This software is a great tool to help you serve your clients.

This system was brought in to replace our old paper style medical records. It has been a huge improvement for our business, allowing us to be more detailed, more accurate, and more profitable.

The customer support over the last several years has been terrible.

We have had trouble with avimark making other programs so they don't work.

I love the integration of my lab and prescriptions.

So easy to use, great to learn on, great for first time users. Love how there are so many ways to do different tasks, makes it even easier.

I have been using it for over 18 years at 2 different practices. It is very user friendly and having to use Tech support is very helpful.

Our overall experience with AVImark is that it is a top notch company, has amazing reviews and does everything we need it to and more.

Despite its shortcomings, though, it's a powerful line-of-business solution for veterinarians, with excellent customer service and support.

Most staff pick it up easily when trained. Customer service is great, anytime I have needed help response time has been great and they are able to navigate me through the process, very friendly.

AviMark's customer reports are absolute nonsense and their chat function for support is horrendous.

Super easy to use, easy to navigate, integrates well with other programs, great customer service, affordable.

This is a great product with good functionality across the board.

Pricing is very fair and I like that we can install the software on multiple laptops without having to involve tech support.

Over all a great program, fast and reliable tech support, able to interfere with lab software, user friendly and easy to learn.

Avimark is user friendly. I like the ability to view the patient's record easily, I can narrow the record down into specific catergories (ie. RXs, Labs, Diet, Vaccines, etc).

Some simple things are missing- for example in the appointment book you can block off weekly, monthly, or the first and third week of the month, but not every second week.

It truly helps you provide better care of your patient and better service to your clients.

Color codes for reminders/ call backs is super helpful.

Integration of Avimark is pretty straight forward. We use Idexx lab services and they mesh well together.

The information search has a significant learning curve but is a great tool once you know how to use it. Report features are great.

I do like it's compatibility with CareCredit. It has great search capability.

User friendly, easy to navigate. Love this software, very easy.

All in all, Avimark is a great value for the money. One of the best choices for a non-cloud-based system.

I love how easily it integrates with our lab machines and our online pharmacy. I love the functionality of being able to have discharge sheets pre programed into it and pre programed drug labels.

Ease of access for all aspects- financial settings, medical records, appointments, access to analytics. Customer service is superb.

It has limited functionality. You are forced to pay for annual support because information searches require coding.

The product is user friendly. When training new employees the tech support is also great.

Great modules for scheduling and boarding , so easy to use and navigate.

The training that we paid for to go paperless for almost useless for the money we paid. We call in to support know with questions and were told it was set up wrong in different sections.

I was trained on the software for literally a day and had it down. Like I said I love this software.

The one complaint I do have regarding the software is that there is no warning when another user is trying to schedule an appointment slot so there are times that they get double booked.

They'd fix the issue for the day, maybe and then the problems would arrive again.

Sometimes things are changed without a reason and it takes months for the bad change to be acknowledged and returned to normal function.

I love the customer support and the on-line tutorials. I don't think the program is necessary intuitive, but easy to maneuver once training has taken place.

Difficult to make changes to a prescription... have to jump through hoops to inactivate the resubmit a completely different prescription.

I HATE how the automatic emails come from my hospital instead of Covetrus.

The clear and easy functionality of the software is the best part. I can show a new user how to access and utilize the system very easily and it's pretty much a self-explanatory step by step process.

Very easy to learn, customer service is always prompt and helpful, products offered through the platform are competitively priced.

It is very good and generates a good revenue for our clinic.

I like that it list all my pending prescription approvals. I have made short cuts that makes it quick to fill out prescription dosages.

Very easy to use, easy to contact customer service if needed.

I love that they send clients emails promoting products and offering discounts. It saves us time and clients love the promotions.

If you don't spell a product exactly it is difficult to find. Its not that spelling must be correct its that the order of words must be precise.

It may be more the business rather than the actual software-lack of communication with my clients and their inability or lack of desire to stand behind the products they dispense.

The only complaint I have is occasionally it is difficult for clients and/or staff to get in contact with customer service.

I like that it is connected with Roadrunner for quick and easy compounding.

The backend option for prescribers is helpful and easy to use.

It's been nice to be able to direct our clients to our online store as opposed to going to Chewy's for their pets medications. We can keep a better record of it now.

Ease of use for clients. It’s set up like any other online store, so people have that familiarity.

We appreciate the ease of entering patient and client information, and most importantly that it writes back to our practice management software.

Overall, we are very happy with the software and the integration into our PM software.

