About Vetport

VETport is a cloud-based application for veterinary clinics that has been designed to meet the demands of universities, large veterinary hospitals, groups of veterinary clinics, specialty-referral clinics, equine practices and mobile clinics. Key features include online appointment booking, electronic medical records, inventory management, analytics and reporting. VETport enables internal communication with chat tools and digital bulletin boards that display public messages and information. The solution also helps in inventory management by linking vendor items with payment plans. VETport’s marketplace integrates third-party applications like labs and payment gateways with the solution. VETport can generate reports on a clinic's performance including accounti...

Vetport Pricing

Starting price: 

$119.00 per month

Free trial: 

Available

Free version: 

Not Available

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Vetport User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

4.5

Functionality

5

Showing 1 - 5 of 33 reviews

Barbara

Company size: 2-10 employees

Industry: Veterinary

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Functionality

out of 5

July 2022

Review for [SENSITIVE CONTENT]

I’ve always spoke to [SENSITIVE CONTENT] the past few years. He’s always been very helpful and knowledgeable with the software from Vet Ford. He’s very kind and personable and is always there to help you solve the problem

Pros

Working from home or on cell phone .[SENSITIVE CONTENT] liked that option

Cons

Nothing . Everything seemed to work well at the office

Reasons for choosing Vetport

My [SENSITIVE CONTENT] passed away 3 yrs ago

Steven

Company size: 2-10 employees

Industry: Veterinary

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2021

Original cloud based PMS stands above the rest

Vetport was really created with the veterinarian in mind. The work flow is simple, easy to follow and creates a medical record that is easy to read. Following the routine flow of an office visit creates a quick and simple EMR and invoice as you go as well as a report card that you can print or email to your client. I have been a VetPort user for 13 years and have truly been a paperless practice the entire time. Only VetPort could have allowed that to happen. There are a lot of "me too" software programs out there and they all do they basic stuff. Invoicing, billing, scheduling. But when it comes to medical record creation VetPort stands head and shoulders above the rest.

Pros

Easy to use and create examination forms, anesthetic protocols, prescription drug processing. The creation of client report cards on the fly. The built in patient portal allow clients access to their medical records online.

Cons

Improvements can be made with integration with third parties such as Covetrus, Idexx VetLab Station

Reasons for choosing Vetport

I am a mobile practice and the ability to access my PMS anywhere at anytime had tremendous appeal. Using paper records while on the go was not a thought that I had even wanted to entertain. VetPort had a tremendous amount of great features and was also significantly more affordable. The idea of a subscription based product vs having to spends thousands on a stand a lone software product works exceptionally well for me.

Response from Vetport

Hi Steven, Thank you very much for your kind words. The affection we receive from customers like you made the brand VETport today. To clarify many third party integrations have been completed. During the ones you have mentioned. Kindly explore VETport Pronghorn version for more. With Love Team VETport

Replied January 2022

Letrisa

Time used: Free Trial

Review Source: Capterra

4

Ease-of-use

out of 5
3

Customer support

out of 5

October 2015

Used to be good but is now ridiculously buggy for patient management software.

When I first started using this product, it was good and I liked it a lot. In the last year and a half, though, there have been more and more problems with things like entries for one patient showing up on another unrelated patient's file, reminders that are not cleared or that are cleared when services have not been done. Weight graphs do not make sense with no X-axis calibration (Weights that are taken one day apart have x-axis points that are the same distance apart as weights taken a year apart.), reports that keep changing retroactively that are supposed to be locked as a permanent legal record, disappearing patient photos, totally unreliable photo uploading system, etc. Unfortunately, I could go on a lot longer, but I think that this gets the point across. Customer service is friendly, but the problem rarely actually gets fixed or it is temporarily fixed and then comes back or shows up in other patient files. As a busy practice, we don't have time to spend an hour or more getting problems fixed per week, and I doubt that other do either, so even though it is an easy to use program with friendly support, I can't recommend it.

Response from Vetport

We would sincerely like to address issues you are facing. We see these are a mixed basket of issues - some setup related, some bugs and some features to be added/enhanced. We are keen to work and iron out all these issues with you and look forward to you giving us the time to address them. Thank you.

Replied October 2015

Christine

Company size: 11-50 employees

Industry: Veterinary

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

The easiest, most intuitive software on the market!

Really happy with it!

Pros

Remote access, intuitive to use, literally takes five minutes to train employees on the basics. Tech services/support team is awesome, and they take suggestions to improve the product.

Cons

Sometimes some of the accounting features can be hard for employees to grasp, but I think that would apply to any software program out there.

Reasons for choosing Vetport

Ease of use, functionality, and tech support.

Diane

Company size: 2-10 employees

Industry: Veterinary

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2021

Vetport for the Long Haul

Our patient care has improved due to real time record keeping with Vetport's EMR software. We have consolidated all aspects of our practice management to one place, saving time and space. Vetport has increased communication among our staff and with our clients . Vetport Technical service has been exceptional. When we have a problem, they are more than willing to work out solutions with us. We recommend Vetport with confidence and proven reliability.

Pros

We have been Vetport clients since 2011. The best part of bringing Vetport's Cloud based software into our veterinary practice, was the ability to leave the paper behind. We began our journey into the Cloud with their initial Legacy program and are currently updating to the Next Gen version. This version offers all of the features of the original program plus many new, intuitive improvements. Additionally, we are able to add SMS communications with our clients and increased access to the digital diagnostic functions we have added to our medical practice.

Cons

Its a large, broad based program covering all aspects of practice management. In the beginning it seemed too big, however, we were able to adapt quickly and choose the options we needed for our practice size.

Reasons for choosing Vetport

Our first experience was so positive, we decided to listen to their ideas about their product and give it a go.

Reasons for switching to Vetport

We were very early to the Cloud based veterinary EMR experience. In 2011 with thousands of client charts to manage and increasing need for data storage, we decided to look at the new Cloud based technology. We wanted to be out of the data management business and focus on our veterinary patients.

Response from Vetport

Hi Diane, Thank you very much for your review. Being the first cloud based veterinary practice management software in the world has helped us build beautiful memories for many great loyal customers like Great Brook Animal Care. We are more excited than ever to serve you ahead. Team VETport

Replied February 2021

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