This software is a great tool to help you serve your clients.

This system was brought in to replace our old paper style medical records. It has been a huge improvement for our business, allowing us to be more detailed, more accurate, and more profitable.

The customer support over the last several years has been terrible.

We have had trouble with avimark making other programs so they don't work.

I love the integration of my lab and prescriptions.

So easy to use, great to learn on, great for first time users. Love how there are so many ways to do different tasks, makes it even easier.

I have been using it for over 18 years at 2 different practices. It is very user friendly and having to use Tech support is very helpful.

Our overall experience with AVImark is that it is a top notch company, has amazing reviews and does everything we need it to and more.

Despite its shortcomings, though, it's a powerful line-of-business solution for veterinarians, with excellent customer service and support.

Most staff pick it up easily when trained. Customer service is great, anytime I have needed help response time has been great and they are able to navigate me through the process, very friendly.

AviMark's customer reports are absolute nonsense and their chat function for support is horrendous.

Super easy to use, easy to navigate, integrates well with other programs, great customer service, affordable.

This is a great product with good functionality across the board.

Pricing is very fair and I like that we can install the software on multiple laptops without having to involve tech support.

Over all a great program, fast and reliable tech support, able to interfere with lab software, user friendly and easy to learn.

Avimark is user friendly. I like the ability to view the patient's record easily, I can narrow the record down into specific catergories (ie. RXs, Labs, Diet, Vaccines, etc).

Some simple things are missing- for example in the appointment book you can block off weekly, monthly, or the first and third week of the month, but not every second week.

It truly helps you provide better care of your patient and better service to your clients.

Color codes for reminders/ call backs is super helpful.

Integration of Avimark is pretty straight forward. We use Idexx lab services and they mesh well together.

The information search has a significant learning curve but is a great tool once you know how to use it. Report features are great.

I do like it's compatibility with CareCredit. It has great search capability.

User friendly, easy to navigate. Love this software, very easy.

All in all, Avimark is a great value for the money. One of the best choices for a non-cloud-based system.

I love how easily it integrates with our lab machines and our online pharmacy. I love the functionality of being able to have discharge sheets pre programed into it and pre programed drug labels.

Ease of access for all aspects- financial settings, medical records, appointments, access to analytics. Customer service is superb.

It has limited functionality. You are forced to pay for annual support because information searches require coding.

The product is user friendly. When training new employees the tech support is also great.

Great modules for scheduling and boarding , so easy to use and navigate.

The training that we paid for to go paperless for almost useless for the money we paid. We call in to support know with questions and were told it was set up wrong in different sections.

I was trained on the software for literally a day and had it down. Like I said I love this software.

The one complaint I do have regarding the software is that there is no warning when another user is trying to schedule an appointment slot so there are times that they get double booked.

They'd fix the issue for the day, maybe and then the problems would arrive again.

Sometimes things are changed without a reason and it takes months for the bad change to be acknowledged and returned to normal function.

I love the customer support and the on-line tutorials. I don't think the program is necessary intuitive, but easy to maneuver once training has taken place.

That saving alone almost pays the subscription fees. I pay for Vetport annually but you can pay monthly for the subscription.

Lots of features and capability and all of it is easy to use. Customer service also very good.

Been using it for last 5 months, Nothing to say wrong till today, The more we use it the more capable we found this software is. Support team is helpful and awesome.

Now the service and support is absolutely shocking.

Technicians are quick to hop on Teamview to see the problem and make a fix. Our recommendations  are always taken into consideration to help make the system work better for our hospital.

We've been using the product for 2 years and are still waiting to have certain issues (inventory) fixed. Recently there is a lot of internal problems.

Customer service is great and technical support is wonderful. Live chat trouble shooting saves the day time and time again.

Ronald and the entire Vetport team have been great to work with and are always working to improve their product. We highly recommend Vetport and have been happy customers for over seven years now.

Everything is one click away. Once you develop it according to your needs then no need to type anything anymore.

Integration with QuickBooks	Yes. Credit Card Processing Integration	Yes.

VETport is a web-based practice management software product for veterinary offices. It has a full suite of reporting and accounting features to compliment your patient management needs.

They were friendly, knew what they were doing, and addressed the issue. The issue was resolved and my Clients are back to their EMRs.

I haven't seen any veterinary PMS that has so much of customisation provided at the end of a doctor. Matching customer support as well.

I love having access to my records from any internet device anywhere and I have confidence in the security of the records.

We highly recommend Vetport and have been happy customers for over seven years now.

When we have a problem, they are more than willing to work out solutions with us. We recommend Vetport with confidence and proven reliability.

