GoToMeeting software


1,764 reviews(4.5/5)
1,764 reviews(4.5/5)

GoToMeeting is video conferencing and collaboration software that can launch meetings from various locations such as email, Microsoft Office and instant-messaging tools. The solution is suitable for businesses of all sizes and can be deployed both in the cloud as well as on-premise.

GoToMeeting enables users to organize, invite and attend online meetings, presentations, trainings and video conference calls. Customers, colleagues and prospects can view any application on users’ PCs. It’s HDFaces video conferencing functionality can share up to six high-definition video feeds per session.

GoToMeeting provides features such as synchronous editing, project management, cooperative writing, minutes management, invitation management, two-way audio and video, chat and messaging. The solution offers a free mobile app that can start an instant or scheduled meeting from devices such as Windows phones, iPads or iPhones.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

1764 Reviews of GoToMeeting

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  • Verified Reviewer

    Number of employees: 11-50 employees

    September 2018

    Excellent way to have meetings with people not in the office

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    This software is extremely easy to use. Have no connectivity issues when a meeting is occurring or webinar.

    Cons

    I have nothing to complain about this software. It does what it needs to do.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    September 2018

    The reference in its domain

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Easy to use, set-up and manage. A reference when it comes to web meetings.

    Cons

    The fact the it requires client software installation.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    September 2018

    Great way to meet face to face from afar!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    LOVE the ability to have meetings and share across computers, and see each other, even when my team is spread out. It's easy to use, and reasonably priced.

    Cons

    Nothing! Love it! This has helped me and my team immensely.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Linda from Storage Post

    Number of employees: 51-200 employees

    September 2018

    GoToMeeting

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    This program is so easy to use and I like that I can see everyone that is in the meeting.

    Cons

    There really are no down sides to this program.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    September 2018

    Conference Call with Screen Sharing

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    We use GoToMeeting during my team's morning standups to connect everyone in the office with everyone working remotely. It's a conference call line and you can share your screen!

    Cons

    You can try the 14-day trial but then you have to pay for it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    September 2018

    Great thing for Meetings online!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I'm using GoToMeeting for discussing and talking about my private business with my partner who is abroad.

    Pros

    By using this you can log in and have a meeting with a people who are focused on the same project. Also good thing is that you can record every meeting.

    Cons

    From my experience everything works fine except when we talk sometimes, I can see person talking but after one second I hear what the person really said.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    September 2018

    Conferencing made easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We make use of GoTo for all our conference calls. Cost effective for a small company and easy to use

    Pros

    The software can be used with minimum preparation for first time attendees. Screen sharing, video calling and Session recordings are a nice features.

    Cons

    I can not mention anything negative about the software

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Melissa from Delphia Consulting

    Number of employees: 11-50 employees

    September 2018

    Videoconferencing with an easy to use platform

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Gotomeeting has a great platform to share your screen and to run a quality meeting. This is so much more than just a screenshare like other programs, the features of this product make it stand ahead of all of them.

    Cons

    The pricing structure for this program is the only issue I have with this program, but I'm not the one paying for it so it's not that bad.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Bonnie from Pacific Oaks College

    Number of employees: 201-500 employees

    September 2018

    I LOVE GTM!! (GoToMeeting)

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I love GoToMeeting (GTM)! I teach online and hold live chats sometimes 3 nights a week. I have to sometimes use another program, and at times when it doesn’t work I have quickly jusmped on GTM and it ‘saves the day” every time! I love the new TRANSCRIPTION feature too! And so do my students. Granted it isn’t perfect, but what speech-to-text feature is? I make sure to use GTM and introduce it to my students at least once per course. The following week I will switch back to the other program, and then I let my students vote on which program they’d prefer to use the following week – GTM wins every time! I have used other online VOI chat tools, but they seem to keep changing?! They "think" they're making improvements, but take away such a valuable feature as being able to share the moderator's entire screen?! Why?! Either that or their newer version cannot “handle” sharing the entire screen and errors out showing the same screen over and over again in a trail of overlapping screens that run off into infinity. GTM is just easier to use! Inviting attendees is even easy – just set up a future meeting and the email invitation is created for you! Easy peasy! I just took a another look at it again and played around with resizing and moving the feature windows and I even found something else about it that I didn't know before...so now I love it even more!

