--- title: "Cornerstone Software Software Reviews, Demo & Pricing - 2026" description: "Review of Cornerstone Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/veterinary/cornerstone-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Veterinary Software](https://www.softwareadvice.com/veterinary/) / Cornerstone Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/veterinary/cornerstone-profile/reviews/)[Alternatives](https://www.softwareadvice.com/veterinary/cornerstone-profile/alternatives/) # Cornerstone Software Review From $549/month 1 plan On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Cornerstone Software 4.0 [(183)](https://www.softwareadvice.com/veterinary/cornerstone-profile/reviews/) Pricing Starting at $549.00 per month Top Alternatives ### About Cornerstone Software Cornerstone is a comprehensive practice management software designed for veterinary clinics and hospitals. It aims to streamline various administrative and clinical processes, enhancing the efficiency and effectiveness of veterinary practices. This software integrates multiple functionalities into a single platform, offering a holistic approach to managing veterinary operations. One of the key features of Cornerstone is its electronic medical records (EMR) system. This feature allows veterinary professionals to maintain detailed and organized patient records, facilitating easy access to medical histories and treatment plans. The EMR system supports the storage of diagnostic images, lab results and other critical patient data. Additionally, it ensures compliance with industry standards for data security and privacy. Another significant feature is the appointment scheduling module. This tool helps manage client appointments efficiently by providing a user-friendly interface for booking, rescheduling and canceling appointments. The system can send automated reminders to clients, reducing no-show rates and optimizing the clinic's schedule. Additionally, it offers calendar views and r... eporting tools to monitor appointment trends and staff utilization. Cornerstone also includes robust inventory management capabilities. This feature tracks the stock levels of medications, supplies and other inventory items, alerting staff when reorders are necessary. The software's billing and invoicing functionality is designed to simplify financial transactions. It supports the creation of detailed invoices, processing of payments and management of accounts receivable. The billing system can handle various payment methods, including credit cards and electronic payments. Additionally, it integrates with accounting software, ensuring accurate financial records and facilitating easier financial reporting. Beyond the core functionality, Cornerstone offers seamless integration with popular veterinary apps and services, as well as advanced client engagement tools through Vello. Vello streamlines the ways practices connect with pet owners, featuring automated appointment reminders, a pet owner mobile app, and tools to improve compliance and reduce time spent on the phone. The software also includes a comprehensive payment solution, Cornerstone Payments, which eliminates manual errors, speeds up checkout, and automates online payments. Additionally, Cornerstone integrates with VetConnect PLUS, providing a holistic view of all IDEXX diagnostics, advanced result interpretation, and real-time test order status. Do you work for Cornerstone Software? [Manage this product listing](https://www.g2.com/products/cornerstone-software/claim_requests/new?auto=true) ## Cornerstone Software User Interface ## Popular Cornerstone Software Alternatives Main Product Cornerstone Software 4.0 [(183)](https://www.softwareadvice.com/veterinary/cornerstone-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.74Value for money - 4.28Customer support - 4.01Functionality Pricing Starting at $549.00 per month Alternative Product [DaySmart Vet](https://www.softwareadvice.com/product/356421-DaySmart-Vet/) 4.6 [(294)](https://www.softwareadvice.com/product/356421-DaySmart-Vet/reviews/) Ratings Breakdown - 4.62Ease of use - 4.57Value for money - 4.66Customer support - 4.39Functionality Pricing Starting at $116.00 per month Alternative Product [Shepherd](https://www.softwareadvice.com/veterinary/shepherd-profile/) 4.7 [(89)](https://www.softwareadvice.com/veterinary/shepherd-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.74Value for money - 4.82Customer support - 4.58Functionality Pricing Starting at $299.00 per month Alternative Product [ezyVet](https://www.softwareadvice.com/veterinary/ezyvet-profile/) 4.6 [(279)](https://www.softwareadvice.com/veterinary/ezyvet-profile/reviews/) Ratings Breakdown - 4.35Ease of use - 4.48Value for money - 4.52Customer support - 4.48Functionality Pricing Starting at $260.50 per month Alternative Product [Digitail](https://www.softwareadvice.com/veterinary/digitail-profile/) 4.7 [(114)](https://www.softwareadvice.com/veterinary/digitail-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.63Value for money - 4.65Customer support - 4.37Functionality Pricing Starting at $289.00 per month Alternative Product [IDEXX Neo](https://www.softwareadvice.com/medical/idexx-neo-profile/) 4.2 [(117)](https://www.softwareadvice.com/medical/idexx-neo-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.34Value for money - 4.54Customer support - 3.90Functionality Pricing Starting at $290.00 per month ## Cornerstone Software Pricing and Plans Cornerstone Software has one plan. Basic is $549.00/mo billed monthly. Basic $549.00 per month No plan information available ### How does Cornerstone Software pricing compare to alternatives? Cornerstone Software's starting price is $549.