About ER Express - Veterinary Mobile Checkin

ER Express provides cloud-based, white-labeled mobile check-in, digital queuing, and intake solutions designed to support animal hospitals in boosting their check-in and intake process efficiency while streamlining communication, reducing workload and call volume, and creating a better staff and client experience.

Pet owners are added to a virtual queue by checking in on the clinic website or texting a shortcode that links to a mobile-friendly form. This flexibility allows for contactless, remote waiting from home, parking lot, or an in-person waiting room.

While waiting, clients are kept in the loop via automated SMS messages and emails, two-way texts from staff, and wait time alerts via text or a digital display board in the lobby that shows clients the...

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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

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