# VisionVPM Software Reviews, Demo & Pricing - 2026 > Review of VisionVPM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/veterinary/visionvpm-profile --- [Home](https://www.softwareadvice.com/) / [Veterinary Software](https://www.softwareadvice.com/veterinary/) / VisionVPM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # VisionVPM 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview VisionVPM 4.4 [(25)](https://www.softwareadvice.com/veterinary/visionvpm-profile/#reviews) Pricing Pricing available upon request Top Alternatives ### About VisionVPM VisionVPM is a veterinary platform that helps businesses streamline client management, marketing and appointment scheduling operations. It enables healthcare professionals to consult patients through video conferencing functionality and capture and store patient details in a centralized repository. It offers a variety of features such as billing, performance tracking, an activity dashboard, automated reminders, communication management and more. The application allows employees to organize marketing campaigns and send promotional content to clients via text messages and emails. Additionally, VisionVPM lets administrators generate custom reports, track expenses and manage inventories via a unified platform. VisionVPM facilitates integration with numerous in-house applications such as eVetPractice, AVImark, RxWorks, ImproMed, RoboVet and more via APIs. Pricing is available on request and support is extended via phone, email and other online measures. ## VisionVPM User Interface ## Popular VisionVPM Alternatives Main Product VisionVPM 4.4 [(25)](https://www.softwareadvice.com/veterinary/visionvpm-profile/#reviews) Ratings Breakdown - 4.36Ease of use - 4.18Value for money - 4.33Customer support - 4.44Functionality Pricing Available upon request Alternative Product [DaySmart Vet](https://www.softwareadvice.com/product/356421-DaySmart-Vet/) 4.6 [(283)](https://www.softwareadvice.com/product/356421-DaySmart-Vet/reviews/) Ratings Breakdown - 4.62Ease of use - 4.56Value for money - 4.66Customer support - 4.38Functionality Pricing Starting at $116.00 per month Alternative Product [Instinct Science](https://www.softwareadvice.com/veterinary/instinct-emr-profile/) 4.9 [(238)](https://www.softwareadvice.com/veterinary/instinct-emr-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.78Value for money - 4.91Customer support - 4.77Functionality Pricing Available upon request Alternative Product [Shepherd](https://www.softwareadvice.com/veterinary/shepherd-profile/) 4.7 [(87)](https://www.softwareadvice.com/veterinary/shepherd-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.75Value for money - 4.84Customer support - 4.61Functionality Pricing Starting at $299.00 per month Alternative Product [ezyVet](https://www.softwareadvice.com/veterinary/ezyvet-profile/) 4.6 [(277)](https://www.softwareadvice.com/veterinary/ezyvet-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.49Value for money - 4.53Customer support - 4.49Functionality Pricing Starting at $260.50 per month Alternative Product [Digitail](https://www.softwareadvice.com/veterinary/digitail-profile/) 4.7 [(95)](https://www.softwareadvice.com/veterinary/digitail-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.70Value for money - 4.69Customer support - 4.38Functionality Pricing Starting at $289.00 per month ## VisionVPM Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version Basic Pricing available upon request No plan information available ## VisionVPM Features - Popular features found in Veterinary Billing & Invoicing Calendar Management Client Management Confirmations/Reminders EMR/EHR Imaging and X-rays Inventory Management Payment Processing Prescription Processing Treatment Planning - More features of VisionVPM Activity Dashboard API Appointment Scheduling Communication Management Patient Records Management Reminders Telemedicine ## VisionVPM Integrations RxWorks Integration rated undefined from -1 review RoboVet Integration rated undefined from -1 review Covetrus Impromed Equine Integration rated undefined from -1 review Covetrus Impromed Integration rated undefined from -1 review Covetrus Pulse Integration rated undefined from -1 review Covetrus Avimark Integration rated undefined from -1 review ## VisionVPM User Reviews Overall Rating 4.4 Ratings Breakdown 5 44% 4 52% 3 4% 2 0% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.2 Customer support 4.3 Functionality 4.4 Have you used VisionVPM and would like to share your experience with others? JM Jenny M. Verified reviewer Veterinary 11-50 employees Used daily for more than 2 years Review source Reviewed May 2024 Jenny Clinic Co-ordinator 4 Great, support is great, however sometimes we would like an answer right away rather than waiting for someone to contact us back the next day. