# Covetrus Avimark Software Reviews, Demo & Pricing - 2026

> Review of Covetrus Avimark Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/veterinary/avimark-profile

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Covetrus Avimark

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Overview

[Reviews](https://www.softwareadvice.com/veterinary/avimark-profile/reviews/)[Alternatives](https://www.softwareadvice.com/veterinary/avimark-profile/alternatives/)

# Covetrus Avimark 2026: Benefits, Features & Pricing

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Covetrus Avimark

4.1

[(599)](https://www.softwareadvice.com/veterinary/avimark-profile/reviews/)

Pricing

Pricing available upon request

Top Alternatives

### About Covetrus Avimark

Avimark is a veterinary management software developed by Covetrus, designed to streamline in-clinic workflows and improve operational efficiencies for veterinary practices. This software integrates tools and functionalities to assist veterinarians and their teams in managing their day-to-day operations, particularly focusing on appointment scheduling and patient management. Avimark offers a user-friendly interface that consolidates client and patient information on a single screen, thus saving time and reducing the potential for errors in data entry and retrieval.

One of the primary features of Avimark is its appointment scheduling capabilities. This tool allows practices to manage their appointments easily, ensuring that all client and patient information is readily available in one cohesive system. The software's real-time scheduling feature aids in optimizing appointment slots, thus ensuring a smooth and efficient workflow. Additionally, Avimark includes automated reminder functionalities that help reduce no-shows and improve client compliance with scheduled appointments.

The software also supports a wide range of other in-clinic workflows. It provides functionalities for hand...

ling medical records, treatment plans, and patient histories, which are essential for maintaining accurate and up-to-date information. Avimark's electronic medical records system is designed to be both comprehensive and easy to navigate, facilitating quick access to patient information and simplifying the documentation process. This aspect is particularly beneficial for maintaining continuity of care and ensuring that all team members are well-informed about each patient's status and history. Inventory management is another critical feature of Avimark. The software includes tools for tracking and managing inventory levels, ensuring that supplies are always available when needed. It supports automated reordering, which helps in maintaining optimal stock levels and reduces the risk of running out of essential items. This functionality is crucial for minimizing operational disruptions and ensuring that veterinary practices can provide consistent and high-quality care to their patients. Avimark also integrates seamlessly with other Covetrus products, such as Covetrus vRxPro for online pharmacy services and Covetrus Pulse, a cloud-based veterinary operating system. The integration with Covetrus vRxPro allows for easy prescription management, enabling veterinarians to prescribe medications and provide clients with the convenience of an online pharmacy. This integration not only streamlines the medication dispensing process but also supports better compliance and patient outcomes. The integration with Covetrus Pulse enhances the software's capability by bringing various veterinary applications into a unified, cloud-based system, thus improving overall practice management.

## Covetrus Avimark User Interface

## Popular Covetrus Avimark Alternatives

Main Product

Covetrus Avimark

4.1

[(599)](https://www.softwareadvice.com/veterinary/avimark-profile/reviews/)

Ratings Breakdown

-   4.10Ease of use
-   4.12Value for money
-   4.20Customer support
-   3.99Functionality

Pricing

Available upon request

Alternative Product

[DaySmart Vet](https://www.softwareadvice.com/product/356421-DaySmart-Vet/)

4.6

[(283)](https://www.softwareadvice.com/product/356421-DaySmart-Vet/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.56Value for money
-   4.66Customer support
-   4.38Functionality

Pricing

Starting at $116.00 per month

Alternative Product

[Instinct Science](https://www.softwareadvice.com/veterinary/instinct-emr-profile/)

4.9

[(238)](https://www.softwareadvice.com/veterinary/instinct-emr-profile/reviews/)

Ratings Breakdown

-   4.87Ease of use
-   4.78Value for money
-   4.91Customer support
-   4.77Functionality

Pricing

Available upon request

Alternative Product

[Shepherd](https://www.softwareadvice.com/veterinary/shepherd-profile/)

4.7

[(87)](https://www.softwareadvice.com/veterinary/shepherd-profile/reviews/)

