Livestorm Software


 

Livestorm is a webinar software designed for freelancers and small to midsize businesses. Users can access the system from any browser, on mobile or desktop. It also provides audience segmentation, analytics, and native integrations with Slack and customer relationship management applications.

Livestorm can be used to present product demos, customer training, online courses, webcasts, interviews and live events. Users can simultaneously chat with other attendees of the webinar. The emailing tool enables users to import contacts and send invites to them for the webinar.  

With Livestorm analytics, users can analyze all their data, create polls during the webinar and capture the source of registrations.

Livestorm has built-in translations for emails, webinar rooms and landing pages. It supports French, English, Korean, Russian, Danish, Spanish and Portuguese. Support options include FAQs, a knowledge base, online support and video tutorials.

 

Livestorm - Dashboard
 
  • Livestorm - Dashboard
    Dashboard
  • Livestorm - Live attendees
    Live attendees
  • Livestorm - Polls
    Polls
  • Livestorm - Questions
    Questions
Supported Operating System(s):
Web browser (OS agnostic)

55 Reviews of Livestorm

Showing 1-20 of 55

 

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Ken from PIM

May 2018

May 2018

Livestorm is excellent. They stand behind a product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Ease of use. I like working with companies that have a beating heart behind it. Not corporate but real people that care deeply about giving you a great product. Want you to succeed and want all forms of feedback to get better. A great company with a beating heart.

Cons

Not a natural evergreen capability.

Review Source: Capterra
 

Pranay from Reliable Software
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

Had a positive experience in using this tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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This tool Saved lot of time and money.

Pros

Very user Friendly tool. Attendees can join the webinar in a simple way. Customer service is awesome. The recording feature is awesome, where recordings can be used for future reference. It can be setup easily.

Cons

I feel that it is costly and Small organizations cannot afford to buy. This is the only cons i have.

Review Source: Capterra

  Response: Livestorm, Livestorm

Date: May 2018

May 2018

 

HI Pranay, we're glad you're enjoying your time using Livestorm! And particularly on user-friendliness and customer service, as these are 2 very important focuses for us that we thrive to improve every day.

We try our best to make Livestorm accessible to organisations operating on a tight budget and even ONGs. So I'd suggest any smaller company reading this, to email us for more details about our specific pricing programs :)

Thank you again so much for your kind review.

Best,
Thibaut

 

Moris from Moris Hasky

May 2018

May 2018

Great software and smooth video and excellent audio

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Pros

Easy to use, connect and great quality overall. Service is good as well.
You receive followups email all the time. You can sense that they are really interested in you, and be knowing if you are doing fine.

Cons

Can't think of anything. I mean, the first time I used it I was a bit lost and could not find the Start Webinar option. Maybe They could have had it bigger or vibrate or something.

Review Source: Capterra
 

Koen from Officient

May 2018

May 2018

Really easy to use, handeling almost everything for the webinar

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Pros

That it takes care of subscriptions of users, analytics, ... Livestorm sends our users automatically mails that they can add the time slot to their calendar. An hour before it reminds them, and 5 minutes before to go to the webinar also that it sends the recording to everybody. (show ups and no shows)

Cons

I do have some small hick ups in the webinar experience when using the beta HD feature. But the team responds well and helps me quickly.

Review Source: Capterra
 

Louise from channelcentral.net

May 2018

May 2018

Why didn't I use this sooner!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Everything from the industry leading products for a fraction of the price!

Pros

Monthly payment - can cancel at any time and just pay when you need it!
User interface is very intuitive
Has most of the key features of "Superior Software" for a fraction of the cost
Customer Service team are friendly and helpful
The translation engine is superb for setting up webinars with our overseas customers

Cons

You cannot record from a media file, just a shared window.
You can only have one host on a license (however the great workaround given is that you can share your login details and 'the host' can change the name to their name).

Review Source: Capterra

  Response: Livestorm, Livestorm

Date: May 2018

May 2018

 

Hi Louise and thank you for your review! About recording on media files, we wanted to clarify that it is currently possible (on beta, and we keep testing it extensively). We can activate it on your account upon request, just email hello@livestorm.co to ask us about it!

Team-wide accounts are also in the works, but we'll need more time to get it to a point where we can activate it for our users.

Thanks for sharing your feedback and using Livestorm :)

 

Heather from Plytix.com
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

A great, and easy to use system aiding our customer success team in further delighting our clients.

Ease-of-use

Functionality

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Lead generation and comunicating our USP's to clients, whilst also information sharing on how to use our own system.

Pros

It's super easy to use and simple structure.
Serves as customer success tool, as well as lead generation for enticing potential clients.
Great chat/question features
The 'go on stage' features makes for great all team involvement.

Cons

The team log in capablities are limited, but we managed to still get everyone involved - other than that, a solid system.

Review Source: Capterra
 

Joseph from Forex101
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Very simple to create a webinar, very simple for attendees to join.

Ease-of-use

Functionality

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Easy to use, great interface, great quality...Great everything.

Pros

How user-friendly that platform is. I've used a few webinar programs out there and by far Livestorm takes the cake. Easy to use, friendly customer service and very easy and simple process for attendees to join webinars.

Cons

Can't figure this one out yet.

Review Source: Capterra
 

Shawn (Rosco) from Summit 7 Systems
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Livestorm has the best customer service and customer success staff. They listen and deliver.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

It is a well priced alternative that is constantly improving. The Livestorm staff are also very engaged with you throughout your buying journey and after you purchase the software. The web html plugin feature is also very easy to deploy on our site and looks great. We have speakers and attendees with all types of technical abilities, and we've yet to have complaints of difficulties or confusion.

Cons

They currently do not provide call-in numbers, but they have stated that it is on the roadmap. We have to use a separate product (Skype) to support this feature.

Review Source: Capterra
 

Bart from Televic Conference NV
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

Very smooth, incredibly easy to use.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Getting customers up to date with a webinar is incredibly easy using Livestorm. By taking the headache out of the preparation process and the technical side, it allows us to focus more on the actual content.

Pros

Everything is very straightforward. Instead of jumping through hoops, Livestorm allows you to focus on the actual webinar instead of the hassle before or after.

Cons

Recording quality. If this would be Full HD, that would be wonderful! As it stands, it's 720. Minor gripe, though.

Review Source: Capterra
 

Stef from 12Return

May 2018

May 2018

Livestorm stands out in webinar software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

Livestorm brings some great advantages compared to many other tools we looked at: no need to download a plugin, easy setup, beautiful landing page, automated emails and much more. And we like the "meeting room" a lot.

Cons

On-demand webinars work with a work-around but should be supported natively (this feature is in development right now).

Review Source: Capterra

  Response: Livestorm, Livestorm

Date: May 2018

May 2018

 

On-demand webinars are indeed in development, and we're doing our best to make them available as soon as possible!

We're glad you enjoy the full Livestorm experience including Livestorm Meet :)

 


April 2018

April 2018

Very simple to use, customer service is top quality.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

I was looking for a webinar tool which was easy to setup webinars and researched on different options online and found Livestrom. They have attractive UI. Recording the sound and image are good so for! They have cool team for support.

Cons

features like media on replay, Facebook and Youtube live are on the table or under beta. The software is a little pricey but worth the cost.

Review Source: Capterra
 

Aashish from Prologic First India Pvt. Ltd.
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Awesome Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
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Pros

I liked the registration page which can be customized quickly and mobile-friendly as well. Another thing, I liked autoconfigured email templates (invitation/reminder/watch replay) and these adopt the design of registration page automatically.

Cons

I justed started using this software and I don't have the issue. But, I would recommend adding more options to customize email template.

Review Source: Capterra
 

Douglas from Snowdrops LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Thank you Livestorm for the good experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Pros

This software is very easy-to-use and the connection is great. It's the best webinar software we as a company has ever used. The video and audio quality are great. Also, it's very comfortable to be able to record the conference automatically. Livestorm has helped us engage with our users and prospects through weekly demos that are very interactive and fun. Thank you Livestorm for the good experience we had. Try the free webinar and you will be convinced.

Cons

There is no native integration with HubSpot, which has been a challenge for us in terms lead reporting and measurement. It's only possible to link one email address to each account.

Review Source: GetApp
 

Michael from Clearstream.io
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

What Stripe is to web-based payment processing, LiveStorm is to live webinar software

Ease-of-use

Functionality

Product Quality

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A simple and powerful live webinar software. Something that's sorely needed in the market.

Pros

After months of searching for a simple, easy-to-use webinar software, we finally stumbled across LiveStorm. Killer platform. Way better than everything else we tried.

Equally as important to us: they've have great customer service. We've been very methodical in making our decision over the last few months, and they were helpful every step of the way.

They are also constantly iterating. A sign of a healthy, growing SAAS.

Cons

Price could be a little better. But it's obviously not a deal breaker. Other than that, we've found no real negatives, especially in light of webinar software alternatives.

Review Source: Capterra
 


March 2018

March 2018

Just fine!

Ease-of-use

Functionality

Product Quality

Customer Support

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Ease-of-use
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Pros

They have an amazing support. I love their landing page the emails and they have a perfect reminder as well.

Cons

Sometimes it's not as easy as the way I want it to be. There are issues in the page and cannot be verified.

Review Source: Capterra
 


February 2018

February 2018

Very good overall experience!

Ease-of-use

Functionality

Product Quality

Customer Support

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Value for Money
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Pros

I've loved the ease of preparing a webinar; the high quality of communications toward invitees and the quality of sound and video.
Not yet tried but also integration with CRM software is a very great feature

Cons

A very starting plan for solopreneurs or small business that don't need, at least not immediately, 100 live attendees

Review Source: Capterra
 

David from AssoConnect
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

very simple to use, good quality for the sound

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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Pros

Very easy for attendees to be connect on livestorm. Nothing to install. Great user experience for administrator

Cons

for the moment we can't see users who didn't join the webinar but who joined the replay. But it's in the roadmap :)

Review Source: Capterra
 

Bill from Customer.io
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Livestorm is the perfect fit for Customer.io

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Faster webinar creation and deployment.
Great insights into visitors, and in-webinar engagement.
Seamless integration with existing marketing activities via the Livestorm Zap.

Pros

My favorite thing about Livestorm is really the culmination of all the best parts: Ease of use, Responsive UI, Great support, and an excellent Zapier integration. They make running recurring weekly demos very easy.

Cons

The only thing I'd like to see improved in Livestorm is the ability to further customize the fields on the registration form in lieu of a custom registration workflow.

Review Source: Capterra
 

Fredrik from Statped
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2018

February 2018

Superb platform! Excellent and immediate support as well.

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Functionality

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A platform that is stable and webRTC compatible

Pros

WebRTC based with many fall backs. Responsive Web Design ensure good access from a multiple of devices. Simple setup and allows for integration to steaming services like Youtube etc.

Review Source: Capterra
 

Peter from Gramercy

January 2018

January 2018

Has made webinars easy for me!

Ease-of-use

Functionality

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Ease-of-use
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Pros

It's very simple for me to use and set up. The user experience is very friendly and intuitive. Everyone on my team has found it useful!

Cons

Think there are a few features missing that would put this over the top, but nothing big comes to mind. Having multiple presenters would be a nice to have.

Review Source: Capterra