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Onward Vet vs VisionVPM

Onward Vet vs VisionVPM

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Overall Rating
5.0 (28)
4.4 (25)
Ease-of-Use
4.9 / 5
4.4 / 5
Value for Money
5 / 5
4.2 / 5
Customer Support
5 / 5
4.3 / 5
Functionality
4.9 / 5
4.4 / 5
Last Review Written
August 1, 2021
May 8, 2024
Pros/Cons
  • Pros

  • I have not been disappointed and am continually impressed with how "user friendly" it is. The support I receive from Rajat is the best.
  • Additionally, whenever we have had questions or suggestions to improve the functionality for our practice, The customer support team have been great. Definitely recommend this software.
  • We have used this system for 3 years and have been very pleased with the functionality and simplicity of the software as well as the ability to train new staff members on its usage.
  • Cons

  • At the start it was a bit confusing and frustrating to learn the flow of the program.
  • We do not have to search for lost paper records anymore.
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  • Pros

  • All our staff have been fantastic with the transition and are so pleased with the many features which make the day to day jobs more efficient, yet simple.
  • Their dedication to helping us ensure our business has all of the system support it needs is fantastic. They're also really lovely.
  • Overall it's great software and mostly hassle-free to use. Their automation services have been great and saved us a lot of time.
  • Cons

  • The feeling in the hospital was borderline panic. Everyone was so nervous.
  • Only the odd time when they've been unavailable due to not enough support staff on the day.
  • I would be very weary of any Shein software from this point on in the future.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos