Webex

RATING:

4.39

(6775)

About Webex

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience. Seamless collaboration across devices, locations and organizations •Use any computer, tablet, phone, browser or Cisco devices to connect •Collaborate with people outside your organization as easily as those inside •Minimize app switching with bi-direction integrations with other popular business apps Make collaboration more interactive and engaging •Reduce disruptions with background noise removal and voice enhancement •Enable audiences to share their reactions with animated emojis and gesture recognition •Improve audience engagement with next-gen dynamic polling and Q&A by Slido •Customized the stage layout to focus on the conte...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Webex Pricing

Basic Plan: $0/mo - HD meetings with up to 100 people, screen sharing, and a personal room. Meet Plan: $13.50/mo - Premium meeting features HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. Meet + Call Plan: $25/mo - HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. A cloud-based phone number for each license, phone menus, extensions, & more. Contact Webex at https://www.webex.com/contact-sales.html for more information on pricing, and for custom enterprise plans.

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Available

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Webex Reviews

Overall Rating

4.39

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for Webex

1 - 5 of 6,767 Reviews

Melissa

201 - 500 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed September 2022

WebEx Training for Govt. use

User Profile

Vadiraja

Verified reviewer

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed August 2020

One of the best, could be better

So far, the experience with the application is really good compared to other ones which I have used. So thanking the team for this and hope they still update it better than what it is today so it can reach the level which we expect from it in upcoming years.

PROS

> The primary option which I liked really in this software is connectivity from other sources like mobile phone or other for audio connections which helped me a lot whenever I was stuck in the less internet connection speed. > Webex is so far the best one I have ever seen where the speed and ease of use is on the stake here. The ease of use as I mentioned really applies to this since as soon as the connection has been done, the options to join the meeting and the security it applies to the meeting is the one I like the most. > Other than that, the speed as mentioned before, even in the low internet speeds, the lack of any lag makes this application the most I used ever.

CONS

There is really less things which I don't like about this software which is desktop application readiness. Whenever I always connect through the desktop application, sometimes it takes a lot of time to join the meeting which would result in some of the escalations which you can get in your professional life. I hope this would be made better in the upcoming versions.

Reason for choosing Webex

The versatility and the easiness which the application suggests is really important and made us pick this application in front of so competitive other ones.

Reasons for switching to Webex

We actually made the switch since we had some meeting with the outside of the organization which is better in case of webex compared to the one we previously had i.e., Skype. So we had to select the one which helps the team during the important external calls.

Sandeep

Education Management, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2023

Enhancing Academic Collaboration With Webex

Webex is a valuable tool for academic institutions looking to conduct virtual classes, meetings, and webinars. Its scalability, security features, and integration with other tools make it a popular choice for teachers.

PROS

Webex is a video conferencing and collaboration platform that is widely used by academic institutions around the world. It allows teachers to conduct virtual classes, meetings, and webinars with students and colleagues, enabling remote collaboration and communication.One of the major advantages of using Webex is its scalability. It can accommodate large numbers of users, making it ideal for conducting webinars or online classes with a large number of participants. Additionally, it has various features such as screen sharing, recording, and interactive whiteboards that make it easy to collaborate and present information effectively.Another benefit of using Webex is its security features. It provides end-to-end encryption for meetings, which ensures that conversations and data shared within the platform are protected from unauthorized access. This is particularly important for academic institutions, which deal with sensitive data such as research papers and student records.

CONS

It offers a free version with limited features, but, the full-featured version comes with a significant price tag. Webex provides a wide range of features, it can be difficult to navigate for users who are not familiar with the platform. This may require additional training.

Kaitlin

Civic & Social Organization, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2023

Easy but flawed

Flawed but has the right idea

PROS

It had things all organized and easy to navigate

CONS

It kept. Cutting out and video wasn't working

Arpan

Events Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Effortless File and Screen Sharing: Streamline Collaboration with Webex

I like Webex because of its wide range of features and ease of use. It allows for easy collaboration between colleagues, even across different countries. With the ability to set up a meeting in minutes, it eliminates the need for long setup times before meetings. The interface is also incredibly user friendly and intuitive which makes it easy to learn how to use quickly. Additionally, I really appreciate that it offers both video conferencing and instant messaging capabilities, allowing users to have more than one way of communicating with each other. Webex has robust security features such as built-in encryption and password protection which give me peace of mind when using the platform for sensitive conversations or data sharing. Finally, I love that Webex integrates with many third-party tools like Dropbox or Google Drive so teams can share documents easily during their virtual meetings without having to switch applications constantly. All in all, Webex is an excellent tool that enables efficient remote collaboration while keeping everyone secure at the same time!

PROS

1.Easy and convenient file sharing.2.Seamless screen sharing during meetings.3.Remote access and control capabilities.4.High-quality video conferencing.5.Reliable and stable platform performance.6.User-friendly interface and intuitive controls.7.Interactive collaboration tools & Robust security features.8.Integration with other productivity tools and applications.9.Excellent customer support and technical assistance.

CONS

Webex's seamless experience and robust features have significantly improved my ability to collaborate, communicate, and engage with others, making it an invaluable tool in my professional endeavors.