Ratings Breakdown

-   4.87Ease of use
-   4.75Value for money
-   4.84Customer support
-   4.61Functionality

Pricing

Starting at $299.00 per month

Alternative Product

[ezyVet](https://www.softwareadvice.com/veterinary/ezyvet-profile/)

4.6

[(277)](https://www.softwareadvice.com/veterinary/ezyvet-profile/reviews/)

Ratings Breakdown

-   4.36Ease of use
-   4.49Value for money
-   4.53Customer support
-   4.49Functionality

Pricing

Starting at $260.50 per month

Alternative Product

[Digitail](https://www.softwareadvice.com/veterinary/digitail-profile/)

4.7

[(95)](https://www.softwareadvice.com/veterinary/digitail-profile/reviews/)

Ratings Breakdown

-   4.56Ease of use
-   4.70Value for money
-   4.69Customer support
-   4.38Functionality

Pricing

Starting at $289.00 per month

## Covetrus Avimark Pros and Cons

We analyzed 599 verified reviews for Covetrus Avimark to find out what actual users really think.

Select to learn more

Quick Staff Onboarding

Training new employees on Avimark is typically smooth, with most staff picking up the basics quickly. The system's intuitive design and multiple ways to complete tasks make it easy to teach, allowing teams to become efficient with minimal training time.

Intuitive For Daily Tasks

Avimark is designed to be user friendly, making it easy for both new and experienced staff to learn and navigate. Most users find its interface straightforward, with logical workflows and quick access to essential features, which helps streamline daily operations and training.

Responsive Support Team

The customer support team for Avimark is consistently described as knowledgeable and helpful. Users appreciate quick responses to issues, guidance through troubleshooting, and reliable assistance during setup and ongoing use, which adds confidence when problems arise.

Cumbersome Inventory Processes

Managing inventory in Avimark is often challenging due to complex multi-step workflows, frequent inaccuracies, and the need for regular re-indexing. Users report that inventory reports are slow, difficult to customize, and prone to errors, making tracking and adjustments frustrating.

Problematic Software Updates

Software updates in Avimark frequently cause technical issues, including lost settings, system slowdowns, and disruptions to third-party integrations. Updates can be time-consuming, require after-hours attention, and sometimes result in features becoming inoperable or unreliable.

Cluttered And Confusing Screens

Navigating Avimark can be difficult due to cluttered screens, excessive clicking, and limited ability to open multiple windows. Users find the interface unintuitive, with hidden features and a busy layout that makes accessing information and performing tasks less efficient.

## Covetrus Avimark Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Covetrus Avimark

Pricing available upon request

No plan information available

## Covetrus Avimark Features

-   Popular features found in Veterinary
    
    Billing & Invoicing
    
    Calendar Management
    
    Client Management
    
    Confirmations/Reminders
    
    EMR/EHR
    
    Imaging and X-rays
    
    Inventory Management
    
    Payment Processing
    
    Prescription Processing
    
    Treatment Planning
    
-   More features of Covetrus Avimark
    
    Accounting
    
    Activity Dashboard
    
    Appointment Scheduling
    
    Charting
    
    Communication Management
    
    Customer Database
    
    Document Management
    
    Electronic Signature
    
    Email Reminders
    
    Invoice Management
    
    Patient Records Management
    
    Reminders
    
    Reporting & Statistics
    
    SMS Messaging
    
    SOAP notes
    
    Telemedicine
    
    Third-Party Integrations
    

## Covetrus Avimark User Reviews

Overall Rating

4.1

Ratings Breakdown

5

39%

4

43%

3

13%

2

3%

1

3%

Secondary Ratings

Ease of Use

4.1

Value for money

4.1

Customer support

4.2

Functionality

4.0

TC

Tammy C.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Good Software

4

Previously 5

Over all it has been a fairly good experience. I will say however that they don't do near as many updates or new features on the software since the software was sold from the McAllister brothers.

Ratings Breakdown

5

Ease of use

4

Value for money

Previously 5

5

Customer support

4

Functionality

Pros:

I like the ease of using this software for almost all of it's functions. Client records are easy to keep updated. Being able to integrate the use of different lab equipment for the reports to auto upload was a nice feature as well.

