About Shepherd

Shepherd is intuitive, robust, cloud-based veterinary practice management software designed by vets, for vets. With Shepherd's unique workflow, invoices are created as users administer treatments, ensuring accurate invoices and saving time.

Other Shepherd features include: - Inventory management - Lab integrations - Automatic discharges and Tx notes - An integrated payment solution - Live chat support - Integrated reports - Practice whiteboard


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Supported Operating System(s):

16 Reviews of Shepherd

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(16)

16

4 stars

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0

3 stars

(0)

0

2 stars

(0)

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1 stars

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Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 16 results

March 2018

Tammy from PRESCOTT AREA PET EMERGENCY HOSPITAL LLC

Verified Reviewer

Industry: Veterinary

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

This is the easiest software I have ever used. Easy to navigate and to pick up when you first start

It makes capturing charges and putting in notes for the patients much easier and proficient. Super easy to use.

Pros

Easy to digest the whole screen when you first open it. Not so much clutter. The ability to drop things into multiple sections in one function.

Cons

The search engine is difficult to find the client or patient at times. Would like to be able to search using phone numbers.

March 2018

Julie from PAPEH

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Best software I've used in over 20 years in the field!

Comfort in knowing that my records are complete, and knowing that I have more time to take care of my pTIENTS.

Pros

The software is extremely easy to transition to. There is virtually no learning curve, and coming from someone who is generally technologically challenged, that says a lot. One of my favorite things about the software is the simplicity of it. It doesn't take 10 steps to achieve 1 goal, it only takes 1. When you are trying to take care of critical patients, or any patients for that matter, no one wants to spend more time than they have to putting things in the computer. This software makes our use of time more efficient.

Cons

The only "con" so to speak, was when we were first transitioning, and that also falls under ease of use. Coming from software that was complicate, and all over the place, and took several steps to complete one task, it was difficult to how easy Shepherd is to use. We often felt as if we were missing steps.

October 2019

Rex from Inspire Business Solutions

Company Size: 2-10 employees

Industry: Computer & Network Security

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2019

Great Cloud Based Vet Practice Software!

Great, its easy to setup and use. Transferring data from other software had no issues. Would recommend to anyone looking for a simple, cost effective cloud based software for their practice.

Pros

Cost, easy of use, and training. The cost is affordable for any size practice. The user interface is straight forward and simple to understand. Workflow is great, and easy between modules. Training is fast for new employees. Recommended cost effective!

Cons

No cons! Reporting could be done a little better, and hopefully will improve with updates. Customization of user interface could be done.

March 2018

Melissa from Tranquila Vet

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Of the 4 software packages I have worked at in various clinics, Shepherd is hands down the best

Pros

The software is so intuitive, we were up and running immediately. The interface is slick and visually appealing without a busy cluttered appearance. Support is multimodal and rapid. I always have the help I need right when I need it. Data transfer was smooth too. I love the preloaded diagnoses and client information sheets which save me a ton of time at discharge. The customizable physical exam templates allow me to chart as I go with each patient so I am out the door on time and I have had much fewer missed charges. I can't say enough good things about this software, it was the best choice for our start up and I know Shepherd will grow with my practice.

Cons

There are a few features that I would like to see such as a way to email invoices/receipts with one click, however so far everyone I have asked for already has had a scheduled release date and an easy work around that Shepherd could offer in the meantime. This is obviously just a function of it being a relatively newer program and very soon everything I want will be available. I haven't come across any bugs or problems with it functioning as intended so they definitely did lots of beta testing to make sure it would be smooth sailing for their customers.

March 2018

Sarah from Prescott Area Pet Emergency Hospital

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Easily the most user-friendly software in my experience

Pros

Very user friendly, navigation through software and patient records is extremely easy Extremely easy to upload lab results, radiographs, images, and other documents to patient record Remote access is available on any computer with internet Drug doses are automatically calulated minimizing error Charges are automatically captured when treatments are entered as completed Estimates are fast and easy to prepare

Cons

Search mechanism is limited to patient and client names, unable to search by breed or diagnosis, etc. at this time Populated Physical Exam is limited to companion mammals and isn't quite 100% applicable to avian and reptile species (or amphibian, fish, invertebrates, etc)