All Amazon Chime Reviews

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praveen

Banking, 1,001 - 5,000 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2021

amazonchime screen sharing and online meeting software

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Olga Liliana

Verified reviewer

Computer Software, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2022

Rewev of Amazon chime

PROS

What do you like excellent? I did just like the sidebar panel that displayed all the users gift in the call. The display and characteristic turned into beneficial. That is set the handiest aspect that I liked higher about Chime than different comparable gear.

CONS

system for video conferencing (possible Chime just 'suffered' from being the Nth one instead of the 1st or second) Also it felt like each time it routinely had people be a part of with their microphone on but without pre-warning customers of that so humans much more likely to purpose interruptions. For the primary element even though, it really works like some other video conferencing platform but small things make it my least preferred. What troubles are you fixing with the product? What advantages have you ever realized? It become beneficial for while we had conferences with Amazon information and Redshift teams as virtually that is the inner device of choice for Amazon. Other than for those meetings with Amazon teams, there was little need case for us for Chime above & past Zoom or Meet.

Priyam

Verified reviewer

Financial Services, 51-200 employees

Used daily for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed July 2023

Single solution for both Internal & external communication

Amazon Chime removes dependencies on multiple applications. It has combined chat & meetings & also supports dial-in & in-room video conference which are suitable for external communication.This single application is sufficient for all our communication needs!

PROS

It easily integrates with external tokenizers to implement multi factor authentication.Chime has a dedicated management console for implementation of policies.Chat & meetings are present in two different tabs under the same application.

CONS

Poor performance on weaker internet connection.Based on the 'pay as you go' model of subscription. For any requests, we have to contact the support team.

Brittany

Accounting, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed January 2020

Chime could be great but needs some attention it seems

It got the job done for the period we received it free through our Vonage account however, we didn't feel the need to stay with it when leaving vonage because of the functionality not being great.

PROS

Chat and internal team calls worked seamlessly and were easy. I like that it was backed by such a great tech company as well so you figured it had to be good.

CONS

It truly was very hard to explain to guests joining a meeting how to get into it and then how to download to be able to share screen. It just wasn't self explanatory or easy.

Reasons for switching to Amazon Chime

It came with Vonage for free

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Aurora

Verified reviewer

Oil & Energy, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2021

A modern collaboration service that integrates conferences safely and incredibly

Amazon Chime is accessible on any smartphone, and your conferences and chats are indeed synced so you can keep in contact. Amazon Chime has been added to our squad as a coordinated approach for performing audio/video interviews, speaking, exchanging files and videos, and even approaching people outside our company. And it has benefited us a lot.

PROS

With Amazon Chime, users can easily hold video conferences, call, conversation, and share files, in and around their company. Amazon Chime is perfect when you have users outside the enterprise to link to the device and not need majority of the program to be downloaded. This is a good touch so even individuals inside the company can have this option if they're using a device outside their usual computer.

CONS

The Amazon Chime isn't really user-friendly. Groups we have conferences with who've never accessed Amazon Chime frequently have trouble connecting to call, particularly when the call is foreign. You've to install Amazon Chime to display your computer screen. Often the program may be slow to respond, and updates end up taking some minutes to synchronize across devices.

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Syed

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Host Meetings and Chat real time.

Amazon Chime saves your chat with anyone and everyone throughout your tenure at the organization in the sequence of your most recent conversations.

PROS

The search function and the " read " feature.

CONS

Chats did get stuck sometimes. But, its bound to happen when everyone uses it at the sametime.

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Mirza Abdul Ghafoor

Verified reviewer

Staffing and Recruiting, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed January 2023

Amazon’s Benefits.

We are running a organisation where Amazon chime has been registered tered and subscribed by our company to manage the easy and ongoing work flow throughout .

PROS

I like smooth and fast user interface of Amazon Chime on both desktop and mobile phone is pretty awesome.

CONS

Nothing as such but would recommend people and educate themselves about the existence of Amazon chime other than others companies

Isabelle

Entertainment, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2023

Technology to make your life easier

PROS

I love that it is easy to use and the price.

CONS

somehow it was lagging but I am not sure if it is the product or the power of my internet connection or the device on which I was using.

Anonymous

1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

User friendly

Well suited for online meetings, presentations, or just chatting with friends or family.

PROS

It`s very easy to use for joining online meetings. High-quality video and reliable platform.

CONS

The free version is good but you have to pay so much more for additional features.

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Roxana Georgiana

Verified reviewer

Computer Hardware, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2021

Employers can use it to track employees presence

PROS

Easy to use, can be understood logically. Has a lot of tools included and has a fancy interface. I used it while I was working for Amazon. You can have a call and a chat using the same app.

CONS

Can be a way to check employees presence at work.

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Assem

Verified reviewer

Telecommunications, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2022

Chime Impact

fast, quality, performance that was a good impact

PROS

the ease of use, simplicity, fast connection, quality of communication

CONS

chatting as the chat doesn't emoji to express or the adjustment that can be done

Angie

Defense & Space, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Amazon Chime fits purpose well~

User friendly so far.

PROS

Easy to join in No app required Option to blur background Super user friendly

CONS

We’ve only used this 3 times but so far we all dig it!

Reasons for switching to Amazon Chime

Office manager made the choice after most of complained that Zoom wouldn’t connect.

Chelsey

Environmental Services, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2023

call me chime me if you wanna reach me

PROS

It was accessible everywhere, very convenient. Its very professional, compared to like slack, no emoji's. I don't have people just sending thumbs up, they will have to write out a response. The noise for chime is very soothing.

CONS

it's boring to look at, very plain jane.

Prajwal

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

The best platform for communication with the team in any organization.

My overall experience with amazon chime in the past 2 years has been amazing.

PROS

Amazon is chime is very easy to use and the user interface is very friendly, all the major options like audio and video settings are directly accessible from the home page making it very comfortable and user friendly.

CONS

Amazon chime is overall amazing to use but a few themes added to it would make it even more attractive.

Markus

Design, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed October 2020

Amazon Chime is a no frills instant messaging and meetings platform

Overall I quite enjoy using Chime and it is integral to my daily workflow.

PROS

Amazon Chime is simple to use and has a clean interface. Navigating the menus and features is very easy and intuitive.

CONS

I would like the ability to be in multiple meetings at once, with the option to switch audio or video between meetings. The automatic availability feature can be buggy.

Stephen

Retail, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Amazon Chime For Customer Service

My overall experience is that Amazon prime is a finely tuned machine and does exactly what it was designed to do.

PROS

I like the Amazon trying because you could communicate with the team and the team leaders to get advice or give advice. It was a great way to keep your day moving in the right direction and get help when needed.

CONS

Did not really have any issues with chilling everything went very smooth and amazingly good.

Purna

Information Technology and Services, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2022

Good collaboration tool

PROS

You can chat with various teams and tag all team members. Calls are very easy to setup

CONS

There are no breakout rooms unlike zoom, hence challenging for larger groups.

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

FUNCTIONALITY

2

Reviewed January 2020

Chime - It had lots of bugs and we were unable to use

PROS

Since we were using AWS, it was completely integrated with our work environment.

CONS

It was one of the worst conferencing tool we have used. It used to crash during call and sometimes used to hog all the cpu resources. Mostly everyone complained not able to join the meeting on time as the software didn't launch the meeting.

Mike

Computer Software, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed December 2020

Very Reliable, Highly Recommend

PROS

Having a reliable and highly functional communication service has worked wonders for myself and my sales team. The ease of use in my daily workflow has greatly improved since we implemented Amazon Chime.

CONS

As of now, we have not run into many issues since we began using this service. Would highly recommend for any sales team looking to streamline communication processes with their customers.

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2022

I like it

I can have my meetings without problems

PROS

I like it because I can have my meetings without problems

CONS

there is nothing i don't like...........

Shelby

Information Technology and Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Amazon Chime has made video meetings easier

Amazon Chime has definitely helped in the business meeting department especially due to the current pandemic. It has made business meetings via video much easier.

PROS

Amazon Chime has made life easier for our business meetings. It is easy to use, easy to install and makes video conferencing for a business meeting much easier.

CONS

I have found no cons with Amazon Chime as of now, but can update as we continue to utilize the service for our business meetings via video.

Pamela

Veterinary, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2021

Check out Amazon Chime for online meetings

PROS

I like Amazon Chime because it is easier to set up and very user-friendly. We have a few meeting attendees that are not the most tech-savvy but it matters not. Chime is super easy to use and understand and I would recommend it to others.

CONS

The video seemed to lag a bit initially but straightened out by the end of the meeting. Might have been a connection issue on our end but was not sure.

Anonymous

5,001-10,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

CONVENIENT TOOL FOR LARGE COMPANIES

My experience has been positive. I highly recommend this software to large companies.

PROS

I love that all of our offices can connect from every location. We are able to meet face to face and share reports easily and quickly with no glitches. We can also set reminders on our phones so that we remember when the next meeting is.

CONS

There is nothing I dislike about this software.

User Profile

Shubham

Verified reviewer

Media Production, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Best App for Office Meeting

Overall good product from amazon and it's improved day by day.

PROS

I use it for video conferencing and their video and audio quality is best if your network is not properly working.

CONS

Not all the people use chime so this is not good for me and sometimes noise cancellation feature not work properly.

Daniel

Information Technology and Services, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2019

New User to Chime - Very Happy

PROS

I started using Chime about a month. Between the easy to use interface, integration into some existing applications, and the mobile application, I love it!

CONS

I am a fairly new user and have not found any negatives. I feel I have used it pretty extensively and it has held up great.

Showing 1 - 25 of 118 Reviews