GoToMeeting Software


GoToMeeting is video conferencing and collaboration software that can launch meetings from various locations such as email, Microsoft Office and instant-messaging tools. The solution is suitable for businesses of all sizes and can be deployed both in the cloud as well as on-premise.

GoToMeeting enables users to organize, invite and attend online meetings, presentations, trainings and video conference calls. Customers, colleagues and prospects can view any application on users’ PCs. It’s HDFaces video conferencing functionality can share up to six high-definition video feeds per session.

GoToMeeting provides features such as synchronous editing, project management, cooperative writing, minutes management, invitation management, two-way audio and video, chat and messaging. The solution offers a free mobile app that can start an instant or scheduled meeting from devices such as Windows phones, iPads or iPhones.



3,057 Reviews of GoToMeeting

Overall rating

4.45 / 5 stars

Filters:

Showing 1 - 20 of 3,057 reviews

January 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Good tool for long-distance meetings

Pros

GoToMeeting is an indispensable tool for companies that need to connect with collaborators and clients in other parts of the globe.

Cons

Nothing. The software delivered exactly what I expected every time I used it.

January 2019

Dealdiane from NetPotential

Company Size: 2-10 employees

Review Source


Ease-of-use

3 of 5

Functionality

3 of 5

January 2019

Works as expected but basic plan is lacklustre compared to other competitions

Pros

Works as expected. You sometimes get connection issues but can't blame the service completely as it may have something to do with our network config.

Cons

Starter plan is not as impressive compared to competitions. They need to up their game if they want to stay on it.

January 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Easy way to connect treatment teams

Pros

Easy to use call in. Good quality. I have never had a problem connecting. It seems like even the least technical people connect comfortably. It makes talking in a group conference call a lot more professional.

Cons

Most people opt to use voice only and that makes it seem a little more disconnected.

January 2019

Brandon from Articulate

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Love GoToMeeting!

Pros

This product is always great to use and very easy.

Cons

Really nothing. It’s fast, great UI and overall awesome

January 2019

Hasham from IT Company

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

January 2019

Best software for meetings

I always had a good experience with this software, i do lessons on it, and i really enjoy it.

Pros

I use this software for lessons , so it's perfect and I reccomand to the friends also, great software

Cons

For me there is no least thing about the software

January 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

January 2019

Works well for conference calls

Pros

I found the setup to be smooth & easy. It installs a quick app then launches very quickly. It included all the features I needed to conduct a meeting smoothly and feels more professional than Skype.

Cons

I'd prefer if you didn't have to install anything and it was just web based.

January 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Functionality

3 of 5

January 2019

Great for Webinars

Pros

Always seems to work. used it in college, graduate school and for professional webinars. Get's the job done.

Cons

The sound can be off even when the connection is strong for all parties.

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

January 2019

GoToMeeting Review

Pros

The ability to share the screen with anyone who is on the call

Cons

There is little not to like. Forced to list, the connection can be lost inexplicably, although not frequently.

January 2019

Ben from Medical Practice

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

January 2019

A nice teleconferencing solution for business

Pros

Easy to share content and run a meeting with this software.

Cons

Downloaded client asks frequently to be updated.

January 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

January 2019

Standard for teleconferencing for meetings

Pros

Easy to share information and many are comfortable using this software.

Cons

Constantly downloading the client to use the software.

January 2019

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

4 of 5

January 2019

Good platform, but there are better

Pros

Company I work for used to use GoToMeeting. We switched because of glitches. I will say, however, there are platforms that are worse as well as some that are better. I currently use GoToMeeting when attended a weekly external meeting. Haven't had any issues with the web client.

Cons

Most of the glitches we experiences were in the actual plugin, not the web client. Sometimes the meeting would freeze, wouldn't allow others in.

January 2019

Rolly from Globant

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

3 of 5

Functionality

3 of 5

January 2019

Good tool but not the best for Meeting

Pros

it's good software but there are better and free.

Cons

Like an user we were some problems like slowness and others problems.

