This software is a great tool to help you serve your clients.

This system was brought in to replace our old paper style medical records. It has been a huge improvement for our business, allowing us to be more detailed, more accurate, and more profitable.

The customer support over the last several years has been terrible.

We have had trouble with avimark making other programs so they don't work.

I love the integration of my lab and prescriptions.

So easy to use, great to learn on, great for first time users. Love how there are so many ways to do different tasks, makes it even easier.

I have been using it for over 18 years at 2 different practices. It is very user friendly and having to use Tech support is very helpful.

Our overall experience with AVImark is that it is a top notch company, has amazing reviews and does everything we need it to and more.

Despite its shortcomings, though, it's a powerful line-of-business solution for veterinarians, with excellent customer service and support.

Most staff pick it up easily when trained. Customer service is great, anytime I have needed help response time has been great and they are able to navigate me through the process, very friendly.

AviMark's customer reports are absolute nonsense and their chat function for support is horrendous.

Super easy to use, easy to navigate, integrates well with other programs, great customer service, affordable.

This is a great product with good functionality across the board.

Pricing is very fair and I like that we can install the software on multiple laptops without having to involve tech support.

Over all a great program, fast and reliable tech support, able to interfere with lab software, user friendly and easy to learn.

Avimark is user friendly. I like the ability to view the patient's record easily, I can narrow the record down into specific catergories (ie. RXs, Labs, Diet, Vaccines, etc).

Some simple things are missing- for example in the appointment book you can block off weekly, monthly, or the first and third week of the month, but not every second week.

It truly helps you provide better care of your patient and better service to your clients.

Color codes for reminders/ call backs is super helpful.

Integration of Avimark is pretty straight forward. We use Idexx lab services and they mesh well together.

The information search has a significant learning curve but is a great tool once you know how to use it. Report features are great.

I do like it's compatibility with CareCredit. It has great search capability.

User friendly, easy to navigate. Love this software, very easy.

All in all, Avimark is a great value for the money. One of the best choices for a non-cloud-based system.

I love how easily it integrates with our lab machines and our online pharmacy. I love the functionality of being able to have discharge sheets pre programed into it and pre programed drug labels.

Ease of access for all aspects- financial settings, medical records, appointments, access to analytics. Customer service is superb.

It has limited functionality. You are forced to pay for annual support because information searches require coding.

The product is user friendly. When training new employees the tech support is also great.

Great modules for scheduling and boarding , so easy to use and navigate.

The training that we paid for to go paperless for almost useless for the money we paid. We call in to support know with questions and were told it was set up wrong in different sections.

I was trained on the software for literally a day and had it down. Like I said I love this software.

The one complaint I do have regarding the software is that there is no warning when another user is trying to schedule an appointment slot so there are times that they get double booked.

They'd fix the issue for the day, maybe and then the problems would arrive again.

Sometimes things are changed without a reason and it takes months for the bad change to be acknowledged and returned to normal function.

I love the customer support and the on-line tutorials. I don't think the program is necessary intuitive, but easy to maneuver once training has taken place.

Overall I like the software and appreciate the great customer service that comes along with it. With any new system/software it will take a little bit to work out the kinks for specific uses.

They absolutely love this feature. It is great how my text AND their replies show up right in the pet's medical record.

This is a standard problem with any cloud based software. The upside is that you can pick up your laptop and work from another location if necessary or simply use a hot spot from a cell phone.

Our only downside is if we lose power and are without internet.

A simple chromebook for everyone--inexpensive and easy.

Ease of texting and/or emailing clients and having that conversation automatically be documented in patient's medical record. Integration directly with QB is also very time saving.

Overall I like VetBadger, it's very easy to use and if there are ever any issues the customer service is GREAT and quick. My favorite feature is the ability to text back and forth with the clients.

That it integrates with Quickbooks for all our invoicing, inventory and financial needs is fantastic.

As someone who has used or tried Hippo, Cornerstone, Avimark, Acurovet, and Vetter, I can definitively say that VetBadger is the premier software for ease of use and practicality.