The website is easy for the clients to use and they appreciate the pricing.

One of the best features that we have found is the software's ability to detect whether the patient's weight matches the dosage prescribed.

The software is easy to use and the practice software integration is a very helpful feature that I don't want to live without.

I love how it integrates with our Evet software so seamlessly and also how it alerts us in our email that there are prescriptions waiting for review.

Covetrus has allowed us to move into online ordering. I love that it integrates with our practice management software to keep records consistent.

I love that the prescription automatically goes into the patients chart. I love that they contact the owner for approval and denial of prescriptions.

Being able to approve requests online so that the clients receive their product quicker is nice. The auto ship option is a great bonus for clients.

The customer service is the one pitfall of this service. The hold times for both clients and for the administrative staff makes it very difficult to correct errors or to get questions answered.

This program is super easy to use and very reliable.

I love how the program integrates with AviMark, really helps us record all medications/food our patients are using. It's very easy to use and easy to teach to new employees.

We love that it integrates with Cornerstone. When a client requests/fills a prescription we are able to see when it shipped and quantity.

The fact that the company sends Material for our clients to help promote the application is helpful.

This gave us an option for clients who wanted to save money by purchasing online. Clients can save, but we know that they are still getting a safe product and the manufacturer's guarantee.

The auto refill can be confusing for clients and can also be difficult to stop once started.

Overall it has been an asset to our company and the clients like it.

We love the ability to filter options on the home screen and ease of use. The platform is very user friendly.

I like that it integrates into our practice software as this helps keep up with what medications the pet is on.

Can really be hard to communicate with a Covetrus team member though if you are having a problem.

The website is very user friendly for our team and our clients. It's very nice to cut down on phone usage and just use the portal to authorize and enter scripts.

Good experience, easy to use, if help is needed customer service is always great.

Our only complaint has been with the customer service phone center having extremely long hold times. Multiple times clients have complained to us that they can't get through to the phone center.

The ease of use and client/customer interface is great.

US Dollar

AVImark is a veterinary practice management software designed for veterinarian professionals and veterinary hospitals of all sizes that offers appointment booking, patient records, prescription plans, inventory management, purchase order management, patient reminders, veterinary diagnostics and treatment management functionalities within one suite. The solution is available both in cloud-based and on-premise deployment options.

AVImark offers appointment management and appointment scheduling features, which allow veterinary practice staff to plan their appointments based on their availability. When an appointment is confirmed, it reflects in the practitioner calendar. The solution also aids client communication and customer service by sending automated email and text message reminders to the pet owner prior to their appointments.

AVImark offers SOAP notes and electronic medical records which allow vets to track problems, view a patient's medical history, access test results and prepare treatment plans based on the condition of the animal. AVImark also offers paperless patient estimates so that users can estimate the cost of treatment before starting the process.

The AVImark app offers integration with multiple lab machines such as Abaxis, Antech, Forcyte, Hemagen, Hemavet, Heska, Idexx and Scil, which allows practitioners to import data directly from these devices. The platform offers technical support via live chat, request forms and remote sessions.


LongDescription

Treatment Planning

Whiteboard

Patient Records Management

Purchase Order Management

Customizable Reports

Activity Tracking

SMS Messaging

Electronic Signature

Confirmation/Reminders

Invoice Management

Communication Management

Customer Database

Inventory Tracking

Imaging and X-rays

Email Reminders

Activity Dashboard

Reporting & Statistics

Reminders

Prescription Processing

Estimating

Billing & Invoicing

SOAP notes

Stock Management

Appointment Management

Records Management

Secure Data Storage

Third-Party Integrations

Appointment Scheduling

Document Management

Inventory Management

Windows 7

Windows Vista

Windows XP

Windows 2000

Windows 8

Windows 10

Please contact Covetrus Software Services for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Covetrus Avimark

In Person

Live Online

Webinars

Documentation

Videos

Prescription Management Software by Covetrus enables veterinary clinics to streamline client management, electronic prescribing and appointment scheduling operations. The application enables veterinary professionals to capture and store patient medication and health records in a centralized repository.

It offers a variety of features such as billing, performance tracking, a self-service portal, automated notifications, communication management and more. It allows employees to identify market opportunities and interact with clients through chat functionality. Additionally, Prescription Management Software lets administrators generate custom reports, manage inventories and track expenses via a unified platform.

Prescription Management Software supports integration with numerous in-house applications such as RoboVet, eVetPractice, RxWorks, AVImark, ImproMed and more via APIs. Pricing is available on request and support is extended via phone, email and other online measures.


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