GoToMeeting Software


 

GoToMeeting is video conferencing and collaboration software that can launch meetings from various locations such as email, Microsoft Office and instant-messaging tools. The solution is suitable for businesses of all sizes and can be deployed both in the cloud as well as on-premise.

GoToMeeting enables users to organize, invite and attend online meetings, presentations, trainings and video conference calls. Customers, colleagues and prospects can view any application on users’ PCs. It’s HDFaces video conferencing functionality can share up to six high-definition video feeds per session.

GoToMeeting provides features such as synchronous editing, project management, cooperative writing, minutes management, invitation management, two-way audio and video, chat and messaging. The solution offers a free mobile app that can start an instant or scheduled meeting from devices such as Windows phones, iPads or iPhones.

 

GoToMeeting - Enter meeting
 
  • GoToMeeting - Enter meeting
    Enter meeting
  • GoToMeeting - Multiple devices
    Multiple devices
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

754 Reviews of GoToMeeting

 

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Software Advice Reviews (75)
More Reviews (679)

Showing 1-20 of 75

rosie from wonderland developmental center
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Unparalleled Online Meeting Solution

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

There is a reason that GoToMeeting is the best in the market. Their tech support and customer service is phenomenal. I frequently use this product attend meetings with colleagues or for business development webinars and teaching sessions. It's so simple to use, intuitive, and I have never had any issues logging into a meeting that I needed to attend. The HD video is high quality for those meetings when you need to see the people you are communicating with.

Cons

This product is the best in the market, so it is priced higher than some competitors. We are a smaller sized organization so sometimes the cost is steeper than I'd like it to be.

Review Source
 
 

Brian from Family Health Services Darke County
Specialty: Health Care / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Great Conference Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

GoToMeeting is an easy to use web conferencing tool. We are able to pull 4 locations together for meetings saving us drive time and expenses. Sharing the screen and controls makes presenting easy.

Cons

The one feature this software lacks is the ability to transfer files between the attendees. When GoToMeeting is used for troubleshooting it would be useful to transfer files.

Review Source
 
 

Mayling from Ciexpro
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

GoToMeeting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's really easy to use, and it gives you a lot of features to work with on live session classes which for my company was vital.

Cons

The only thing with this software was the pricing range was a little bit out of our budget, and their plans didn't meet our needs.

Review Source
 
 

DARRELL from ELINCO INTERNATIONAL INC
Specialty: Distribution
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

GoToMeeting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

use it because I have to.

Pros

Easy to sign on and update profile details. Multi-user platform and that allows for the organizer to delegate assignements.

Cons

Takes too long to log-in and check participants into the meeting. Site crashes too often for me and my team.

Review Source
 
 

Chris from EHS
Specialty: Construction / Contracting
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Close to being in the same room

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

You can do almost everything you could do in person other than shakes someone's hand. I love it for group tasks and use it for every meeting possible.

Cons

It can be a little cluttered at times, but that's the only issue I can think of. If you had multiple monitors it might not be an issue.

Review Source
 
 

Felix from corporación Estelio
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Is a complete communication tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

the experience as a user is fantastic, you can do many interesting things in real time, make it easy and stimulate the interaction between participants.

Cons

you must do pilot tests before using the tool, in some cases there is a deficiency in the quality of the video or audio ... generally derived by the incompatibility of the operating system or driver (version)

Review Source
 
 

Aimee from Computer Software
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Pretty simple to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Chat abilities are available should you have an issue logging into the meeting. Easy to send links to the meetings to groups of people and you have the ability for audio plus video in these meetings.

Cons

Each new update moves or renames features making it a little confusing at first but once you find what you need you can move with ease.

Review Source
 
 

Hardik from Mediscribes, Inc.
Specialty: Health Care / Medical
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

For Business Meeting - Switch to GoToMeeting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use, Quality of Audio, Video, and Screen share is good.
Presenter can easily play or pause the screen.
Users can use chat feature to send privately or public messages.
Recording feature.

Cons

GoToMeeting recording converter take too little longer to convert the recorded video. Only organizer can record the meeting. If two users are using same login credential they both have to record separately (if at different locations).

Review Source
 
 

Paul from IDV Solutions
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

Easy to schedule meetings.. Sometimes flaky

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Setting up a conference call and/or screen share couldn't be much simpler. Login to the website, or desktop client if you've downloaded it and "Meet Now", or schedule in the future. You'll want a decent connection to the internet or you may come across lag in a screen share session and voice quality can diminish.

