About AVImark

AVImark is a veterinary practice management software designed for veterinarian professionals and veterinary hospitals of all sizes that offers appointment booking, patient records, prescription plans, inventory management, purchase order management, patient reminders, veterinary diagnostics and treatment management functionalities within one suite. The solution is available both in cloud-based and on-premise deployment options.

AVImark offers appointment management and appointment scheduling features, which allow veterinary practice staff to plan their appointments based on their availability. When an appointment is confirmed, it reflects in the practitioner calendar. The solution also aids client communication and customer service by sending automated...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 8, Windows 10

567 Reviews of AVImark

Average User Ratings

Overall

4.13 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(217)

217

4 stars

(247)

247

3 stars

(75)

75

2 stars

(15)

15

1 stars

(13)

13

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 567 results

June 2021

User Profile Picture

Tim from Country Veterinary Service, Inc.

Verified Reviewer

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2021

AVImark 10 year user

VCPR

Pros

The ease and multiple ways to do things.

Cons

Paying for support and having to write some of the reports I need.

Reasons for Choosing AVImark

Didn't charge by the computer station to put the program on.

Reasons for Switching to AVImark

E records

Response from Covetrus Software Services

Replied August 2021

Thanks for being a great customer and for sharing your feedback with us.

June 2021

Stacy from Lakeside Companion Animal Clinic

Company Size: 11-50 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

2.0

Functionality

3.0

June 2021

Avimark - love, but no hate

Overall we are very happy with Avimark. tech support leaves something to be desired. We spend $100 to have tech support available & are often treated like we are bothering the technicians when we call - often have to call 4-5 times to get a proper answer.

Pros

Easy to use - very intuitive. Windows based.

Cons

Some very obvious defects: When you change a date in 1 patient's file, every other code for the rest of the day goes under that previous date - should default to current date when you switch to another patient's file. When one doctor is working on a patient & we go to another terminal, we have to select the doctor again - should default to the doctor who had already entered items that day .

Reasons for Choosing AVImark

Used it for a few years & it was the most user friendly .

Reasons for Switching to AVImark

Used Cornerstone in my last clinic - too cumbersome - lost files.

Response from Covetrus Software Services

Replied August 2021

Thanks for being a great customer and for sharing your feedback with us.

October 2021

Stacie from Veterinary Study Groups, Inc.

Company Size: 1,001-5,000 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2021

Legacy product that continues to deliver

Easy to use, performs well and anytime I've had the need to contact Customer Support they have been helpful and resolved any issues or questions. Very friendly staff.

Pros

AVIMARK software is one of the 'old school' software packages and handles every step of the workflow from the time the client and pet enters the hospital until they leave; good record keeping features, and ability to plug in to other software service add-ons. Also, AVIMARK includes a general ledger interface that allows your daily revenue to transfer automatically into your accounting software, saving time and ensuring accuracy. Internal Wellness Plans are a big help.

Cons

The screens are looking a little outdated now and they are very 'busy' with lots on information; could probably be reorganized to have a more up to date look and feel.

Reasons for Choosing AVImark

It was the best fit for the practice and practice workflow. Like that it's been around for a while and has a trusted reputation.

Response from Covetrus Software Services

Replied October 2021

So happy you're having a great experience with AVImark. Thanks for leaving a review!

August 2021

Dawn from Animal Hospital of West Woodstock

Company Size: 11-50 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

August 2021

Great system

This is the only operating system we've used but we are very pleased with the the ease of use and all the features it offers . Although we don't use all the features at this moment it's nice to be able to have them available if things were to change.

Pros

With a clinic full of less than computer savvy employees we all enjoy the ease of use of the system.

Cons

None that I know of. this has been the only software we have used so I don't have anything to base it on.

Response from Covetrus Software Services

Replied August 2021

So happy you're having a great experience with AVImark. Thanks for leaving a review!

October 2020

Sarah from SBVH

Company Size: 11-50 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Functionality

2.0

October 2020

Would not purchase, do not recommend

Pros

I do not like this software. Its dated and slow and doesn't perform as well as other veterinary software products. I have used cornerstone and clientrax and both are significantly better. I would not have selected AVIMARK except that NVA made us take this software. The only real pro I can give is that it can handle the basics. We are not paperless, and I cannot imagine going paperless with this software as we have had repeated issues and we are not even using the medical record function.

Cons

Its terribly outdated. It looks like it rolled out in the 1980s. Its not user friendly. You cannot easily move appointments. Dragging and dropping is limited. You cannot copy and paste appointments. The screens open partially minimized so it takes an additional step just to go full screen. Its slow. I cannot view my labwork by clicking on the requisition even though I can see the first few lines, it will then disappear, requiring yet an additional series of steps to view it. I can go on, its a daily frustration using this software.

Reasons for Switching to AVImark

NVA made us change