GoToMeeting is video conferencing and collaboration software that can launch meetings from various locations such as email, Microsoft Office and instant-messaging tools. The solution is suitable for businesses of all sizes and can be deployed both in the cloud as well as on-premise.

GoToMeeting enables users to organize, invite and attend online meetings, presentations, trainings and video conference calls. Customers, colleagues and prospects can view any application on users’ PCs. It’s HDFaces video conferencing functionality can share up to six high-definition video feeds per session.

GoToMeeting provides features such as synchronous editing, project management, cooperative writing, minutes management, invitation management, two-way audio and video, chat and messaging. The solution offers a free mobile app that can start an instant or scheduled meeting from devices such as Windows phones, iPads or iPhones.

Enter meeting
Enter meeting

Enter meeting

Multiple devices

Multiple devices

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10



2,372 Reviews of GoToMeeting

Overall rating

4.5 / 5 stars

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Alex from BrunswikSt.

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

The Standard for Group Video Collaboration or Conferencing

Pros

GoToMeeting has a great product across all platforms; mobile, tablet, and computer. It's super seamless across all platforms and it just simply works. There's never an issue I have had using GoToMeeting compared to some other group-based solutions like Skype.

Cons

The cost can be expensive so it's only worth it if you're using it quite frequently or have enough people using it (i.e. larger team).

Review Source: Capterra

Diane from Credit Bureau Services Inc

Number of employees:  2-10 employees

Ease-of-use

Functionality

November 2018

GoToMeeting

Pros

Very easy to use and does what it is needed to do.

Cons

Can't think of anything I didn't like about it.

Review Source: Capterra

Ashish from Nisum

Number of employees:  1,001-5,000 employees

Ease-of-use

Functionality

November 2018

Meetings made easy

A 5 star

Pros

Can host, attend meetings anywhere, anytime with anyone, while on move, my hall room or office.

Cons

Prompts me install Everytime in logon even though I am already installed on my PC

Review Source: Capterra
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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Good Place For Meetings

Mostly very good. I have mostly done this where other people have been presenting information, but I plan on using it for giving my own meeting in the near future.

Pros

Always easy to use and have never had an issue with connection or the audio visual functions.

Cons

I have trouble with sometimes having to download the program mulitple times when I go back and do multiple meeting. I'm not sure if that's just a glitch I have on my computer though.

Review Source: Capterra

Preston from iHeart Gaming

Number of employees:  2-10 employees

Ease-of-use

Functionality

November 2018

Makes Customer Service easy

Pros

It has always made customer service situations easy, when I'm able to just screen share and they can help in any situation it is much better than trying to describe. Also for easy access to a conference or meeting it makes for a great program.

Cons

The overall design looks fairly basic, if it had a "cooler" look or more streamlined and tech style feel it would look a lot better.

Review Source: Capterra
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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Functionality

November 2018

When face to face isn't an option

When face to face meetings are not an option, this puts everyone in the same room and makes presenting a breeze.

Pros

Ease of use, reliability, share screen features with ease.

Cons

I can't seem to sometimes switch presenter easily, looks like it requires a few steps and consequentially sometimes that breaks up the flow of the call.

Review Source: Capterra

Meghan from First Baptist Church of Lexington

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Get to the Meeting!

Pros

GoToMeeting allows my team to come together with ease. No matter what state we are in, we can now all connect and save time and money.

Cons

There have been issues connecting a few times but they have worked themselves out.

Review Source: Capterra

jorge from UHTD,LLC

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

gotomeeting review

Satisfied

Pros

So my business started to use GoToMeeting last year and I am glad we did!!! Every week I have meetings with my employees from home or my other office. It really comes in handy.

Cons

There are no cons for me so far. Everything is okay.

Review Source: Capterra

mayra from The Intimacy School

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Reliable

Overall very reliable. Works well and easy to log into.

Pros

It allows to to have virtual meetings and add images

Cons

It gets stuck sometimes, meaning depending on the persons connection it could freeze.

Review Source: Capterra

Cian from Clarasys

Number of employees:  51-200 employees

Ease-of-use

Value for money

Functionality

November 2018

Sub-par conferencing tool

I've used GoTo to run many calls and it generally works well, allowing me people to dial in without the need to install local software etc. My main reason for using it is because my clients do but I would recommend other solutions above this.

Pros

GoTo Meeting has a Google Calendar plug in which allows me to quickly add conference call details to my invites. I also have a personal meeting room with a cusomtisable URL and consistent dial in details, which is really handy for spinning up quick meetings.

There is also a web version of the meeting room for those that don't wish to install software locally.

The mobile app has quick join features by the 9 digit meeting ID or the user's custom URL.