Cons

If you are on the lower end of a network connection, you can expect to have a 2-3 second delay when taking over the keyboard and mouse from a user. We've also noticed recently that the call quality seems to be flaky.
I personally prefer other services, but this is paid for by the company so it tends to get used more often.

Review Source
 
 

Cassie from Fca
Specialty: Manufacturing
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

April 2018

April 2018

Best video collaboration application I've ever used!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

GoToMeeting is quick to initialize on a computer when joining a call, and that is perhaps one of the most appealing features!

Pros

GoToMeeting is a seamless conferencing solution that works with or without the video conferencing component. Users can dial in via phone and still engage in the conference. It has been lagfree on every call I've been a part of.

Cons

I can't really think of any cons to the software, other than the cost. It can be a bit pricey, however it is a great conferencing solution.

Review Source
 
 

Rachel from Legal Services
Specialty: Legal
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Online meetings conducted with ease

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

GoToMeeting has consistently been easy to use and reliable for both online meeting attendance and hosting.

Cons

I have no complaints about my experiences with GoToMeeting. Any issues that have arisen were resolved quickly.

Review Source
 
 

Mitch from Clum Creative
Specialty: Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Finally! Easy video meeting and conference calling!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is used by so many people, which means you won't need to give everyone a personal tutorial on how to use it. Video meeting and conference calls are now easy.

Cons

Sometimes it's confusing for people to log into the meetings if it's their first time. But after that, it will not be a problem.

Review Source
 
 

Naveed from Technovert
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Very good software for online meeting and conferences

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Relatively good software

Pros

- Easy to use software with excellent and convenient interface
- It has all the functionality you would require for the task

Cons

- An issue i came across is if you pause the screen then sometimes it doesnt resume, we have to start the meeting all over again
- Not very cons in this case

Review Source
 
 

Michelle from Central Kansas Foundation
Specialty: Health Care / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Go to Meeting Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Go to Meeting is easy to use, has great add on features that other services similar to this do not have. Very satisfied with the product.

Cons

We do experience some connections errors from time to time, otherwise its a great product. No other cons to list.

Review Source
 
 

Shivang from Agreeya Solutions
Specialty: Recruiting Agency
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

A reliable and fun software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Good, reliable and fun to use

Pros

Our quarterly meetings are hosted in gotomeeting. It is easy and have all the features that are needed. It displays the name of the person who is speaking and the number from which the background noise might be annoying. Connects easily and usually works smoothly.

Cons

Nothing much to complain. Sometimes there are audio issues when someone in the conference call picks up another call on waiting. Besides that I have not had any troubles with this software

Review Source
 
 

Sachin from Vodia Networks
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Nice alternative to Teamviewer if it makes amendments quickly

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

1) Interface options are pretty clear and easy to use.
2) Can host a meeting for multiple people at once without many audio issues unlike other softwares.
3) Chat option while hosting a webinar did help us at times.

Cons

1) The worst part is that it does not work on a Linux OS. No matter what i tried, every time i try to share screen with a windows user there are no control options anywhere on the screen. But for the windows people it works like a charm.
2) The interface is pretty child like. I mean it could be more subtle than big bubbles all over the screen. It's not bad, but doesn't look professional.
3) The audio options on the right hand side of the window keeps popping up no matter how many times you close it. This was the last time i used this software.
4) Our company have been unable to give services to any windows user, as all of us here use Linux machines and it is a huge troubleshooting task already.

Review Source
 
 

Scott from Zon Engineering Inc.
Specialty: Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Great video conferencing and collaboration solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

GoToMeeting is easy to use and provides users with an enjoyable conferencing experience.

Pros

GoToMeeting works with both computer audio/speakers as well as users calling in by phone. There is minimal to no lag when presenting content.

Cons

The software isn't entirely web-based and does require the installation of a small software package on each individual computer.

Review Source
 
 

Kathy from NSI Group
Specialty: Health Care / Medical
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Makes organizing meetings easy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I've used GoToMeetings on many different occasions. It is very convenient for setting meetings and screen sharing. I've been in GoToMeetings with as many as 10 other people (not sure what the maximum is).

