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Livestorm software

62 reviews(5.0/5)
62 reviews(5.0/5)

Livestorm is a webinar software designed for freelancers and small to midsize businesses. Users can access the system from any browser, on mobile or desktop. It also provides audience segmentation, analytics, and native integrations with Slack and customer relationship management applications.

Livestorm can be used to present product demos, customer training, online courses, webcasts, interviews and live events. Users can simultaneously chat with other attendees of the webinar. The emailing tool enables users to import contacts and send invites to them for the webinar.  

With Livestorm analytics, users can analyze all their data, create polls during the webinar and capture the source of registrations.

Livestorm has built-in translations for emails, webinar rooms and landing pages. It supports French, English, Korean, Russian, Danish, Spanish and Portuguese. Support options include FAQs, a knowledge base, online support and video tutorials.

Supported Operating System(s):
Web browser (OS agnostic)

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62 Reviews of Livestorm

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  • Verified Reviewer

    Number of employees: 11-50 employees

    September 2018

    Really good product but seriously lacking support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's a great software for the price, especially since I've found other webinar platforms to be clunky and un-reliable. If they could just solve the issue of support during US work hours, it would make it perfect.

    Pros

    The interface is easy to navigate and we've had no drop-off time during webinars. I especially LOVE all the UTM and meta data that comes with each registration, making it easy to track what channels are performing well to drive webinar traffic.

    Cons

    ALL their support is based in France! Which is crazy since their product is available internationally. US teams should not need to wait over 24 hours for answers to quick one-off questions. This is particularly problematic when it's the day of the webinar and we need technical assistance ASAP.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Livestorm, Livestorm

    September 2018

    Hi there, Thanks for rating the Livestorm product so positively. We're glad that you are enjoying webinars with Livestorm and will do our best to improve all aspects of our product. You're correct in saying that we currently do not have a team-member handling support in the US timezone. As you say, our customers are everywhere in the world and that includes the US, so it's definitely something we're looking to change. We still do our best to reply to customers in a timely fashion, even outside of our business hours. Our median response time is under 20 minutes (13min in the past week to be precise), for all customers, including those in America. With that said, sometimes, customers will experience waiting times, and I'm sorry this was your experience. I hope you'll trust me when I say we're doing everything we can so it doesn't happen to you again. As a reminder, our support docs are available at all times and cover most of the commonly asked questions. Thibaut

  • Alastair from eCoach

    Number of employees: 11-50 employees

    September 2018

    Easy branded webinar tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Really easy to use, can run a nice branded webinar without too much complexity

    Cons

    Lacking a couple of features but still a young product

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    uniqcure webinar

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Amazing customer service. first choice as a webinar

    Pros

    easy and functionality of the different buttons. Love the ability to export all the different data and how it sends an email reminder

    Cons

    there seems to be many ways of getting to a screen or setting that makes it complicated to search when you want to add a media or go to a room.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Olivier from MyAtlas

    Number of employees: 2-10 employees

    August 2018

    Excellent webinar service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Excellent service and feature, excellent support team also.

    Pros

    No software installation is required to participate to a webinar. It is very important for us as we do B2C webinar, the service must be very simple, and Livestorm is !

    Cons

    I found the first pricing threeshold a bit high for small companies not sure about webinar, but after our first one I'm sure I'll make the most of it now, organizing more webinars. And there's a free trial version to test it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Emily from MÊME COSMETICS

    Number of employees: 11-50 employees

    August 2018

    A great webinar solution

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    - A great online customer service, an online chat to ask all your questions with an almost immediate response
    - Very intuitive and easy to use for beginners
    - Lots of funcitonalities that allow to follow all the key indicators of your webinars

    Cons

    The plateform is exactly what I was looking, so I don't have anything I dislike about it

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Shai from Internet

    Number of employees: 2-10 employees

    July 2018

    Excellent product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy and smooth webinars, zero delays, zero problems and great service.,

    Pros

    Easy to use, intuitive interface, great video and sound quality with no delay, high-quality recording
    immediately after the webinar, and excellent customer service.