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Ease of use and ability to fix or change things if necessary. Cons: Unfortunately it is hard to know what we "don't know". Not sure how to make this better, training or a list of tips? Reasons for switching to VisionVPM Driven from Head Office so we all do the same thing. Vendor Response Thank you for the feedback Jenny, we appreciate it. Replied May 2024 Read More CU Cathy U. Verified reviewer Veterinary 11-50 employees Used daily for more than 2 years Review source Reviewed September 2020 Customer Service second to none 4 I've had no regrets with installing Vision from day 1 at the clinic. I use the full General Ledger capability which essentially saves me from having to buy an entire additional software package. The Team has been responsive to change requests and the customer service has been outstanding. When we had a server disaster I had round the clock help from Vision until we were back up and running. I can't fault their Team. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Vision, developed over such a long time, obviously contains the functionality needed to effectively manage a veterinary clinic, but it's the customer service that really makes the difference for me. The Vision support Team are always friendly, helpful and FAST. Nothing is too much trouble. It makes an enormous difference to know that there is someone on the end of the line who will respond immediately and actually solve your problem the first time, whenever needed. Cons: There's a few areas where fewer clicks would be useful and there is a lot to learn, so often this is a case of just knowing a better way .... Much of my reporting I do external to Vision, exporting data and then using different tools to present it. Reasons for choosing VisionVPM I knew the customer service would be excellent, the program was comprehensive, the price was good and the purchasing experience was seamless. Read More RP Roberto P. Verified reviewer Veterinary 51-200 employees Used other for free trial Review source Reviewed February 2019 Not to sure how to feel about this one. 3 Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 4 Functionality Pros: With all the recent buzz about all this acquisitions by Henry Schein is a bit hard to evaluate their products with an open mind. Software perse this is your typical PIMS system with more or less the same features like any other. Cons: I dont like where Shein is heading with their EULA these days seem like they are more keen in what they can use your data for than what their software can help you do with that data. I would be very weary of any Shein software from this point on in the future. Read More AB AMber B. Verified reviewer Veterinary 11-50 employees Used daily for more than 2 years Review source Reviewed July 2023 Easy to use and learn, lots of great features. 4 Overall it's great software and mostly hassle-free to use. Their automation services have been great and saved us a lot of time. Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: It's very easy to learn and to onboard new users. Has a lot of useful options. Regular updates that are fairly easy to install. There are lots of great reporting features. Cons: When i first started using Vision, over 10 years ago, the customer service was easy to access with a quick phone call at any time of the day but over time it got harder to get someone on the phone and it's common to have to leave an email and wait for someone to get back to you. It seems like they are a little understaffed now in that department. Sometimes the wait times are a little long. It would be great if they were available out of hours for clinics that do after hours. The customer service people are always super helpful and friendly though and always fix my problems quickly. Read More JR Joshua R. Verified reviewer Veterinary 2-10 employees Used daily for more than 2 years Review source Reviewed January 2022 Vision VPM review a clinic owners perspective 5 Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Easy to use and learn - generally easy to onboard new or temporary staff Stable Support is good - see comment below - some great people on the team - Liz Z and Hayden spring to mind Cons: Overall product is great - main concern is the 9-5 M-F customer support which tho standard for IT industry does not reflect the Vet professions business model. As a user since 2012 - response times have become longer over the years - Updates come with a video tutorial which sounds great but the tutorials are so dull (sorry Liz!!) I cant bear to watch them - they would be much better if instead of a single hour long video of which only 5 minutes is applicable to how you use Vision - the video tutorials on updates come as a email with links to short segments so you can dip into the content that's relevant to you - woud be interesting to see how many people view the update tutorials in thier current long form Reasons for choosing VisionVPM Vision clearly a premioum product that was going to be developed going forward (which it has VIVA