Ratings & Reviews

Overall Rating

4.37 / 5 (226)

4.51 / 5 (360)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 26, 2020

May 27, 2020

Pros/Cons

  • Pros

  • It continues to be extremely reliable for our company. Works when other apps struggle.

  • This program is simple to use and streamlined. I love how it is integrated with Glip and the phone provider.

  • Cons

  • I think it is a very easy software. i just remember linking the free trial id and registered id linking was tough for a friends

  • Sometimes, in the voicemail message in my email it will show me what the customer has said in text, and other times it does not. Its not too much of an issue, but do wish it was more consistent!

  • Pros

  • Easy to use. Reliable. No major issues with people dialing in. Great app.

  • The software is very easy to use and it's reliable. We have a small team (4) that use it regularly and it does exactly what it is supposed to do.

  • Cons

  • -Costs money and google hangouts will prob catch up to the core product (the phone line) -Sometimes hard if you have back to back calls

  • None, I have had no issues with the software. The only improvement might be more hold music options..

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots