# TicketPeak Software Reviews, Demo & Pricing - 2026 > Review of TicketPeak Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/venue-management/ticketpeak-profile/reviews --- [Home](https://www.softwareadvice.com/) / [Event Booking Software](https://www.softwareadvice.com/event-booking/) / TicketPeak Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/venue-management/ticketpeak-profile/alternatives/) # TicketPeak 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview TicketPeak 4.7 [(50)](https://www.softwareadvice.com/venue-management/ticketpeak-profile/#reviews) Pricing Pricing available upon request Top Alternatives ### About TicketPeak TicketPeak is ticket software for frequent event producers, schools, non-profit's, sport venues and more. It is a web-based electronic ticket solution with print-at-home ticketing, assigned seating, mobile check-in app, mailing list integration and built-in credit card processing. It also offers features such as registrations, auditions management, subscription setup, season ticketing, flex passes, ticket printing and customization. Best for organizations that sell a minimum of 2,000 tickets per year and put on many events per year. TicketPeak’s uses are extensible and allow for considerable experimentation on the part of the user. Designed by concert musicians with the idea in mind of streamlining how tickets are sold at the local level, the system works as well as for all types of live performances, cinemas, dinner theaters, and sporting events, workshops. For non-profits, TicketPeak is useful for selling tickets to events such as charitable galas, auctions, and the like. TicketPeak also manages ticket exchanges. TicketPeak generates a variety of reports to help users keep track of available seating and sales performance. Use the social media tools to share events through Tw... itter and Facebook. The system can also integrate with external email marketing platforms such as MailChimp and Constant Contact. TicketPeak is cloud-based online ticketing solution for event management that automates the ticket selling process for organizers and enables customers to purchase tickets online through desktop or mobile device. TicketPeak offers features such as general admission and seat reservations, which enables customers to select their preferred seats for events. The reserved seating feature comes with optional automatic social distancing capability. Ticket redemption can be done through barcode readers or smartphones using the TicketPeak Check-in app available on the Apple Store or Google Play. TicketPeak caters to both box office and online registration-based ticketing needs of organizers. The product offers separate price ranges for profit-based and non-profit enterprises, which includes a combination of per ticket cost and a percentage of the ticket value. ## TicketPeak User Interface ## Popular TicketPeak Alternatives Main Product TicketPeak 4.7 [(50)](https://www.softwareadvice.com/venue-management/ticketpeak-profile/#reviews) Ratings Breakdown - 4.66Ease of use - 4.74Value for money - 4.94Customer support - 4.37Functionality Pricing Available upon request Alternative Product [Purplepass](https://www.softwareadvice.com/admissions/purplepass-profile/) 4.9 [(304)](https://www.softwareadvice.com/admissions/purplepass-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.86Value for money - 4.94Customer support - 4.73Functionality Pricing Available upon request Alternative Product [Ticket Tailor](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/) 4.9 [(595)](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.78Value for money - 4.81Customer support - 4.63Functionality Pricing Starting at $0.28 one time Alternative Product [Showpass](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/) 4.7 [(406)](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.63Value for money - 4.65Customer support - 4.57Functionality Pricing Available upon request Alternative Product [ThunderTix](https://www.softwareadvice.com/event-booking/thundertix-profile/) 4.8 [(272)](https://www.softwareadvice.com/event-booking/thundertix-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.78Value for money - 4.85Customer support - 4.63Functionality Pricing Starting at $20.00 per month Alternative Product [EventCreate](https://www.softwareadvice.com/event-management/eventcreate-profile/) 4.9 [(786)](https://www.softwareadvice.com/event-management/eventcreate-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.83Value for money - 4.78Customer support - 4.79Functionality Pricing Starting at $39.00 per month ## TicketPeak Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version Not for Profit Organizations Pricing available upon request No plan information available Commercial Venues Pricing available upon request No plan information available Large Venues Pricing available upon request No plan information available ## TicketPeak Features - Popular features found in Event Booking Attendee Management Booking Management Communication Management Event Calendar Event Management Event Ticketing Online Payments Online Registration Promotions Management Social Promotion Visitor Registration - More features of TicketPeak Attendance Management Attendee Tracking Barcode/Ticket Scanning Calendar Management Class Registration Confirmations/Reminders Contact Management Credit Card Processing Customer Data Management Customizable Fields Customizable Forms Customizable Reports Data Import/Export Discount Management Electronic Payments Email Marketing Email Reminders Email Templates Event Scheduling Event Tracking For Film Festivals For Music Festivals Mobile Access Mobile Ticketing Multi-Facility Online Ticketing Onsite Ticketing Payment Processing Personalization Point of Sale (POS) Print-at-Home Real-Time Data Real-Time Updates Registration Management Reporting/Analytics Reporting & Statistics Reserved Seating Sales Reports Season Tickets Seating Map Social Media Integration Support Ticket Management Third-Party Integrations Ticket Brokering Ticketing Ticket Reservations Volunteer Management ## TicketPeak Integrations Mailchimp Integration rated undefined from -1 review PayPal Integration rated undefined from -1 review authorize.net Integration rated undefined from -1 review Constant Contact Integration rated undefined from -1 review ## TicketPeak User Reviews Overall Rating 4.7 Ratings Breakdown 5 72% 4 28% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.7 Customer support 4.9 Functionality 4.4 Have you used TicketPeak and would like to share your experience with others? VR Verified Reviewer Publishing 2-10 employees Used daily for free trial Review source Reviewed February 2025 2502ticket 5 Satisfied, Great way to efficiently manage classes as well Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use, it provides organized way to managing venue Cons: Pricing option can be varied, more optiom can be added Vendor Response Thank you for your review! We would love to learn more about your comment "pricing options can be varies, more options can be added". If you feel comfortable, please reach out to us so we can learn more! Replied February 2025 Read More JH Julianna H. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for more than 2 years Reviewed May 2025 Best Ticketing Site! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: User-friendly and their team is very quick about getting back to me. They are also very willing to add new features that make the experiences for our patrons better. Cons: I really like TicketPeak, I just want them to keep getting better and adding more things to make it user-friendly. Vendor Response Thank you very much for your review!  Replied May 2025 Read More SH Susan H. Used other for more than 2 years Review source Reviewed July 2017 It is pretty basic, but meets our needs as a small not-for-profit theater company. 4 Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: The reasonable price is a big draw, but it is also pretty simple to set up the events. The upgrade to mobile-friendly was great. I like that we can upload an image to our tickets and edit the content, at least somewhat. Our switch from PayPal to the TicketPeak credit card processor resulted in far fewer payment problems! Cons: The reports are pretty clunky and a bit confusing to download. It would be nice to archive old events such that they no longer show up on the reports option. Marking dozens of boxes to sort to a specific event is pretty annoying. Vendor Response HI Susan, Thank you for taking the time to submit a review. Sorry to hear you are having trouble with the reports section. If you need some support with this we would be happy to help, additionally we have an extensive FAQ section available on our site as well. Replied July 2017 Read More BK Bob K. Verified reviewer Entertainment 11-50 employees Used daily for less than 2 years Reviewed May 2025 Flexible ticketing solution, reasonable price, and awesome customer service. 5 Top notch. A young company that has created a solution that is reasonably priced and works well. The owner is even involved and willing to help. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The product is very flexible allowing us to create ticketing solutions for our unique venue. As important, price is reasonable and customer service is fabulous. Cons: Limited functionality for our unique business involving reserved camping. We effectively have to set it up like another "section" for seats but it works. Vendor Response Thank you very much for your review, Bob! Replied August 2025 Read More RE Rita E. Verified reviewer Cosmetics 51-200 employees Used monthly for less than 12 months Review source Reviewed May 2025 My TicketPeak Experience 5 My overall experience was great, I would like to see this company expand, I believe it has a lot of potential. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I like most about TicketPeak is that I can sell tickets for upcoming workshops through the app. I find this software easy to use. Cons: The only thing that I can think of is that this App is not as expanded like Eventbrite, everything else is good. Vendor Response Thank you for the review! Replied May 2025 Read More KB Katie B. Verified reviewer Education Management Self-Employed Used monthly for free trial Review source Reviewed November 2024 Convenient and Legit 5 The tickets were legit and I wasn’t worried about getting in to the venue. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Ease of use. Convenient, made my day easier. Cons: As usual, the extra convenience fees are annoying. Vendor Response Thank you very much Katie for taking the time to review TicketPeak Replied November 2024 Read More RY Robin Y. Verified reviewer Education Management 51-200 employees Used other for more than 2 years Review source Reviewed April 2021 TicketPeak - Great Ticket Platform 5 We previously sold tickets in person and over the phone. TicketPeak has streamlined this process so much and freed up precious time. The customer service is great! Whenever I have a question, or something I am trying to figure out, I can simply contact your customer support. \[SENSITIVE CONTENT HIDDEN\] is amazing and always cheerfully answers any of my questions, or fixes any of my problems. Overall this was a wonderful addition to our school events. