AVImark vs Shepherd

AVImark has 574 reviews and a rating of 4.13 / 5 stars vs Shepherd which has 22 reviews and a rating of 5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.13 / 5 (574)
5 / 5 (22)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
5 / 5
Last Review Written
September 29, 2022
January 31, 2022
Pros/Cons
  • Pros

  • This system was brought in to replace our old paper style medical records. It has been a huge improvement for our business, allowing us to be more detailed, more accurate, and more profitable.
  • I love the integration of my lab and prescriptions.
  • Cons

  • We have had trouble with avimark making other programs so they don't work.
  • AviMark's customer reports are absolute nonsense and their chat function for support is horrendous.
  • Pros

  • The interface is slick and visually appealing without a busy cluttered appearance. Support is multimodal and rapid.
  • The spplication is Intuitive, easy to use, time saving, aesthetically pleasing, and innovative. I also like how you can use it on various technology.
  • Cons

  • Sometimes the way it prints out for the rDVM's is not the way it looks on the screen originally and it can be confusing to read.
  • The search engine is difficult to find the client or patient at times.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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