This software is a great tool to help you serve your clients.

This system was brought in to replace our old paper style medical records. It has been a huge improvement for our business, allowing us to be more detailed, more accurate, and more profitable.

The customer support over the last several years has been terrible.

We have had trouble with avimark making other programs so they don't work.

I love the integration of my lab and prescriptions.

So easy to use, great to learn on, great for first time users. Love how there are so many ways to do different tasks, makes it even easier.

I have been using it for over 18 years at 2 different practices. It is very user friendly and having to use Tech support is very helpful.

Our overall experience with AVImark is that it is a top notch company, has amazing reviews and does everything we need it to and more.

Despite its shortcomings, though, it's a powerful line-of-business solution for veterinarians, with excellent customer service and support.

Most staff pick it up easily when trained. Customer service is great, anytime I have needed help response time has been great and they are able to navigate me through the process, very friendly.

AviMark's customer reports are absolute nonsense and their chat function for support is horrendous.

Super easy to use, easy to navigate, integrates well with other programs, great customer service, affordable.

This is a great product with good functionality across the board.

Pricing is very fair and I like that we can install the software on multiple laptops without having to involve tech support.

Over all a great program, fast and reliable tech support, able to interfere with lab software, user friendly and easy to learn.

Avimark is user friendly. I like the ability to view the patient's record easily, I can narrow the record down into specific catergories (ie. RXs, Labs, Diet, Vaccines, etc).

Some simple things are missing- for example in the appointment book you can block off weekly, monthly, or the first and third week of the month, but not every second week.

It truly helps you provide better care of your patient and better service to your clients.

Color codes for reminders/ call backs is super helpful.

Integration of Avimark is pretty straight forward. We use Idexx lab services and they mesh well together.

The information search has a significant learning curve but is a great tool once you know how to use it. Report features are great.

I do like it's compatibility with CareCredit. It has great search capability.

User friendly, easy to navigate. Love this software, very easy.

All in all, Avimark is a great value for the money. One of the best choices for a non-cloud-based system.

I love how easily it integrates with our lab machines and our online pharmacy. I love the functionality of being able to have discharge sheets pre programed into it and pre programed drug labels.

Ease of access for all aspects- financial settings, medical records, appointments, access to analytics. Customer service is superb.

It has limited functionality. You are forced to pay for annual support because information searches require coding.

The product is user friendly. When training new employees the tech support is also great.

Great modules for scheduling and boarding , so easy to use and navigate.

The training that we paid for to go paperless for almost useless for the money we paid. We call in to support know with questions and were told it was set up wrong in different sections.

I was trained on the software for literally a day and had it down. Like I said I love this software.

The one complaint I do have regarding the software is that there is no warning when another user is trying to schedule an appointment slot so there are times that they get double booked.

They'd fix the issue for the day, maybe and then the problems would arrive again.

Sometimes things are changed without a reason and it takes months for the bad change to be acknowledged and returned to normal function.

I love the customer support and the on-line tutorials. I don't think the program is necessary intuitive, but easy to maneuver once training has taken place.

The interface is slick and visually appealing without a busy cluttered appearance. Support is multimodal and rapid.

Sometimes the way it prints out for the rDVM's  is not the way it looks on the screen originally and it can be confusing to read.

The spplication is Intuitive, easy to use, time saving, aesthetically pleasing, and innovative. I also like how you can use it on various technology.

It is ease of use for everyone within the clinic, from the receptionist to the technicians and doctors.

Workflow is great, and easy between modules. Training is fast for new employees.

I can't say enough good things about this software, it was the best choice for our start up and I know Shepherd will grow with my practice.

Every single person that helped us transition was beyond amazing and patient. The training was simple with the available walkthroughs.

So easy to use, easy to learn, with new features added seamlessly without negatively impacting the clean layout and intuitive functions.

The overall experience has been helpful, technical support always helpful and fast response. Teaching us was a positive non dreaded experience.

The ease of setting it up. Smoothness when completing transactions.

This software is amazing. It's so easy and let's you spend more time taking care of your patients.

Would recommend to anyone looking for a simple, cost effective cloud based software for their practice.

