Provet Cloud

RATING:

4.2

(81)

About Provet Cloud

Provet is a cloud-based practice management solution for veterinary clinics and hospitals of all sizes. Key features include online bookings, client communication, patient records, imaging and laboratory device connectivity and resource management. The solution allows users to create and export work schedules. Appointment, health check-up, vaccination and laboratory reminders can be automated. Users can send personalized messages by SMS or e-mail. In addition, Provet also allows users to control stock levels, create price lists and track inventory. Identification data such as microchip numbers and tattoo identifiers can be stored within the system. Users can generate custom reports on various metrics such as client ratings, medications and financial reports. T...

Provet Cloud Pricing

Starting price: 

€38.00 per month

Free trial: 

Available

Free version: 

Not Available

New dashboard

Provet Cloud Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Provet Cloud

1 - 5 of 81 Reviews

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2019

Provet

My assessment is very positive because it has made our work much easier and we can also have all the tests done on a patient together in it's file to access them whenever needed.

PROS

the option to create templates to write the clinical exam more quickly and accurately

CONS

Difficulties do connect with Idexx station.

Vendor Response

Thank you for your review! Make sure to reach out to Support regarding any issues you have having to connect to your IDEXX station. We're glad that Provet Cloud is making your work easier, since that is our goal!

Replied February 2019

Veronica

Veterinary, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

FUNCTIONALITY

5

Reviewed August 2022

Tough start, worth it in the end

Once you get to know the system and have experience working in it, it adds a good flow to your working routine.

PROS

- The fact that it can be customized to fit different purposes - you are able to create a Provet page for each clinic within your hospital where each one has it owns settings according to the need of the users. - That you can integrate your referrals straight into the software and send email replies through it without having to deal with a separate email. - You can continue to alter some parts of the software.

CONS

- You need a lot of assistance/training when you start using the software, it's not logical to understand by itself. - Even though it's positive to be able to continue to adapt the software as you go along, it also makes it difficult for the users to keep up. - Online platform makes it vulnerable.

Reasons for switching to Provet Cloud

The manufacturers stopped updating the software.

Päivi

Veterinary, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2019

Using Provet Cloud at Veterinary Clinic

PROS

Planning and updating work shifts is much more easier than earlier with Provet.Net. Payment options are better and more-sided than earlier with Provet.Net. Admin options are easy to use.

CONS

Search function should be more clear and quick. Also would be nice if Provet Cloud had more options to search. Also I'd like if the Appointment reason was connected to the group which covers the same kind of reasons so you'll not needed to write the reason manually. User quide is missing: I'D like to have for example pdf.manual available.

Reasons for switching to Provet Cloud

The whole organization started to use Provet Cloud so that we all have the same information available.

Vendor Response

Thank you for taking time to leave your review and suggestions. We are working on having a searchable online guide by 2Q2020 that should cover all of Provet Cloud's functions. With a software that has updates every month, you can imagine the task! But we have a team currently working on this, so hopefully we will have some good news soon! The Provet Cloud team

Replied December 2019

Jery

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

Overall I have found this to be an excellent practice management software package.

PROS

I'm glad to report that we very happy to use and recommend Provet Cloud. First of all, having it based in the cloud, allowing access from any point and seamless updates, is a major plus over desk-based systems. The appearance on the screen is fresh, intuitive and user friendly. Features to communicate with the client work very well and we have received lots of positive feedback from clients particularly in relation to text confirmation and reminders of appointments. The support and backup has been very good. All issues have been dealt with professionally and quickly. The knowledge base was very useful for giving overall help when starting to use Provet Cloud. The in-app messenger provides instant access to support when needed and is a very easy and useful way to communicate. We have just moved from a paper-based system and are still learning how to best use the system but are very happy we made the right choice and that it has lot more to offer us as we get more familiar with it and as our practice grows. Price wise I think it represents exceptional value for money.

CONS

Very little not to like about this package. There is not (yet) an app which could be used offline which would be very useful for the large animal section of the practice.

Vendor Response

Hi and thank you so much for the very kind review. We're glad that you're so happy with our software. You're going to be even more excited to know that we are releasing an app to be used offline very soon! It is in beta-testing at the moment, and we expect to be able to release it to the base by the first of the year. I think you'll like it just as much!

Replied November 2017

Marie

Veterinary, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed March 2023

Review

Booking confirmation to patients gave less missed appointments. More flexible than our previous system though there are still some annoying bugs in the system which takes time to get solved.

PROS

Article management, booking of patients, lab integration

CONS

The new look implemented today, it's just a grey mass of text, this was not an improvment for the users. Colours hard to separate from each other the look almost the same. Stock management do not work properly wheen have two different sites. Scheduling when updates need to be done on existing schedule with bookings already done.

Reason for choosing Provet Cloud

Was recommended by VetFamily, bigger system which hopefully will improve over time

Reasons for switching to Provet Cloud

Trofast was going out of market and we needed a new system