Video Conferencing Software

Finding software can be overwhelming. Software Advice has helped many companies choose the right video conferencing software to to host online conferences for employees, customers and business partners.

Showing 1-20 of 124 products

Hubilo

Hubilo is the virtual + hybrid event platform built for engagement and event excellence. Hubilo's mission is to drive engagement - first and foremost - yielding greater business results. Engagement with your deeply branded experie... Read more

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FusionWorks with Cisco Webex

FusionWorks has partnered with Cisco Webex to provide a video/audio conferencing solution for businesses of all sizes that comes with messaging, video recording, team collaboration, and file sharing functionality. The system integ... Read more

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vFairs

vFairs is a virtual events platform that is suitable for businesses of all sizes wanting to host online job fairs, trade shows, conferences, and other events. The key features of the solution include live webinars, digital content... Read more

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Livestorm FrontRunners 2021

Livestorm is the all-in-one platform that helps companies to build powerful video communication strategies. With Livestorm, any marketing, sales, customer success or HR team can easily create online events for their audiences. Fro... Read more

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BlueJeans FrontRunners 2021

BlueJeans is a cloud-based video conferencing solution that helps mid to large size businesses with text chat, content sharing, multiple participants and meeting recording. Blue Jeans delivers services through products including B... Read more

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Pexip FrontRunners 2021

Pexip is a cloud-based solution designed to help businesses in financial, medical, education and government sectors manage video calls with staff members across remote locations to facilitate collaboration. Key features include on... Read more

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GoToWebinar

GoToWebinar is a webinar and webcast tool designed to help businesses of all sizes manage online conferences and engage with clients. The platform enables professionals to generate leads, train your team, onboard customers or info... Read more

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VidyoConnect

VidyoConnect is an enterprise communication solution for hosting secure meetings online. It is designed to streamline brainstorming, problem-solving, and collaboration among teams of all sizes. Several deployment options are avail... Read more

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Vectera FrontRunners 2021

Vectera is a meeting management solution, which helps businesses streamline processes related to appointment scheduling, video conferencing, communication management and more. The platform enables organizations to create encrypted... Read more

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LiveWebinar FrontRunners 2021

Live Webinar is a cloud-based solution that helps small to large businesses with screen sharing, live video streaming and recording. Its key features include customized branding, social media broadcasting and audience engagement a... Read more

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Phone.com

Phone.com is a cloud-based PBX business phone solution that caters to small businesses in industries such as retail, technology, services, lifestyle, health and education. It offers users SIP trunking service together with PBX ser... Read more

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ConexED

ConexED is a cloud-based solution designed to assist students and faculties at higher education institutions and small to midsize businesses with appointment scheduling, video meeting and team communication. Features include remot... Read more

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Jumbo

Jumbo builds the world's most customizable live streaming and video platforms. Our platforms are fully integrated and tailor made for your brand. Features include registration, ticketing, live chat, virtual breakout rooms, trivia,... Read more

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WebinarJam

WebinarJam is a cloud-based solution that helps businesses create and conduct webinar sessions, which includes live streaming on Youtube and Facebook or event broadcasting via private webinar rooms. Presenters and administrators c... Read more

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Ring4

Ring4 is a cloud-based telephony solution that helps small to midsize businesses create virtual sim cards, international or local corporate phone numbers and personal lines. Key features include Wi-Fi calling, messaging with emoji... Read more

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NOLA

NOLA is a call center solution designed to help businesses connect with customers through outbound or inbound calls in compliance with telephone consumer protection act (TCPA) regulations. It enables sales and marketing teams to i... Read more

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PanTerra Networks

Streams UC is a cloud-based call center solution by PanTerra that allows users to manage and monitor inbound calls from multiple devices. Key features include CRM integration, internal instant messaging, a unified command center, ... Read more

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RingCentral Video

RingCentral Video is a cloud-based video conferencing solution designed to help businesses conduct meetings and enable team members to share documents, collaborate, edit files and manage multiple users in a centralized platform. F... Read more

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Eventtia

Eventtia is a cloud­-based event management platform that helps event organizers in small and midsize organizations run corporate, academic, networking and commercial events. Users can create landing pages, run email marketing... Read more

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Google Meet

Google Meet is a video conferencing app. It is the business-oriented version of Google's Hangouts platform and is suitable for businesses of all sizes. The solution enables users to make video calls with up to 30 users per high-de... Read more

Buyers guide


Last Updated: March 15, 2021

More companies are employing remote workers than ever before. According to a 2017 Gallup poll, from 2012 to 2016 the number of employees working remotely rose from 39% to 43%.

While there are many reasons behind this trend, there's only one thing that made it all possible in the first place—technology. From email to cloud software (including online collaboration platforms), modern IT provides the collection of tools that has allowed so many companies to expand their workforces beyond their physical location.