Cons

Our company never purchased this so I wouldn't know of any cons on the consumer's end. Some times I do get disconnected but that can always be a server issue.

Review Source
 
 

Carl from Day & Zimmermann
Specialty: Utilities
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2018

March 2018

Good software for communications

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Simple to use and functional. You can't really go wrong with this one.

Pros

GoToMeeting is easy to setup and easy to use. It makes it very easy for members to login and present and view. There is not much in setting up or attending a meeting.

Cons

Every once in a while we do have connectivity issues in GoToMeeting which can be disruptive, but for the most part it is very steady.

Review Source
 
 

Natasha from Enercept
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

GoToMeeting

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

GoToMeeting has been a great addition of tools for our company. We have five salesmen who are not in the building. GoToMeeting makes it extremely easy to host a meeting with them. An addition is it can be more personable because you can see each other. It has also been great when getting together with customers or dealers to discuss projects.

Cons

Sometimes GoToMeeting glitches. We have had problems with echoing and not getting the number to work at times.

Review Source
 
 
 
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Showing 1-20 of 679


May 2018

May 2018

Great for client meetings!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Gotomeeting has be crucial for meetings with vendors, clients and remote employees. I like that multiple people can call in from multiple different lines. The ability to share screens is also very helpful.

Cons

I often feel like the connection through gotomeeting is not the same as if you were calling directly to a landline. Voices can sometimes be cutoff.

Review Source: Capterra
 


May 2018

May 2018

A must have tool for modern meetings

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's well known, so most in the business world have used it before. The ability to share screen as well as turn on the camera, makes virtual meetings feel more like your in person.

Cons

When someone isn't familiar with the service, getting them set up initially can be cumbersome and frustrating. This is rare, but can happen

Review Source: Capterra
 

Hjalmar from University

May 2018

May 2018

Great for a webinar

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Was comfortably able to participate in an webinar.

Pros

The software is easy to handle and brings you what you need to praticipate in an live webinar. But it does what it says it does.

Cons

I think there is not much more to to but to listen and whatch and comment. At least I don't know of any more features.

Review Source: Capterra
 


May 2018

May 2018

Great tool for video conferencing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Quick easy of conferencing without a need for telephone, as we have prospects spread out globally.

Pros

One of the best things is one can personalize the gotomeeting link when sending out to invitees, so it does not look like a piece of code.

Cons

Needs to improve on video conferencing , there have been issues like it gets slow during video conferencing. Also, need to improve on quality when it comes to video conferencing.

Review Source: Capterra
 


May 2018

May 2018

Great for virtual events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is so easy to use all you have to do is download it and log on as a user, and you can easily send invites too

Cons

My biggest issue is just the clarity of the screen at times, which isn't their fault. There have been the occasional system glitch too

Review Source: Capterra
 

Becca from Vertafore
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

My team uses GoToMeeting to host our online meetings.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Of all the meeting software, this is my favorite to use. When my team has conference calls, we use this software and rarely run into the typical issues with conference call software (bad connections, choppy audio, etc.).

Cons

I don't have any complaints about GoToMeeting! I know they will continue to improve it, which will help me like it even more!

Review Source: Capterra
 


May 2018

May 2018

Excellent!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Makes it very easy to share screens and walkthrough step-by-step with people as opposed to verbally explaining.

Cons

Nothing really to complain about! This product is honestly easy and seamless to use, we love having it!

Review Source: Capterra
 


May 2018

May 2018

Great way to meet with people in different locations.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's a great way to show power points to individuals in different locations. It's easy to send out the link for the meeting.

Cons

I have yet to attend a meeting in which everyone's computer was working and able to attend the meeting. I have to start meetings 15 minutes early just to get everyone eventually together.

Review Source: Capterra
 

Melissa from Suttell & Hammer
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Excellent for Small Conference Calls

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's easy to login and share your screens. I've never had any connectivity or sound issues. I typically call in and don't use the computer microphone feature. Only because my computer microphone is not good quality.

Cons

I haven't come across anything I don't like about the actual software. The only thing I would say is that there is a lot of reading before selecting options when first logging in. Also, the icons on the tool bar aren't very intuitive. Those are both just personal preferences.

Review Source: Capterra
 


May 2018

May 2018

Very user friendly. Simplicity of use once installed and is fairly quick.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's quick and rarely do we every have connection issues. It accomplishes what we need, and I can't think of any time we had an issue with it.