SENSITIVE CONTENT] and the entire Vetport team have been great to work with and are always working to improve their product.

I have been trying to get a backup of my records for over a month now, I have paid for that copy and have had no response from the company either with the backup or response to my inquiries.

VetPort provides paperless medical records, scheduling, inventory managent, and invoicing in one integrated system. Customer support is very fast and very helpful.

There are a tonne of features, alas most of them aren't usable. And their support is by far the worst thing about them.

Best customer service with vet software I've used as of yet.

Set up has taken longer than anticipated but it will be almost exactly as we want it to be. I highly recommend this software program for any mobile vets or mobile hospice vet services.

Oh, did I not mention Plumb's digitized(by Vetport) integration within the platform. All said and done, working life without Vetport would be far less efficient and I might just call it quits.

Sometimes some of the accounting features can be hard for employees to grasp, but I think that would apply to any software program out there.

This is great for me and my practice because we do house calls.

Supports Referring Vets	Yes. Pricing	Dependent on features.

This software is user friendly and easy to use.

Vetport deliver great functionality at a great price.

With our focus on Dentistry and wellness we didn't have the same needs as a standard practice and Vetport has been the perfect partner to give us what we need and is always responsive to our requests.

The value proposition is enormous. We have a terrific communication tool that is improving at a steady rate.

We're are getting emails from unhappy employees. Cheap but you get what you pay for.

Vetport has increased communication among our staff and with our clients. Vetport Technical service has been exceptional.

We have been Vetport clients since 2011. The best part of bringing Vetport's Cloud based software into our veterinary practice, was the ability to leave the paper  behind.

Vetport was really created with the veterinarian in mind. The work flow is simple, easy to follow and creates a medical record that is easy to read.

US Dollar

AVImark is a veterinary practice management software designed for veterinarian professionals and veterinary hospitals of all sizes that offers appointment booking, patient records, prescription plans, inventory management, purchase order management, patient reminders, veterinary diagnostics and treatment management functionalities within one suite. The solution is available both in cloud-based and on-premise deployment options.

AVImark offers appointment management and appointment scheduling features, which allow veterinary practice staff to plan their appointments based on their availability. When an appointment is confirmed, it reflects in the practitioner calendar. The solution also aids client communication and customer service by sending automated email and text message reminders to the pet owner prior to their appointments.

AVImark offers SOAP notes and electronic medical records which allow vets to track problems, view a patient's medical history, access test results and prepare treatment plans based on the condition of the animal. AVImark also offers paperless patient estimates so that users can estimate the cost of treatment before starting the process.

The AVImark app offers integration with multiple lab machines such as Abaxis, Antech, Forcyte, Hemagen, Hemavet, Heska, Idexx and Scil, which allows practitioners to import data directly from these devices. The platform offers technical support via live chat, request forms and remote sessions.


LongDescription

Treatment Planning

Whiteboard

Patient Records Management

Purchase Order Management

Customizable Reports

Activity Tracking

SMS Messaging

Electronic Signature

Confirmation/Reminders

Invoice Management

Communication Management

Customer Database

Inventory Tracking

Imaging and X-rays

Email Reminders

Activity Dashboard

Reporting & Statistics

Reminders

Prescription Processing

Estimating

Billing & Invoicing

SOAP notes

Stock Management

Appointment Management

Records Management

Secure Data Storage

Third-Party Integrations

Appointment Scheduling

Document Management

Inventory Management

Windows 7

Windows Vista

Windows XP

Windows 2000

Windows 8

Windows 10

Please contact Covetrus Software Services for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Covetrus Avimark

In Person

Live Online

Webinars

Documentation

Videos

VETport is a cloud-based application for veterinary clinics that has been designed to meet the demands of universities, large veterinary hospitals, groups of veterinary clinics, specialty-referral clinics, equine practices and mobile clinics. Key features include online appointment booking, electronic medical records, inventory management, analytics and reporting.


VETport enables internal communication with chat tools and digital bulletin boards that display public messages and information. The solution also helps in inventory management by linking vendor items with payment plans. VETport’s marketplace integrates third-party applications like labs and payment gateways with the solution. 


VETport can generate reports on a clinic's performance including accounting, financial, communication, marketing and inventory reports. Reports can be exported in CSV, HTML, PDF, PNG and JPEG formats. The dashboard tool includes widgets such as boarding and appointment scheduling. Users can also assign tasks and set their priority levels.


Pricing is per month. Support is available via email, phone, live chat, community forum and an online knowledge base.



Covetrus Avimark vs Vetport

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