GoToMeeting Software


 

GoToMeeting is video conferencing and collaboration software that can launch meetings from various locations such as email, Microsoft Office and instant-messaging tools. The solution is suitable for businesses of all sizes and can be deployed both in the cloud as well as on-premise.

GoToMeeting enables users to organize, invite and attend online meetings, presentations, trainings and video conference calls. Customers, colleagues and prospects can view any application on users’ PCs. It’s HDFaces video conferencing functionality can share up to six high-definition video feeds per session.

GoToMeeting provides features such as synchronous editing, project management, cooperative writing, minutes management, invitation management, two-way audio and video, chat and messaging. The solution offers a free mobile app that can start an instant or scheduled meeting from devices such as Windows phones, iPads or iPhones.

 

GoToMeeting - Enter meeting
 
  • GoToMeeting - Enter meeting
    Enter meeting
  • GoToMeeting - Multiple devices
    Multiple devices
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

1,115 Reviews of GoToMeeting

 

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Software Advice Reviews (82)
More Reviews (1,033)

Showing 1-20 of 82

Robyn from Cherokee Steel Supply
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Progress!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I used this before apps and now it’s on mobile devices. The interface is clean and easy to use. It’s a lot like texting but with added video.

Cons

I wish there was a way to pay as you go instead of monthly. We don’t have meetings regularly enough to justify the cost.

Review Source
 
 

Erik from One Way Products
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Excellent web casting for all your needs!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Love that Gotomeeting has a wide range of features like screen share, muting, controlled video, etc.

Cons

Gotomeeting does require a software download for those needing to use it. This requires advance planning so that webcasts can start on time with all participants.

Review Source
 
 

Jamie from Toole Design Group
Specialty: Engineering
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

I want to love GoToMeeting

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It does what you need- most of the time. It's easy to use, easy for new users to set up (more or less), and allows you to present, video-conference, let someone else take over your screen....

Cons

Sometimes, the call quality is AWFUL. They've also had several outages where we can't make calls. Still a good service and I still recommend it, but they need to work on these issues. Reliability is important. No one wants to be on a business call when the callers can't hear one another- nor do we want to be in a situation where we're depending on the service and it's unavailable.

Review Source
 
 

Dmitriy from Sense Financial
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Reliable software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I think this software is very reliable, user friendly, really like the ability to designate the presenter.

Cons

I think that compared to some other competitor software options in this field of web presentation it is little pricey, could be little more competitive.

Review Source
 
 

Bassem from Cannon Design
Specialty: Engineering
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2018

June 2018

GoToMeeting - Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

GoToMeeting is quick, intuitive, and has a lot of different features for keeping everyone involved within a video conference.

Cons

They need to catch up to other screen sharing programs to allow for annotations and markups on a screen.

Review Source
 
 

Phil from Utah Valley Health & Wellness Magazine
Specialty: Health Care / Medical
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Well used program

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

I like the ability to attend a meeting where I couod use both the audio, video, and screen share options to enhance the sales and meetings we need to have with people from all over the United States.

Cons

We were kicked off the system several times as we started to use the program. We also wanted a less expensive option that also granted us HIPAA compliance so we went with Zoom with the business associate agreement.

Review Source
 
 

Maria from Heijmans
Specialty: Construction / Contracting
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2018

May 2018

GoToMeeting with impact prices.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The strong point of GotoMeeting is in the prices, do you know what is impressive? that have prices is below per month, a fairly fast conference connection via the web and with unparalleled speed, at a fairly affordable price.

Cons

The support of GoToMeeting in many occasions take time to answer any doubt, since here the support answers via Email. I would like an online chat to be implemented to talk with an expert and solve different doubts.

Review Source
 
 

rosie from wonderland developmental center
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Unparalleled Online Meeting Solution

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

There is a reason that GoToMeeting is the best in the market. Their tech support and customer service is phenomenal. I frequently use this product attend meetings with colleagues or for business development webinars and teaching sessions. It's so simple to use, intuitive, and I have never had any issues logging into a meeting that I needed to attend. The HD video is high quality for those meetings when you need to see the people you are communicating with.

Cons

This product is the best in the market, so it is priced higher than some competitors. We are a smaller sized organization so sometimes the cost is steeper than I'd like it to be.

Review Source
 
 

Brian from Family Health Services Darke County
Specialty: Health Care / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Great Conference Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

GoToMeeting is an easy to use web conferencing tool. We are able to pull 4 locations together for meetings saving us drive time and expenses. Sharing the screen and controls makes presenting easy.