Cons:

There are some things in the inventory portion that really need to be changed. There isn't enough space to always put a Vendor's name or space to enter a product in the list.

Read More

RR

Ruth R.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

AVImark needs an overhaul

4

Overall I've been underwhelmed with AVImark from the sale to implementation to support. If we didn't spend so much money on the hardware and software in the beginning of ownership we would have switched systems by now. I'm riding out the time until our server is near death before switching. Speaking of servers, we were sold an outdated server by \[SENSITIVE CONTENT HIDDEN\]. And when our IT people noticed this issue I contacted Covetrus (formerly HS) and they said the sales rep had left, it was a different company then, and there was nothing they could do about it. Poor, poor service.

Ratings Breakdown

2

Ease of use

2

Value for money

2

Customer support

5

Functionality

Pros:

Inventory management is great if the time is taken to set up properly. The appointment calendar is useful. Worklists keep the staff together. There are a lot of useful aspects of the software but there are a lot of hoops to jump through to get there.

Cons:

There are too many windows and options to click through before a change is effected. The fear of running updates because you will lose information or capabilities is real.

Reasons for choosing Covetrus Avimark

n/a

Reasons for switching to Covetrus Avimark

The owner/DVM was more familiar with AVImark.

Read More

William H.

Verified reviewer

Computer Hardware

Self-Employed

Used daily for less than 2 years

Review source

Reviewed February 2025

phone support sabotages clinic computers

1

public service message : Do Not get involved with AVIMARK UNLESS you or your staff KNOW computer networking or lots about computers in general. Things must be perfect for avimark to work.

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

3

Functionality

Pros:

the concept is nice for very very computer technical veterinarians.

Cons:

SUPPORT! - they support I believe actually TRIES to sabotage your clinics computers when you call them for support!

Read More

SL

Stacy L.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Avimark - love, but no hate

5

Overall we are very happy with Avimark. tech support leaves something to be desired. We spend $100 to have tech support available & are often treated like we are bothering the technicians when we call - often have to call 4-5 times to get a proper answer.

Ratings Breakdown

5

Ease of use

5

Value for money

2

Customer support

3

Functionality

Pros:

Easy to use - very intuitive. Windows based.

Cons:

Some very obvious defects: When you change a date in 1 patient's file, every other code for the rest of the day goes under that previous date - should default to current date when you switch to another patient's file. When one doctor is working on a patient & we go to another terminal, we have to select the doctor again - should default to the doctor who had already entered items that day .

Reasons for choosing Covetrus Avimark

Used it for a few years & it was the most user friendly .

Reasons for switching to Covetrus Avimark

Used Cornerstone in my last clinic - too cumbersome - lost files.

Vendor Response

Thanks for being a great customer and for sharing your feedback with us.

Replied August 2021

Read More

BW

Barry W.

Verified reviewer

Veterinary

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Support is the most important aspect of using Avimark

4

Pleased with their software and updates

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

What I said above… availability on weekends and in a crisis

Cons:

Nothing except having error messages when computers are shut down for the evening and turned back on the next morning

Reasons for choosing Covetrus Avimark

Easier to perform tasks

Reasons for switching to Covetrus Avimark

Was told that Avimark was easier to manipulate for non technical people like myself

Vendor Response

Thanks for sharing your review with the veterinary community!

Replied March 2023

Read More

CW

Cynthia W.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2020

Avimark is gold standard

5

We use Avimark for daily transactions , histories and records, information search. It has some things I would like better, but all in all it is quite functional and relatively easy to use.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

Avimark is a time proven software for the veterinary industry. It is quite functional for the industry, whether a small or large clinic, few employees or many.