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Cornerstone Software4.0[(183)](https://www.softwareadvice.com/veterinary/cornerstone-profile/reviews/) | $549.00 /mo | Not available | Not available | 3.7 | | [DaySmart Vet](https://www.softwareadvice.com/product/356421-DaySmart-Vet/)4.6[(294)](https://www.softwareadvice.com/product/356421-DaySmart-Vet/reviews/) | $116.00 /mo | Not available | Not available | 4.6 | | [Instinct Science](https://www.softwareadvice.com/veterinary/instinct-emr-profile/)4.9[(238)](https://www.softwareadvice.com/veterinary/instinct-emr-profile/reviews/) | Free | Available | Available | 4.8 | | [Covetrus Pulse](https://www.softwareadvice.com/veterinary/evetpractice-profile/)4.0[(543)](https://www.softwareadvice.com/veterinary/evetpractice-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.0 | | [Shepherd](https://www.softwareadvice.com/veterinary/shepherd-profile/)4.7[(89)](https://www.softwareadvice.com/veterinary/shepherd-profile/reviews/) | $299.00 /mo | Not available | Not available | 4.7 | Cornerstone Software4.0[(183)](https://www.softwareadvice.com/veterinary/cornerstone-profile/reviews/) * * * Starting price $549.00 /mo Free trial Not available Free version Not available Value For Money 3.7 - [DaySmart Vet](https://www.softwareadvice.com/product/356421-DaySmart-Vet/)4.6[(294)](https://www.softwareadvice.com/product/356421-DaySmart-Vet/reviews/) * * * Starting price $116.00 /mo Free trial Not available Free version Not available Value For Money 4.6 - [Instinct Science](https://www.softwareadvice.com/veterinary/instinct-emr-profile/)4.9[(238)](https://www.softwareadvice.com/veterinary/instinct-emr-profile/reviews/) * * * Starting price Free Free trial Available Free version Available Value For Money 4.8 - [Covetrus Pulse](https://www.softwareadvice.com/veterinary/evetpractice-profile/)4.0[(543)](https://www.softwareadvice.com/veterinary/evetpractice-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.0 - [Shepherd](https://www.softwareadvice.com/veterinary/shepherd-profile/)4.7[(89)](https://www.softwareadvice.com/veterinary/shepherd-profile/reviews/) * * * Starting price $299.00 /mo Free trial Not available Free version Not available Value For Money 4.7 ## Cornerstone Software Features - Popular features found in Veterinary Billing & Invoicing Calendar Management Client Management Confirmations/Reminders EMR/EHR Imaging and X-rays Inventory Management Payment Processing Prescription Processing Treatment Planning - More features of Cornerstone Software Accounting Alerts/Notifications Appointment Scheduling Charting Communication Management Data Import/Export Electronic Payments Electronic Signature Email Reminders Invoice Management Patient Records Management Reminders Reporting & Statistics SMS Messaging SOAP notes Status Tracking Telemedicine Template Management Third-Party Integrations Workflow Management ## Cornerstone Software User Reviews ## Cornerstone Software customer ratings - Overall rating: 4.0/5 - Total reviews: 183 ### Rating distribution - 5 stars: 74 reviews (40%) - 4 stars: 67 reviews (37%) - 3 stars: 26 reviews (14%) - 2 stars: 7 reviews (4%) - 1 star: 9 reviews (5%) ### Secondary ratings - Ease of use: 3.8/5 - Value for money: 3.7/5 - Customer support: 4.3/5 - Functionality: 4.0/5 --- ### Cornerstone Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Veterinary - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Cornerstone was good. I used it for over 3 years and never had an issue with it. Other than wanting new features and enhancements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cornerstone is an easy and simple platform to use and train others on. It’s easy patient management and navigation. However, there are multiple ways to complete a single task. #### Cons The think I liked least about the Cornerstone software is they do not make an updates or improvements within the game platform. --- ### An old friend - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Veterinary - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I used Cornerstone for 15 years before switching. I have fond memories of cornerstone. It served me well in those 15 years. But sadly there are better options out now if you want advanced software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros For the price it did what it was supposed to. The customer service support was excellent and truly couldn't have been better. The system was glitchy, but support always would remote in and update or fix anything that needed to be fixed. Loved that you could run a good number of reports and you could