Cons

I've experienced several periods of downtime with GoTo, which has caused long planned meetings to have to be cancelled. There are also often issues with dialling in - there are 2 locations to control the settings around if dial in details are available and which countries' numbers to display, only one of which appears to users who have already joined the meeting. This is pretty confusing and took a while to figure out, annoying quite a few people who were on my meetings.

The mobile app does the trick but I have had issues using it without a headset - the volume always seems to be on speaker.

Review Source: Capterra

Paul from Christensen Financial Inc. - NMLS 112516

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Meetings made easy

GoToMeeting allows me to work from home and still participate in corporate meetings. This is a game changer for the work at home crowd.

Pros

GoToMeeting allows someone such as myself the ability to use their system with a minimal learning curve.

Cons

I would like to see GoToMeeting more integrative with my CRM.

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Go To Meeting Makes it Possible to Meet With Staff in Other States on a regular basis

Go to meeting works well for a company with employees in different locations. It is so much easier than our other conference call software. We use it on a daily basis, and it has helped with productivity.

Pros

I love how easy it is for people to connect and share their screens. We have our corporate office in South Dakota and a good deal of employees in Minnesota. We work together on all projects and decisions, and need to stay connected easily. Go to Meeting makes this happen for us.

Cons

It would be awesome if it was a bit easier than calling a number and needing a passcode. If there was a simpler way to connect we would use it immediately.

Review Source: Capterra

Matthew from ENGIE Services U.S.

Number of employees:  201-500 employees

Ease-of-use

Functionality

November 2018

Best Web-Meeting Software I've Used

Pros

It's stable, easy-to-use, and intuitive. Everything you really need to make working in non-co-located teams possible.

Cons

Nothing - I think that GoToMeeting is really the "Go To".

Review Source: Capterra

Vishwa from Information Technology and Services

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Very Useful for scheduling meetings or giving presentations

Pros

This is very nice software and use to schedule meeting and generates a link to join the meeting to share through emails directly . Also use to take or give presentation in a group. The main thing i liked the most that it allows upto 200 users to join so if any one need to schedule a webinar or virtual lecture upto 200 people can join on large scales

Cons

Sometimes so much disturbance occurs so that one has to leave the meeting and join again as it stucks the screen sometimes. It happens only once in while. Otherwise its a very good software for group dicussion

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Your Typical Video Conference Software

It solves the obvious need of meeting with my team when remote.

Pros

It has the standard items you need in a conference software (video, voice, VoIP, screensharing, chatting, recording). It does a good job at each of these and is straightforward in using it.

Cons

While it is nice sometimes, I do not like that the web version of GoToMeeting is the default version that always opens instead of the installed application. One can easily switch, but the installed version is better.

Review Source: Capterra

Charlie from Recurly

Number of employees:  51-200 employees

Ease-of-use

Functionality

November 2018

Decent tool but being outpaced by competition

Pros

It's fairly ubiquitous at this point which allows meeting participants to quickly "get the hang of it".

Cons

Clunky UI (at least in desktop app), installation not as streamlined as competitors like Zoom and Bluejeans.

Review Source: Capterra

Ting from University of Utah

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Nice meeting like face to face

Pros

Easy to use, solid connection, real time chatting, just like face to face.

Cons

It costs a little expensive; some function is not easy to find.

Review Source: Capterra

Brittany from Karya Management

Number of employees:  501-1,000 employees

Ease-of-use

Functionality

November 2018

Great great software

Pros

This is such a great software to have especially when you have a large company located in multiple areas of town,states etc. Easy to host a training.

Cons

There is sometimes a lag in the performance but with one click of support its resolve easily.

Review Source: Capterra

Dave from Von Bieker

Number of employees:  1 employee

Ease-of-use

Functionality

November 2018

The old standby for webinars - works fine but feels a bit dated.

I have used GoToMeeting to attend webinars which has helped me learn from some great trainers I'd otherwise have no access to. It has enabled me to ask them questions and respond in real time through comments.

Pros

GoToMeeting is easy enough to set up once an organizer shares a link with me, which I like. I also like the chat window to the right of the video viewer. It's great to be able to have a conversation, share files, etc there. I'm fairly certain the organizers can share "Call to Action" buttons rigth there as well, which would be super helpful if I were on the organizer end of the meeting.

Cons

Last I used GoToMeeting it felt dated compared to, say, Zoom. Depending on my web meeting goals, I think I'd use a more recent tool like Zoom or even Google Hangouts instead of GoToMeeting. It can also be cumbersome to set up a meeting as I need to install client software on my end to attend the meeting. Another clunky piece that feels dated now.

Review Source: Capterra

Catheryn from CIOMA

Number of employees:  2-10 employees

Ease-of-use

Functionality

November 2018

GoToMeeting

Pros

The most I like about this software is easy to use all you need to do is invite people on this meeting.

Cons

The least I like about this software is you still need to download this software if someone invites you.

Review Source: Capterra

Displaying 1 - 20 of 2,372 reviews