This software is a great tool to help you serve your clients.

This system was brought in to replace our old paper style medical records. It has been a huge improvement for our business, allowing us to be more detailed, more accurate, and more profitable.

The customer support over the last several years has been terrible.

We have had trouble with avimark making other programs so they don't work.

I love the integration of my lab and prescriptions.

So easy to use, great to learn on, great for first time users. Love how there are so many ways to do different tasks, makes it even easier.

I have been using it for over 18 years at 2 different practices. It is very user friendly and having to use Tech support is very helpful.

Our overall experience with AVImark is that it is a top notch company, has amazing reviews and does everything we need it to and more.

Despite its shortcomings, though, it's a powerful line-of-business solution for veterinarians, with excellent customer service and support.

Most staff pick it up easily when trained. Customer service is great, anytime I have needed help response time has been great and they are able to navigate me through the process, very friendly.

AviMark's customer reports are absolute nonsense and their chat function for support is horrendous.

Super easy to use, easy to navigate, integrates well with other programs, great customer service, affordable.

This is a great product with good functionality across the board.

Pricing is very fair and I like that we can install the software on multiple laptops without having to involve tech support.

Over all a great program, fast and reliable tech support, able to interfere with lab software, user friendly and easy to learn.

Avimark is user friendly. I like the ability to view the patient's record easily, I can narrow the record down into specific catergories (ie. RXs, Labs, Diet, Vaccines, etc).

Some simple things are missing- for example in the appointment book you can block off weekly, monthly, or the first and third week of the month, but not every second week.

It truly helps you provide better care of your patient and better service to your clients.

Color codes for reminders/ call backs is super helpful.

Integration of Avimark is pretty straight forward. We use Idexx lab services and they mesh well together.

The information search has a significant learning curve but is a great tool once you know how to use it. Report features are great.

I do like it's compatibility with CareCredit. It has great search capability.

User friendly, easy to navigate. Love this software, very easy.

All in all, Avimark is a great value for the money. One of the best choices for a non-cloud-based system.

I love how easily it integrates with our lab machines and our online pharmacy. I love the functionality of being able to have discharge sheets pre programed into it and pre programed drug labels.

Ease of access for all aspects- financial settings, medical records, appointments, access to analytics. Customer service is superb.

It has limited functionality. You are forced to pay for annual support because information searches require coding.

The product is user friendly. When training new employees the tech support is also great.

Great modules for scheduling and boarding , so easy to use and navigate.

The training that we paid for to go paperless for almost useless for the money we paid. We call in to support know with questions and were told it was set up wrong in different sections.

I was trained on the software for literally a day and had it down. Like I said I love this software.

The one complaint I do have regarding the software is that there is no warning when another user is trying to schedule an appointment slot so there are times that they get double booked.

They'd fix the issue for the day, maybe and then the problems would arrive again.

Sometimes things are changed without a reason and it takes months for the bad change to be acknowledged and returned to normal function.

I love the customer support and the on-line tutorials. I don't think the program is necessary intuitive, but easy to maneuver once training has taken place.

Provet cloud is easy to use. Whenever i encounter problem, help is always there.

If you make a mistake with invoicing or need to cancel the invoice it is a little bit clunky and time consuming to offer credit notes etc.

I like how simple it is to use. I generally use this when typing clients notes, adding histories/lab results, booking appointments/repeat meds and pricing things up.

Prescribing drugs is just basics, you cannot rep your tasks. Finding diagnosis etc is a hell.

Fixed bills, some errors in names and in importing exams and connecting with our laboratory machines.

Good service, good overview, takes a lot of time to fill inn all medicines, equipment, prosedures etc.

I am extremely impressed with the customer service. I have emailed them many times asking different questions and they have replied very quick and always extremely helpful.

I like the support and the constant evolution of the software.

I liked that one can set the price I bougt for and than figure out a price. Before I never knew that and I have been working as a veterinary surgeon for almost 20 years.

The ability to perform different tasks in a variety of ways. Great for staying in contact with clients.

Simple, correlates with our needs. Helps count the remedies amount and cost.

Sometimes workflow can be difficult to follow for the complex requirements moving between departments that we have.

Still struggling with stock levels and batch control. Not quite integrated with Covetrus.

Provet cloud - great for our ambulatory equine practice.

Generally easy to use and easy to make costumer bills. All employees can use it in different rooms at same time.

Mass billing multiple horses at a time is AMAZING. If I do ten dentals at a yard - I can bill them all in the time it would have taken me to bill one.

Easy to use, nice feedback system and pleasant aesthetic.

No integration with Sage or with the whole seller NVS.

Some ready integration with lab- and payment solutions.

Found some grammar mistakes but  I always find them everywhere.

Fantastic to have automated reminders within PMS. Provet's support is brilliant, am confident queries are dealt with and overcome.

I can not understand how came cloud is so much worst than net.

Customer service is the best. They actually implement your idea.

The amazing customer support and ease of writing medical records. Ease of customization, templates.

There are still many defects that make daily activities very difficult, many errors and the customer support is unable to give advise/help in these problems.

Everything is so hard and takes time mllion yers.

Ease of creating discharge instructions. Ease of communicating with clients via text or e-mail directly from medical record.

Difficult to follow previous appointment of the same patient.

Really easy to use - intuitive. Easily allows for billing at the time, which is vital for my ambulatory practice.

Nice to build the system for my own preference. Very good support and that the company wants to keep developing the program.

There is no clinical template in english language.

Payment options are better and more-sided than earlier with Provet.

US Dollar

AVImark is a veterinary practice management software designed for veterinarian professionals and veterinary hospitals of all sizes that offers appointment booking, patient records, prescription plans, inventory management, purchase order management, patient reminders, veterinary diagnostics and treatment management functionalities within one suite. The solution is available both in cloud-based and on-premise deployment options.

AVImark offers appointment management and appointment scheduling features, which allow veterinary practice staff to plan their appointments based on their availability. When an appointment is confirmed, it reflects in the practitioner calendar. The solution also aids client communication and customer service by sending automated email and text message reminders to the pet owner prior to their appointments.

AVImark offers SOAP notes and electronic medical records which allow vets to track problems, view a patient's medical history, access test results and prepare treatment plans based on the condition of the animal. AVImark also offers paperless patient estimates so that users can estimate the cost of treatment before starting the process.

The AVImark app offers integration with multiple lab machines such as Abaxis, Antech, Forcyte, Hemagen, Hemavet, Heska, Idexx and Scil, which allows practitioners to import data directly from these devices. The platform offers technical support via live chat, request forms and remote sessions.


LongDescription

Treatment Planning

Whiteboard

Patient Records Management

Purchase Order Management

Customizable Reports

Activity Tracking

SMS Messaging

Electronic Signature

Confirmation/Reminders

Invoice Management

Communication Management

Customer Database

Inventory Tracking

Imaging and X-rays

Email Reminders

Activity Dashboard

Reporting & Statistics

Reminders

Prescription Processing

Estimating

Billing & Invoicing

SOAP notes

Stock Management

Appointment Management

Records Management

Secure Data Storage

Third-Party Integrations

Appointment Scheduling

Document Management

Inventory Management

Windows 7

Windows Vista

Windows XP

Windows 2000

Windows 8

Windows 10

Please contact Covetrus Software Services for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Covetrus Avimark

In Person

Live Online

Webinars

Documentation

Videos

Euro

Provet is a cloud-based practice management solution for veterinary clinics and hospitals of all sizes. Key features include online bookings, client communication, patient records, imaging and laboratory device connectivity and resource management.


The solution allows users to create and export work schedules. Appointment, health check-up, vaccination and laboratory reminders can be automated. Users can send personalized messages by SMS or e-mail. In addition, Provet also allows users to control stock levels, create price lists and track inventory. Identification data such as microchip numbers and tattoo identifiers can be stored within the system.


Users can generate custom reports on various metrics such as client ratings, medications and financial reports. They can also create templates for common procedures, clinical notes and discharge instructions. Information is encrypted with HTTPS connection and backed up automatically.


The solution is available on a monthly subscription basis and support is provided via live chat, e-mail and an online knowledge base.



Covetrus Avimark vs Provet Cloud

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