# Digitail vs Instinct Science - 2026 Comparison - Software Advice

> Digitail vs Instinct Science - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/veterinary/digitail-profile/vs/instinct-emr

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Digitail vs Instinct Science

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# Digitail vs Instinct Science: Which is best for you?

Updated June 12, 2026

[Digitail](https://www.softwareadvice.com/veterinary/digitail-profile/)

4.7 [(96)](https://www.softwareadvice.com/veterinary/digitail-profile/reviews/)

[Instinct Science](https://www.softwareadvice.com/veterinary/instinct-emr-profile/)

4.9 [(238)](https://www.softwareadvice.com/veterinary/instinct-emr-profile/reviews/)

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Starting Price

$289.00

per month

Pricing available upon request

Free Trial

Free Version

Screenshots  
and Demo

See all

See all

Top Rated  
  Features

Self Service Portal

4.90

Appointment Scheduling

4.61

Charting

4.50

See All

Reporting & Statistics

5.0

Self Service Portal

5.0

Treatment Planning

4.85

See All

Integrations

SendGrid

Stripe Billing

Stripe

See All

PetDesk

Talkatoo

IDEXX Neo

See All

Pros / Cons

-   I am able to do everything directly through the platform, such as sending emails, updating and sharing records, keeping contact with staff through the platform, and just about anything!
    
-   There are a few things I can not move, like the chat bot and announcement tabs.
    

Read more

-   Love the ability to generate drug doses based on patient weight, flag doses that may be inappropriate, and ability to pull up plumbs page for a given drug in plumbs.
    
-   i.e. when you attach an auto charge it can be difficult to capture the charge appropriately if the treatment is marked off sooner or later than scheduled
    

Read more

Ease-of-Use

4.6/ 5

Highest performing feature  
in the comparison

4.9/ 5

Value for Money

4.7/ 5

Highest performing feature  
in the comparison

4.8/ 5

Customer Support

4.7/ 5

Highest performing feature  
in the comparison

4.9/ 5

Functionality

4.4/ 5

Highest performing feature  
in the comparison

4.8/ 5

Support Options

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training Options

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

FrontRunners

N/A

N/A

Advisor  
  Recommendations

N/A

N/A

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Deployment Options

Cloud, SaaS, Web-Based

Desktop - Mac

Desktop - Windows

Desktop - Linux

Desktop - Chromebook

On-Premise - Windows

On-Premise - Linux

Mobile - Android

Mobile - iPhone

Mobile - iPad

Cloud, SaaS, Web-Based

Desktop - Mac

Desktop - Windows

Desktop - Linux

Desktop - Chromebook

On-Premise - Windows

On-Premise - Linux

Mobile - Android

Mobile - iPhone

Mobile - iPad

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