Cons

The one feature this software lacks is the ability to transfer files between the attendees. When GoToMeeting is used for troubleshooting it would be useful to transfer files.

Review Source
 
 

Mayling from Ciexpro
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

GoToMeeting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's really easy to use, and it gives you a lot of features to work with on live session classes which for my company was vital.

Cons

The only thing with this software was the pricing range was a little bit out of our budget, and their plans didn't meet our needs.

Review Source
 
 

DARRELL from ELINCO INTERNATIONAL INC
Specialty: Distribution
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

GoToMeeting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

use it because I have to.

Pros

Easy to sign on and update profile details. Multi-user platform and that allows for the organizer to delegate assignements.

Cons

Takes too long to log-in and check participants into the meeting. Site crashes too often for me and my team.

Review Source
 
 

Chris from EHS
Specialty: Construction / Contracting
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Close to being in the same room

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

You can do almost everything you could do in person other than shakes someone's hand. I love it for group tasks and use it for every meeting possible.

Cons

It can be a little cluttered at times, but that's the only issue I can think of. If you had multiple monitors it might not be an issue.

Review Source
 
 

Felix from corporación Estelio
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Is a complete communication tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

the experience as a user is fantastic, you can do many interesting things in real time, make it easy and stimulate the interaction between participants.

Cons

you must do pilot tests before using the tool, in some cases there is a deficiency in the quality of the video or audio ... generally derived by the incompatibility of the operating system or driver (version)

Review Source
 
 

Aimee from Computer Software
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Pretty simple to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Chat abilities are available should you have an issue logging into the meeting. Easy to send links to the meetings to groups of people and you have the ability for audio plus video in these meetings.

Cons

Each new update moves or renames features making it a little confusing at first but once you find what you need you can move with ease.

Review Source
 
 

Hardik from Mediscribes, Inc.
Specialty: Health Care / Medical
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

For Business Meeting - Switch to GoToMeeting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use, Quality of Audio, Video, and Screen share is good.
Presenter can easily play or pause the screen.
Users can use chat feature to send privately or public messages.
Recording feature.

Cons

GoToMeeting recording converter take too little longer to convert the recorded video. Only organizer can record the meeting. If two users are using same login credential they both have to record separately (if at different locations).

Review Source
 
 

Paul from IDV Solutions
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

Easy to schedule meetings.. Sometimes flaky

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Setting up a conference call and/or screen share couldn't be much simpler. Login to the website, or desktop client if you've downloaded it and "Meet Now", or schedule in the future. You'll want a decent connection to the internet or you may come across lag in a screen share session and voice quality can diminish.

Cons

If you are on the lower end of a network connection, you can expect to have a 2-3 second delay when taking over the keyboard and mouse from a user. We've also noticed recently that the call quality seems to be flaky.
I personally prefer other services, but this is paid for by the company so it tends to get used more often.

Review Source
 
 

Cassie from Fca
Specialty: Manufacturing
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

April 2018

April 2018

Best video collaboration application I've ever used!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

GoToMeeting is quick to initialize on a computer when joining a call, and that is perhaps one of the most appealing features!

Pros

GoToMeeting is a seamless conferencing solution that works with or without the video conferencing component. Users can dial in via phone and still engage in the conference. It has been lagfree on every call I've been a part of.

Cons

I can't really think of any cons to the software, other than the cost. It can be a bit pricey, however it is a great conferencing solution.

Review Source
 
 

Rachel from Legal Services
Specialty: Legal
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Online meetings conducted with ease

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

GoToMeeting has consistently been easy to use and reliable for both online meeting attendance and hosting.

Cons

I have no complaints about my experiences with GoToMeeting. Any issues that have arisen were resolved quickly.

Review Source
 
 

Mitch from Clum Creative
Specialty: Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Finally! Easy video meeting and conference calling!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is used by so many people, which means you won't need to give everyone a personal tutorial on how to use it. Video meeting and conference calls are now easy.

Cons

Sometimes it's confusing for people to log into the meetings if it's their first time. But after that, it will not be a problem.

Review Source
 
 

Naveed from Technovert
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Very good software for online meeting and conferences

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Relatively good software

Pros

- Easy to use software with excellent and convenient interface
- It has all the functionality you would require for the task

Cons

- An issue i came across is if you pause the screen then sometimes it doesnt resume, we have to start the meeting all over again
- Not very cons in this case

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Showing 1-20 of 1,033

Jason from Orametrix

July 2018

July 2018

Successful webinars daily

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Its very easy to create webinar sessions and connect with peers. The phone quality is also great for the calls. I like being able to create re-occuring sessions and easily connect

Cons

The only feature that would be nice to have is to be able to still use your own mouse controls when viewing someone else's screen

Review Source: Capterra
 

Amanda from SeatEngine Ticketing

July 2018

July 2018

Good Solution for Web Based Meetings

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

There's a free version available as a welll a paid version which allows you to customize it to what your specific needs are. It's a great solution for holding web based meetings with multiple people in various locations.