was goingbe be obsolete quickly Reasons for switching to VisionVPM end of life Vendor Response Hi Joshua, thanks for your review. Your feedback is super valuable to us! These comments will be passed onto the team. Replied January 2022 Read More SD Shelley D. Verified reviewer Veterinary 11-50 employees Used daily for more than 2 years Review source Reviewed May 2024 WT&C Vets Vision VPM Review 5 Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: What we as a business like most about VisionVPM is its ease of use. We can have new staff join us & within a couple of lessons of learning the system, they are having no issues or hassles navigating through the Vision system. Cons: What we like least as a business with VisionVPM is not having direct IT support & majority of the time are having to leave messages for someone to contact us back. We are normally only calling when we have major IT/programme concerns & too not have direct access to fix straight away can be a little frustrating. Vendor Response Thanks for your feedback Shelley, we appreciate it and will flag the note about support. Replied May 2024 Read More MC Miranda C. Verified reviewer Veterinary 11-50 employees Used daily for more than 2 years Review source Reviewed May 2024 Great product 5 Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: We have used VisionVPM for 16 years. Great product, easy to learn and has lots of additional feature options. Regular updates and they listen to user suggestions. Cons: Although the customer service staff are wonderful (highly recommend \[sensitive content hidden\]). It can take a bit to hear from them. I believe they may be a bit understaffed at the moment. Vendor Response Thanks for your feedback Miranda! We appreciate it. Replied May 2024 Read More SD Sally D. Verified reviewer Veterinary 51-200 employees Used daily for more than 2 years Review source Reviewed May 2024 Vision VPM 4 Ratings Breakdown 5 Ease of use 4 Customer support 4 Functionality Pros: Fairly easy to use. Intuitive. There are many different ways of achieving the same thing. Cons: Can be confusing, especially when generating reports. Also online user manuals not always the easiest to use. Reasons for switching to VisionVPM Better invoicing on Vision than Rx works Read More KB Kirsty B. Verified reviewer Veterinary 11-50 employees Used daily for more than 2 years Review source Reviewed May 2024 Veterinary software with many functions 5 Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: We like that VisionVPM is an all-in-one veterinary software - appointments, patient records, accounting etc Cons: Sometimes (as with any software) there are bugs, sometimes found after an update. However, these are usually fixed quite quickly. Sometimes it takes quite a while to get hold of technical support on the phone but if you email them, someone usually calls back within the day. Vendor Response Thanks for the feedback Kirsty, we appreciate it. Replied May 2024 Read More TA Trinette A. Verified reviewer Veterinary 11-50 employees Used daily for more than 2 years Review source Reviewed July 2020 20 years of using and wont change now 5 Always get great service from the helpdesk when needed within working hrs - after hrs not so much but hey cant win them all. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I have used this for nearly 20 years and when I went to Auckland for 5 years used another system that I found a lot more complicated and had flaws. Im still learning all the things Vision can do Cons: The cost of all the extra add on's but it is a far superior product to any on market and guess its because its well developed that it costs. Reasons for choosing VisionVPM \[SENSITIVE CONTENT HIDDEN\] of Vision was a vet alongside the \[SENSITIVE CONTENT HIDDEN\] here many years ago and why change from a really good system. Vendor Response Thank you Trinette for taking out time to leave your review. We are delighted to hear that you have been using VisionVPM for 20 years. We are thrilled that your practice has received excellent support from our team and that any issues have been resolved quickly and efficiently. We will pass your feedback on regarding after-hours support to our team to ensure we continue to provide the best support. Your feedback and suggestions are vital to the continuous improvement of VisionVPM. Our thanks again, Covetrus Team Replied July 2020 Read More Showing 1 - 10 of 25 Reviews Load More Reviews ## VisionVPM Popular Comparisons [DaySmart Vet vs VisionVPM](https://www.softwareadvice.com/compare/82422-visionvpm/vs/356421-DaySmart-Vet/)[Instinct Science vs VisionVPM](https://www.softwareadvice.com/veterinary/instinct-emr-profile/vs/visionvpm/)[Covetrus Pulse vs VisionVPM](https://www.softwareadvice.com/veterinary/evetpractice-profile/vs/visionvpm/)[Shepherd vs VisionVPM](https://www.softwareadvice.com/veterinary/shepherd-profile/vs/visionvpm/) ## See what companies are saying about Software Advice