Our team enjoys the increased communication with our clients and the ability to have everything they need in one spot.

It is pretty easy to use and navigate, is simple.

HIghly Recommend VetBadger - great integrations, easy to use and excellent support.

Compared to the bloat of ImproMed Infinity, Vet Badger is a breeze to set up and much more cost effective.

Its very easy to use once you understand the sections. What I love most about it though is the customer service.

Elegant UI/UX with practical backoffice functionality.

The customer service representatives are wonderful. They have helped train and navigate any parts of the software that I do not understand.

Formatting can be problematic due to the simplicity of the software. Also if multiple users are in the same client account at once the system will lag or displace your cursor.

US Dollar

AVImark is a veterinary practice management software designed for veterinarian professionals and veterinary hospitals of all sizes that offers appointment booking, patient records, prescription plans, inventory management, purchase order management, patient reminders, veterinary diagnostics and treatment management functionalities within one suite. The solution is available both in cloud-based and on-premise deployment options.

AVImark offers appointment management and appointment scheduling features, which allow veterinary practice staff to plan their appointments based on their availability. When an appointment is confirmed, it reflects in the practitioner calendar. The solution also aids client communication and customer service by sending automated email and text message reminders to the pet owner prior to their appointments.

AVImark offers SOAP notes and electronic medical records which allow vets to track problems, view a patient's medical history, access test results and prepare treatment plans based on the condition of the animal. AVImark also offers paperless patient estimates so that users can estimate the cost of treatment before starting the process.

The AVImark app offers integration with multiple lab machines such as Abaxis, Antech, Forcyte, Hemagen, Hemavet, Heska, Idexx and Scil, which allows practitioners to import data directly from these devices. The platform offers technical support via live chat, request forms and remote sessions.


LongDescription

Treatment Planning

Whiteboard

Patient Records Management

Purchase Order Management

Customizable Reports

Activity Tracking

SMS Messaging

Electronic Signature

Confirmation/Reminders

Invoice Management

Communication Management

Customer Database

Inventory Tracking

Imaging and X-rays

Email Reminders

Activity Dashboard

Reporting & Statistics

Reminders

Prescription Processing

Estimating

Billing & Invoicing

SOAP notes

Stock Management

Appointment Management

Records Management

Secure Data Storage

Third-Party Integrations

Appointment Scheduling

Document Management

Inventory Management

Windows 7

Windows Vista

Windows XP

Windows 2000

Windows 8

Windows 10

Please contact Covetrus Software Services for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Covetrus Avimark

In Person

Live Online

Webinars

Documentation

Videos

VetBadger is a cloud-based veterinary practice management solution that helps small to large clinics manage front-desk operations, check-ins, appointments, follow-ups, workflows, patient information, confirmations and more. The platform allows users to assign role-based tasks and restricted access.


Key features of the solution include task-based workflow, data entry, exam details reporting, SMS and email appointment confirmation and referral tracking. Additionally, VetBadger supports QuickBooks integration that enables users to send financial information directly to their accounting system.


VetBadger provides simple object access protocol (SOAP) that enables users to capture examination details as well as visitor information. It features referral tracking that allows users to track advertising cost. Additionally, the platform allows visitors to confirm upcoming appointments via email and SMS text reminders. The product is available on a monthly subscription basis, and support is extended via an online help desk.



Status Tracking

Charting

Calendar Management

Telemedicine

Self Service Portal

Workflow Management

Automated Scheduling

Accounting Integration

Client Management

Check-in/Check-out

Electronic Payments

Payment Processing

Document Storage

Task Scheduling

Patient Intake

Template Management

Data Import/Export

EMR/EHR

Historical Reporting

E-Prescribing

Alerts/Notifications

Patient Portal

Web browser (OS agnostic)

1 user: $99 - $199 
2 - 10 users: $249 - $399 
11 - 20 users: $499 - $649
21 - 40 users: $599 - $899

Covetrus Avimark vs VetBadger

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