Video conferencing software is one of the most important, and most relied upon, tools making remote work possible. Companies with multiple offices also rely on video conferencing software to hold meetings and communicate with geographically distant coworkers and employees. In this guide, we'll cover the following:

What Is Video Conferencing Software?
Common Features of Video Conferencing Software
Benefits and Potential Issues
Market Trends to Understand

What Is Video Conferencing Software?

Video conferencing software provides a platform with which organizations can hold meetings with participants that are in multiple separate locations. Skype, for example, is one of the most popular video conferencing solutions used regularly by small and midsize businesses.

Video conferencing software is similar to several other types of software. While there are no hard and fast rules defining them, we can point out some of the general differences to help you in your search for the right product. For example:

  • Business phone systems sometimes include conferencing functionality, and some even include video conferencing functionality. These can be either on-premise or cloud-based systems, but the video conferencing applications are generally secondary to—and rarely as robust as—the applications for voice calls.
  • Online meeting software typically contains a wider range of functionality than dedicated video conferencing software. For example, it might include tools for polling meeting attendees, apps for setting up persistent online meeting rooms and tools for moderating attendee participation.
  • Telepresence solutions aim to provide very high-definition video and audio feeds, with the aim of providing a more immersive experience. They often use different codecs (formulas for compressing audio and video streams) and many require the installation of dedicated hardware, such as HD video screens, cameras, and microphones. Telepresence solutions are most common among large enterprises.

Common Features of Video Conferencing Software

Screen-sharing Allows a user to view another user's screen and activity in real time. Included in most stand-alone video conferencing solutions and some VoIP phone systems, this application is particularly valuable for remote workers.
Virtual whiteboard Provides a simple space on the screen where meeting participants can write notes or draw simple diagrams to share with other meeting attendees. These are typically viewable by all meeting participants.
Recording Allows participants in a conference to record audio and video for later review. Some solutions also allow users to broadcast pre-recorded content or automatically play messages for attendees.
In-app chat Provides an integrated text chat functionality so meeting participants can chat with the group. Private in-app chat lets users chat one-on-one or with select members of the group.
Calendar integration Streamlines the process of organizing a video conference by letting invitation recipients automatically add the event to their work calendars. Most major calendar applications are typically supported (e.g., Outlook).
Quality of Service (QoS) QoS functions help prioritize the video conferencing traffic on local networks (and through local hardware such as routers and firewalls) to ensure audio and video quality isn't degraded by network bandwidth constraints.
SIP compatibility SIP (Session Initiation Protocol) compatibility helps ensure your video conferencing software solution will work seamlessly with your company's SIP-compatible desk phones.
Moderation Allows conference hosts to do things such as add, drop and mute participants. While more common in solutions marketed as "online meeting" solutions, moderation tools are also included in some video conferencing platforms.

Benefits and Potential Issues

Some of the benefits of video conferencing software include:

Improved collaboration. Video conferencing allows for more effective collaboration than email and phone calls alone. Companies find great value in having face-to-face meetings, even when they're done virtually via a video conferencing solution.

Cost savings. Video conferences can be used to save time and travel costs of going to remote locations for meetings. Additionally, some platforms can be used to produce and stream webcasts whenever the content needs to be rebroadcast (for example, as part of an employee onboarding process).

Smaller carbon footprint. Reducing the number of flights employees take to travel for meetings can greatly reduce a company's carbon footprint. According to the New York Times, a single round-trip flight between New York and California accounts for about 1/5th of the carbon emitted by a car over an entire year.

Some potential issues to be aware of:

Network bandwidth. The bandwidth needed for video conferencing can be significant. This can add to a company's ISP expenses and in some cases can necessitate upgrades to a company's internal networking hardware.

IT security. Video conferencing platforms can introduce complexities from an IT security standpoint. For example, companies that rely on VPN services for securing remote access, may find they need to investigate other solutions if their VPN provider is incompatible with their conferencing solution.

Market Trends to Understand

The primary trend, mentioned in the introduction above, is the increasing use of remote working arrangements. Not only are more companies hiring full-time remote employees, but those employees who split time between remote and on-site work are spending an increasing proportion of their time working remotely. The trend towards remote work is growing and growing on several fronts.

Another trend worth considering is employee use of personal devices for work purposes. This trend is occurring both officially— in the context of Bring Your Own Device policies— and unofficially, in contexts that lack any official policy either forbidding or allowing the practice. In any event, if your company's staff uses personal devices for work, then any video conferencing solution should be evaluated for its compatibility with that wider variety of devices.

FrontRunners

Your Guide to Top Video Conferencing Software, January 2021

Software Advice uses reviews from real software users to highlight the top-rated Video Conferencing Software products in North America.

Learn how products are chosen

Explore FrontRunners

“Usability” includes user ratings for Functionality and Ease of Use.“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.Reviews analysis period: The reviews analysis period spans two years and ends on the 15th of the month prior to publication.