Cons

You can't record the meetings on the free version (not sure if you can though the paid version). You also have a limit on how many meetings you can host through the free version.

Review Source: Capterra
 

Heidi from MyChefStore
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

I used GoToMeeting a few times to run online demos.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
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Value

Easy online demos.

Pros

The software is easy to use. The GUI is intuitive so there is no training required. Sending invites and limiting attendees is easy

Cons

I am still looking for a solution that does not require any download. Occasionally, a customer could not access the software no matter what troubleshooting we tried on our end.

Review Source: Capterra
 

Gregory from USAF
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

Very impressed with my first exposure

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Very easy to use. great for joining or hosting meetings from far away!

Pros

It was very easy for me to set up onmy computer. I had no problems during the meeting, even during sharing of screens. I noticed no voice delays or lag in video.

Cons

I had a few problems setting up my microphone, as when I switched devices, it was automatically changed to "mute" so I had to troubleshoot the device. Other than that all was well.

Review Source: Capterra
 

Shelly from Curas, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

use this for connecting vendor to other clients

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
Value
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Pros

I like the 'conference' feel - can have multiple users, multiple locations connected at the same time and any attendee can be the presenter.

Cons

With recent update, do not like the defaulted web version. ALWAYS have to go to 'switch to desktop' to really utilize.

Review Source: Capterra
 

Michael from The Community Fellowship

July 2018

July 2018

a great way to share meetings

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Go To Meetings is one of many resources but a good one to share ideas and meetings.

Pros

Go to meeting has been an excellent resource for me to join meetings that are vital to our organization.

Cons

There are times that the internet bandwidth makes using Go To Meetings almost impossible. You also need to be some what tech savvy

Review Source: Capterra
 

Max from Self-employed

July 2018

July 2018

It does the job efficiently

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I've used it mainly on the receiving end while joining meetings from other partners or colleagues. It's simple and very fast to join a meeting.

Cons

Nothing really struck me negatively about this software however nothing in particular drew any attention to it either.

Review Source: Capterra
 

Jonathan from Home Instead Senior Care
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

Great for conference calls and long distance meetings

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the ability to hold meeting with team members that may be across the US or even globally. The program is very easy to use and has great functionality. The ability to share screens and give other access to your computer while meeting is great.

Cons

This program really bogs down my system and sometimes there is a bit of lag in the presentation. Overall this is not a huge deal since you are sharing a lot of information across a limited bandwidth, but it could use some improvements in performance.

Review Source: Capterra
 


July 2018

July 2018

Great functionality. This product is very easy to set up and is great for doing the webinars

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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easiness to use and very easy for our customers to connect while on the sessions.
The quality of the sessions is very clear.

Pros

Very clear quality. when conduction training sessions the ability to utilize the share function is key when we are presenting. Easily accessible to our customers.

Cons

I have not had any reason to suggest any cons regarding the use of this software. It is very reliable and consistent.

Review Source: Capterra
 

Will from BambooHR
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

Great experience for everyone that logs onto my screenshare

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
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It is great being able to get everyone on one screen share and demo our product. I also like how you can see all of your upcoming screen shares you have.

Pros

It is easy to use and very simple for my customer to put in the 9 digit code to view my screen. I also like how you can have a ton of people on the screen share if needed and be able to chat during the presentations. This is great for questions that come up.

Cons

Sometimes there are delays or the site is down, but other than that, it is a great simple software that I enjoy using.

Review Source: Capterra
 

Danish from SEO DISCOVERY
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

Good for connecting the meeting from different locations.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is good for the people who want to connect the meeting from different locations and mark its presence without the physical appearance.
It has a very simple interface to use and we can host as well as attend meetings from the cellular device.
Proper customer support has provided if we face any issue while connecting.
we can share the screen, voice chats, IM with many people while ongoing the meeting.

Cons

we need to invite people for a meeting while hosting.
It needs high-speed internet to connect.
Voice quality needs to be improved.

Review Source: Capterra
 

Pavan from Panamax
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Very powerful tool for group meetings at remote locations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Pros

Very easy to use and easy to operate. Good quality audio and video. Recording quality is very high quality

Cons

You need to install in all the browsers it should have one intallation for all the browsers. Tedious to install.

