Pricing is fair, features are robust, and it integrates with quickbooks for seamless accounting.

Easy to navigate, very intuitive search functions,  and the training we received when we transitioned was wonderful.

EVetPractice has an amazing support team and structure. Covetrus as a whole is easy to work with and they answered and addressed all our questions and concerns throughout the process.

Takes time to check with the other offices to see if they also have a statement for the same client. Frustrating because some clients get very upset with us.

I am currently frustrated with the payment system for the card readers.

The printer settings are very difficult and we often have connectivity problems.

The best part about the software is the price.

Overall, our experience with eVetPractice has been good and has helped improve the work flow in our office.

We lover the program and have not had any other issues. Help is always very helpful and we can always find the answers in the help area.

The changes to the graphics make the product worse and because of all the graphic changes and the poor customer service, changing software has been discussed with my leadership.

Some of the financial reports are difficult to use. We get conflicting results on our accounts receivable in different reports.

I love how easily and well it integrates with Antech for lab results. It also makes things like rabies certificates very easy.

We did have a few hiccups with the integration, but it was fixed very easily. I love that it is cloud based, which made it super easy for me to access while I was working from home during COVID.

Finally all of us love that this system is accessible from anywhere. If our internet goes out, we love having the ability to remotely access the software.

Easy to navigate, minimal screen clutter making it easy to find where I want to go/what I need to do. Love the ability to login via the browser from any location.

It is so user friendly, affordable and tech support is great.

From set up to using it daily, the software is easy to navigate and very user friendly. The customer support has also been outstanding.

What I like best is it’s easy to use and figure out. I had only used cornerstone before and it’s similar.

I really dislike printing to PDF ( my number 1 complaint). I dislike how it inactivated clients with k e pet I.

The customer service has been amazing. The staff that helped up transition from Intravet to Evet where great.

If the internet is bad I have no access to my medical records.

The interface is slick and visually appealing without a busy cluttered appearance. Support is multimodal and rapid.

Sometimes the way it prints out for the rDVM's  is not the way it looks on the screen originally and it can be confusing to read.

The spplication is Intuitive, easy to use, time saving, aesthetically pleasing, and innovative. I also like how you can use it on various technology.

It is ease of use for everyone within the clinic, from the receptionist to the technicians and doctors.

Workflow is great, and easy between modules. Training is fast for new employees.

I can't say enough good things about this software, it was the best choice for our start up and I know Shepherd will grow with my practice.

Every single person that helped us transition was beyond amazing and patient. The training was simple with the available walkthroughs.

So easy to use, easy to learn, with new features added seamlessly without negatively impacting the clean layout and intuitive functions.

The overall experience has been helpful, technical support always helpful and fast response. Teaching us was a positive non dreaded experience.

The ease of setting it up. Smoothness when completing transactions.

This software is amazing. It's so easy and let's you spend more time taking care of your patients.

Would recommend to anyone looking for a simple, cost effective cloud based software for their practice.

We tried a different software and it was horrible. My team was skeptical of anything cloud based and not having paper charts but now we would never want to use anything else.

The search engine is difficult to find the client or patient at times.

Search mechanism is limited to patient and client names, unable to search by breed or diagnosis, etc. at this time.

The customer service could not be better, and they have never forgotten about us - we feel as valued and as important as day 1.

Very user friendly, intuitive,  a great addition to any hospital.

Very user friendly, navigation through software and patient records is extremely easy. Extremely easy to upload lab results, radiographs, images, and other documents to patient record.

The cost is affordable for any size practice. The user interface is straight forward and simple to understand.

Populated Physical Exam is limited to companion mammals and isn't quite 100% applicable to avian and reptile species (or amphibian, fish, invertebrates, etc).

I love that the SOAP is so clearly laid out. Images and all diagnostic work is easy to upload and easy to find.

US Dollar

eVetPractice is evolving to Covetrus Pulse—Spend less time juggling apps, tabs, and windows and more time caring for pets with Covetrus Pulse Veterinary Operating System (vOS). Covetrus Pulse unifies essential management applications into a single, seamless environment that’s easy to use and right at your fingertips.

By combining our industry-leading cloud practice management and client communication tools with our family of Covetrus products and services, daily tasks are simplified – empowering your veterinary team to focus on care.

Customize the way your practice works by connecting to third-party apps providing flexibility and choice through our App Ecosystem Integrations – from diagnostics to payment processing and inventory management partners.

Covetrus Pulse vOS is accessible from desktop computers and mobile internet-enabled devices, continually up to date and secured with world-class encryption technology.

Plus, Covetrus customer support, training tools, and a 24/7 Resource Center make onboarding a snap for teams and new employees.

For veterinary practices looking to increase efficiency, productivity, and profitability, while fostering a happy staff, Covetrus Pulse vOS lets teams focus on what matters most – caring for animals and strengthening client relationships.


LongDescription

Treatment Planning

Whiteboard

Patient Records Management

Electronic Payments

Payment Processing

Document Storage

Activity Tracking

SMS Messaging

Charting

Electronic Signature

Confirmation/Reminders

Communication Management

Customer Database

Calendar Management

Template Management

Accounting

Self Service Portal

Inventory Tracking

Imaging and X-rays

Client Portal

Email Reminders

Activity Dashboard

Reporting & Statistics

Reminders

Prescription Processing

Automated Scheduling

Customizable Templates

Billing & Invoicing

Accounting Integration

Appointment Management

Records Management

Client Management

Secure Data Storage

Third-Party Integrations

Appointment Scheduling

Inventory Management

Check-in/Check-out

Web browser (OS agnostic)

eVetPractice offers 3 price plans. 

Foundation: $250 per month
Standard: $386 per month
Premium: $536 per month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Covetrus Pulse

In Person

Live Online

Webinars

Documentation

Videos

Shepherd is an intuitive, robust, cloud-based veterinary practice management software designed for vets, by vets. With Shepherd's unique workflow, invoices are created as users administer treatments, ensuring accurate invoices and saving time.

Other Shepherd features include:
- Inventory management
- Lab integrations
- Automatic discharges and Tx notes
- An integrated payment solution
- Live chat support
- Integrated reports
- Practice whiteboard

Not only is Shepherd built by a veterinarian, it consists of a clinically trained team. Experienced clinicians assist in the onboarding process, continued support, and are able to more efficiently bring teams up to speed because they know what a day in a veterinary practice can consist of. 

Purchase Order Management

Status Tracking

Customizable Reports

Invoice Management

Data Import/Export

Workflow Management

Alerts/Notifications

Estimating

SOAP notes

Third Party Integrations

Document Management

Patient Portal

Task Scheduling

Patient Intake

EMR/EHR

Live Chat

Historical Reporting

All packages include data migration, training, ongoing support, and full software access. No hidden fees, ever! 

Base price: $299/month, includes one DVM & integrated Payment Processor - Shepherd Pay
+ $99 each for DVMs two & three
+ $49 for each additional DVM

Covetrus Pulse vs Shepherd

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