    Pros

    Being able to quickly and easily show my online students what I am doing, by sharing my entire screen/desktop, on my computer is so important! SHARING MY ENTIRE SCREEN regardless of which program I am using, or switching to, and to also have them see the pop-up or embedded windows (like scroll over Alt tags or edit menus & windows) is a must! Another program (that I will not name) recently changed that specific feature so if the moderator shares the entire screen an infinite trail of windows appears and no one can see a thing. I'll choose go to meeting every time if I have the choice between the two! Don't get me wrong - GTM does allow you to also share only one specific application/program at a time IF that is what you would prefer to do. I just need/prefer to share my entire screen.

    Cons

    Honestly, the only thing I can think of is I wish GTM would allow the attendees to "raise their hands" to let me know they have questions, or that I have missed a text/typed question. Either that or just give them an icon that can be clicked on that rings a bells in my ear so that I know to pause and/or ask the viewers to type their question again. I can understand that some moderators might not want to allow such interruptions during a presentation, or during a specific time, but giving the moderator an ON/OFF option for it would work for everyone! The little icon/button could be placed right next to the MIC controls on the Attendees pane.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Danielle from 2U

    Number of employees: 1,001-5,000 employees

    September 2018

    Easy to use meetings

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This makes it very easy to schedule meetings

    Cons

    really did not have any complaints when using

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    September 2018

    Multiple People Spread Across Different Locations? No Problem.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    This software is a godsend for when you have to have a meeting and people are spread all over. Just this past winter we had to use this software almost weekly due to large snowstorms that kept my coworkers and I out of the office.

    Cons

    There should be a split screen feature where multiple people can be presenting at the same time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Manuel from LoNet

    Number of employees: 2-10 employees

    September 2018

    The absolute best in video conferencing.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The best in terms of features, quality and ease of use for video conferencing.

    Cons

    One of the most expensive options out there. Many free alternatives, but they have less features.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    September 2018

    Go To Meeting

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Audio quality, video quality ease access

    Cons

    nothing at this point but i think some times it disconnects automatically

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Lileana from Child Care Alliance of LA

    Number of employees: 11-50 employees

    September 2018

    Meet anywhere

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Working in Los Angeles, it is difficult to meet in person due to the size of our county and commuting issues; therefore, having online meetings is the next best thing! Having the ease of just logging into an online portal to host a meeting with countless others and having the option to also save a meeting, and upload documents that will be shared throughout the meeting is perfect for my needs.

    Cons

    High speed internet is necessary which at times can be tricky to access depending on the area that the members are in and so this can become an issue at times; slowing down the meeting, or not being able to hear or see what is being projected.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    September 2018

    Great Meeting Collab Program

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Works great for small groups, easy to sign up and log in

    Cons

    Screen sharing is sometimes laggy, but not a major issue

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    September 2018

    Weekly user for over 5 years, definitely recommend

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    GoToMeeting is one of the most useful softwares for me. I find it most useful when I need to troubleshoot any other software, or need to show someone at another location what I'm doing so they can correct me or walk me through steps.

    Cons

    The controls while sharing can be a little confusing and not very intuitive.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    September 2018

    Favourite Online Meeting Solution

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Awesome meeting solution.

    Pros

    This online meeting solution is very easy to setup and get going. Very easy. The design is awesome too.

    Cons

    Internet is not always cheap everywhere.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    September 2018

    Easy way to meet with clients and team members from anywhere

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Ease of use, seamless interaction. You can meet anywhere with anyone.

    Cons

    Sometimes it’s hard to hear meeting attendees.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    September 2018

    Top notch multi platform online meeting software.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    It is simple to use and almost everyone can download it and figure it out. It is made to be simple and it just takes a bit of computer knowledge to make it work.

    Cons

    It sometime requires administrator access in order to download, install, and utilize it. Just know this in advance and don't try to use it at the last minute without IT's help.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Angel from DDI System - Inform Distribution ERP Software

    Number of employees: 51-200 employees

    September 2018

    Daily user for product. Great interaction

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Pretty satisfied with the product. Had more good experiences then bad.

    Pros

    Product was easy to user for all parties. When providing support to customers, screen sharing would be easy to set up and smooth to interact. Customers wait for a code and we connect in seconds.

    Very user friendly.

    Cons

    Sometimes there would be issues with the voice conference number when conducting a virtual conference which would hold up sessions.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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