    Cons

    Small suggestion - to apply a direct link to the webinar room without the necessity of the participant to register the webinar in advance.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Dewey from Strategy 1st Marketing

    Number of employees: 2-10 employees

    July 2018

    We found this webinar platform to be perfect for live-streaming educational videos.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The platform helped retain 100% of our audience during the webinar. The customizable registration page and pre-built email notifications are terrific .

    Pros

    The Livestorm team provided excellent support getting started upfront, the video tutorials were very useful to learn how to use the platform, and ultimately, we found the quality of the presentation was excellent.

    Cons

    The only shortcoming is the lack of ability to use PowerPoint slides with the webinar. PDF files work but the resolution needs improvement.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Ken from PIM

    May 2018

    Livestorm is excellent. They stand behind a product.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use. I like working with companies that have a beating heart behind it. Not corporate but real people that care deeply about giving you a great product. Want you to succeed and want all forms of feedback to get better. A great company with a beating heart.

    Cons

    Not a natural evergreen capability.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Pranay from Reliable Software

    Number of employees: 1,001-5,000 employees

    May 2018

    Had a positive experience in using this tool.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This tool Saved lot of time and money.

    Pros

    Very user Friendly tool. Attendees can join the webinar in a simple way. Customer service is awesome. The recording feature is awesome, where recordings can be used for future reference. It can be setup easily.

    Cons

    I feel that it is costly and Small organizations cannot afford to buy. This is the only cons i have.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Livestorm, Livestorm

    May 2018

    HI Pranay, we're glad you're enjoying your time using Livestorm! And particularly on user-friendliness and customer service, as these are 2 very important focuses for us that we thrive to improve every day. We try our best to make Livestorm accessible to organisations operating on a tight budget and even ONGs. So I'd suggest any smaller company reading this, to email us for more details about our specific pricing programs :) Thank you again so much for your kind review. Best, Thibaut

  • Moris from Moris Hasky

    May 2018

    Great software and smooth video and excellent audio

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use, connect and great quality overall. Service is good as well.
    You receive followups email all the time. You can sense that they are really interested in you, and be knowing if you are doing fine.

    Cons

    Can't think of anything. I mean, the first time I used it I was a bit lost and could not find the Start Webinar option. Maybe They could have had it bigger or vibrate or something.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Koen from Officient

    May 2018

    Really easy to use, handeling almost everything for the webinar

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    That it takes care of subscriptions of users, analytics, ... Livestorm sends our users automatically mails that they can add the time slot to their calendar. An hour before it reminds them, and 5 minutes before to go to the webinar also that it sends the recording to everybody. (show ups and no shows)

    Cons

    I do have some small hick ups in the webinar experience when using the beta HD feature. But the team responds well and helps me quickly.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Louise from channelcentral.net

    May 2018

    Why didn't I use this sooner!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Everything from the industry leading products for a fraction of the price!

    Pros

    Monthly payment - can cancel at any time and just pay when you need it!
    User interface is very intuitive
    Has most of the key features of "Superior Software" for a fraction of the cost
    Customer Service team are friendly and helpful
    The translation engine is superb for setting up webinars with our overseas customers

    Cons

    You cannot record from a media file, just a shared window.
    You can only have one host on a license (however the great workaround given is that you can share your login details and 'the host' can change the name to their name).

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Livestorm, Livestorm

    May 2018

    Hi Louise and thank you for your review! About recording on media files, we wanted to clarify that it is currently possible (on beta, and we keep testing it extensively). We can activate it on your account upon request, just email hello@livestorm.co to ask us about it! Team-wide accounts are also in the works, but we'll need more time to get it to a point where we can activate it for our users. Thanks for sharing your feedback and using Livestorm :)

  • Heather from Plytix.com

    Number of employees: 11-50 employees

    May 2018

    A great, and easy to use system aiding our customer success team in further delighting our clients.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Lead generation and comunicating our USP's to clients, whilst also information sharing on how to use our own system.