Cons

There really is nothing I do not like. It's efficient, user friendly and helps achieve results. I have had no issues.

Review Source: Capterra
 

Jason from Waves of Faith

May 2018

May 2018

Better than conference calls

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ability to have other attendees see the screen or share their screen. Call quality is better than normal conference calls. Ability to track who is in the meeting and if they leave or not. Can record the meeting for notes.

Cons

Would like to be able to host the recordings for the price that is currently paid. Do not desire to pay a substantial amount more than currently am able.

Review Source: Capterra
 


May 2018

May 2018

Good but disconnection issues

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Ease of communication between branch offices.

Pros

Easy to set up meetings. Easy to get started . I like that I got to test it with a free trail. The company that I had worked for where I used it, liked the product after testing it in the free trail.

Cons

I really wish that the invitation process was easier. That you could have GoToMeeting import your email database to make invites from the software easier. We also experienced connection issues with the software. However, it might have been the equipment and connections in the office that caused it.

Review Source: Capterra
 


May 2018

May 2018

Does It All

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saves time, travel expenses and it's easy to use.

Pros

GoToMeeting is my go-to conferencing solution for every meeting we have. Not only is it easy to set up a large conference call, but it's also easy for those that have never used it on the other end. The only thing to worry about is making sure the users that are calling in have the software downloaded before the meeting starts to minimize delays. Nowadays, GoToMeeting is used by so many companies, it's almost ubiquitous. I never use other software if it's my call or meeting.

Cons

As with any conferencing software, you need to make sure all users download the software prior to the meeting taking place, or it could delay their entry into the call/meeting. Other than that, it's pretty intuitive.

Review Source: Capterra
 

Gabriela from Independent researcher

May 2018

May 2018

Good tool for meetings

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

I like that it is easy to set up in multiple platforms, so your audience can easily access the meetings. It is also easy to share the slides with the audience, and the chat box is useful for questions.

Cons

Not exactly the most versatile tool for presenting, but it is not that bad. The user experience for the viewer compensates the limits on the presentation side.

Review Source: Capterra
 


May 2018

May 2018

Use it to meet with companies over the world.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The fact that you can have a conference call and share your screen with other people all over the world.

Cons

It would freeze at times and change the ownership of the meeting. So you have to give people you log in. Only one person can be using the code otherwise people can get kicked off.

Review Source: Capterra
 


May 2018

May 2018

Serious decline in product in recent times

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

When the product works, it works well; but when the product encounters a slight hiccup it can shut the whole process down (which can be more than just a bummer). The functionality needs to be improved if it's user are to stay with the product. I know a lot of people really value this product.

Cons

Stability, on different devices (mac or PC)/ different networks this software can be very spotty when connecting; audio and video can be very spotty when connection is less than perfect.

Review Source: Capterra
 

Swetha from University of Oklahoma

May 2018

May 2018

Used for remote logins

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is a free tool that has allowed us to remote in and share with clients presentations or share clients screens to work on an issue or show them progress

Cons

Its not the best tool out there that money can buy considering its free but it does get the work done

Review Source: Capterra
 


May 2018

May 2018

the go-to app for web-based meetings and business events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy meeting and webinar management for our customer base and prospective customers.

Pros

GoToMeeting is so common, that there is hardly ever a case where our organization goes to use it with a prospect or customer who doesn't already know how to use the software. Familiarity is key in terms of running meetings smoothly.

Cons

It's too complex for one-on-one meetings. There's just no need to go through the trouble of creating a meeting/link/downloading the app on your browser or desktop to have a one-on-one with someone, because so many products these days have calling and screen sharing built in (Skype).

Review Source: Capterra
 


May 2018

May 2018

Good user experience as a visitor

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I've had several of our vendors use GoToMeeting, and everything's been seamless and easy to use. Options for phone & PC audio are nice.

Cons

It's too expensive for what it does, in my opinion. There are lots of smaller companies doing the same thing for less money.

Review Source: Capterra
 

Cr from Aramark

May 2018

May 2018

Easy to navigate and share

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The thing I like most is simply the ability to share and brainstorm live with others, being able to share screens and view the others ideas is key

Cons

I haven't had and negative experiences with the program so far other than loading times, but that may very well be from my end

Review Source: Capterra
 
 
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