January 2019

Marianne from Waterways

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

January 2019

GoToMeeting is a Fantastic Remote Conferencing Option!

We have several team members that work remotely. Daily/weekly meetings are not an option for those that are not local to the main office. Being able to conference our remote team members in for all of our office meetings is imperative to ensure that everyone is on the same page at all times and to discuss any issues that may arise face to face. GoToMeeting is essential software for the success of our team!

Pros

Easy to use, easy to connect, great video resolution and sound, no glitches or delays, ability to have a shared screen.

Cons

It was difficult to find pricing for continued use after the free trial without contacting the number on the website.

January 2019

Antony from Geolabs Solutions Company Ltd

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

The Best Tool to Conduct Essential Meetings or Trainings Remotely

GoToMeeting has boosted the way we do business. We use it for trainings and remote meetings, which enhances efficiency.

Pros

I can share links with anyone and from any place an invite them to an ongoing meeting conducted through this tool. It facilitates remote online meetings, which breaks distance barriers. You can conduct a meeting from wherever yo are using this tool and invite anyone from any corner of the world to join either via phone or laptop.

Cons

The links that are shared to join online remote meetings cannot be used for more than one day. They expire on that day. So you have to get other links to invite people to remote meetings on the following day.

January 2019

Jodylynne from Jordan Team Properties, LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

GoToMeeting is my favorite meeting platform

Pros

I really like that as a Realtor I can setup a meeting with my team virtually and we all feel like we have communicated well during the meeting with each other and had good productivity. It's super easy to setup and get an access code to schedule a meeting and send to your team with a time. They just call in by phone number provided, use the app or by computer. So theirs no reason for someone to not make it to a meeting with those fabulous options.

Cons

The only complaint I have is that sometimes it's a little hard to hear if you have a bad connection when calling in to their server, works better by computer.

January 2019

Philip from University of Missouri in St Louis

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4 of 5

Functionality

4 of 5

January 2019

GoToMeeting helps my team meet remotely on all kinds of computers.

Pros

GoToMeeting is helpful for our team to connect. We all work remotely a lot, so we can connect easily on this. Also, we use it for small webinars with partners we work with.

Cons

Sometimes we’ll lose our connection when we’re all on the line, and we have to reset our meetings. Otherwise, no other cons.

January 2019

karlo from SPI Global

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

January 2019

Meeting with ease

its like i'm meeting the person in front of me even though we are really apart. all functionality needed can be seen on this gotomeeting even remote desktop! that's cool!

Pros

i can do meetings wherever i want. its very flexible. either by phone, cellular phone or even the laptop it self you can fo meetings with your clients

Cons

we can't use the same link of goto meeting for the next day. for example. we had a meeting with client today. but the next day. the link that we use is not accesible anymre

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

2 of 5

January 2019

GoToMeeting has to Many Problems to Bother With

GoToMeeting has been a disappointment and we will be looking for other solutions such as Google Hangout as soon as possible.

Pros

GoToMeeting does get one thing right - organizing meetings with many people is simple.

Cons

I have had sound quality issues, connectivity issues, and the interface can be confusing. What's the point of an online meeting platform if you can't actually meet?

January 2019

Tori from Washington Spirit

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

5 of 5

January 2019

Group Meeting Success

Pros

I liked that we could discuss documents while looking at the actual document that was being spoken about. It enabled the meeting to be more productive.

Cons

It was difficult to understand who was speaking at all times. People had trouble signing into the meetings which delayed things a bit.

January 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

January 2019

Great for teams, not so great for customers

Overall, I'm happy with GTM for collaboration with my coworkers.

Pros

I love how easy GoToMeeting makes conference calls. It has all of the features I need, from screen share to call recording to chat and video. We can easily schedule calls for the future and provide multiple ways for people to join the conference from anywhere.

Cons

What I don't like is that if your customers are not too tech savvy, you will spend a significant chunk of time troubleshooting/supporting them in how to access the call. Moreover, when people join via call they may not be aware that they can't see the presentation unless they are at a computer. It just makes customer calls and interviews a bit challenging and is not my favorite solution for that type of work.