Cons:

I don't like the information search. I don't consider it user friendly. I am also not in favor of the new Avimark Guardian and having to do a backup through that program instead of within Avimark. For me, about half the time, I am having to restart the computer because the process disconnects the database. I routinely use Quickbooks and I think they are perhaps the most user friendly for information search, database, and ease of back up. Perhaps Avimark could work towards that goal. I think the quarterly fee for support is a little high. We have 2 full time employees and one part time and as far as I know, I am paying the same price for large clinics. Also, the lack of ability to get into an invoice (when you purchase from vendors) once it is closed is annoying. Sometimes, it needs editing and you simply can't get to it.

Reasons for switching to Covetrus Avimark

They irritated me right off. I don't remember the name of the original software we were on, but we had to switch it. Cornerstone was presented as the gold standard, but the customer service, the program, the prices! Yipes! We switched to Avimark soon after that and have been with them for many years.

Read More

SM

Sue M.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

AVIMARK FAN

5

I mostly enjoy not having to daily trouble shoot avimark as we did with our former software company. I also like not having paper files- (buying the supplies, making the files, filing the files, finding the files when they were mis filed, etc...)

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

We switched to avimark several years ago. I was reluctant because of the fear of training 20 employees but fortunately at the time we had several employees who were familiar with the soft ware and the transition wasnt as difficult as Ii was expecting. We are paper lite and enjoy having all our medical notes, attachments and lab results imported into the software. We have off site back up so no worry about losing all our data with computer crash.

Cons:

We have had times where support is busy and can't help us resolve an issue immediately.

Reasons for choosing Covetrus Avimark

It seemed more user friendly, easier to learn and I had staff members and colleagues who knew the soft ware and really liked it. It was also relatively more cost effective.

Reasons for switching to Covetrus Avimark

I neede a full time employee to trouble shoot! We were constantly having to get everyone out of V-tech so we could reboot. It was really becoming a liability rather than an asset for our practice.

Read More

ML

Monica L.

Verified reviewer

Veterinary

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Love the software, it keeps us on task and compliant

5

We are very pleased

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I love that it is user friendly and easy for new staff to learn, it has many time saving features and functions to make our charts easy to keep up to date and detailed. The inventory features are easy to use and we love the client messaging features as well as the Axis-Q features that automatically link our lab results as well as in house bloodwork results

Cons:

There are times that we have found the printing a bit glitchy but that may be our connection and not the software

Reasons for choosing Covetrus Avimark

The choice was made before I started here 22 years ago so not sure but we have never looked at changed because we have received great support and are very happy with the software

Read More

KW

Katherine W.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Avimark review

4

Better then the last software I used (DVMax)

Ratings Breakdown

3

Ease of use

5

Customer support

4

Functionality

Pros:

Great organized system. Hard to start learning but once you've got the basic's down it gets much easier. Customer service is always very helpful. I love the followup function; allows us to communicate well throughout the hospital.

Cons:

Wish running detailed reports was a bit more user friendly. Wish there were other ways to search for things (by bread for example) in the main search function

Reasons for switching to Covetrus Avimark

switched jobs and this hospital uses avimark. DVMax is a bit more user friendly but doesn't have nearly as many features/options as AVImark does. kinda like comparing macs to IBM. IBM is better overall, but macs are easier to use, especially to new users

Vendor Response

So happy you're having a great experience with AVImark. Thanks for leaving a review!

Replied August 2021

Read More

SB

ShaRay B.

Verified reviewer

Veterinary

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Easy & efficient

4

My overall experience with Avimark is great. The software is easy to work with, dependable, features for all different aspects of the Veterinary field & great customer service.

Ratings Breakdown

5

Ease of use

5

Value for money

3

Customer support

5

Functionality

Pros:

How easy it is to learn & to teach others makes it a smooth running software. The simplicity of different aspects makes it less stressful as well. Customer service is also a big plus. When we have an issue, they are quick to starting figuring out what the problem may be.

Cons:

It's hard to say what I like least about Avimark because our clinic does not utilize all the various features. We still do quite a bit of things the old school way. I know of some of the extensive features that I'm sure for larger clinics it works well for.

Reasons for choosing Covetrus Avimark

To be honest, choosing Avimark over other software was easy because of the format & simplicity.

Read More

Showing 1 - 10 of 599 Reviews

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## Covetrus Avimark Popular Comparisons

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