About Microsoft Teams

Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution.

The solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Office 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authentication.

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Supported Operating System(s):

Web browser (OS agnostic)

3,610 Reviews of Microsoft Teams

Average User Ratings

Overall

4.40 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(1,934)

1,934

4 stars

(1,291)

1,291

3 stars

(314)

314

2 stars

(53)

53

1 stars

(18)

18

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 3610 results

June 2020

André from Hexis Científica Ltda.

Verified Reviewer

Company Size: 201-500 employees

Industry: Chemicals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

June 2020

Gathering people together

I have been using, configuring and deploying Microsoft Teams on the last two years, it is a very solid tool not only for communication, also for collaboration. With this pandemic situation, my company is working totally online, and Teams has been a awesome tool to provide Apps, meetings, dashboards, presentations, and the live event features are very impressive, if you go deeply on it, you have almost a television channel operating on your computer.

Pros

The integration with Sharepoint and Office 365 tools is really awesome, works very well, and also you can create and built-in Apps from Power Plataform inside your Teams's Group, and do not forget that you have all the Office 365 Apps to integrate within your groups (the number of the Apps will vary depending on your signature).

Cons

I believe that the price is not so good to medium/small companies, that probably will use a less professional tool, or a freeware with limitations.

Reasons for Choosing Microsoft Teams

The support and security provided by Microsoft is priceless, all the process of deploying, configuration and integration were supported by a skillful technician from Microsoft.

January 2021

James from Hawks Rise Elementary

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2021

Teams is the "Go-to" digital connection for schools

Teams is an amazing tool for today's educational platform. We use it everyday to communicate and teach not only students learning from home but the students and faculty on campus.

Pros

Teams is the best option for all in one school communications. Now that so much of education is online and/or from home, TEAMS gives us the ability to connect to every student and every teacher whether they are on campus or in Digital Academy.

Cons

The learning curve for TEAMS is a little steep as it is so robust.

Reasons for Choosing Microsoft Teams

It is an all in one communication program that works along side all of our Microsoft products.

Reasons for Switching to Microsoft Teams

TEAMS offers so many more features and is well synced with all Microsoft products.

June 2020

Manoj from Hexaware Technologies

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Functionality

3.0

June 2020

All-in-one featured app for video conferencing, meeting and other business purpose

Every applications having it's Pros and Cons, but personally I love this app due to it's ease of access and fabulous graphical user interface. I already shared it's Pros and Cons above, I personally recommends you people who reading this post, it's value for money app and you won't get down after experiencing it. Cons are exceptional, you still use it's most of the feature without that also. Once you get hand on it you experience it's ease and enhance feature. Thank You Microsoft !!!

Pros

1. The most intelligent feature is the link between it's similar platform application i.e. Microsoft Edge, Internet Explorer & Microsoft Outlook etc. 2. Compatible to use in any browser, desktop application and mobile (iOS & Android) app. 3. Sync is constant between Microsoft Outlook Calendar and Microsoft Teams Desktop app Calendar. 4. Easy to join meeting through the received link "easily re-direct from browser to installed app" or Join option available under the desktop app. 5. Organization previously used Microsoft Lync and Skype for Business which is with very less feature and after this application integrated then user easily migrated to it in very less amount of time. 6. In-built whiteboard feature is plus-point for using this app over other video conferencing app. 7. Even very impactful in low bandwidth internet connection. 8. During meeting presenter have full control over the meeting attenders which is too good feature. 9. Very easy and user friendly graphical user interface available in app to create or schedule new meeting or Live etc. 10. Raise your Hand feature is good recent integration for the app, if any Quiz contest or seminar conducted in the app then it's very helpful for presenter.

Cons

1. Must work upon the monthly patch / update of the app, due to this every month it required update. 2. If someone joined the meeting as a Guest then there is no any information available / appear in meeting. 3. Meeting Attendance "Analytics & Reports" must be enable for meeting presenter / owner. 4. Raise your hand feature must come up with little sound notification with serial number who clicked first. 5. During remote session most of the feature (specially pop-up option) get out control, which cause issue to solve user issue accordingly. 6. Must add feature to permanently disable web cam for the user profile for privacy. 7. Must remove the option to sync OneDrive to share any attachment with the colleagues. 8. Must add the feature in app to view the monthly calendar in single window like Microsoft Outlook. 9. Add-ins issue is common with most the client , sometimes it's missing in Outlook app. 10. Also enable an option to save recorded meeting in local drive instead of cloud.

Reasons for Switching to Microsoft Teams

Our organization using Microsoft Lync initially, which is also good for meeting, calling etc. But it has limitation of adding members in it and sharing / presenting of desktop screen is also not so friendly. After it's upgradation to Skype for Business these feature has been exceptionally added which make this app also easy to use and user friendly. After adapting Office 365 subscription our organization simultaneously using Skype for Business and Microsoft Teams which provide more option for the client to use one of the app in case of alternate app is down or not working. Great Experience !!

November 2020

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

November 2020

Easy to use, well integrated, could do with some additional features and options

Like a million other people we have had to move to online meetings and transactions due to the Pandemic. There are other tools, and some of them are probably better for the video meetings aspect, but only Team has that integrated approach, especially with O365 etc. so overall the experience has certainly been positive. I have also found it to be very reliable, with almost no technical issues.

Pros

The biggest strength, by far, is the integration with other Microsoft applications, and in particular messaging and Sharepoint. Whilst the video function is probably the part I use the most, I especially like the fact we can work together, share files and chat all in one place.

Cons

The interface is a little too basic, but my biggest gripe is the lack of customisation, especially on simple things like video. For example, why can't I move the video windows around? Why can't I enlarge one, and reduce another? If you look the competitors, they all offer a bit more of a customised user interface. My second grumble is the disconnect between a team, a chat, and video call....why can they not be combined?

Reasons for Choosing Microsoft Teams

The user interface, the price, and also love the additional functions like polls, votes, and how to share. Also quote like the blurred background option!

Reasons for Switching to Microsoft Teams

License cost, and integration with other Microsoft apps

November 2020

Muzaffar from BP

Verified Reviewer

Company Size: 10,000+ employees

Industry: Oil & Energy

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

A well-rounded corporate communication software

Overall MS Teams provides lots of nice features to communicate and collaborate.

Pros

Microsoft Teams is the most well-rounded corporate communication software. - Best feature of it is of course the teams - customizable groups to communicate with a bunch of people, share files, post announcements and collaborate. Several people can work on a file simultaneously; - It allows to message, share files, photos, tables with your coworkers. Also it is possible to work on the same file simultaneously within a chat; - Voice and video calls are supported; - Voice and video calls have lots of features and functionalities such as sharing screen, raising hand, sharing computer audio, video backgrounds, in-call chat etc; - Calendar allows you to track your agenda; - Integration with Microsoft Planner, OneNote, Excel etc. makes the life a lot easier.

Cons

- Notifications are sometimes unreliable; - Collaboration of a file has lots of problems and is not reliable; - The way chat window is organized does not serve all needs;

Reasons for Switching to Microsoft Teams

My company switched from Skype for Business to MS Teams. MS Teams offers more functionality and is much more reliable when compared to Skype.