Gruveo Software

FrontRunners 

About Gruveo

Gruveo is a web-based video conferencing solution designed to help organizations manage video and voice calls. Features include secured calling, customizable branding, alerts, screen sharing and call recording. The application enables hosts to communicate with clients by generating and distributing call room links to attendees or allowing visitors to connect via call buttons embedded on the website. Agents can handle customer queues using call waiting functionality, manage group calls and share links/text messages with team members during calls. Moreover, the solution enables operators to monitor the caller’s location, referral website and associated device on the incoming call screen. Gruveo offers integration with multiple third-party applications such as Wo...

Gruveo Pricing

Gruveo offers a 14 day free trial for new users. Pricing starts at $29 per month per user for 1 link and scales with number of users/number of links. Contact Gruveo for further pricing information.

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

Close

Image 1 of 3

Gruveo group calling

Gruveo User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 52 reviews

User Profile

Michael

Verified reviewer

Company size: 1 employee

Industry: Automotive

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2019

AN AMAZINGLY INNOVATIVE TOOL!

As I mentioned, this is absolutely a great and innovative tool to help connect people with each other through video calls.

Pros

The ease of use. The design was/is intuitive which made learning it, a breeze. Our rep and his team really did the hard and tedious work of bribing their vision into something that is easy to understand which is the goal of every technology. With this, I was able to show both the young and old, how easy it is to have WebRTC based video calls with a simple link.

Cons

Nothing. Our rep and his team are very responsive when it comes to new features. They really undersold the technology but over delivered on their vision. BRAVO!

Reasons for choosing Gruveo

It was just so simple to use and I didn’t need to download anything for it to work. I simple create an easy and short link and sent it to someone and they were able to use it as well. My first Gruveo call was met by a lot of laughing because we just couldn’t believe how easy, fast, and clear, the video calls were! It really DELIGHTED US!

Shaun

Company size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2021

TWO MEN AD A TRUCK Gruveo

Gruveo has truly helped our business become far more efficient and productive. We are able to do more within a day with far less effort. This has helped to make our in home consultation experience no less than what it was before COVID-19

Pros

The ease of use is fantastic for both the technical and non-technical. G

Cons

The software appears to work better when I'm suing data vs wifi.

Reasons for choosing Gruveo

It came strongly recommended from our Head Office team

Response from Gruveo

Shaun, thank you for reviewing Gruveo. We are thrilled that Gruveo has helped your business through COVID-19! Regarding the data vs. Wi-Fi issue, could it be that your Wi-Fi connection is slower and/or less reliable? Please feel free to get in touch with us at support@gruveo.com so we can help you look into it.

Replied April 2021

Dimitri

Company size: 11-50 employees

Industry: Health, Wellness and Fitness

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
2

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

April 2021

Using Gruveo

I would be much happier if someone would call me to give me some more info on using it.

Pros

HI there i love the fact taht users can simply log into the acount and screen time with you like face time on the spot

Cons

If for whatever reason you miss the call it doesnt give you any info to track the call or person ?

Reasons for choosing Gruveo

it seemed easy to set up

Response from Gruveo

Hi Dimitri, thank you for reviewing Gruveo! If you are unable to answer a call, the caller is prompted to leave their contact info and a message so you can reach them back. Our team member has just emailed you to set up a call and answer any further questions you may have.

Replied April 2021

User Profile

Edwin

Verified reviewer

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2021

Best web tool that enables a marketing setting or group connect easily through video links.

It has helped me as one of the group administrators to communicate easily with customers thereby coming up with agreements that are beneficial.

Pros

Basing on the its ease of use, it has a simple and interactive interface allowing anybody to use. Since it deals with a market setting, it is easy for one to communicate with the customers or buyers easily and negotiate well even if they are in different geographical locations. Lastly is that unlike with other alternative apps, its not a must for buyers to create account instead the only important thing is the link which will allow them join.

Cons

Even though it is the best for a group setting in terms of calls that is both video and audio. Once you are called and you don't answer then it is hard for one to follow who called him or her.

Reasons for choosing Gruveo

Unlike others Gruveo was easy for one to set up and also it was highly recommended by our group.

Response from Gruveo

Thank you for the review, Edwin! We are thrilled that you're finding Gruveo useful in your business. Regarding the missed calls, the caller is prompted to leave you a message if they cannot reach you via your Gruveo link. We call this feature "Text Mail" and you can learn more about it in our Help Center.

Replied July 2021

Brandy

Company size: 2-10 employees

Industry: Medical Practice

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

April 2021

Very easy to use!

Experience has been excellent. We are easily able to provide virtual visits to anyone without an app download!

Pros

We use this for Telehealth visits and it is most importantly easy to use. We work with older clients who often are not super tech saavy and can live in areas with not the greatest internet. The simplicity of the one click to call system really helps because its not intimidating and it is easy for us to talk the client through how to connect if they have any problems. Coming in to the call on video and unmuted saves us a lot of hassle! Having one link also helps us with the vendors we work with. They know how to easily connect with us.

Cons

It would help if the on screen buttons were a little bigger. That would help our clients with less dexterity and poor vision easily switch the camera around.

Reasons for choosing Gruveo

The one click to call system where no app download was required. It was the most simple and that's why we chose it!

Response from Gruveo

Hi Brandy, thank you for your feedback and sharing how Gruveo helps in your business. We have noted the point about the bigger on-screen buttons, thank you for suggesting it!

Replied May 2021

Popular Gruveo Comparisons