bit of trial and error to get it all set up the way we want it. We use this for multiple events, but it is not something we use every week, so it can sometimes take a bit to get it set up the way we want it. With that said, it is still worth the set up struggles, as the rest works seamlessly. #### Reasons for choosing TicketPeak TicketPeak seemed to be the simplest software to use as well as the most cost effective. #### Vendor response Hi Robin, thank you so much for the review, we value your feedback and would like to hear more about any struggles you had navigating the system so we can make it easier for you and provide the necessary support. Please contact us at your convenience. The TicketPeak Team. Replied April 2021 --- ### Recommended by a friend and we stayed for the service and features - Overall rating: 5/5 - Reviewer: David R. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s been fantastic. All of the team members we’ve had the pleasure of contacting have handled any issues quickly and to complete satisfaction. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use once things are setup. It’s a learning process and once it’s accomplished it’s very simple to keep going. Completed events automatically disappear from public view. #### Cons It’s sometimes difficult to remember how to do infrequent tasks such as issuing a refund. #### Vendor response Thank you very much for the kind words. Replied February 2024 --- ### We Love TicketPeak! - Overall rating: 5/5 - Reviewer: Marian L. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered Excellent. They take a keen interest in our business and how we can increase our event revenue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TicketPeak works without glitches. Their customer support is outstanding. They listen to us about new features. #### Cons Would be nice if they add private lesson functionality at some point. #### Vendor response Hi Marian, Thank you very much for taking the time to submit a review. We really appreciate it. Replied January 2024 --- ### COULD NOT BE HAPPIER!!! - Overall rating: 5/5 - Reviewer: Lindsay M. - Product usage: Used unspecified for unspecified - Reviewed: March 2013 - Review source details: This review was submitted organically. No incentive was offered We had decided this year to switch to online assigned seat ticketing so that it would be less work for us during the school day and less lines at the door due to the fact we were always general admission. We went back and forth on whether or not we wanted to do it and i look back now and i'm mad at the time we wasted making a decision because it was THE BEST DECISION we could have made. It saved us SOOO much time and aggravation and kept our lobby so much more pleasant. In the past people waited an hour or more on line so that they got a good seat. Now, people came 15-30 minutes before show time, could walk around the lobby and then go in to their assigned seats. We noticed we also sold a lot of merchandise in our lobby this year because people did not need to stand in line, which was an extra added bonus! DO NOT WASTE TIME, EMAIL TICKETPEAK TODAY!!! You will NOT be dissapointed!!! Thank you Louis for all your help!!! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros -AMAZING customer service. Probably the best customer service i've ever dealt with ever. Louis was available via email and phone and wrote back to emails immediately. I never felt stressed waiting for a call back from him b/c he was so prompt in getting back to me. I really wish all companies had someone as attentive and reliable as he was with ticketpeak. -The site is very easy to maneuver through. At first i wasn't sure what to click and where to go but after playing around a little bit, it was mostly self explanatory and most people would have no problem using it. -EXTREMELY quick in getting our site up and running. It was less than 24 hours from the time i sent Louis our seating chart and we started selling tickets. -LOVE that you can add a jpeg logo to personalize tickets. -It's GREAT that you can add messages on the ticket regarding the show. -the reports the site provides are SOOOO informative and helpful afterwards. -We received a ton of compliments. #### Cons I can honestly say that i cannot think of any cons of this site or the people that i dealt with. It really is a fabulous site and program and I have and will continue to recommend it to people who could benefit from it. --- ### Ticket is a versatile platform for small and mid sized performing arts venues - Overall rating: 4/5 - Reviewer: Timothy V. - Verified reviewer: Yes - Industry: Performing Arts - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. TicketPeak has really allowed us to take all of our shows and activities online and create an interface with our volunteers and actors in an inexpensive and versatile way. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have appreciated the versatility of the platform, especially for a small, black-box theatre like ours. That fact that you can design and implement your own seating chart without having to have the involvement of other technicians was really the game changer for us, as our performances can have a totally different setup every show. I also have utilized and like the various reports for customers and purchases, and they are constantly adding improvements. #### Cons It was a little clunky and not very user friendly in its first iteration, but that has improved dramatically. It does have a bit of a longer learning curve, but the feature set is worth it. #### Reasons for choosing TicketPeak TicketPeak was the only platform at the time that really gave us full control to create our own seating charts. #### Vendor response Thank you Timothy for taking the time to provide some great feedback. We truly value clients like you as we strive to provide the best service and support we can. Replied April 2021 --- Showing 1 - 10 of 50 Reviews Load More Reviews ## TicketPeak Popular Comparisons [Eventbrite vs TicketPeak](https://www.softwareadvice.com/ticketing/eventbrite-profile/vs/ticketpeak/) [Compare All Alternatives](https://www.softwareadvice.com/venue-management/ticketpeak-profile/alternatives/) ## See what companies are saying about Software Advice