# Covetrus Impromed vs Instinct Science - 2026 Comparison - Software Advice

> Covetrus Impromed vs Instinct Science - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/veterinary/impromed-infinity-profile/vs/instinct-emr

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Covetrus Impromed vs Instinct Science

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# Covetrus Impromed vs Instinct Science: Which is best for you?

Updated June 2, 2026

[Covetrus Impromed](https://www.softwareadvice.com/veterinary/impromed-infinity-profile/)

4.0 [(262)](https://www.softwareadvice.com/veterinary/impromed-infinity-profile/reviews/)

[Instinct Science](https://www.softwareadvice.com/veterinary/instinct-emr-profile/)

4.9 [(238)](https://www.softwareadvice.com/veterinary/instinct-emr-profile/reviews/)

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Starting Price

$5,000.00

one time

Pricing available upon request

Free Trial

Free Version

Screenshots  
and Demo

See all

See all

Top Rated  
  Features

Appointment Scheduling

4.23

Prescription Processing

4.09

Billing & Invoicing

3.99

See All

Reporting & Statistics

5.0

Self Service Portal

5.0

Treatment Planning

4.85

See All

Integrations

See All

PetDesk

Talkatoo

IDEXX Neo

See All

Pros / Cons

-   Good older program - needs to be upgraded to be more efficient and time sensitive for the fast pace of veterinary operations
    
-   No upgrades- never had customer service when there were issues - we could go days of it not working correctly in our clinic with no call backs
    

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-   Love the ability to generate drug doses based on patient weight, flag doses that may be inappropriate, and ability to pull up plumbs page for a given drug in plumbs.
    
-   i.e. when you attach an auto charge it can be difficult to capture the charge appropriately if the treatment is marked off sooner or later than scheduled
    

Read more

Ease-of-Use

3.8/ 5

Highest performing feature  
in the comparison

4.9/ 5

Value for Money

3.7/ 5

Highest performing feature  
in the comparison

4.8/ 5

Customer Support

3.7/ 5

Highest performing feature  
in the comparison

4.9/ 5

Functionality

3.9/ 5

Highest performing feature  
in the comparison

4.8/ 5

Support Options

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training Options

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

FrontRunners

N/A

N/A

Advisor  
  Recommendations

N/A

N/A

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Deployment Options

Cloud, SaaS, Web-Based

Desktop - Mac

Desktop - Windows

Desktop - Linux

Desktop - Chromebook

On-Premise - Windows

On-Premise - Linux

Mobile - Android

Mobile - iPhone

Mobile - iPad

Cloud, SaaS, Web-Based

Desktop - Mac

Desktop - Windows

Desktop - Linux

Desktop - Chromebook

On-Premise - Windows

On-Premise - Linux

Mobile - Android

Mobile - iPhone

Mobile - iPad

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