About AVImark

AVImark is a veterinary practice solution designed for practices of all sizes that offers appointment booking, patient records, prescription plans and treatment management functionalities within a suite. The solution is available both in cloud-based and on-premise deployment options.

AVImark features appointment management which allows the booking staff to schedule their appointments based on their availability. When an appointment is confirmed, it reflects in the practitioner calendar. The solution also sends automated email and text message reminders to the people prior to their appointments.

AVImark offers SOAP notes which helps users track problems and prepare treatment plans based on the condition of the animal. AVImark also offers patient estima...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 8, Windows 10

107 Reviews of AVImark

Average User Ratings

Overall

3.77 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(39)

39

4 stars

(35)

35

3 stars

(17)

17

2 stars

(7)

7

1 stars

(11)

11

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 107 results

December 2018

Misty from Norwex USA

Verified Reviewer

Company Size: 201-500 employees

Industry: Consumer Goods

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

December 2018

AVImark Review

I realize by using Avimark we are able to keep track of each patient’s history, are able to make important notes and are able to see vital information quickly.

Pros

I loved how you can put alerts, special notes etc for your coworkwes to see on customers that need that. Also, to print the vaccine history that is very convenient! I feel like the flow of the software is very easy to follow.

Cons

Merging accounts sometimes causes issues.

Response from Henry Schein Veterinary Solutions

Replied December 2018

Hi Misty, Thank you for your feedback! We appreciate you calling to light the flow of our AVImark software--it is something we work at to ensure it matches the flow of your practice and day. We're always here to help with issues that may arise and help find ways to make them easier. If you ever have additional questions, concerns, or would like more information on how we can help with training, let us know. Email us at HSVS.Solutions@HenryScheinVet.com.

January 2020

Ericka from Sunnyslope Pet sitter

Company Size: 2-10 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

January 2020

Great! User Friendly!

It is great. I can have just one program for appointments and client data for grooming, pet sitting and dog walking.

Pros

How it logs the pets and the owners names. Easy to access and log in data of sales and appointments.

Cons

It is a bit much as price goes. Although you get what you pay for. I was able to have all the services I have in just one program.

Reasons for Choosing AVImark

I can combine all my services in one program.

Response from Covetrus

Replied January 2020

Thank you for your review, Ericka. It's great to see a unique business perspective. If you ever have any questions, do not hesitate to reach out!

September 2019

Sue from Best Friend Veterinary Hospital

Company Size: 11-50 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2019

AVIMARK FAN

I mostly enjoy not having to daily trouble shoot avimark as we did with our former software company. I also like not having paper files- (buying the supplies, making the files, filing the files, finding the files when they were mis filed, etc...)

Pros

We switched to avimark several years ago. I was reluctant because of the fear of training 20 employees but fortunately at the time we had several employees who were familiar with the soft ware and the transition wasnt as difficult as Ii was expecting. We are paper lite and enjoy having all our medical notes, attachments and lab results imported into the software. We have off site back up so no worry about losing all our data with computer crash.

Cons

We have had times where support is busy and can't help us resolve an issue immediately.

Reasons for Choosing AVImark

It seemed more user friendly, easier to learn and I had staff members and colleagues who knew the soft ware and really liked it. It was also relatively more cost effective.

January 2020

Ashley from Eldale vet Clinic

Company Size: 2-10 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

January 2020

Easy to use

Tracking medications and refills are easy, maintaining medical records and reminders are done simply.

Pros

When I first started using AVImark I had never encountered the software before. It was super user friendly and did not take long to get the hang of it.

Cons

I can't say that there was anything I disliked. The ease of use was huge, it perhaps seems daunting, but mastery of its use was swift.

Response from Covetrus

Replied January 2020

Thank you for your review, Ashley. I am glad that your team finds AVImark easy to use. If you ever have questions or additional feedback, please don't hesitate to reach us at US-CGSS_Solutions@Covetrus.com. All the best!

September 2019

Douglas from Countryside veterinary ClinicMr.

Company Size: 2-10 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

September 2019

Some problems with avimark:

Pros

Good way to keep track of charges, payments and services rendered.

Cons

We have had trouble with avimark making other programs so they don't work. (Microsoft Word) When we call for support sometime we get someone who really know what to do - other times - not so much. One big complaint: It is not consistent in adding monthly finance charges. On some accounts it skips a month and then makes it up the next month. On some accounts it just simply doesn't add the finance charge even through that account is not listed for "no finance charge". We are losing money because of this.

Response from Covetrus

Replied January 2020

Thank you for your review, Dr. Murphy. We are continually improving our support efforts, including adding additional resources and providing continual training for our staff. I've sent over the issues you are experiencing with finance charges to our product management team. If you ever have questions or additional feedback, please don't hesitate to reach us at US-CGSS_Solutions@Covetrus.com. All the best!