We tried a different software and it was horrible. My team was skeptical of anything cloud based and not having paper charts but now we would never want to use anything else.

The search engine is difficult to find the client or patient at times.

Search mechanism is limited to patient and client names, unable to search by breed or diagnosis, etc. at this time.

The customer service could not be better, and they have never forgotten about us - we feel as valued and as important as day 1.

Very user friendly, intuitive,  a great addition to any hospital.

Very user friendly, navigation through software and patient records is extremely easy. Extremely easy to upload lab results, radiographs, images, and other documents to patient record.

The cost is affordable for any size practice. The user interface is straight forward and simple to understand.

Populated Physical Exam is limited to companion mammals and isn't quite 100% applicable to avian and reptile species (or amphibian, fish, invertebrates, etc).

I love that the SOAP is so clearly laid out. Images and all diagnostic work is easy to upload and easy to find.

US Dollar

AVImark is a veterinary practice management software designed for veterinarian professionals and veterinary hospitals of all sizes that offers appointment booking, patient records, prescription plans, inventory management, purchase order management, patient reminders, veterinary diagnostics and treatment management functionalities within one suite. The solution is available both in cloud-based and on-premise deployment options.

AVImark offers appointment management and appointment scheduling features, which allow veterinary practice staff to plan their appointments based on their availability. When an appointment is confirmed, it reflects in the practitioner calendar. The solution also aids client communication and customer service by sending automated email and text message reminders to the pet owner prior to their appointments.

AVImark offers SOAP notes and electronic medical records which allow vets to track problems, view a patient's medical history, access test results and prepare treatment plans based on the condition of the animal. AVImark also offers paperless patient estimates so that users can estimate the cost of treatment before starting the process.

The AVImark app offers integration with multiple lab machines such as Abaxis, Antech, Forcyte, Hemagen, Hemavet, Heska, Idexx and Scil, which allows practitioners to import data directly from these devices. The platform offers technical support via live chat, request forms and remote sessions.


LongDescription

Treatment Planning

Whiteboard

Patient Records Management

Purchase Order Management

Customizable Reports

Activity Tracking

SMS Messaging

Electronic Signature

Confirmation/Reminders

Invoice Management

Communication Management

Customer Database

Inventory Tracking

Imaging and X-rays

Email Reminders

Activity Dashboard

Reporting & Statistics

Reminders

Prescription Processing

Estimating

Billing & Invoicing

SOAP notes

Stock Management

Appointment Management

Records Management

Secure Data Storage

Third-Party Integrations

Appointment Scheduling

Document Management

Inventory Management

Windows 7

Windows Vista

Windows XP

Windows 2000

Windows 8

Windows 10

Please contact Covetrus Software Services for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Covetrus Avimark

In Person

Live Online

Webinars

Documentation

Videos

Shepherd is an intuitive, robust, cloud-based veterinary practice management software designed for vets, by vets. With Shepherd's unique workflow, invoices are created as users administer treatments, ensuring accurate invoices and saving time.

Other Shepherd features include:
- Inventory management
- Lab integrations
- Automatic discharges and Tx notes
- An integrated payment solution
- Live chat support
- Integrated reports
- Practice whiteboard

Not only is Shepherd built by a veterinarian, it consists of a clinically trained team. Experienced clinicians assist in the onboarding process, continued support, and are able to more efficiently bring teams up to speed because they know what a day in a veterinary practice can consist of. 

Electronic Payments

Status Tracking

Payment Processing

Document Storage

Charting

Calendar Management

Template Management

Data Import/Export

Accounting

Workflow Management

Alerts/Notifications

Customizable Templates

Client Management

Check-in/Check-out

Client Portal

Self Service Portal

Patient Portal

Task Scheduling

Patient Intake

EMR/EHR

Live Chat

Historical Reporting

All packages include data migration, training, ongoing support, and full software access. No hidden fees, ever! 

Base price: $299/month, includes one DVM & integrated Payment Processor - Shepherd Pay
+ $99 each for DVMs two & three
Ask us about discounts for 4+ doctors, relief veterinarians, and partner specials!

Covetrus Avimark vs Shepherd

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons