About Google Meet

Google Meet is a video conferencing app. It is the business-oriented version of Google's Hangouts platform and is suitable for businesses of all sizes. The solution enables users to make video calls with up to 30 users per high-definition video meeting.

The app allows users to join pre-scheduled meetings from calendar events, choose a link, enter meeting code and even dial in from their phones if the invitation includes a phone number. Google Meet integrates with G Suite versions of Google Calendar and Gmail and shows the complete list of participants and scheduled meetings. It shows a "join" button for users to connect to the meeting and provides options to mute and turn off the video during the meeting.

Google Meet allows users to dial in phone numb...


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Supported Operating System(s):

Web browser (OS agnostic)

8,696 Reviews of Google Meet

Average User Ratings

Overall

4.46 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(5,057)

5,057

4 stars

(2,709)

2,709

3 stars

(786)

786

2 stars

(106)

106

1 stars

(32)

32

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 8696 results

April 2020

Pat from Maine Cottage Keepers

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

April 2020

Video Conference from Gmail

I use a variety of collaboration tools, but my regular go-to tool is meet.google.com. Also, since Google upgraded Hangouts to add a phone number option, it's become a possible to use with everyone, regardless of someone's firewall settings.

Pros

Hangouts Meet is already available from within Gmail. It's simple to add to a meeting invitation from Gcal or to launch for impromptu meetings from the G-Suite launchpad.

Cons

Many large organizations have firewall settings that block this tool. Also, Google definitely is no longer a privacy advocate, so be aware that your call.video is stored on one of their servers for their purposes. Finally, while this is all browser-based on Macs/PCs, it is a resource hog, but not as bad as Webex.

Reasons for Choosing Google Meet

It's free and simple to use. For specific scenarios, I do sometimes use other options.

June 2020

Nadir from University of Pennsylvania

Verified Reviewer

Company Size: 10,000+ employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

3.0

June 2020

Google What?

I have loved using Google Meet. I have used it for my students, and for my family. It is a simple tool that works with any modern browser, and it has apps for mobile platforms that work pretty well. The self-preview window is tiny, so that takes some time to get used to.

Pros

This tool is built seamlessly into the Google Suite, so if your organization is a GSuite organization or if you are a Gmail user, you have access to this, free of charge, and it works very well. The controls are quite straightforward. The tool is not very feature rich, but whatever it does, it does well. The integration with Gmail came a little late, and was largely in response to Covid19, and before this the tool was only meant for enterprise users.

Cons

Google's messaging and meeting platform is full of confusion. The fact that I started out thinking I was writing a review for Google Hangouts and then I ended up on the Google Meet review page is a good summary of this bungled world of messaging. Google is not a reliable company when it comes to communication. They have gone back and forth on Hangouts, Meet, Messenger, Wave, Plus, Duo, Allo... you name it, they have it, and nothing has really lasted forever. Google Meet works for now, but who knows where it will be in a year!

March 2019

Zach from Zip Bookings

Verified Reviewer

Company Size: 2-10 employees

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

2.0

Functionality

3.0

March 2019

Google needs to make a decision

Pros

I initially installed Hangouts because it was the only way I could receive text messages inside of my office, which has terrible reception due to all of the sound insulation (we do voice recordings in-house.) It was a SAVIOR when it first came out because Google was one of the only companies supporting Wifi calling and texting. I also liked that I was able to have Hangouts to route multiple numbers (I'm in NYC and LA.) When it first came out, Hangouts was completely innovative.

Cons

Google has too many departments designing conflicting products instead of putting all hands on deck to work on one piece of software. Google Chat? Wave? Plus? Hangouts? It's insane. I pay for GoogleFi now with the express interest of using hangouts, so I can get texts on my computer. But when I try to load it on my Google Pixel, it's slow - like, "1997 loading a JPG-level" slow. I don't trust that many of my texts are going through and that I am receiving them. Sometimes a message that a friend sent a day before comes to me in the middle of the night. It feels like Google is phasing this out, but it is unclear what the replacement will be. I am so horrified that I might honestly just switch plans. Now that young people use texting as their exclusive method of communication, I have found that this is hurting my social and business-life. It's pretty pathetic that Facebook Messanger - a free service - is more reliable than Hangouts, a product that I now technically pay for as a GoogleFi subscriber. I am losing faith in the Google Brand because of this product. And because many users do not pay for Fi, they provide almost no customer service for Hangouts, because they are overwhelmed with complaints from their free users.

April 2020

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2020

Google Hangouts! Give it a try, you'll love it!

Overall I loved using google hangouts! It's clean, fast, responsive, good quality video and audio calls and my students love it. Seeing both email and chat's also in Gmail has also been a cool feature just another part of the synchronicity. A great product that is available for free and a product that should be used by everyone.

Pros

In the past I've used many other video conferencing platforms such as skype, zoom or even Whatsapp, but recently I made the switch to use Google Hangouts to communicate with students and I have to say I love it. During these tough times it's hard to meet students and I've committed to doing online teaching and using google hangouts. It syncs up very smoothly and easily to your google account, receiving notifications and messages to any of your devices connected to your google account. It has a very clean and simple interface that can be used very easily in a professional setting. It has great quality in transmitting, voice and video output and the best part about this product is that it's completely free.

Cons

I have no cons regarding this software, my only issue may be that hangouts is not as popular as some of the other video conferencing software's out there. Also maybe a potential negative is the ability for video calls to be automatically recorded and an option for me to download said call afterwards would be a great addition. Hopefully with this review and others I can get more people to use this software for all their needs.

Reasons for Choosing Google Meet

Due to Zoom's safety and security risks of it's data. Also due to the fact that Google Hangouts has a much cleaner interface, better synchronicity and my students have found this to be much easier to use.

May 2020

Shahzad from Shahzad R, Khan Legal, PLLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Another Video Conferencing Solution

My usage of it is to simply connect with the client, conduct a consult with a potential client. It accomplishes those tasks for me easily.

Pros

This is again a great video conferencing solution. Now that we are living under a pandemic and we have had to shelter in place for a period of time, this is another software solution that has been helpful in connecting clients and potential clients with my office. It is very reliable. I have never had any issues with the broadcast of the video between myself and the client. It is another option in the many video conferencing solutions available for businesses during the pandemic. I have to keep my video conferencing solutions open as clients and potential clients may not have access to other video conferencing solutions.

Cons

There is nothing about the software application that I do not particularly like or have a specific problem with. It works great for its intended purpose and the purpose of my business. That is what matters to me.

Reasons for Choosing Google Meet

I use this software application in conjunction with other software applications for video conferencing. I try to use Google meet more often, especially when all the security issues came to light about Zoom.