Webex Software

FrontRunners 2021

About Webex

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience. Seamless collaboration across devices, locations and organizations •Use any computer, tablet, phone, browser or Cisco devices to connect •Collaborate with people outside your organization as easily as those inside •Minimize app switching with bi-direction integrations with other popular business apps Make collaboration more interactive and engaging •Reduce disruptions with background noise removal and voice enhancement •Enable audiences to share their reactions with animated emojis and gesture recognition •Improve audience engagement with next-gen dynamic polling and Q&A by Slido •Customized the stage layout to focus on the conte...

Webex Pricing

Basic Plan: $0/mo - HD meetings with up to 100 people, screen sharing, and a personal room. Meet Plan: $13.50/mo - Premium meeting features HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. Meet + Call Plan: $25/mo - HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. A cloud-based phone number for each license, phone menus, extensions, & more. Contact Webex at https://www.webex.com/contact-sales.html for more information on pricing, and for custom enterprise plans.

Starting price: 

$13.50 per month

Free trial: 

Available

Free version: 

Available

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Webex User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4.5

Showing 1 - 5 of 6,138 reviews

Vevinkumar

Company size: 10,001+ employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

February 2021

Solid and Reliable Online Meeting Tool

User Profile

Ernesto Alfonso

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Religious Institutions

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

April 2022

Alta calidad

La conectividad fue posible gracias a Webex, pudimos crerar diferentes salas virtuales de reunión, continuar con la escuela online y conectar alrededor del mundo.

Pros

Tiene una gran estabilidad, es muy completo y funciona de maravilla.

Cons

La implementación es complicada, hay que crear cuentas personales, descargar un software y saber dar inicio a las sesiones. Requiere capacitación.

Reasons for choosing Webex

Porque souciona los problemas de conectividad y es mas estable, permite crear distintos salones.

Reasons for switching to Webex

Por la calidad de comunicación tan estable y buena.

Muneer

Company size: 51-200 employees

Industry: Consumer Goods

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

April 2022

A worthy opponent for Zoom

Overall Webex is a solid meetings software and I can see myself using it for several years to come.

Pros

I use it as my day to day meeting setup for official and unofficial work. What I like I that it is very easy to use and not tht tech savy type softwares I have used in the past.

Cons

What I don't like is the pricing, it is a bit on the higher side.

Reasons for choosing Webex

It had more functions and can accommodate more members.

Reasons for switching to Webex

Webex can accommodate more members.

User Profile

David

Verified reviewer

Company size: 201-500 employees

Industry: Staffing and Recruiting

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

April 2022

Good for legacy but now there are apps better than Webex - "To be honest"

Overall now, we just use it sometimes just for meeting. We have switched to MS teams and it is goos and working fine. A bit less on AV from Teams but its ease of access, user interface and user experience is very much more good than other applications.

Pros

Webex by Cisco almost started a new trend in the AV communication and then later onn group meeting and then went uptill webinar, but as we got modernized webex did not. It added many new features to the application but probably in the older style where they did not keep an important thing in mind that is ease of access. The more features were added the more complex they made it to work. Still i would suggest if your work is realted to AV services only with WEBEX then you would not get a better application that this.

Cons

The time when Webex started putting in new features, they missed ease of access and sometime the dropdown were too complex that not for everyone but middle aged people like 45-50 years working corporate employees found it too tough for them to use or understand the new features that was introduced. Still on AV part, I am the biggest fan of Webex and still for our candidates interview we use Webex for other things we opted for other products like internal meetings and internal chats and communication.

Reasons for switching to Webex

It was good for a start up company but later we need ed more features.

Anonymous

Company size: 1,001-5,000 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2022

Cisco Webex - A leading video conferencing and online meeting platform.

My experience is great with webex except the slow startup issue of webex ( It might be due to low RAM of my device). I used webex for college lectures during my 4th year of engineering and for team meetings, online presentations during my internships and online interviews for placement. I highly recommend this platform.

Pros

High Quality audio and video support, because quality is very important when it comes to critical customers meeting and team meetings. and other features like screen sharing, screen mirroring. and the best thing is that unlike other video conferencing softwares webex works really good for low bandwidth also.

Cons

Cisco webex is taking much more time to load and start the meeting and takes more than usual time to update.

Reasons for switching to Webex

Cisco webex is more secure and safe platform than zoom, and also the webex is the big market leader in video conferencing solutions and most of the people are using it.

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