Amazon Chime

RATING:

4.4

(118)

About Amazon Chime

Amazon Chime is a video conferencing platform that enables businesses to conduct online meetings, switch between applications to collaborate and dial or receive calls from within a unified interface. It helps professionals communicate with multiple people and join meetings via member IDs or Dolby Voice Room. Amazon Chime allows enterprises to create personalized URLs for online meetings and send invites to participants. It lets users join meetings with a single click or via Alexa, share screen to present content and track participant status on a visual roster. Additionally, users can create chat rooms to collaborate with team members, share attachments and track meeting duration, attendee status and other details on a dashboard. Amazon Chime provides mobile ap...

Amazon Chime Pricing

Meetings - Basic: Free Meetings - Pro: $3 per user per day Business Calling - Phone Numbers: $1 per number per month (US only) Business Calling - Inbound: $0.002216 inbound rate per minute (US only)

Starting price: 

$1.00 

Free trial: 

Not Available

Free version: 

Available

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Amazon Chime Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Amazon Chime

1 - 5 of 118 Reviews

praveen

Banking, 1,001 - 5,000 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2021

amazonchime screen sharing and online meeting software

User Profile

Olga Liliana

Verified reviewer

Computer Software, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2022

Rewev of Amazon chime

PROS

What do you like excellent? I did just like the sidebar panel that displayed all the users gift in the call. The display and characteristic turned into beneficial. That is set the handiest aspect that I liked higher about Chime than different comparable gear.

CONS

system for video conferencing (possible Chime just 'suffered' from being the Nth one instead of the 1st or second) Also it felt like each time it routinely had people be a part of with their microphone on but without pre-warning customers of that so humans much more likely to purpose interruptions. For the primary element even though, it really works like some other video conferencing platform but small things make it my least preferred. What troubles are you fixing with the product? What advantages have you ever realized? It become beneficial for while we had conferences with Amazon information and Redshift teams as virtually that is the inner device of choice for Amazon. Other than for those meetings with Amazon teams, there was little need case for us for Chime above & past Zoom or Meet.

Priyam

Verified reviewer

Financial Services, 51-200 employees

Used daily for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed July 2023

Single solution for both Internal & external communication

Amazon Chime removes dependencies on multiple applications. It has combined chat & meetings & also supports dial-in & in-room video conference which are suitable for external communication.This single application is sufficient for all our communication needs!

PROS

It easily integrates with external tokenizers to implement multi factor authentication.Chime has a dedicated management console for implementation of policies.Chat & meetings are present in two different tabs under the same application.

CONS

Poor performance on weaker internet connection.Based on the 'pay as you go' model of subscription. For any requests, we have to contact the support team.

Brittany

Accounting, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed January 2020

Chime could be great but needs some attention it seems

It got the job done for the period we received it free through our Vonage account however, we didn't feel the need to stay with it when leaving vonage because of the functionality not being great.

PROS

Chat and internal team calls worked seamlessly and were easy. I like that it was backed by such a great tech company as well so you figured it had to be good.

CONS

It truly was very hard to explain to guests joining a meeting how to get into it and then how to download to be able to share screen. It just wasn't self explanatory or easy.

Reasons for switching to Amazon Chime

It came with Vonage for free

User Profile

Aurora

Verified reviewer

Oil & Energy, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2021

A modern collaboration service that integrates conferences safely and incredibly

Amazon Chime is accessible on any smartphone, and your conferences and chats are indeed synced so you can keep in contact. Amazon Chime has been added to our squad as a coordinated approach for performing audio/video interviews, speaking, exchanging files and videos, and even approaching people outside our company. And it has benefited us a lot.

PROS

With Amazon Chime, users can easily hold video conferences, call, conversation, and share files, in and around their company. Amazon Chime is perfect when you have users outside the enterprise to link to the device and not need majority of the program to be downloaded. This is a good touch so even individuals inside the company can have this option if they're using a device outside their usual computer.

CONS

The Amazon Chime isn't really user-friendly. Groups we have conferences with who've never accessed Amazon Chime frequently have trouble connecting to call, particularly when the call is foreign. You've to install Amazon Chime to display your computer screen. Often the program may be slow to respond, and updates end up taking some minutes to synchronize across devices.