custom create a report if you wanted to. Easy for staff to learn. #### Cons It was a little "clunky" at times and counterintuitive on how to find some information. But it does the job. If you don't need a lot of bells and whistles. Support is excellent --- ### I enjoyed Cornerstone - Overall rating: 4/5 - Reviewer: Ashley T. - Industry: Veterinary - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Cornerstone has been a reliable and comprehensive practice management system, but efficiency can be impacted by speed and flexibility limitations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Reliable workflows, intuitive charts, strong reporting, and dependable support that keeps clinics go #### Cons Occasional lag, limited customization, slow updates, and workflow disruptions that reduce efficiency during busy days --- ### Solid Practice Management Software, but could use some upgrades - Overall rating: 4/5 - Reviewer: Suzette K. - Industry: Veterinary - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered I would say overall the experience is positive. It is very easy for appointment scheduling and tracking, analytics and reporting on the back end are very easy to access and customize. With the addition of a digital treatment sheet or integration it would be my program of choice. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Cornerstone is an all around decent program. It is simple to use and integrates well will all Idexx blood analyzers, which is nice. The customer support and initial staff training are extensive. #### Cons I worry that Cornerstone is becoming outdated with the new all in one Practice Management software and digital treatment sheets. We were using a two different programs in Cornerstone and then a digital treatment sheet which produces a lot of back and forth for the team. I am sure it is coming but Cornerstone integrating or producing its own treatment sheet program would be great. --- ### Best Veterinary Software hands down. - Overall rating: 5/5 - Reviewer: Amanda C. - Industry: Veterinary - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Cornerstone is very user friendly and well-organized. I have been using this soft ware for the past 7 years and have loved it more than the other two softwares I used at other clinics before this. There are so many easy to learn shortcuts that make daily medical record keeping easier. I #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite feature is the integration between their labwork machines and outside Idexx labs straight into patient files. #### Cons There are a few features that require a right click and drop down menu that I feel would be better set to just a double click. My complaints are few! --- ### Idexx Review - Overall rating: 4/5 - Reviewer: Crystal F. - Industry: Veterinary - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered overall very good veterinary diagnostics system #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros very efficient to enter patients details easy to use #### Cons the pipets and the display as well as the syncronizing --- ### Cornerstone cloud just ok - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Veterinary - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered I did like the level of detail and able to see the alerts as pop ups on each patient when you pulled up the chart. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Able to view multiple details of patient in one window. Good reports with lots of details and search options to narrow down my report. #### Cons how slow the cloud version was. Also didn't like that it looks very old school. Very old display. Would like body maps. --- ### Amazing Support Team - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Veterinary - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that there are multiple ways to do something. So what works for one person may be different for another. The Idexx support team is incredible and always easy to reach for support. #### Cons I feel like it has limited features. The boarding management is awful and hard for staff to utilize to its full potential --- ### Cornerstone Reivew/Survey - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. From a support staff point of view, very good. From a practice management point of view, it can be difficult, especially if you join a practice years into owning the software and it was unorganized. Clean up can be difficult. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the appointment book as it is easy to read and organize. I like the ability to email records, notes, and forms to clients. I like the help desk as they are easy to get a hold of and are very knowledgeable. I think it is easy to look up pets and clients and deal with financial transactions. PHNP is great too. #### Cons You need to make a new client file in order to make an appointment, although I know there are a few work around for this. You cannot inactivate a mass amount of clients at one time. You can email a mass amount of clients at one time. I wish you could eliminate service and inventory items instead of just inactivating them. I wish there was a better way to organize service and inventory item, so we can pull sales and revenue figure easier. It is hard to create these reports. I hate that once you have 4 files open on the patient clipboard, it make you close a few before you can continue working. I don't like that you cannot put cost of good on service items (labwork, etc.) #### Vendor response Hi Richard, thanks for taking the time to share such detailed feedback. We know how much you depend on Cornerstone, and we'd like to help you address some of the areas you cited; you'd mentioned finding the Customer and Technical Support team helpful, and we'd recommend starting there. Replied February 2019 --- ### Frustrated - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Veterinary - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered While customer service such as help with software, learning, and hardware issues are really good. There seems to be constant need for these people, more so than there really should be is the application was better designed for the user. I had an opportunity to receive finical assistance to pay 50% of the training to learn Cornerstone software. I asked several times to get the proper paperwork and documents to accomplish this task. I had one month to get it done. Cornerstone sales continued to fail to get back with me and get what I needed. This cost me over $5,000. It seemed once they had my signatures on the contract they really no longer cared. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros Customizable templates for medical records help to accomplish many tasks and streamline our work flow. Customer serves is quite good, we can generally get help quickly. The daily planner with several tabs of tasks helps to decrease chances of task left uncompleted and gives a picture of our day. Client communications capabilities are beneficial. #### Cons The user interface is not intuitive and has a very steep learning curve. Initial user experience is poor and frustrating. There are often way more steps than needed to accomplish a task. Many tasks I need to accomplish use work arounds which decreases effectiveness and efficiency, this also increase the chances of user errors, increases the learning curve for staff, this in turn leads to lost revenues and decreased customer satisfaction. While there are good automation features they lack the ability to truly make a great client information pipeline that is needed in today's veterinary industry. It is interesting that we call this a practice management software yet the features needed for a manager such as automated reports with graphs at specific time intervals to give a better overall picture of the practices health are nonexistent. The integrated Pet Health Network Pro does not truly allow the use of two practices with out the real possibility of confusing clients and lots of work arounds, they also do not have the ability to create custom templates for communication base on specific client and patient needs. #### Vendor response Hello Dr. Jensen, thanks very much for taking the time to share your feedback. While we appreciate the thumbs up for customer support, the daily planner and client communications, we want to help you and your team address those areas of concern right away. One of our expert Cornerstone trainers is going to reach out to help you and your staff ASAP, at no charge. Please let us know how that goes! Replied December 2020 --- Showing 1 - 10 of 183 Reviews [See All Reviews](https://www.softwareadvice.com/veterinary/cornerstone-profile/reviews/) ## Cornerstone Software Popular Comparisons [DaySmart Vet vs Cornerstone Software](https://www.softwareadvice.com/compare/37099-cornerstone/vs/356421-DaySmart-Vet/)[Instinct Science vs Cornerstone Software](https://www.softwareadvice.com/veterinary/cornerstone-profile/vs/instinct-emr/)[Covetrus Pulse vs Cornerstone Software](https://www.softwareadvice.com/veterinary/cornerstone-profile/vs/evetpractice/)[Shepherd vs Cornerstone Software](https://www.softwareadvice.com/veterinary/cornerstone-profile/vs/shepherd/)[ezyVet vs Cornerstone Software](https://www.softwareadvice.com/veterinary/cornerstone-profile/vs/ezyvet/)[Digitail vs Cornerstone Software](https://www.softwareadvice.com/veterinary/cornerstone-profile/vs/digitail/)[Covetrus vRxPro vs Cornerstone Software](https://www.softwareadvice.com/veterinary/cornerstone-profile/vs/prescription-management-software/)[Covetrus Avimark vs Cornerstone Software](https://www.softwareadvice.com/veterinary/avimark-profile/vs/cornerstone/)[PetDesk vs Cornerstone Software](https://www.softwareadvice.com/veterinary/cornerstone-profile/vs/petdesk/)[Covetrus Impromed vs Cornerstone Software](https://www.softwareadvice.com/veterinary/cornerstone-profile/vs/impromed-infinity/)[IDEXX Neo vs Cornerstone Software](https://www.softwareadvice.com/veterinary/cornerstone-profile/vs/idexx-neo/)[Weave vs Cornerstone Software](https://www.softwareadvice.com/compare/37099-cornerstone/vs/158992-Weave/) [Compare All Alternatives](https://www.softwareadvice.com/veterinary/cornerstone-profile/alternatives/) ## See what companies are saying about Software Advice