Review Source: Capterra
 

Matt from Catholic Diocese of D
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

GotoMeeting allows us to have remote online meetings using just voice or voice and video.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
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Value

This software has made many distant interviews and meetings more intimate to increase communication. The use of video conferencing and screen sharing allows for many attendees to see the same information and offer feedback. Admin user controls are helpful to guide the meetings/interviews.

Pros

*Video conferencing with multiple people makes conference meetings much more intimate. It allows for multiple screens (one for each person).
*Sharing screens allows people to do presentations and show reports so everyone can follow along.
*It has been used by us for interviews, training, and planning meetings.
*Users can phone in or use their computer microphones/speakers.

Cons

*It seems that there is always someone using it for the first time and they are confused and the first 5 minutes of a meeting is getting them acclimated. I think it is user friendly, but apparently it must not be intuitive because people seem to have trouble using it sometimes.
*There are glitches every once in awhile (like someone's computer microphone is too close to the speakers so there is echoing feedback). There are ways to work this out (like muting people), but it takes some experience to learn all of the tricks.
*We had a hard time knowing how to save the recording of our meeting before and the help topic didn't seem to help. I finally figured it out with trial and error.

Review Source: Capterra
 


July 2018

July 2018

I've stopped using this product due to finding a much better one called BlueJeans

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Its hard to discuss the pros on this software. It was fairly easy to connect when using the application, but keeping the connection was a different story.

Cons

The image quality, the connectivity, the loss of connectivity and the overall cost to use said software. I changed from using this product to a much better one called BlueJeans.

Review Source: Capterra
 


July 2018

July 2018

We use GoToMeeting for our conference calls, demos and other contact with clients and vnedors

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

Ease of use for joint calls with internal and external contacts and ability to both talk and view what we need to conduct effective virtual meetings

Pros

It's so easy to use! We have an internal person set up our calls, send the meeting info, and then everyone dials in. I have not had a single issue

Cons

I honestly cannot think of one issue or problem we have had. So easy and effective for everyone. Superior to other platforms like this

Review Source: Capterra
 

Jennifer from Ewin Lambourne Law

July 2018

July 2018

Efficient and easy to use for situations where an interface is necessary.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Easy to fix tech issues with the help of software tech.

Pros

I like the accountability of the software. Each party knows when another user is logged in and has to ask and receive permission for this meeting to take place.

Cons

If you are using two screens, you will need to make sure that the info you wish to share is on the default screen, otherwise the meeting attendee will not be able to see it.

Review Source: Capterra
 


July 2018

July 2018

Great training tool and a great way to involve remote team members in sessions.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
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Pros

I like how convenient it is to use for training purposes. It is great that we are able to involve all of our team members at once and it makes it so convenient that they can learn at their desk or at home. It has really made a difference being able to share our computer screens for teaching purposes, or for introductory calls when trying to make a sale with another company.

Cons

I have noticed that sometimes it is easier to just dial in from another device to hear during a GoTo Meeting. We typically have to do this when we are in our conference room. This does not disrupt the meeting much and we are still able to get everything out of the session that we wanted.

Review Source: Capterra
 


July 2018

July 2018

There's really no quicker or more efficient way to set up a remote meeting

Ease-of-use

Functionality

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Value for Money

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Pros

The speed at which I can create, start, or join a meeting is truly impressive. The fact that it's well integrated with outlook is also far more than a nice to have. The administrative controls really do give the meeting organizer all the functionality to control they need.

Cons

The fact that if I join a meeting online which the meeting host has started via telephone I find myself sitting waiting for the meeting to start while i'm actually missing the meeting ks beyond frustrating. I hope GTM sorts out this bug soon.

Review Source: Capterra
 

Daniel from Innova4J
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

The future of videoconferences.

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Customer Support

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Pros

With just one click, I'm already in a meeting with the executive department, sales, sales and human resources. It's amazing what GoToMeeting can do. Hosts can always be eligible, where each participant has their opportunity. We take this tool for its versatility online. I recommend all the remote team to hold their meetings in GoToMeeting.

Cons

Being able to transfer files within the conference was spectacular. It would make it a powerful tool and unseat its closest competition.

Review Source: Capterra
 

G. from Fogelman

July 2018

July 2018

Go to meeting is a good tool for setting up conference calls and meetings.

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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Pros

I like the way they have it set up so that you can view all calls that have been set up to avoid overlapping or duplicate numbers being used.

Cons

Sometimes it can be difficult to maneuver around the site without losing information. If you have to correct something it will make you start over.

Review Source: Capterra
 
 
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