# Instinct Science vs Shepherd - 2026 Comparison - Software Advice

> Instinct Science vs Shepherd - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/veterinary/instinct-emr-profile/vs/shepherd

---

[Home](https://www.softwareadvice.com/)

/

[Veterinary Software](https://www.softwareadvice.com/veterinary/)

/

Instinct Science vs Shepherd

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

# Instinct Science vs Shepherd: Which is best for you?

Updated June 2, 2026

[Instinct Science](https://www.softwareadvice.com/veterinary/instinct-emr-profile/)

4.9 [(238)](https://www.softwareadvice.com/veterinary/instinct-emr-profile/reviews/)

[Shepherd](https://www.softwareadvice.com/veterinary/shepherd-profile/)

4.7 [(87)](https://www.softwareadvice.com/veterinary/shepherd-profile/reviews/)

Add to Compare

Starting Price

Pricing available upon request

$299.00

per month

Free Trial

Free Version

Screenshots  
and Demo

See all

See all

Top Rated  
  Features

Reporting & Statistics

5.0

Self Service Portal

5.0

Treatment Planning

4.85

See All

Payment Processing

5.0

Live Chat

4.83

Appointment Scheduling

4.80

See All

Integrations

PetDesk

Talkatoo

IDEXX Neo

See All

WaitWell

Talkatoo

Greenline

See All

Pros / Cons

-   Love the ability to generate drug doses based on patient weight, flag doses that may be inappropriate, and ability to pull up plumbs page for a given drug in plumbs.
    
-   i.e. when you attach an auto charge it can be difficult to capture the charge appropriately if the treatment is marked off sooner or later than scheduled
    

Read more

-   SOAPs are easily written, readible, and records are easily sent to referring DVMs which makes managing patients between doctors and practices very efficient.
    
-   Still having some issues with the transcription service--sometimes it won't fill in (just spin) and it always records the weight in kg even if the settings are set for lb.
    

Read more

Ease-of-Use

4.9/ 5

4.9/ 5

Value for Money

4.8/ 5

4.8/ 5

Customer Support

Highest performing feature  
in the comparison

4.9/ 5

4.8/ 5

Functionality

Highest performing feature  
in the comparison

4.8/ 5

4.6/ 5

Support Options

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training Options

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

FrontRunners

N/A

N/A

Advisor  
  Recommendations

N/A

N/A

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Deployment Options

Cloud, SaaS, Web-Based

Desktop - Mac

Desktop - Windows

Desktop - Linux

Desktop - Chromebook

On-Premise - Windows

On-Premise - Linux

Mobile - Android

Mobile - iPhone

Mobile - iPad

Cloud, SaaS, Web-Based

Desktop - Mac

Desktop - Windows

Desktop - Linux

Desktop - Chromebook

On-Premise - Windows

On-Premise - Linux

Mobile - Android

Mobile - iPhone

Mobile - iPad

## Send this comparison chart to my inbox

## Popular Comparisons

[DaySmart Vet vs Instinct Science](https://www.softwareadvice.com/compare/319655-instinct-emr/vs/356421-DaySmart-Vet/)[Covetrus Pulse vs Instinct Science](https://www.softwareadvice.com/veterinary/evetpractice-profile/vs/instinct-emr/)[DaySmart Vet vs Shepherd](https://www.softwareadvice.com/compare/263143-shepherd/vs/356421-DaySmart-Vet/)[Covetrus Pulse vs Shepherd](https://www.softwareadvice.com/veterinary/evetpractice-profile/vs/shepherd/)