Livestorm Software

FrontRunners 2021

About Livestorm

Livestorm enables powerful, yet pain-free video engagements at scale. Our end-to-end video engagement platform enables organizations to create professional video engagements that can be easily managed in one place. Livestorm is a browser-based platform that doesn't require a download, or setup. You can use Livestorm for on-demand, live, or pre-recorded meetings or events. Livestorm supports all the workflows around a video engagement; including landing pages, registration, email follow-ups, and sharing video recordings. Powerful end-to-end analytics helps you track and measure audience engagement. Our seamless integration with tools like Pipedrive and Intercom helps you manage all your insights in one place....

Livestorm Pricing

When you sign up to Livestorm, you get a free account to try the platform with no day limit. You will get to publish one webinar for free (feel free to ask us to renew your quota).

Starting price: 

79.00 per month

Free trial: 

Available

Free version: 

Available

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Livestorm video conference

Livestorm User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 357 reviews

User Profile

Christina

Verified reviewer

Company size: 10,000+ employees

Industry: Mechanical or Industrial Engineering

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

May 2022

Livestorm this is a good product with excellent connectivity capabilities.

Thanks to this platform, we've been able to include viewers from all around the world in our live broadcasts. Thank you to the Livestorm crew, who I'm sure are doing their best to keep everything up and running during this difficult moment in the globe.

Pros

I appreciate that this application may be used for a variety of meeting formats, including standard video conferences, webinars, virtual events, and even fully automated webinars. With Livestorm, you don't have to juggle several tools. You can perform all of your marketing from a single dashboard, making it easier. There is no clutter in the user interface. It's easy to use and I enjoy it. I also like the opportunity to make meetings and events more engaging by including tools like chat, surveys, guest speakers/presenters, and Q&A. These tools may add a lot of oomph to your event.

Cons

For the hosts/guest speakers of a webinar, it would be excellent to have a private chat tool that allows them to discuss which questions they should respond to live and which they should address off-line.

User Profile

Ron

Verified reviewer

Company size: 11-50 employees

Industry: Internet

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2021

Best live event platform out there

Honestly incredible. I love the platform, really like the whole vibe of the company and the people I got a chance to work with from Livestorm were kind and patient.

Pros

Livestorm is easy to use, easy to integrate with our tech stack, and support is probably the best I've seen on any SaaS tool that I use.

Cons

There are some missing features, but nothing major. Currently we're mostly doing webinars and other live events and it is great for that. Some advanced features like splitting the audio recording will be nice, smoother integration with HubSpot (we use Zapier now) would be nice. But these are pretty small things.

Reasons for switching to Livestorm

A friend of mine told me I should check out Livestorm because it's better, I did, and he was right.

Anonymous

Company size: 11-50 employees

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Experiencing the difference with Livestorm.

It was good getting to know a more sofisticated page rather than Zoom and the classic ones.

Pros

That it had e personal page to sign in during enrollment.

Cons

It seemed to me that it was anticipating a lot of Integration from my end because It was micromanaging a lot of steps during enrollment.

Reasons for switching to Livestorm

Because th eEmployer decided we were using that one.

Hanna

Company size: 11-50 employees

Industry: Medical Devices

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

December 2020

DON'T subscribe to Livestorm!!!

- It is very difficult to run a video from a Powerpoint presentation on the platform, the sound simply doesnt work. You have to download other softwares and have a very special organization to make it work. Of course when it's your first webinar and you have no idea what the hell is going on... you are happy to be organized and rehearse as it took us 24hours to figure it out, thanks to the ZERO HELP from customer service! - Sometimes... you don't know why or when... your speaker's Powerpoint presentation wont work on Livestorm. It will only be a black screen... For NO REASON AT ALL!!! Just that the platform is not technically ready!!! Again, we were luck to rehearse in advance but I lost 48hours of the time of a very important surgon who was my speaker and stressed out a lot about this technical problem, she went to buy new webcams, eternal microphones.... we even payed for 12hourse help from a technician to go see her in Israel and try to figure it out!!! Nothing worked! Of course NO CUTOMER SERVICE was answering my complaints except only one hour before the webinar to tell me that it wasnt a fixable problem... I had to PAY AN OTHER SUNSCRIBTION TO ZOOM 1 hour before my webinar and send the new link to all my participants... of course it worked perfectly on zoom in one second! I cant tell you how disapointed I am in Livestorm, I have no trust in them anymore, I am complaining to everyone about it and cant even get an answer for the customer service !

Pros

The design of the software is nice. We chose it originally because it is a French company.

Cons

This software is not ready to be used for the general public. I have had many technical problems that completely enabled my webinar to start, mostly because of incompatibility with Powerpoint presentations. Powerpoint presentations are often at the core of a webinar... there CANT BE ANY INCOMPATIBILITY! Also, there is NO COMPETENT NOR ACTIVE CUSTOMER SERVICE. I am paying 2500 dollars a year to speak to a chat bot and maybe have someone answering my questions 24hours after I need an answer!!! ALSO, it is extremely EXPENSIVE, has no cost flexibility, if you need only one month webinar with more than 250 subscribers you have to pay for the whole year

Reasons for choosing Livestorm

I chose Livestorm over any other product because it had good reviews and it is a french company. But I now have to go to ZOOM and PAY 2 SUBSCRIBTIONS because Livestorm wont answer any of my complait emails!!! There is no problem on Zoom, it is a much better platform where you can have peace of mind!

Response from Livestorm

Hi Hanna, We are truly sorry to read about this experience. Our platform at that time only supported sharing PowerPoint slides via screen sharing, rather than sending. Moreover, we are sorry to hear that our customer service did not meet your expectations. After examination, our Support team worked closely with you and was in touch within 1 hour of your first correspondence with us. We apologize if this was not sufficient. With regards to our pricing plan, it's our mission to be as clear and transparent as possible. As outlined on our pricing page, we offer the ability to choose between annual and monthly plans. There's also options to further customize your plan. We were sorry to hear about this experience and after discussion in December, our Support team had provided you with a full refund. We reviewed your comment again carefully and we'll take it into consideration to continue providing our customers and users with a great experience. All the best, Daniella from Livestorm

Replied February 2021

User Profile

Enrico

Verified reviewer

Company size: 11-50 employees

Industry: Broadcast Media

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2020

Perfect Webinar platform

We use livestorm in a daily case. Producing live-webinars works fine. Also a lot of daily webinars up to 200 participants to very different themes and attendees works. A big feature is also the extensive automatisation possibilities.

Pros

It is easy to use, has an enormous compatibility and some outstanding features.

Cons

The compatibility mode for bringing attendees to stage could be a little more relaxed. It doesnt work also on iPad pro as a "Mobile device".

Reasons for choosing Livestorm

The whole package including stand-alone-tab "Questions"

Reasons for switching to Livestorm

Supplier, hosted in France - DSGVO / GDPR!

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