    Pros

    It's super easy to use and simple structure.
    Serves as customer success tool, as well as lead generation for enticing potential clients.
    Great chat/question features
    The 'go on stage' features makes for great all team involvement.

    Cons

    The team log in capablities are limited, but we managed to still get everyone involved - other than that, a solid system.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Joseph from Forex101

    Number of employees: 2-10 employees

    May 2018

    Very simple to create a webinar, very simple for attendees to join.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to use, great interface, great quality...Great everything.

    Pros

    How user-friendly that platform is. I've used a few webinar programs out there and by far Livestorm takes the cake. Easy to use, friendly customer service and very easy and simple process for attendees to join webinars.

    Cons

    Can't figure this one out yet.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Shawn (Rosco) from Summit 7 Systems

    Number of employees: 11-50 employees

    May 2018

    Livestorm has the best customer service and customer success staff. They listen and deliver.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is a well priced alternative that is constantly improving. The Livestorm staff are also very engaged with you throughout your buying journey and after you purchase the software. The web html plugin feature is also very easy to deploy on our site and looks great. We have speakers and attendees with all types of technical abilities, and we've yet to have complaints of difficulties or confusion.

    Cons

    They currently do not provide call-in numbers, but they have stated that it is on the roadmap. We have to use a separate product (Skype) to support this feature.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Bart from Televic Conference NV

    Number of employees: 501-1,000 employees

    May 2018

    Very smooth, incredibly easy to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Getting customers up to date with a webinar is incredibly easy using Livestorm. By taking the headache out of the preparation process and the technical side, it allows us to focus more on the actual content.

    Pros

    Everything is very straightforward. Instead of jumping through hoops, Livestorm allows you to focus on the actual webinar instead of the hassle before or after.

    Cons

    Recording quality. If this would be Full HD, that would be wonderful! As it stands, it's 720. Minor gripe, though.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Stef from 12Return

    May 2018

    Livestorm stands out in webinar software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Livestorm brings some great advantages compared to many other tools we looked at: no need to download a plugin, easy setup, beautiful landing page, automated emails and much more. And we like the "meeting room" a lot.

    Cons

    On-demand webinars work with a work-around but should be supported natively (this feature is in development right now).

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Livestorm, Livestorm

    May 2018

    On-demand webinars are indeed in development, and we're doing our best to make them available as soon as possible! We're glad you enjoy the full Livestorm experience including Livestorm Meet :)

  • Verified Reviewer

    April 2018

    Very simple to use, customer service is top quality.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I was looking for a webinar tool which was easy to setup webinars and researched on different options online and found Livestrom. They have attractive UI. Recording the sound and image are good so for! They have cool team for support.

    Cons

    features like media on replay, Facebook and Youtube live are on the table or under beta. The software is a little pricey but worth the cost.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Aashish from Prologic First India Pvt. Ltd.

    Number of employees: 51-200 employees

    April 2018

    Awesome Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I liked the registration page which can be customized quickly and mobile-friendly as well. Another thing, I liked autoconfigured email templates (invitation/reminder/watch replay) and these adopt the design of registration page automatically.

    Cons

    I justed started using this software and I don't have the issue. But, I would recommend adding more options to customize email template.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Douglas from Snowdrops LLC

    Number of employees: 51-200 employees

    April 2018

    Thank you Livestorm for the good experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software is very easy-to-use and the connection is great. It's the best webinar software we as a company has ever used. The video and audio quality are great. Also, it's very comfortable to be able to record the conference automatically. Livestorm has helped us engage with our users and prospects through weekly demos that are very interactive and fun. Thank you Livestorm for the good experience we had. Try the free webinar and you will be convinced.

    Cons

    There is no native integration with HubSpot, which has been a challenge for us in terms lead reporting and measurement. It's only possible to link one email address to each account.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
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