---
title: "ezyVet vs IDEXX Neo - 2026 Comparison - Software Advice"
description: "ezyVet vs IDEXX Neo - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization."
source_url: "https://www.softwareadvice.com/veterinary/ezyvet-profile/vs/idexx-neo/"
page_type: "comparison"
language: "en"
---
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ezyVet vs IDEXX Neo
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Updated October 22, 2026
# ezyVet vs. IDEXX Neo: 2026 Comparison
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Updated October 22, 2026
# ezyVet vs. IDEXX Neo: 2026 Comparison
Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.
Free Expert Guidance
Real Human Advice
1M + Businesses Helped
Product comparison
Compare up to 3 products side-by-side
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[](https://www.softwareadvice.com/veterinary/ezyvet-profile/)
[ezyVet](https://www.softwareadvice.com/veterinary/ezyvet-profile/)
4.6
[(279)](https://www.softwareadvice.com/veterinary/ezyvet-profile/reviews/)
Starting Price
$260.50per month
Free trial: Available
Free version: Not available
Pros:
- Customer Support
- Veterinary Practice
Cons:
- Performance and Speed
Who uses ezyVet
Based on 279 reviews
- Popular among: Small businesses
- Most common industry: Health & Medicine (86%)
- Top use case: Veterinary (54%)
87% of users recommend this product
[](https://www.softwareadvice.com/medical/idexx-neo-profile/)
[IDEXX Neo](https://www.softwareadvice.com/medical/idexx-neo-profile/)
4.2
[(117)](https://www.softwareadvice.com/medical/idexx-neo-profile/reviews/)
Starting Price
$290.00per month
Free trial: Available
Free version: Not available
Pros:
Not enough reviews
Cons:
Not enough reviews
Who uses IDEXX Neo
Based on 117 reviews
- Popular among: Small businesses
- Most common industry: Health & Medicine (80%)
- Top use cases: Veterinary (29%), Electronic Medical Records (20%) and Medical Scheduling (15%)
69% of users recommend this product
[](https://www.softwareadvice.com/veterinary/ezyvet-profile/)
ezyVet
4.6
[(279)](https://www.softwareadvice.com/veterinary/ezyvet-profile/reviews/)
[](https://www.softwareadvice.com/medical/idexx-neo-profile/)
IDEXX Neo
4.2
[(117)](https://www.softwareadvice.com/medical/idexx-neo-profile/reviews/)
+
Add product
Add product
## ezyVet vs IDEXX Neo: At a glance
* * *
Product ratings at a glance
| | ezyVet | IDEXX Neo |
| --- | --- | --- |
| Overall rating | 4.6
279 reviews | 4.2
117 reviews |
| Ease of use | 4.3 | 4.4 |
| Value for money | 4.5 | 4.3 |
| Functionality | 4.5 | 3.9 |
| Customer support | 4.5 | 4.5 |
| Ease of deployment | 4.1 | 4.4 |
Best in comparison
Looking for better functionality? Ask an advisor for high-rated alternatives
Looking for better functionality? Ask an advisor for high-rated alternatives
Looking for better functionality? Ask an advisor for high-rated alternatives
## User interface
* * *
## Key features
Features selected based on 396 reviews from Electronic Medical Records
* * *
Billing & Invoicing
4.3
Calendar Management
4.7
Client Management
4.5
Confirmations/Reminders
4.4
Imaging and X-rays
4.2
Inventory Management
N/A
- Appointment Management: 5.0
- Drag & Drop: 5.0
- Calendar Management: 4.7
- Contact Database: 4.6
- Appointment Scheduling: 4.6
- Customer Database: 4.6
- Payment Processing: 4.5
- Workflow Management: 4.5
- Document Management: 4.5
- Patient Records Management: 4.5
- Client Management: 4.5
- Prescription Processing: 4.5
- Treatment Planning: 4.4
- Confirmations/Reminders: 4.4
- Billing & Invoicing: 4.3
- Charting: 4.3
- Imaging and X-rays: 4.2
- Self Service Portal: 4.2
- Third-Party Integrations: 4.1
- Alerts/Notifications: 4.1
- Communication Management: 4.1
- Data Import/Export: 4.0
- Search/Filter: 4.0
- Inventory Management: 3.8
- Invoice Management: 3.7
Billing & Invoicing
4.3
Calendar Management
5.0
Client Management
4.2
Confirmations/Reminders
4.0
Imaging and X-rays
4.2
Inventory Management
3.7
- Multi-Location: 4.7
- Appointment Scheduling: 4.6
- Prescription Processing: 4.3
- Billing & Invoicing: 4.3
- Patient Records Management: 4.3
- Charting: 4.3
- Client Management: 4.2
- Imaging and X-rays: 4.2
- Alerts/Notifications: 4.1
- Confirmations/Reminders: 4.0
- Inventory Management: 3.7
- No-Show Tracking: 3.0
### Wondering if these products fit your needs?
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### Wondering if these products fit your needs?
Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.
LexiAdvisor for 8 years
## Integrations
* * *
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DeputyNot enough reviews
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VetstoriaNot enough reviews
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## Reviews
* * *
Positive review:
EP
Elizabeth P.
Practice Manager
Veterinary, 11-50 employees
"Customer support is excellent you can call, but 99.9% of the time I just submit a ticket and within same business day I will get an email with step by step instructions-which is great because I just save the email and go back and review when I need for the next time."
Jan 21, 2026
Negative review:
KM
kenzie m.
veterinary technician
Veterinary, 2-10 employees
"I often have to click the treatment plan note area multiple times in order for my cursor to stay in the treatment plan area, sometimes i will be typing and not even realize my cursor was not in there anymore and i have to retype the notes."
Jun 25, 2026
Positive review:
LJ
Laura J.
Practice owner, DVM
Veterinary, 11-50 employees
"I love both the flexibility compared to older clunkier PIMS like Cornerstone and Avimark and the security of having a cloud-based practice management software program."
Nov 3, 2025
Negative review:
SS
Sue S.
practice manager
Veterinary, 11-50 employees
"The data collection for management is incredibly difficult and simple items like vaccine recalls are impossible."
May 26, 2026
Positive review:
AT
Autumn T.
Director of System Integrations
Veterinary, 51-200 employees
"We are very software heavy at our hospital and this helps when it comes to all the things we need to do for workflow, communication with our primary veterinarians and clients, as well as team functionality."
Jun 25, 2025
Negative review:
DC
Dale C.
RVT
Veterinary, 11-50 employees
"We have had disaster after disaster with inventory management, billing issues, bath number frustrations, the list goes on"
Nov 21, 2025
[Read all reviews](https://www.softwareadvice.com/veterinary/ezyvet-profile/reviews/)
Positive review:
BL
Bethany L.
Receptionist
Hospital & Health Care, 11-50 employees
"I enjoyed using IDEXX Neo because designed to be user-friendly."
Apr 10, 2025
Negative review:
BL
Bethany L.
Receptionist
Hospital & Health Care, 11-50 employees
"It does lack some key features, especially when it comes to tracking the financial side of the system."
Apr 10, 2025
Positive review:
CD
Carsyn D.
veterinary assistant
Veterinary, 2-10 employees
"I most liked the organization and modernization of IDEXX Neo."
Oct 27, 2023
Negative review:
BL
Bethany L.
Receptionist
Hospital & Health Care, 11-50 employees
"There are some key features that are lacking in the system, and it does seem to need some updates to make the system better."
Apr 10, 2025
Positive review:
LH
Lisa H.
LVT Instructor
Primary/Secondary Education, 2-10 employees
"The seamless flow both ways between Neo and the in house lab equipment was even better than anticipated. "
Sep 20, 2023
Negative review:
PS
PAMELA S.
Veterinarian and owner
Veterinary, Self-Employed
"Recently we found out the Card connect that is intgrated with Neo and recommended by Idexx had been charging us between 40-69 dollars every month since March of 2023. despite the fact that we were told everything had been cancelled. "
Feb 24, 2025
[Read all reviews](https://www.softwareadvice.com/medical/idexx-neo-profile/reviews/)
## Customer support
* * *
ezyVet
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Available
Chat: Available
IDEXX Neo
Email/Help Desk: Available
FAQs/Forum: Not available
Knowledge Base: Available
Phone Support: Available
24/7: Not available
Chat: Available
## Training options
* * *
ezyVet
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
IDEXX Neo
In Person: Not available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
## Send this comparison chart to my inbox
## Popular Comparisons
* * *
[DaySmart Vet vs ezyVet](https://www.softwareadvice.com/compare/133723-ezyvet/vs/356421-DaySmart-Vet/)[DaySmart Vet vs IDEXX Neo](https://www.softwareadvice.com/compare/138208-idexx-neo/vs/356421-DaySmart-Vet/)