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Our school uses this software for the sale of several types of events, from general admission to drama/musical assigned seating. This software makes it very easy for our customers to purchase tickets. We place the link on our school website for easy accessibility. The variety of reports makes it easy to track customer information and sales. You can easily export information for easy use. Cons: There are several areas to add information. When added the information goes to different locations. From what customers see on the order site, to what is seen on the order confirmation page, to what is printed on the tickets. It is a bit tricky to know what goes where. It can be a bit of trial and error to get it all set up the way we want it. We use this for multiple events, but it is not something we use every week, so it can sometimes take a bit to get it set up the way we want it. With that said, it is still worth the set up struggles, as the rest works seamlessly. Reasons for choosing TicketPeak TicketPeak seemed to be the simplest software to use as well as the most cost effective. Vendor Response Hi Robin, thank you so much for the review, we value your feedback and would like to hear more about any struggles you had navigating the system so we can make it easier for you and provide the necessary support. Please contact us at your convenience. The TicketPeak Team. Replied April 2021 Read More DR David R. Verified reviewer Entertainment 2-10 employees Used weekly for more than 2 years Reviewed February 2024 Recommended by a friend and we stayed for the service and features 5 It’s been fantastic. All of the team members we’ve had the pleasure of contacting have handled any issues quickly and to complete satisfaction. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Easy to use once things are setup. It’s a learning process and once it’s accomplished it’s very simple to keep going. Completed events automatically disappear from public view. Cons: It’s sometimes difficult to remember how to do infrequent tasks such as issuing a refund. Vendor Response Thank you very much for the kind words. Replied February 2024 Read More ML Marian L. Verified reviewer Entertainment 11-50 employees Used daily for more than 2 years Review source Reviewed January 2024 We Love TicketPeak! 5 Excellent. They take a keen interest in our business and how we can increase our event revenue. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: TicketPeak works without glitches. Their customer support is outstanding. They listen to us about new features. Cons: Would be nice if they add private lesson functionality at some point. Vendor Response Hi Marian, Thank you very much for taking the time to submit a review. We really appreciate it. Replied January 2024 Read More LM Lindsay M. Used unspecified for unspecified Review source Reviewed March 2013 COULD NOT BE HAPPIER!!! 5 We had decided this year to switch to online assigned seat ticketing so that it would be less work for us during the school day and less lines at the door due to the fact we were always general admission. We went back and forth on whether or not we wanted to do it and i look back now and i'm mad at the time we wasted making a decision because it was THE BEST DECISION we could have made. It saved us SOOO much time and aggravation and kept our lobby so much more pleasant. In the past people waited an hour or more on line so that they got a good seat. Now, people came 15-30 minutes before show time, could walk around the lobby and then go in to their assigned seats. We noticed we also sold a lot of merchandise in our lobby this year because people did not need to stand in line, which was an extra added bonus! DO NOT WASTE TIME, EMAIL TICKETPEAK TODAY!!! You will NOT be dissapointed!!! Thank you Louis for all your help!!! Ratings Breakdown 5 Ease of use 5 Customer support Pros: \-AMAZING customer service. Probably the best customer service i've ever dealt with ever. Louis was available via email and phone and wrote back to emails immediately. I never felt stressed waiting for a call back from him b/c he was so prompt in getting back to me. I really wish all companies had someone as attentive and reliable as he was with ticketpeak. -The site is very easy to maneuver through. At first i wasn't sure what to click and where to go but after playing around a little bit, it was mostly self explanatory and most people would have no problem using it. -EXTREMELY quick in getting our site up and running. It was less than 24 hours from the time i sent Louis our seating chart and we started selling tickets. -LOVE that you can add a jpeg logo to personalize tickets. -It's GREAT that you can add messages on the ticket regarding the show. -the reports the site provides are SOOOO informative and helpful afterwards. -We received a ton of compliments. Cons: I can honestly say that i cannot think of any cons of this site or the people that i dealt with. It really is a fabulous site and program and I have and will continue to recommend it to people who could benefit from it. Read More Showing 1 - 10 of 50 Reviews Load More Reviews ## TicketPeak Popular Comparisons [Eventbrite vs TicketPeak](https://www.softwareadvice.com/ticketing/eventbrite-profile/vs/ticketpeak/) [Compare All Alternatives](https://www.softwareadvice.com/venue-management/ticketpeak-profile/alternatives/) ## See what companies are saying about Software Advice