Ratings & Reviews

Overall Rating

4.66 / 5 (9,606)

4.37 / 5 (226)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 28, 2020

May 26, 2020

Pros/Cons

  • Pros

  • It's very easy to use and the customer service is great

  • This suite does more than I could ever use for my business needs and at an excellent price. Everything works seamlessly and is easy to use.

  • Cons

  • The functionality is fine and works well... but the user interface is a little bloated and some of the menus are not very intuitive.

  • Everything is good, just do not like the spelling editing part as bold whose keyboard use is not the same as using windows

  • Pros

  • It continues to be extremely reliable for our company. Works when other apps struggle.

  • This program is simple to use and streamlined. I love how it is integrated with Glip and the phone provider.

  • Cons

  • I think it is a very easy software. i just remember linking the free trial id and registered id linking was tough for a friends

  • Sometimes, in the voicemail message in my email it will show me what the customer has said in text, and other times it does not. Its not too much of an issue, but do wish it was more consistent!

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots